LG G3 User Manual page 203

CATEGORY SUB-CATEGORY
Factory Reset
Recovery
Solution
Power Reset
QUESTION
How can I perform a
factory reset if I can't
access the phone's
Settings menu?
The phone is
locked-up and does
not function. How can
I reset it?
ANSWER
How to perform a factory reset:
1. Turn the phone off.
2. Press and hold the following keys (on
the back of the phone) at the same
time: Volume Down Key
Power/Lock Key
approximately 10 seconds.
3. Release both of the keys when the
System recovery screen is displayed.
4. The following options are displayed:
Continue Power up, Safe mode,
Factory data reset, Wipe cache, and
Power down. Press a Volume Key
to scroll to the desired option, then
press the Power/Lock Key
confirm.
NOTE Highlight Continue Power
up to simply restart your phone
without performing a hard reset.
5. Choose Factory data reset, press
either of the Volume Keys
Factory data reset screen) to
highlight Yes, (or No to exit) then
press the Power/Lock Key
the back of the phone) to confirm.
6. Your phone will perform a hard reset
and erase all personal data from the
phone's memory.
Attention:
If a factory reset is performed, all
installed apps and user data will be
erased. Please remember to back up
any important data before performing a
factory reset.
In the case of a malfunction or lock up
error, press and hold the Power/Lock
Key (on the back of the phone) for 8
seconds to reset the phone.
To power off, press and hold the
Power/Lock Key for 2 seconds
longer.
FAQ
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