Summary of Contents for aksys KONNECT 600
- Page 1 KONNECT™ Business Phones User Guide UG-0001-00-00 Abstract User guide for KONNECT™ Business Phones 600 and 600L...
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Page 2: Table Of Contents
To Answer an Incoming Call While on Another Call ..................... 8 Ending a Call ..................................8 Transferring a Call ................................. 8 Placing a Call on Hold ................................9 Releasing a Call from Hold ..............................9 March 11, 2010 © Aksys Networks Inc., All Rights Reserved... - Page 3 Managing Contacts in the Directory ........................... 16 5.4.1 To Add a Contact to the Directory ..........................16 Feature Key Settings ................................17 5.5.1 To Configure a Feature Key ............................18 March 11, 2010 © Aksys Networks Inc., All Rights Reserved...
- Page 4 Class B Digital Device or Peripheral ........................34 10.1.2 Modification ................................34 10.2 Industry Canada ICES-003 .............................. 34 10.3 Industry Canada CS-03 (600L only) ..........................34 10.3.1 Ringer Equivalence Number (REN) ........................34 March 11, 2010 © Aksys Networks Inc., All Rights Reserved...
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Page 5: Introduction
1 Introduction Welcome to the KONNECT Business Phones from Aksys Networks Inc. The KONNECT telephone is powerful, yet simple and cost effective. The phone works with SIP protocol systems such as Asterisk, Trixbox, PBX in a Flash, Elastix and other SIP compliant services. -
Page 6: Installing Your Phone
2.1 To Network a PC Through Your Phone 1. Connect your phone’s LAN port to a router. 2. Connect your PC to your phone’s PC port. 3. Connect the router to your high-speed Internet connection. March 11, 2010 © Aksys Networks Inc., All Rights Reserved... -
Page 7: Getting To Know Your Phone
Optionally you can connect this to a PC using an Ethernet cable. Use a standard patch cable. Do NOT use a crossover cable. Do NOT connect this port to your LAN. March 11, 2010 © Aksys Networks Inc., All Rights Reserved... -
Page 8: Navigating Your Phone Screen
3.3 Navigating Your Phone Screen The phone screen provides instructions and options for managing calls and features. The soft keys and navigation keys are used to select and use features of the phone. March 11, 2010 © Aksys Networks Inc., All Rights Reserved... -
Page 9: Soft Keys
Make or receive calls using VoIP services configured on your phone. 3.4.4 Speed Dial - Extension Call an extension when pressed. The LED beside that feature key it on when that extension is in use. March 11, 2010 © Aksys Networks Inc., All Rights Reserved... -
Page 10: Speed Dial - General
Mute key will blink. 3.5.4 Volume Keys Volume keys can be used to adjust the volume of a call in progress or the volume of the ring from an incoming call. March 11, 2010 © Aksys Networks Inc., All Rights Reserved... -
Page 11: Using Your Phone
Another method is to select the Intercom line and dial an extension 4.2 Using Redial Select the “Redial” soft key. 4.3 Using Speed Dial Select the feature key assigned to the number or extension. March 11, 2010 © Aksys Networks Inc., All Rights Reserved... -
Page 12: Answering A Call
Blind transfers allow you to send the call to a third party without talking to the him/her Once a call is placed, the “Transfer” and “Conference” options appear on the screen – use the appropriate soft key to utilize these options. March 11, 2010 © Aksys Networks Inc., All Rights Reserved... -
Page 13: Placing A Call On Hold
Do-Not-Disturb mode can be set from the phone side, or the server side. Refer to “set feature key” section for details. 4.9.1 To Set Your Phone to Do-Not-Disturb • Press the Do-not-Disturb feature key. The LED indicator beside the Do-not-Disturb feature key will light. March 11, 2010 © Aksys Networks Inc., All Rights Reserved... -
Page 14: To Release The Do-Not-Disturb Mode
The paged party doesn’t do anything to accept the page. 4.11.1 To Page a Single Extension • Press an Intercom feature key. • Enter the extension number you wish to page. • Press the “Page” soft key. March 11, 2010 © Aksys Networks Inc., All Rights Reserved... -
Page 15: To Page All Extensions
Press and hold the Speaker/Headset key until the headset symbol shows on the screen. To switch between headset and speakerphone, press and hold the Speaker/Headset key until you see the symbol change on the screen. March 11, 2010 © Aksys Networks Inc., All Rights Reserved... -
Page 16: To Answer A Call In Hands-Free Mode
4. Select an appropriate feature key to use that line to call the contact. 4.14.2 To Call an Extension 1. Select the “Directory” soft key. 2. Select the “Extensions” soft key. March 11, 2010 © Aksys Networks Inc., All Rights Reserved... -
Page 17: Viewing The Callers Log
“FROG” then the voicemail password is “3764.” If your password is “CAT” then the voicemail password is “228.” If you have not set up a new user password the default is user. March 11, 2010 © Aksys Networks Inc., All Rights Reserved... -
Page 18: To Access Voicemail From Your Phone
If you have a 600L phone, it will have a phone line port and support Auto Attendant. For more information regarding how to setup and use the Auto Attendant, please refer to the user guide for KONNECT Office Phone System (UG-0000-00-00). March 11, 2010 © Aksys Networks Inc., All Rights Reserved... -
Page 19: Configuring Your Phone
4. Enter a new password in the “New Password” field. 5. Re-enter the new password in the “Retype Password” field. 6. Click the [Update] button to save the new password. March 11, 2010 © Aksys Networks Inc., All Rights Reserved... -
Page 20: Managing Contacts In The Directory
5. Enter the contact phone number in the “Phone Number” field. 6. Click the [Update] button. The Directory Settings screen will appear. Select a name from the directory list to delete or update the contact. Figure 10: Directory Settings March 11, 2010 © Aksys Networks Inc., All Rights Reserved... -
Page 21: Feature Key Settings
VoIP account to make the call or choose “Dial” to General use the first available landline. VoIP Account A VoIP calling service configured to work on your phone. March 11, 2010 © Aksys Networks Inc., All Rights Reserved... -
Page 22: To Configure A Feature Key
The Feature Key Settings screen will appear. 2. In the Paper Label field, enter the text that you wish to print for each key’s paper label. 3. Click the [Design Paper Label] button. March 11, 2010 © Aksys Networks Inc., All Rights Reserved... - Page 23 When a print dialog box appears, click [Print]. In order for the label to print correctly you may need to ensure all scaling or sizing options are not selected in the print dialog box. Figure 13: Paper Label Entries March 11, 2010 © Aksys Networks Inc., All Rights Reserved...
