Ejointech ACOM214 User Manual
  1. Manuals
  2. Brands
  3. Ejointech Manuals
  4. IP Phone
  5. ACOM214
  6. User manual

Ejointech ACOM214 User Manual

Hide thumbs
Table of Contents

Advertisement

Quick Links

Download this manual
ACOM214
ACOM214
ACOM214
ACOM214 VoIP
Safety
Safety
Safety

Safety Notices

Please read the following safety notices before installing or using this
phone. They are crucial for the safe and reliable operation of the device.
� Please use the external power supply that is included in the package.
Other power supplies may cause damage to the phone, affect the
behavior or induce noise.
� Before using the external power supply in the package, please check
with home power voltage. Inaccurate power voltage may cause fire and
damage.
User
User
User
User Manual
Notices
Notices
Notices
VoIP
Phone
VoIP
Phone
VoIP Phone
Phone
Manual
Manual
Manual

Advertisement

Table of Contents
loading
Need help?

Need help?

Do you have a question about the ACOM214 and is the answer not in the manual?

Questions and answers

abdurahim
June 22, 2025

need versoon

0

Summary of Contents for Ejointech ACOM214

  • Page 1: Safety Notices

    ACOM214 VoIP Phone ACOM214 VoIP Phone ACOM214 ACOM214 VoIP VoIP Phone Phone User Manual User Manual User User Manual Manual Safety Safety Notices Notices Safety Safety Notices Notices Please read the following safety notices before installing or using this phone. They are crucial for the safe and reliable operation of the device.
  • Page 2 � Please do not damage the power cord. If power cord or plug is impaired, do not use it, it may cause fire or electric shock. � The plug-socket combination must be accessible at all times because it serves as the main disconnecting device. �...
  • Page 3 circuitry and be familiar with standard practices for preventing accidents.

  • Page 4: Table Of Contents

    3 3 3 3 THE THE BASIC BASIC BASIC BASIC FUNCTION FUNCTION FUNCTION FUNCTION OF OF ACOM214 ACOM214 ACOM214 ACOM214 IP IP IP IP PHONE PHONE PHONE PHONE....................14 14 14 14 M M M M ........................................................14 14 14 14...

  • Page 5: Other Functions

    5 5 5 5 OTHER OTHER OTHER FUNCTIONS FUNCTIONS ACOM214 ACOM214 OTHER FUNCTIONS FUNCTIONS OF OF ACOM214 ACOM214......................................24 24 24 24 A A A A H H H H ....................................24 24 24 24 ..................
  • Page 6 8.1.1 8.1.1 Ways Ways Ways to to to to configure configure configure ................................................30 30 30 30 8.1.1 8.1.1 Ways configure................8.1.2 8.1.2 8.1.2 8.1.2 Password Password Password Password Configuration Configuration Configuration Configuration........................................................ 30 30 30 30 S S S S ................

  • Page 7: Delivery Content

    The Ethernet cable The power supply Attentions: The ACOM214 may cause damage if you do not use a power adapter with ACOM214. Power adapter specifications due to different areas or differentiated shipments, if the product supplied power adapter can not be used locally, please consult your local dealer.

  • Page 8: K K K Keypad

    Keypad Keypad 1.3 Keypad Keypad name name Function Function Description Description Key name name Function Function Description Description Navigation key assist users for operating. In desktop, dialer, calling, desktop long pressed Navigation state they have special function. You can configure through the web page according to your patterns of use.

  • Page 9: Port For Connecting

    Indicator The indicator would blinking if the IP Phone has light missed call. Keys combination, include functions such as History/Directory/DND/Menu/Del/Redial/Sen Soft key 1/2/3/4 Quit/Answer/Divert/Reject/Hold/Transfer/Co nf/Close and so on. View the Missed call, Incoming Call and Outgoing History Call. Digital Inputting the phone number or DTMF keyboard You can configure them in the web page, the DSS Keys...
  • Page 10 Expansion board Port type: RJ-45 interface Headset Port type: RJ-9 connector Earpiece Port type: RJ-9 connector Icon Icon introduction introduction 1.5 Icon Icon introduction introduction Icon Description Icon Icon Icon Description Description Description Call out Call in Call hold Auto answer Call mute Contact DND(Do not Disturb)

  • Page 11: Led

    Status Status introduction introduction 1.6 LED LED Status Status introduction introduction Table 1. Programmable key LEDs for BLF Status Status Description Description LED Status Status Description Description The object is in idle status. Steady green Slow blinking red The object is ringing Steady red The object is active The object is failed subscribe...
  • Page 12 LED Status Status Status Status Description Description Description Description Blinking green There are new voice mails. There is no new voice mail. Table 5 Power Indication LED Status Status Description Description LED Status Status Description Description Steady red Power on. Fast Blinking red There is an incoming call.

  • Page 13: Connect Connect To To To To Network Network Network

    2.2.1—Network Settings. 2. No broadband router Connect one end of the network cable to the ACOM214’s WAN port, the other end is conneted to your broadband modem’s LAN port, so that the completion of the network hardware connections. In most cases, if you are...

  • Page 14: Basic Initialization

    Basic Initialization Initialization Initialization ACOM214 is provided with a plenty of functions and parameters for configuration. User needs some network and VoIP knowledge so that user could understand the meanings of parameters. In order to make user use the phone more easily and convenient, there are basic configurations introduced which is mandatory to ensure phone calls.
  • Page 15 2. Press Menu->Settings->Advanced Settings, then enter passwords, and choose network ->WAN settings->Connection Mode, enter and choose PPPoE through navigation keys and press the Save key. 3. Press Back, then choose PPPoE Set, press Enter. 4. The screen will show the current information. Press Del to delete it, then input your PPPoE user and password and press Save.
  • Page 16 6. Check the status, the screen shows “Static Static Static Static” .the screen shows the IP address and gateway which were set just now, if the phone could display the right time, it shows that Static IP mode takes effect. Setting Setting DHCP...

