The SmartAid Digital Premium Operating Instructions Thank you for choosing Clearly Hearing and SmartAid Digital Premium for your journey towards better hearing. Please familiarize yourself with this guide to help you get the most out of your hearing aids. This guide contains important instructions for proper use and care, technical performance information, and other general information about your hearing aids.
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Thank you for placing your confidence in www.clearlyhearing.com to care for your hearing. You have made an important decision to begin the process of using hearing aids. We are excited to be part of your journey towards better hearing. Your new hearing aids are going to allow you to hear some very pleasant sounds you may have been missing for a long time, like the pleasant sounds that nature provides, from birds singing to water running and leaves rustling.
Table of Contents Getting Familiar with SmartAid Digital Premium! Batteries! Inserting & Removing the Battery! Battery Warnings and General Information! Turning the Hearing Aid On and Off! Putting the Hearing Aid On! Removing the Hearing Aid! Changing Ear Tubes and Ear Buds!
Getting Familiar with SmartAid Digital Premium Ear Bud: We have included a variety of sizes of earbuds. You should use an earbud that fits your ear canal comfortably. Earbuds without holes should only be used if you require more volume or if you are experiencing feedback (whistling).
Removing Battery TIP: The SmartAid Digital Premium will beep twice rapidly when the battery is ready to be changed. The batteries are nearly exhausted at this point and will be dead within 15-60 minutes. We recommend you always carry some spare batteries with you.
Battery Warnings and General Information Battery life depends on a number of factors, including how loud the hearing aid is set to during use, how loud the environments are, and the number of hours the hearing aid is worn. Do not use batteries on which there is a sticky residue from the tab. Also, do not use any battery that is oxidizing or rusting as this can potentially damage the hearing device.
Putting the Hearing Aid On TIP: Open the battery door prior to putting the hearing aid on for the first time. The hearing aid may whistle loudly while you are putting it on if the battery is engaged. When the hearing aid is in its correct position, close the battery door and enjoy hearing better.
You should use an earbud that fits inside of your ear canal comfortably. If you want more volume from your SmartAid Digital Premium hearing aids you can select an earbud without holes. As well, if you experience feedback (whistling) from your hearing aid, you can select an earbud without holes.
Adjusting the Volume Our Clearly Hearing SmartAid is equipped with a computer chip designed to automatically adjust its loudness to the environment that you are in. Several thousand times per second, the SmartAid analyses the environment and tailors its sound levels accordingly.
Using the Telephone while Wearing your SmartAid Digital Premium Place the phone up to your ear like you would if you were not wearing the hearing aid. Do not press the phone against your ear with any force, as this may irritate your ear and may cause feedback (whistling).
Cleaning, storing and taking care of your hearing aids The earbud should be kept clear of moisture and ear wax. We recommend that you use the little brush that we supplied and/or a soft cloth to wipe off the ear bud and brush the hearing aid on a daily basis.
If your hearing aids break down, do not try to repair them yourself. Follow our troubleshooting guide to find easy solutions to common problems. If you require further service, please return your hearing aids to us for service. SmartAid Digital Premium hearing aids come with a 1-year limited warranty. Please contact us through our website or by telephone or email if you need support on returning hearing aids for servicing.
Troubleshooting Guide Symptom Cause Possible Remedy Not turned on Turn it on Battery is dead or not Replace or insert battery working correctly Dead Dead Dead Dead Poor battery contact Clean battery contacts with a pencil eraser or cotton bud Blocked ear-bud Clear ear-bud blockage Not loud enough...
Reprogramming SmartAid Digital Premium has a computer chip that can be controlled and optimized to suit your particular amplification needs. Whether we ship our hearing aids pre- programmed or custom programmed to your audiogram, we may be able to improve your hearing aids’...
Customer Support Contact Details Thank you for choosing www.clearlyhearing.com on your journey towards better hearing. If you have questions or require support, please don’t hesitate to contact us. We can be reached by Email, Live Chat and Telephone. Email: support@clearlyhearing.com Live Chat: www.clearlyhearing.com Toll Free Phone Support: 1-855-263-4327...
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