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ABC STARGUIDE III SATELLITE RECEIVER
Starguide III Receiver
Featutues of the Starguide III satellite receiver:
• L-Band input (950 MHz – 1450 MHz). A Phase Lock Loop (PLL) LNB (Low Noise Block
Downconverter) is required for nominal operation. A "digital-ready" LNB is not the same
thing and may provide sub-standand performance.
• Six (6) "ports" are available on the back for any number of available expansion cards
• Standard ABC News Affiliate Package: two (2) audio decoders, one (1) relay card, and one
(1) Netcue/Data card.
• Standard ABC 24-hr Format Affiliate Package: two (2) audio decoders, one (1) relay card
Receiver Condition
NORMAL
UNABLE TO FIND
ANY ABC SERVICES
ON STARGUIDE
CARRIER
Page 1 of 7
TROUBLESHOOTING GUIDE
Indicators
Green SIGNAL, SYNC and
POWER LEDs illuminated.
LCD display reads:
STARGUIDE III
EB XX.X AG XXX
(where X = numerical value)
Green SIGNAL, SYNC and
POWER LEDs illuminated.
LCD display reads:
STARGUIDE III
EB XX.X AG XXX
(where X = numerical value)
Under CARRIER MENU, carrier
name listed as NSN, ViretX,
Westwood East, OneOnOne.
Cause/Resolution
N/A
Receiver not set for ABC frequency
and data rate.
Tune receiver to ABC Starguide
carrier from CARRIER MENU.
AMC-8: FREQ: 0990000 kHz
RATE: 12288000BPS
VIT:
2/3
NOTE: Receiver must have software
version 2.16 or higher in order to
tune to the ABC Starguide carrier on
AMC-8.
4/16/2002
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Summary of Contents for abc STARGUIDE III
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Page 1: Troubleshooting Guide
• Six (6) “ports” are available on the back for any number of available expansion cards • Standard ABC News Affiliate Package: two (2) audio decoders, one (1) relay card, and one (1) Netcue/Data card. - Page 2 Incorrect frequency, incorrect data ACQUIRE A CARRIER LEDs illuminated. LCD display rate and/or incorrect Viterbi setting. reads: Tune receiver to ABC Starguide STARGUIDE III carrier from CARRIER MENU. ACQUIRING AG reading below 200. AG reading can be found under STATUS...
- Page 3 WOR is currently the only client that is using that function. All others are open. Basically if you are not an affiliate and buy a receiver from us you will only be able to get services under the ABC NY Provider.
- Page 4 The RELAY card has a DB-37 connector and all 16 relays of the desired audio channel can be decoded. If a different SERVICE is selected on the associated AUDIO card, the relays change as well. ABC is using Starguide relays for F/T Formats (Dallas) and F/T client feeds (F/T clients also get NetCue). All occasional use clients will only be allowed to use NetCue for closures.
- Page 5 Relay Card Condition Cause/Resolution NO RELAYS 37-pin connector miswired. WORKING Rewire connector using following table. RLY0A RLY0B RLY1A RLY1B RLY2A RLY2B RLY3A RLY3B CHASSIS GND CHASSIS GND RLY4A RLY4B RLY5A RLY5B RLY6A RLY6B RLY7A RLY7B CHASSIS GND RLY8B RLY8A RLY9B RLY9A RLY10B RLY10A...
- Page 6 Ethernet or eDAS card requires firmware upgrade. IP SETTINGS ABC can upgrade a card over the satellite link. The Ethernet or eDAS card MUST be tuned to the correct CARD TYPE, PROVIDER and SERVICE setting above before ABC can send the upgrade to the card.
- Page 7 Netcue Data Card The Starguide system also utilizes ABC NetCue. NetCue data in transmitted along with ABC Data on its own 64 kb/s data channel. This data channel is located under the ABC NEWS provider and is called NETCUE/DATA. 1. All 16 relays are on the NetCue/Data card, no external Netcue Box is required.
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