  • Page 17: Aking

    3 3 3 3 basic basic function function function of of of of ACOM214 ACOM214 ACOM214 ACOM214 IP IP IP IP Phone Phone Phone The basic basic function Phone Making Making Making a a a a call call call 3.1 Making...

  • Page 18: Dnd Dnd

    Answering Answering Answering a a a a call call call 3.2 Answering call Answering Answering incoming incoming call call Answering Answering an an incoming incoming call call： 1. If you have no other line telephone, lift the handset using, or press the Speaker button/ Answer softkey to answer using the speaker phone, or press the headset button to answer the headset.

  • Page 19: Call Hold

    Busy Busy Busy Busy: Incoming calls are immediately forwarded when the phone is busy. Answer Answer No Answer Answer: Incoming calls are forwarded when the phone is not answered after a specific period. To configure Call Forward via Phone interface: 1.

  • Page 20: Call Transfer

    Call Call Transfer Transfer 3.8 Call Call Transfer Transfer 1. Blind Transfer During talk, press the key Transf, and then dial the number that you want to transfer to, and finished by "#". Phone will transfer the current call to the third party.

  • Page 21: Ulti Line

    3.11 3.11 Multi-line Multi-line 3.11 3.11 Multi-line Multi-line In this phone you can registe 2 SIP account numbers and the 2 accuonts can be used at the same time.There are four keys used as SIP line toleranted to make calls in SIP accounts.It will blink when the account registed failed. In order to convenience the enterprise the phone support multiple call answering , call hold and multi-line call.The user can answer 10 incoming call phones at most,you can choose any call through pressing the fluctuation...

  • Page 22: Call Pickup

    4 4 4 4 Advanced Advanced function function function of of of of ACOM214 ACOM214 ACOM214 Advanced Advanced function ACOM214 Call Call pickup pickup 4.1 Call Call pickup pickup Call pickup is implemented by simulating pickup function of PBX. it’s that, when A calls B, B rings but no answer, at this moment, C can hook off and input an appointed prefix plus B’s number, pick up A’s call and talk with A.
  • Page 23 Redial Redial Redial / / / / Unredial Unredial Unredial 4.3 Redial Unredial If B is in busy line when A calls B, A will get notice: busy, please hang up. If A want to connect B as soon as B is in idle, he can use redial function at the moment and he can dials an appointed prefix number plus B’s number to realize redial function.

  • Page 24: Call Back

    Click Click Click to to to to dial dial dial 4.4 Click dial When user A browses in an appointed Web page, user A can click to call user B via a link (this link to user B), then user A’s phone will ring, after A hooks off, the phone will dial to B.

  • Page 25: Voice Mail

    2) Use the navigation keys to highlight the options. You can read the message in the Inbox/Outbox. 3) After view the new message, you can press Reply to reply the message, and use the 2aB softkey to change the Input Method, when enter the reply message, press OK, then use the navigation keys to select the line from which you want to send, then Send.
  • Page 26 2) Use the navigation keys to highlight the line for which you want to set, press Edit, and use the navigation key to turn on the mode, and the input the number. Press 2aB softkey to choose the proper input method. 3) Press Save to save the change.
  • Page 27 Press Menu->Settings->Basic Settings->Enter->Keyboard->DSS Key Settings, you have two options: Select the line key and memory keys,choose one you want to make the assignment, use the navigation key to choose the type as memory key. In the Dial field, you have some options, such as Normal, Speed Dial, Intercom, BLF, Presence,MWI, Call Park.

  • Page 28: Edial Nredial

    Note: You can not subscribe the BLF and presence station of the same number at the same time. When the key is configured as MWI, you are allowed to access voicemail quickly by pressing this key. Call Call park park Call Call park park...
  • Page 29 � � � � History History History History � � � � Flash Flash Flash Flash � � � � Memo Memo Memo Memo Headset � � � � Headset Headset Headset � � � � Release Release Release Press Press this this...
  • Page 30 key as BLF List Key, later if the state of an object changes, the corresponding LED will change. 7. Set the type as Multicast Set the multicast address and speech coding, press this key to initiate the multicast. Note: More features see 8.3.4.7...

  • Page 31: Auto Handdown

    5 5 5 5 Other Other functions functions functions of of of of ACOM214 ACOM214 ACOM214 Other Other functions ACOM214 Auto Handdown 5.1 Auto Auto Auto Handdown Handdown Handdown Press Menu ->Features-> Enter->Auto Handdown-> Enter. 2. Set the Mode Enable through the navigation key, then set Time, unit is minute, then press Save.

  • Page 32: Dial Peer

    Dial Dial Peer Peer 5.4 Dial Dial Peer Peer Press Menu ->Features-> Enter->Dial Peer-> Enter. 2. Press Add to enter the Edit interface, and then input number and destination. For example: Number:1, Destination:1234, Then press Save. 3. Input 1# number in the dial interface, you can dial out 1234. You can refer to 8.3.3.4 Auto Redial...

  • Page 33: Ring From Headset

    Ring Ring From From Headset Headset 5.7 Ring Ring From From Headset Headset 1. Press Menu ->Features-> Enter->Ring From Headset-> Enter. 2. Enable this function through the navigation key, the phone connects the headset, when the phone has an incoming call, it will ring from the headset.

