Table of Contents
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WARNING
PLEASE READ THIS ENTIRE MANUAL
BEFORE INSTALLATION AND USE OF
THIS PELLET FUEL-BURNING ROOM
HEATER. FAILURE TO FOLLOW
THESE INSTRUCTIONS COULD
RESULT IN PROPERTY
DAMAGE,BODILY INJURY OR EVEN
DEATH
CAUTION
DO NOT DISCARD!
● IMPORTANT OPERATING AND AINTENANCE
INSTRUCTIONS INCLUDED.
● SAVE THESE INSTRUCTIONS AND LEAVE
THIS MANUAL WITH ANY PARTY RESPONSIBLE
FOR USE AND OPERATION
Operator's Manual
HP21
Pellet Stove
CAUTION
CONTACT LOCAL BUILDING OR FIRE
OFFICIALS ABOUT RESTRICTIONS AND
INSTALLATION
REQUIREMENTS FOR YOUR AREA.
Revised 04-05-15
©2015 SMG Hearth and Home LLC
All Rights Reserved
INSPECTION
HP21
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Table of Contents
Related Manuals for SMG ComfortBilt HP21
Summary of Contents for SMG ComfortBilt HP21
- Page 1 REQUIREMENTS FOR YOUR AREA. THESE INSTRUCTIONS COULD ● SAVE THESE INSTRUCTIONS AND LEAVE RESULT IN PROPERTY THIS MANUAL WITH ANY PARTY RESPONSIBLE HP21 DAMAGE,BODILY INJURY OR EVEN FOR USE AND OPERATION Revised 04-05-15 DEATH ©2015 SMG Hearth and Home LLC All Rights Reserved...
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Page 2: Warnings & Safety Precautions
Operator’s Manual HP21 Pellet Stove WARNING WARNING HOT! DO NOT TOUCH. SEVERE BURNS MAY PLEASE READ THIS ENTIRE MANUAL BEFORE RESULT. CLOTHING IGNITION MAY RESULT. GLASS INSTAL- LATION THIS PELLET AND OTHER SURFACES ARE HOT DURING OPERATION AND COOL DOWN. FUEL-BURNING ROOM HEATER. - Page 3 Operator’s Manual HP21 Pellet Stove WARNINGS AND SAFETY PRECAUTIONS OWNER’S RESPONSIBILITY DANGER Accurate assembly and safe and effective use of the stove is the owners responsibility. DANGER INDICATES A SERIOUS INJURY OR ● Read and follow all safety instructions. FATALITY WILL RESULT IF THE SAFETY INSTRUCTIONS ●...
- Page 4 Operator’s Manual HP21 Pellet Stove WARNING WARNING WARNING INDICATES A SERIOUS INJURY OR PROPER INSTALLATION OF THIS STOVE IS NECES- FATAL COULD RESULT SAFETY SARY FOR SAFE AND EFFICIENT OPERATION. IN- INSTRUCTIONS THAT FOLLOW THIS SIGNAL WORD ARE STALLING THIS PRODUCT IMPROPERLY MAY RESULT NOT OBEYED.
- Page 5 Operator’s Manual HP21 Pellet Stove CAUTION CAUTION ALL APPLICABLE BUILDING CODES FOR YOUR INSTALLATION AND REPAIR OF THIS PELLET CATION MUST BE FOLLOWED. IN AREAS WHERE STOVE SHOULD BE DONE BY A QUALIFIED SERVICE BUILDING CODES REQUIRE ADDITIONAL STEPS TO THE PERSON.