  • Page 34: Pre Dial

    2. Enable this function, you can also set Prefix and Length. For example， you want call out 1234567 and you set Password Dial Prefix 123 and Password Length 3, then enter the dial interface and input 1234567, and then the screen will show 123***7. 5.12 5.12 Dial...

  • Page 35: Screen Settings

    6 6 6 6 Basic Basic Settings Settings Settings of of of of ACOM214 ACOM214 ACOM214 The Basic Basic Settings ACOM214 Keyboard Keyboard 6.1 Keyboard Keyboard 1. Press Menu ->Settings-> Enter->Basic Settings-> Enter->Keyboard->Enter. 2. There are four items: DSS Key settings, Programmable Keys, Desktop Long Pressed, Soft Key , You can set up respectively on them.
  • Page 36 default system rings have nine and the custom ringtones have three that can be set through the web page. Voice Volume 6.4 Voice Voice Voice Volume Volume Volume 1. Press Menu ->Settings-> Enter->Basic Setting-> Enter->Voice Volume->Enter. 2. Use the navigation keys to turn down or turn up the voice volume, then press the key Save.
  • Page 37 Language Language 6.7 Language Language 1. Press Menu ->Settings-> Enter->Basic Settings-> Enter->Language ->Enter. 2. ACOM214 support three languages, you can use the navigation keys to choose. The default two languages are English and Chinese.
  • Page 38 7 7 7 7 Advanced Advanced Settings Settings Settings of of of of ACOM214 ACOM214 ACOM214 Advanced Advanced Settings ACOM214 Accounts Accounts 7.1 Accounts Accounts Press Menu->Enter->Advanced settings, and then input the password to enter the interface, the default password is 123. You can set it through the web page.

  • Page 39: Factory Reset

    Maintenance Maintenance 7.4 Maintenance Maintenance Press Menu->Enter->Advanced settings, and then input the password to enter the interface. Then choose Maintenance and press Enter, you can configure Auto Provision, Backup, and Upgrade. Factory Reset 7.5 Factory Factory Factory Reset Reset Reset Press Menu->Enter->Advanced settings, and then input the password to enter the interface.
  • Page 40 Ways to to to to configure configure configure 8.1.1 Ways configure 8.1.1 8.1.1 8.1.1 ACOM214 has three different ways to different users. � Use phone keypad. � Use web browser (recommendatory way). � Use telnet with CLI command. Password Configuration Password Password Password Configuration...

  • Page 41: Setting Via Web Browser

    � Password: admin The default password of phone screen menu is 123. Setting browser 8.2 Setting Setting Setting via via web web browser browser browser When this phone and PC are connected to network, enter the IP address of the wan port in this phone as the URL (e.g. http://xxx.xxx.xxx.xxx/ or http://xxx.xxx.xxx.xxx:xxxx/).

  • Page 42: Configuration Via Web

    Configuration Configuration 8.3 Configuration Configuration via via WEB BASIC BASIC BASIC BASIC 8.3.1 8.3.1 8.3.1 8.3.1 STATUS STATUS STATUS STATUS 8.3.1.1 8.3.1.1 8.3.1.1 8.3.1.1 Status Status Status Status Field Field name name Explanation Explanation Field Field name name Explanation Explanation Shows the configuration information on WAN and LAN port, including the connect mode of WAN port Network...
  • Page 43 LINE 1-2 servers and IAX2. The last line shows the version number . WIZARD WIZARD WIZARD WIZARD 8.3.1.2 8.3.1.2 8.3.1.2 8.3.1.2 Wizard Wizard Wizard Wizard Please select the proper network mode according to the network condition. C58/C58P provide three different network settings: �...
  • Page 44 You can also refer to2.2.1 Network setting to speed setting your network. Choose Static IP MODE, click【NEXT NEXT NEXT NEXT】can configure the network and SIP(default SIP1)simply, also can browse too. Click 【BACK BACK BACK BACK】 can return to the last page. IP Address Input the IP address distributed to you Input the Netmask distributed to you.
  • Page 45 Display Name Set the display name. Server Address Input your SIP server address. Server Port Set your SIP server port. Authentication Input your SIP register account name. User Authentication Input your SIP register password. Password SIP User Input the phone number assigned by your VOIP service provider.

  • Page 46: Call Log

    Display detailed information that you manual config. Choose DHCP MODE, click【Next】can config SIP (default SIP1) simply, also can browse too. Click Back can return to the last page. Like Static IP MODE. Choose PPPoE MODE, click 【Next】 can config the PPPoE account/password and SIP (default SIP1) simply, also can browse too.
  • Page 47 Start Time Display the start time of the outgoing record. Duration Display the conversation time of the outgoing record. Dialed Calls Display the account/protocol/line of the outgoing record. LANGUAGE LANGUAGE LANGUAGE LANGUAGE 8.3.1.4 8.3.1.4 8.3.1.4 8.3.1.4 LANGUAGE LANGUAGE LANGUAGE LANGUAGE Field Field name...
  • Page 48 characters and five Chinese characters. NETWORK NETWORK NETWORK NETWORK 8.3.2 8.3.2 8.3.2 8.3.2 8.3.2.1 8.3.2.1 8.3.2.1 8.3.2.1 Status WAN Status Status Status current current current IP IP IP IP address address address address of of of of the phone phone Active IP Address The current the phone...
  • Page 49 Please select the proper network mode according to the network condition. C58/C58P provide three different network settings: � Static: If your ISP server provides you the static IP address, please select this mode, and then finish Static Mode setting. If you don’t know about parameters of Static Mode setting, please ask your ISP for them.
  • Page 50 If you user static mode, you need set it. Input the IP address distributed to you. IP Address Input the Netmask distributed to you. Subnet Mask Input the Gateway address distributed to you. IP Gateway Set DNS domain postfix. When the domain which you input cannot be parsed, phone will DNS Domain automatically add this domain to the end of the...

  • Page 51: Lan Config

    3) If networks ID which is DHCP server distributed is same as network ID which is used by LAN of system, system will use the DHCP IP to set WAN, and modify LAN’s networks ID (for example, system will change LAN IP from 192.168.10.1 to 192.168.11.1) when system uses DHCP client to get IP in startup;...
  • Page 52 result amended automatically according to the IP address and Netmask. You need reboot the phone and the DHCP server setting will take effect. Select NAT or not Select Port Mirror or not, it only works in bridge mode, the function of the port mirror is that copy Port Mirror the data stream from the WAN port to the LAN port of the phone.
  • Page 53 In chart 1, there is a layer 2 that switches without setting VLAN. Any broadcast frame will be transmitted to the other ports except the send port. For example, a broadcast information is sent out from port 1 then transmitted to port 2,3and 4. In chart 2, red and blue indicate two different VLANs in the switch, and port 1 and port 2 belong to red VLAN, port 3 and port 4 belong to blue VLAN.

  • Page 54: Vlan Configuration

    port 4 in blue VLAN. By this means, VLAN divide the broadcast domain via restricting the range of broadcast frame transition. Note: chart 2 use red and blue to identify the different VLAN, but in practice, VLAN uses different VLAN IDs to identify. QoS &...
  • Page 55 ID from the switch. If the data is different from the data of the LLDP server, telephone will change its own value as the value of the switch (Synchronous with VLAN in switch). Package The time interval of sending LLDP Packet. Interval(1-3600) Quality Quality...

  • Page 56: Service Port

    Follow WAN: Follow the WAN ID. Disable: Disable Port VALN. LAN Port Vlan Enable: Enable Port VLAN and specify the Port VLAN ID different from WAN ID. Specify the value of the Port VLAN ID different LAN Port VLAN ID from WAN ID, the range of the value is 0-4095.
  • Page 57 Example: The IP address is 192.168.1.70. and the port value is 8090, the accessing address is http://192.168.1.70:8090. Before using the https, you must download https authentication certification into the phone, then set web browser port, the default is 443 port, if you HTTPS Port want to enhance system safety, you'd better change it into non-443 standard port.