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Page 6: Table Of Contents
Operator’s Manual HP21 Pellet Stove TABLE OF CONTENTS WARNINGS & SAFETY PRECAUTIONS ..................2-5 INTRODUCTION ..........................7 Burning Pellet Fuel ..........................7 Automatic Safety Features ........................7 SPECIFICATIONS ..........................8 UNPACKING............................8 INSTALLATION ........................... 9 Stove Placement ........................... 9 Floor Protection Requirements ......................9 Clearance to Combustibles ........................ -
Page 7: Introduction
Operator’s Manual HP21 Pellet Stove INTRODUCTION Congratulations on your investment in quality. We have WARNING worked to ensure that this pellet stove meets the highest standards for usability and durability. With proper care, your stove will provide IF THE ELECTRICAL POWER FAILS ANY TIME many years of dependable service. -
Page 8: Specifications
Operator’s Manual HP21 Pellet Stove SPECIFICATIONS UNPACKING Model Number HP21 Your stove will come fully assembled. Remove all BTU/hour input (1) 4.8bs/hr packing material and tape from the inside of the firebox. Heating Capacity (2) 1,200 sq. ft. Remove any tape on the outside of the glass. Open the Electrical Rating Volts, 60Hz... -
Page 9: Installation
Operator’s Manual HP21 Pellet Stove INSTALLATION It is recommended the stove be installed and serviced by authorized professionals. WARNING Proper installation of this stove is necessary for safe and efficient operation. Installing this product improperly may READ THIS ENTIRE MANUAL BEFORE YOU result in a house fire and personal injury. -
Page 10: Clearance To Combustibles
Operator’s Manual HP21 Pellet Stove CLEARANCES TO COMBUSTIBLES NOTE: These are minimum clearances to combustible walls . NOTE: When interior vent is installed vertically, the clearance to the back wall is determined by the vent size used. Install vent at clearance specified by the vent manufacturer. Take into consideration any upward turning elbows or tees ~ 10 ~... -
Page 11: Venting
Operator’s Manual HP21 Pellet Stove VENTING Before venting, consult vent manufacturer’s WARNING specifications and recommendations for all venting installations. DO NOT CONNECT THIS UNIT TO A CHIMNEY The following installation guidelines must be followed FLUE SERVING ANOTHER APPLIANCE. to ensure conformity with both the safety listing of DO NOT INSTALL A FLUE DAMPER IN THE this stove and to local building codes. -
Page 12: Vent Termination Clearances
Operator’s Manual HP21 Pellet Stove PREFERRED PELLET VENT TERMINATION CLEARANCE ●The stove vent must terminate on the outside of the building. Horizontal terminations must extend a minimum of 12” from the wall. Vertical terminations must protrude a minimum 24” from the roof surface. In addition, all clearances listed below must be met. -
Page 13: Venting The Pellet Stove
Operator’s Manual HP21 Pellet Stove Venting the Pellet Stove: ●Do not install flue damper in the exhaust venting 33 Feet system of this unit （max） ●Use an approved wall thimble when passing the vent 30 Feet through walls. Use a ceiling support/fire stop spacer when passing the vent through ceilings (make sure to maintain clearance to any combustibles.) -
Page 14: Outside Air Connection
Operator’s Manual HP21 Pellet Stove OUTSIDE AIR CONNECTION WARNING Connection from the intake pipe (2 ” diameter pipe rear of stove) to the outside of the house is REQUIRED for CONNECT mobile home installation. It is recommended in tightly sealed homes with exhaust fans such as kitchen or bathroom DISTRIBUTION DUCT OR SYSTEM. -
Page 15: Venting Installation Examples
Operator’s Manual HP21 Pellet Stove SIMPLE STOVE VENTILATION EXAMPLES wall termination Fresh air inlet floor heat-resistant Figure 10: Straight Installation--outside, through wall installation termination Venting heat-resistant wall Fresh air inlet floor Figure 11: Straight Installation—inside vertical rise, horizontal termination ~ 15 ~... - Page 16 Operator’s Manual HP21 Pellet Stove COMPLEX STOVE VENTILATION EXAMPLES INTERIOR VERTICAL INSTALLATION Figure 12: Interior Vertical Installation ~ 16 ~...
- Page 17 Operator’s Manual HP21 Pellet Stove CLASS A CHIMNEY RETROFIT Figure 13: Class A Chimney Retr ofit ~ 17 ~...
- Page 18 Operator’s Manual HP21 Pellet Stove MASONRY FIREPLACE HEARTH STOVE Figure 14: Masonry Fireplace Hearth Stove ~ 18 ~...
- Page 19 Operator’s Manual HP21 Pellet Stove ZERO-CLEARANCE (METAL) FIREPLACE HEARTH STOVE Figure 15: Zero-Clearance (Metal) Fireplace Hearth Stove ~ 19 ~...
- Page 20 Operator’s Manual HP21 Pellet Stove FREESTANDING MASONRY CHIMNEY Figure 16: Freestanding Masonry Chimney ~ 20 ~...