  • Page 58: Dhcp Service

    DHCP DHCP DHCP DHCP SERVICE SERVICE SERVICE SERVICE 8.3.2.5 8.3.2.5 8.3.2.5 8.3.2.5 DHCP DHCP SERVICE SERVICE DHCP DHCP SERVICE SERVICE Field Field Field Field name name name name explanation explanation explanation explanation IP-MAC mapping table. If the LAN port of the phone connects to a device, this table will show DHCP Lease Table the IP and MAC address of this device.
  • Page 59 Subnet Mask Set the Netmask of the lease table. IP Gateway Set the Gateway of the lease table. Set the default DNS server IP of the lease table; Click the Add Add button to submit and add this lease table. Delete Select name of lease table, click the Delete Delete...
  • Page 60 TIME&DATE TIME&DATE TIME&DATE TIME&DATE 8.3.2.6 8.3.2.6 8.3.2.6 8.3.2.6 Setting time zone and SNTP (Simple Network Time Protocol) server according to your location, you can also manually adjust date and time in this web page..TIME&DATE TIME&DATE TIME&DATE TIME&DATE Field Field...
  • Page 61 Enable SNTP by selecting it. Enable SNTP Enable DHCP Time Enable DHCP Time by selecting it, then the phone will automatically synchronize the standard time. Primary Server Set SNTP Primary Server IP address. Secondary Server Set SNTP Secondary Server IP address. Time Zone Select the Time zone according to your location.
  • Page 62 Notice: First of all,you need to disable the SNTP service, and above the date hours minutes each of which is required to complete and submit to make manual. VOIP VOIP VOIP VOIP 8.3.3 8.3.3 8.3.3 8.3.3 8.3.3.1 8.3.3.1 8.3.3.1 8.3.3.1 Set your SIP server in the following interface.
  • Page 63 Config Config SIP Config Config Field name explanation Field Field Field name name name explanation explanation explanation SIP Line Line Line Line Choose line to set info about SIP, there are 4 lines to choose. You can switch by【Load Load Load Load】button.
  • Page 64 Basic Basic Basic Basic Settings Settings Settings Settings Status Shows if the phone has been registered the SIP server or not; or so, show Unapplied. Server Address Input your SIP server address. Server Port Set your SIP server port. Authentication User Input your SIP register account name.
  • Page 65 Domain Realm phone will use the Register server address as sip domain automatically. (Usually it is same with registered server and proxy server IP address). Backup Server Input the Backup Server Address, if the primary Address server is unavailable, then the phone will enable the Backup Server Address.
  • Page 66 appoint phone immediately. The phone will prompt the incoming while doing forward. Forward Number Specify the number you want to forward. No Answer Forward Specify the No Answer Forward Delay Time, if the Wait Time Forward Type is No answer, incoming calls will be forwarded after the no answer forward wait time.
  • Page 67 can separate register server and BLF server SIP Encryption Enable/Disable SIP Encryption. SIP Encryption Key Set the key for sip encryption. RTP Encryption Enable/Disable RTP encryption. RTP Encryption Key Set the key for RTP encryption. Enable Auto Answer Enable Auto Answer by selecting it. Auto Answer Specify Auto Answer Time, the phone auto Timeout...
  • Page 68 Conference Number Specify the network conference number, please contact your system administrator for the network conference number. Registration Set expire time of SIP server register, default is Expire(s) 60 seconds. If the register time of the server requested is longer or shorter than the expired time set, the phone will change automatically the time into the time recommended by the server, and register again.
  • Page 69 DND Off Code Set the DND Off Code, When you press the DND hot key, the phone will send a message to the server, and the server will turn off the DND function. Always CFwd On Set the Always CFwd On Code, when you choose Code to enable the always forward function on your phone, it will send message to the server, and the...
  • Page 70 based the forward type. And the IP phone will not show the record in the call history anymore. Busy CFwd Off Code Set the Busy CFwd Off Code, when you choose to disable the busy forward function on your phone, it will send message to the server, and the server will turn off the function immediately.
  • Page 71 phone, it will send information to the server, and the server will enable the anonymous call function for your IP phone automatically. Anonymous Off Code Set the Anonymous Off Code, When you choose to disable the anonymous call function on your IP phone, it will send information to the server, and the server will disable the anonymous call function for your IP phone automatically.
  • Page 72 � DTMF_RFC2833 � DTMF_SIP_INFO Different VoIP Service providers may provide different modes. DTMF SIP INFO There are two options: send 10/11 and send * / Mode Local Port Set sip port of each line. Ring Type Set ring type of each line. Enable Via Rport Enable/Disable system to support RFC3581.
  • Page 73 RFC Protocol Edition Select SIP protocol version to adapt for the SIP server which uses the same version as you select. For example, if the server is CISCO5300, you need to change to RFC2543; else phone may not cancel call normally. System uses RFC3261 as default. Transport Protocol Set transport protocols, TCP or UDP;...
  • Page 74 field. Enable GRUU Set to support GRUU Enable Display name Set to make quotation mark to display name as Quote the phone sends out signal, in order to be compatible with server. Enable user=phone Enable user=phone by selecting it, it is contained in the invite sip message, in order to be compatible with server.
  • Page 75 BLF List Number Specify the BLF List Number. SIP Global Global Global Global Settings Settings Settings Settings Strict Branch Enable the Strict Branch, the value of the branch must be in the beginning of z9hG4k in via field of the invite sip message received, or the phone won’t response to the invite sip message.
  • Page 76 IAX2 2 2 2 8.3.3.2 8.3.3.2 8.3.3.2 8.3.3.2 IAX2 IAX2 Config Config IAX2 IAX2 Config Config Field name explanation Field Field Field name name name explanation explanation explanation Status Shows if the phone has been registered the IAX2 server or not. Server Address Input your IAX2 server address.
  • Page 77 same you’re your IAX2 account name). Local Port Set your local sport, the default is 4569. Voice Mail Specify the voice mail’s number. Number Voice Mail Text Specify the voice mail’s name. Set echo test number. If IAX2 server supports echo Echo Test test, and echo test number is non- numeric, system Number...
  • Page 78 STUN: By STUN server, the phone in private network could know the type of NAT and the NAT mapping IP and port of SIP. The phone might register itself to SIP server with global IP and port to realize the device both calling and being called in private network.
  • Page 79 (STUN) Settings STUN NAT Traversal Shows STUN NAT Transverse estimation, true means STUN can penetrate NAT, while False means not. Server Address Set your SIP STUN Server IP address. Server Port Set your SIP STUN Server Port. Blinding Period(s) Set STUN blinding period(s). If NAT server finds that a NAT mapping is idle after time out, it will release the mapping and the system need send a STUN packet to keep the mapping effective and...
  • Page 80 Use STUN Enable/Disable SIP STUN. Notice: Notice: Notice: Notice: SIP STUN is used to realize SIP penetration to NAT. If your phone configures STUN Server IP and Port (default is 3478), and enable SIP Stun, you can use the ordinary SIP Server to realize penetration to NAT. DIAL DIAL PEER...
  • Page 81 If user makes the above configuration, after user dials 11 digit numbers started with 13, the phone will send out 0 plus the dialed numbers automatically. 2. [] Specifies a range that will match digit. It may be a range, a list of ranges separated by commas, or a list of digits.
  • Page 82 number in this blank, and then you need dial the phone number to realize calling to what the phone number is mapped. In the prefix matching, you need input your desired prefix number and T; then dial the prefix and a phone number to realize calling to what your prefix number is mapped.
  • Page 83 4) Rep: It means that phone will replace the number with length and number appointed. You can refer to the following examples of different alias application to know more how to use different aliases and this dial rule. Call Mode Select different signal protocol, SIP or IAX2 Suffix Set suffix, this is optional config item.
  • Page 84 The function and the 1.6 version of the function is the same. Type: This rule indicates what protocol needs to go. Destination: indicates the destination address. 0.0.0.1 represents go sip1 line 0.0.0.2 represents go sip2 line 0.0.0.x represents go sipx line (For compatibility with old code 0.0.0.0 means go sip1 line, 255.255.255.255 indicates go sip2 line) Configuration examples are as follows:...
  • Page 85 corresponding rule is matched by IAX2 outgoing and called number is 2222 Examples Examples Examples of of of of different different different alias alias application application Examples different alias alias application application Set by web explanation example You need set phone number, Destination, Alias and Delete Length.
  • Page 86 phone number are deleted according to delete length. This setting will realize When you dial speed dial function, after “2”, the SIP1 you dialing the numeric server will key “2”, the number receive after all will be sent out. 33334444. The phone will automatically send out When you dial...
  • Page 87 number starts with your set phone number, the first digits same as your set phone number will be replaced by the alias number specified and New phone number will be send out. If your dialed phone When you dial number starts with your “147”, the SIP1 set phone number.

  • Page 88: Audio Configuration

    AUDIO Configuration AUDIO AUDIO AUDIO Configuration Configuration Configuration Field Field name name explanation explanation Field Field name name explanation explanation First Codec The first preferential DSP codec: G.711A/u, G.722, G.723.1,726-32 G.729AB,None. Second Codec The second preferential DSP codec: G.711A/u, G.722, G.723.1,726-32 G.729AB,None. Third Codec The third preferential DSP codec: G.711A/u, G.722, G.723.1,726-32 G.729AB,None.
  • Page 89 Onhook Time Specify the least reflection time of Hand down, the default is 200ms. Default Ring Type Set up the ring by default. Handset Output Specify Output (receiver) Volume grade. Volume Speakerphone Specify Speakerphone Volume grade. volume G729AB Payload Set G729 Payload Length. Length Tone Standard Select Tone Standard.
  • Page 91 FEATURE FEATURE FEATURE FEATURE Field Field Field Field name name name name explanation explanation explanation explanation Do Not Select DND, the phone will reject any incoming call, the Disturb callers will be reminded by busy, but any outgoing call from the phone will work well.
  • Page 92 Auto Redial Specify the Auto Redial interval. interval Auto Redial Specify the Auto Redial interval. Times Enable Call Enable Call Completion by selecting it. Completion Enable Disable this feature, in standby interface next number, will Pre-Dial realize the number rules ”send out over the time”;Enable the feature ,then the number will not be send out over the time.
  • Page 93 Enable Auto The phone will hang up and return to the idle automatically Hand down at hands-free mode. Auto Hand Specify Auto Hand down Time, the phone will hang up and down Time return to the idle automatically after Auto Hand down Time at hands-free mode, and play dial tone Auto Hand down Time at handset mode.
  • Page 94 Turn Off Enable Turn Off Power Light by selecting it. Power Light Emergency Specify the Emergency Call Number. Despite the keyboard is Call locked, you can dial the emergency call number. Number Enable Enable Password Dial by selecting it, When number entered Password is beginning with the password prefix, the following N Dial...
  • Page 95 Server will determine whether to display corresponding content on the phone which sent by the specified server or not. Set Prefix in peer to peer IP call. For example: what you P2P IP want to dial is 192.168.1.119, If you define P2P IP Prefix as Prefix 192.168.1., you dial only #119 to reach 192.168.1.119.
  • Page 96 Action Action Action Action URL Settings Settings Settings Settings Action URL Specify the Action URL that Record the operation of phone; Settings send this corresponding information to server, url: http://InternalServer /FileName.xml? (Internal Server is server IP. Filename is name of xml that contains the action message).
  • Page 97 8.3.4.3 8.3.4.3 8.3.4.3 8.3.4.3 DIAL DIAL DIAL DIAL PLAN PLAN PLAN PLAN This system supports 7 dial modes: 1) End with “#”: dial your desired number, and then press #. 2) Fixed Length: the phone will intersect the number according to your specified length.
  • Page 98 the user continues to enter the number, after the end of the closing number, the phone number will be prefixed and analog secondary dial tone is sent to the back of the numbers together server. For example: In the list of rules in the configuration of the closing number 9, xxxxxxxx then when the user dials 9, the system to re-play the dial tone, dial the number the user to continue;...
  • Page 99 Transfer Blind Transfer End with #, press # after inputting the number that you want to transfer, the phone will transfer the current call to the third party. Blind Transfer on Enable Blind Transfer on On Hook, when executing OnHook Blind Transfer, hang up after inputting the number that you want to transfer, the phone will transfer the current call to the third party.
  • Page 100 Cause extensions 1000-8999 to be dialed immediately. Cause 8 digit numbers started with 9 to be dialed immediately. Cause 911 to be dialed immediately after it is entered. Cause 99 to be dialed after 4 seconds. Cause any number started with 9911 to be dialed 4 seconds after dialing ceases.
  • Page 101 Contact Contact Contact Contact Field Field name name explanation explanation Field Field name name explanation explanation Phonebook Phonebook Table Table Phonebook Phonebook Table Table Name Shows the name corresponding to the phone number. Shows the detail of current phonebook. Notice: the maximum capability of the phonebook is 500 items, you can...
  • Page 102 select many or a contact to add to group and add to blacklist, and delete many or a contact, and delete all contacts. Contact Contact List List Add Contact Contact List List Name Specify the name corresponding to the phone number.
  • Page 103 new group. Blacklist Blacklist Blacklist Blacklist Settings Settings Settings Settings Type Select the blacklist type, you can select number or prefix of number. Value Input number or prefix of number. Line Select the sip line. Notice: the add button for adding a new blacklist, the delete button for deleting one item, the delete all button for deleting all items.
  • Page 104 You need to match a XML Phonebook address and you can directly access to the corresponding remote phonebook on the phone. For example: Set the Phonebook Name as Ejointech, Server URL is tftp://192.168.1.3/admin/phonebook/index.xml. Or Set the Phonebook Name as ldap, Server URL is ldap://192.168.1.3/dc=winline,dc=com.
  • Page 105 Server URL Specify the server url of the remote phonebook. SIP Line Specify the sip line for the remote phonebook. Authentication Specify the authentication mode for remote phonebook. User/password Input the authentication username and password. 8.3.4.6 8.3.4.6 DIAL DIAL 8.3.4.6 8.3.4.6 WEB WEB DIAL DIAL...
  • Page 106 8.3.4.7 8.3.4.7 MCAST MCAST 8.3.4.7 8.3.4.7 MCAST MCAST Use the multicast function to send notice to every member of the multicast is simple and easy. By setting the multicast key on your phone, you can send multicast RTP flow to the pre-configured multicast address. By listening multicast address is configured on the phone, listen and play the multicast address to send the RTP stream.
  • Page 107 If multicast codec is G722, the LCD screen will displays "HD", which means the phone is sending high-definition voice stream Operate steps: 1、 When the phone is idle, press multicast key Multicast RTP stream is sended to pre-configured multicast address (IP: Port)。The phone which listens to multicast address in the local network can receive the RTP stream.
  • Page 108 Enable priorities of normal call by select it, if the incoming RTP stream priority of multicast lower than the priority of current for normal calls, the phone will ignore the RTP stream of multicast. If the incoming RTP stream priority of multicast higher than the priority of current for normal calls, the phone will receive the RTP stream of multicast, and hold the current call.
  • Page 109 Notice: When a multicast session begins, multicast sender and receiver will beep...
  • Page 110 8.3.5 FUNCTION 8.3.5 8.3.5 8.3.5FUNCTION FUNCTION FUNCTION KEY 8.3.5.1 8.3.5.1 8.3.5.1 8.3.5.1 FUNCTION FUNCTION FUNCTION FUNCTION KEY Function Function Function Function Key...
  • Page 111 Field Field Field Field name name name name explanation explanation explanation explanation Contrast Set contrast of screen. Enable Backlight Set enable/disable backlight. Line Line Settings Settings Line Line Key Key Settings Settings Line: Line: Line: Line: select Auto, SIP1, SIP2 or IAX2 in function key type. After you set it, you pick up handset or hands-free, press this function key, and then you can use the corresponding SIP line.