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Page 21: Becoming Familiar With You Controller
Operator’s Manual HP21 Pellet Stove BECOMING FAMILIAR WITH YOUR CONTROLLER Figure 17: Control pad key CONTROLLER BUTTONS (SEE FIGURE 17) 1.Infrared Receiver: Receives signal from remote control. (Available separately) 2.Power Indicator - Illuminates when the main power switch is on. 3.Alarm Light - Illuminates if stove is not operating properly. -
Page 22: Screen Display
Operator’s Manual HP21 Pellet Stove MAIN OPERATION CONTROLLER SCREEN DISPLAY Figure 19 8.Combustion Blower Indicator: Indicates combustion 1.Date and Time: Displays time and date. blower is running. 2.Heating Power Level: Indicates the level of power at 9.Auger Indicator: Indicates auger is feeding pellets which the stove is currently heating 10.Convection Blower Indicator: Indicates convection 3.Current Room Temperature/Call To Temperature:... -
Page 23: Pre-Operation
Operator’s Manual HP21 Pellet Stove PRE-OPERATION WARNING: Once the stove has been properly installed and plugged into NEVER USE FLAMMABLE LIQUIDS SUCH AS a grounded surge protector you are ready to begin operation. GASOLINE, GASOLINE TYPE LIGHTER FUEL, CHARCOAL MOUNTING YOUR CONTROLLER LIGHTER FUEL OR FIRE STARTING GELS IN OR AROUND THIS STOVE. -
Page 24: Operation
Operator’s Manual HP21 Pellet Stove OPERATION After you have chosen the mode in which to operate WARNING your stove, press the ON/OFF button to start the stove ignite cycle NEVER SHUT STOVE DOWN UNPLUGGING FROM POWER START UP SOURCE. When the stove turns on, the ignition indicator and the combustion NEVER SHUT STOVE... -
Page 25: Setting Other Data
Operator’s Manual HP21 Pellet Stove ENTER again will take you to the following day. Proceed with setting a schedule for the rest of the week using the preceding 2.In the “Weekly Schedule” screen, you can begin with setting instructions. the operation times for Sunday. Press ENTER to highlight NOTE: Along with the Next option on the screen, there... - Page 26 Operator’s Manual HP21 Pellet Stove SETTING THE TEMPERATURE UNITS To set the blower voltage: 1. Press and hold the ENTER button. This will take you to the “Set Data” screen. 1. Press and hold the ENTER button. This will take you to the “Set Data”...
- Page 27 Operator’s Manual HP21 Pellet Stove SETTING THE EXHAUST VOLTAGE To set the exhaust voltage: 1. Press and hold the ENTER button. This will take you to the IMPORTANT NOTE: BEFORE INCREASING THE Data” screen. “Set EXHAUST VOLTAGE, if you are having issues with getting 2.Using the SCROLL DOWN key, move to option 4: enough air to your fire, FIRST try to adjust the air flow gate.
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Page 28: Diagnostics
Operator’s Manual HP21 Pellet Stove DIAGNOSTICS RESTORING DEFAULT SETTINGS Your Stoves controller comes equipped with an on-board If at any time you desire to return your controlled stove diagnostics option that will let you test some components of settings to their original state, (i.e. rest blower voltage your stove. -
Page 29: Maintenance
Operator’s Manual HP21 Pellet Stove MAINTENANCE NORMAL CARE AND MAINTENANCE Due to differences in fuel, stove cleaning intervals will vary. The cleaner the stove is, the more efficiently it will burn. CLEANING THE FIREPOT Remove and clean the burn pot/firepot daily. Make sure all holes in the burn pot are unobstructed. -
Page 30: Soot And Fly Ash
Operator’s Manual HP21 Pellet Stove SOOT AND FLY ASH The products of combustion will contain small particles of fly ash. The fly ash will collect in the exhaust venting system and restrict the flow of the flue gases. Incomplete combustion, such as occurs during startup, shutdown, or incorrect operation of the room heater will lead to some soot formation which will collect in the exhaust venting system. -
Page 31: Daily Maintenance Tasks
Operator’s Manual HP21 Pellet Stove WEEKLY MAINTENANCE In addition to daily maintenance tasks, use an ash vacuum to clean the inside of the firebox. Remove the firepot from the pot holder and vacuum beneath. Be sure to remove any ash from the incoming ignitor tube. -
Page 32: Troubleshooting & Repair
Operator’s Manual HP21 Pellet Stove TROUBLESHOOTING & REPAIR WARNING We build quality and durability into the design of our products; WHEN PERFORMING ANY INTERNAL but no amount of careful design by us, and careful MAINTENANCE. maintenance by you, can guarantee a repair-free life for your MOVING PARTS INSIDE OF THE CABINET •... -
Page 33: Troubleshooting Guide
Operator’s Manual HP21 Pellet Stove TROUBLESHOOTING GUIDE WARNING Unplug stove before performing any maintenance. NEVER TEST OR CHECK ELECTRICAL COMPONENTS UNLESS STOVE IS UNPLUGGED FROM POWER SUPPLY NEVER SERVICE OR TOUCH THE FEED AUGER WITH THE STOVE PLUGGED IN. NEGATIVE PRESSURE IN A HOME IS A SERIOUS ISSUE. - Page 34 Operator’s Manual HP21 Pellet Stove PROBLEM CAUSE SOLUTION Fuel not feeding, no hopper lid signal Hopper lid is open Close hopper door. Enter the diagnostic area on the on control Hopper lid switch not functioning correctly controller; circle next to “limit” should be highlighted when the hopper lid is closed.
- Page 35 SMG Hearth and Home LLC, a Manufacturing Company warrants this HP21 Stove to be free from defects in the material or workmanship for a period of one year. During that one-year period, SMG will , at their discretion, furnish parts and labor to correct any defect caused by faulty material or workmanship.
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