  • Page 112: Ext Key

    BLF or presence . NOTICE NOTICE NOTICE NOTICE： � Memory keys can be configured through the following: Speed Speed Dial Dial function, function, Speed Speed Dial Dial function, function, through the configuration of the key corresponding to the number of ways as shown below. User can press the F1 key to allocate this number by line1 line.
  • Page 114 8.3.5.3 8.3.5.3 8.3.5.3 8.3.5.3 SOFTKEY SOFTKEY SOFTKEY SOFTKEY SOFTKEY SOFTKEY SOFTKEY SOFTKEY You can configure different functions in different screens for every softkey.
  • Page 115 8.3.6 8.3.6 Maintenance Maintenance Maintenance 8.3.6.1 8.3.6.1 8.3.6.1 8.3.6.1 Auto Auto Auto Auto Provision Provision Provision Provision Ejointech endpoint supports PnP and DHCP and Phone Flash to obtain the parameters. The PnP and DHCP and Phone Flash are all deployed,...

  • Page 116: Auto Provision

    endpoint will go by the following process to try to obtain the server address and other parameters, when it boots up: DHCP option � PnP server � Phone Flash Auto Auto Provision Provision Auto Auto Provision Provision Field Field name name explanation explanation...
  • Page 117 configuration in the server is different with the running configuration. CPE Serial Number Show CPE Serial Number. User Specify FTP/HTTP/HTTPS server Username. System will use anonymous if username keep blank. Password Specify FTP/HTTP/HTTPS server Password. Config Encrypt Input the Encrypt Key, if the configuration file is encrypted.
  • Page 118 Option The Custom DHCP Option must be in accordance with the one defined in the DHCP server. Plug Plug Play Play Plug Plug and and Play Play Enable PnP Enable PnP by selecting it, than the phone will send SIP SUBSCRIBE messages to a multicast address when it boots up.
  • Page 119 Different update modes: Update Mode 1. Disable: means no update. 2. Update after reboot: means update after reboot. 3. Update at time interval: means periodic update. TR069 TR069 TR069 TR069 Settings Settings Settings Settings Enable TR069 Enable TR069 by selecting it. ACS Server Type Specify the ACS Server Type.
  • Page 120 Level 0---emergency: This is highest default debug info level. You system cannot work. Level 1---alert: Your system has deadly problem. Level 2---critical: Your system has serious problem. Level 3---error: The error will affect your system working. Level 4---warning: There are some potential dangers. But your system can work.

  • Page 121: Syslog Configuration

    Syslog Syslog Configuration Configuration Syslog Syslog Configuration Configuration Field Field name name explanation explanation Field Field name name explanation explanation Syslog Syslog Setting Setting Syslog Syslog Setting Setting Server Address Set Syslog server IP address. Server Port Set Syslog server port. MGR Log Level Set the level of MGR log.

  • Page 122: Config Setting

    8.3.6.3 8.3.6.3 8.3.6.3 8.3.6.3 CONFIG CONFIG CONFIG CONFIG Config Setting Config Config Config Setting Setting Setting Field Field name name Explanation Explanation Field Field name name Explanation Explanation Save Configuration You can save all changes of configurations. Click the Save button, all changes of configuration will be saved, and be effective immediately.
  • Page 123 If you login as Admin, the phone will reset all configurations and restore factory default; if you login as Guest, the phone will reset all configurations except for VoIP accounts (SIP1-2 and IAX2) and version number. 8.3.6.4 8.3.6.4 UPDATE UPDATE 8.3.6.4 8.3.6.4 UPDATE UPDATE...
  • Page 124 Web Update saved before or provided by manufacturer, download it to the phone directly, press “Update” to save. You can also update downloaded update file, logo picture, ring, mmiset file by web. TFTP/FTP TFTP/FTP TFTP/FTP TFTP/FTP Update Update Update Update Server Address Set the FTP/TFTP server address for download/upload.
  • Page 125 2. Config file export: Upload the config file to FTP/TFTP server, name and save it. 3. Config fie import: Download the config file to phone from FTP/TFTP server. The configuration will be effective after the phone is reset. 4. Phone book export (.vcf): Upload the phonebook file to FTP/TFTP server, name and save it.
  • Page 126 Access Access Configuration Configuration Access Access Configuration Configuration Field name explanation Field Field Field name name name explanation explanation explanation Keyboard Set the password for entering the setting menu of Password the phone by the phone‘s key board. The password is digit.
  • Page 127 configuration, General can only read. Password Set the password. Confirm Confirm the password. Modify Modify Select the account and click the Modify Modify to modify the selected account, Delete and click the Delete Delete Delete to delete the selected account. General user only can add the user whose level is General.

  • Page 128: Web Filter

    8.3.7 SECURITY 8.3.7 8.3.7 8.3.7 SECURITY SECURITY SECURITY 8.3.7.1 8.3.7.1 8.3.7.1 8.3.7.1 WEB WEB FILTER FILTER FILTER FILTER Filter WEB Filter Filter Filter User could make some device own IP, which is pre-specified, access to the MMI of the phone to config and manage the phone. Field name explanation...

  • Page 129: Firewall Configuration

    8.3.7.2 8.3.7.2 8.3.7.2 8.3.7.2 FIREWALL FIREWALL FIREWALL FIREWALL Firewall Firewall Configuration Configuration Firewall Firewall Configuration Configuration In this web interface, you can set up firewall to prevent unauthorized Internet users from accessing private networks connected to the Internet (input rule), or prevent unauthorized private network devices from accessing the Internet (output rule).
  • Page 130 (firewall). It supports two access lists: one for filtering input packets, and the other for filtering output packets. Each kind of list could be added 10 items. We will give you an instance for your reference. Field Field Field Field name name name name...
  • Page 131 255.255.255.255 means just point to one host; 255.255.255.0 means point to a network which network ID is C type. Dest Mask Set the destination address’ mask. For example, 255.255.255.255 means just point to one host; 255.255.255.0 means point to a network which network ID is C type.
  • Page 132 DMZ config: In order to make some intranet equipment support better service for extranet, and make internal network security more effectively, these equipment open to extranet need be separated from the other equipment not open to extranet by the corresponding isolation method according to different demands.
  • Page 133 Configuration Configuration NAT Configuration Configuration Field Field name name explanation explanation Field Field name name explanation explanation IPSec ALG It is an encryption technology. Select it to enable IPSec ALG, the default is enabled. FTP is a service of connection layer which can...
  • Page 134 FTP ALG transform intranet IP into extranet IP when intranet IP is sending out packet. Select it to enable FTP ALG, the default is enabled. PPTP ALG Select it enable PPTP ALG, the default is enabled. Shows the NAT TCP mapping table Shows the NAT UDP mapping table Transfer Type Select the NAT mapping protocol style, TCP or UDP...
  • Page 135 8.3.7.4 8.3.7.4 8.3.7.4 8.3.7.4 VPN This web page provides us a safe connect mode by which we can make remote access to enterprise inner network from public network. That is to say, you can set it to connect public networks in different areas into inner network via a special tunnel.

  • Page 136: Vpn Configuration

    Configuration Configuration VPN Configuration Configuration Field Field name name explanation explanation Field Field name name explanation explanation VPN IP Shows the current VPN IP address. Select L2TP. You can choose only one for current state. After you select it, you’d better save configuration and reboot your phone. Enable VPN Select it or not to enable or disable VPN.
  • Page 137 File File File File Select Security File Select the security file you want to update, then click Update button to update. Delete Delete Security Security Delete Delete Security Security File File File File Select Security File Select the security file you want to delete, then click Delete button to update.
  • Page 138 Appendix Appendix � � � � Specification Specification Specification Specification Hardware Hardware Hardware Hardware Item Item ACOM214 ACOM214 Item Item ACOM214 ACOM214(P) Adapter Input: 100-240V (Input / Output) Output: 5V 1A port 10/100Base- T RJ-45 1 PORT 10/100Base- T RJ-45 1 PORT Power Idle: 2.5W/Active: 2.8W...
  • Page 139 9.1.2 Voice features 9.1.2 9.1.2 9.1.2 Voice Voice Voice features features features � SIP supports 2 SIP servers � Support SIP 2.0 (RFC3261) and correlative RFCs � Support IAX2 � Support multiple call queuing � Support IAX2 line key to call �...
  • Page 140 conference call / paging and intercom / call park / then grab / interpolation / Automatic Callback / Click call / auto secondary dial / � Flexible call control functions: flexible dialing, support hotline number, calling reject, reject blacklist, certification calls, white list barring, do not disturb, speakerphone automatic answer, caller ID, anonymous calls, outgoing calls etc.
  • Page 141 9.1.3 Network features 9.1.3 9.1.3 9.1.3 Network Network Network features features features � WAN/LAN: support bridge and router model � Support basic NAT and NAPT � Support PPPoE for xDSL � Support VLAN (optional: voice vlan/ data vlan) � NAT Penetrate, Stun Penetrate �...
  • Page 142 � Upgrade firmware through HTTP, FTP or TFTP Telnet remote management/ upload/download setting file � Support Syslog � Support Auto Provisioning (upgrade firmware or configuration file) � � � � 9.2 Digit-character Digit-character table table 9.2 Digit-character Digit-character map map table table Keypad Keypad...

Table of Contents