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Page 24: Managing Extensions
The name and number show on the screen of other phones in your system when you call them. The name and extension number do not show when you call landline numbers. The comment field is optional and shows only on the web pages. March 11, 2010 © Aksys Networks Inc., All Rights Reserved... -
Page 25: Understanding Extension Types
The phone is either turned off or not reachable on the network. On The Phone The user of the phone is on a call. The status of this extension is not known. This applies to general Unknown extensions only. March 11, 2010 © Aksys Networks Inc., All Rights Reserved... -
Page 26: To Manage Settings For Your Voicemail
8. In the Voicemail Settings section you can adjust the delay before the voicemail picks up and the maximum length for each voicemail message. 9. Click the [Update] button to save settings. Figure 16: My Extension March 11, 2010 © Aksys Networks Inc., All Rights Reserved... -
Page 27: Managing Phone Lines (600L Only)
4. Ensure the check box shows that the line is enabled if you are going to use this phone line. 5. Select one of the following types from the “Sharing” dropdown list to control who uses this phone line: Private - only your phone March 11, 2010 © Aksys Networks Inc., All Rights Reserved... -
Page 28: Managing Voip Accounts
2. Click [Add]. 3. Make sure the "Account Enabled" checkbox is checked to activate the account. 4. Enter a meaningful name to describe the account. 5. Enter the username for the account. March 11, 2010 © Aksys Networks Inc., All Rights Reserved... -
Page 29: Managing System Settings
1. Click “System Settings” on the main menu bar. The System Settings screen will appear. 2. The “Operating Mode” is maintained by your system administrator. So do not change this unless you’re instructed to do so. March 11, 2010 © Aksys Networks Inc., All Rights Reserved... -
Page 30: Managing Media Settings
1. Click “Media” on the main menu bar. The Media Settings screen will appear. 2. Select the checkbox to have the Auto Attendant answer the landline attached to this phone. March 11, 2010 © Aksys Networks Inc., All Rights Reserved... -
Page 31: To Configure Audio Network Settings
6. If another application on your network is using the default RTP starting port, then you will need to enter an alternate starting RTP port on all your phones in the “UDP RTP Starting Port“ field that is otherwise unused. 7. Click the [Update] button to save settings. March 11, 2010 © Aksys Networks Inc., All Rights Reserved... - Page 32 KONNECT™ Business Phones User Guide UG-0001-00-00 Figure 22: Media Settings March 11, 2010 © Aksys Networks Inc., All Rights Reserved...
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Page 33: Power Requirements
The 600 model phone can support Power over Ethernet (PoE) using the standard 802.3af specification instead of using the provided power adapter. Please note that model 600L does not support Power over Ethernet. March 11, 2010 © Aksys Networks Inc., All Rights Reserved... -
Page 34: Phone Data Provisioning
8. Scroll down to highlight the one you want, and press “Select”. 9. The phone will then contact that server to see if there’s new software and/or user data available. Please refer to Application Note AN-xxxx-xx-xx for more information. March 11, 2010 © Aksys Networks Inc., All Rights Reserved... -
Page 35: Extending Phone Functionality
KONNECT™ Business Phones User Guide UG-0001-00-00 8 Extending Phone Functionality Please refer to Application Note AN-xxxx-xx-xx for more information. March 11, 2010 © Aksys Networks Inc., All Rights Reserved... -
Page 36: Product Warranty
Aksys Networks may announce publicly from time to time for particular products, from the date of purchase from Aksys Networks or its authorized reseller. Aksys Networks’ sole obligation under this express warranty shall be, at Aksys Networks’ option and expense, to repair the... -
Page 37: Limitation Of Liability
UG-0001-00-00 9.5 Limitation of Liability TO THE FULL EXTENT ALLOWED BY LAW, AKSYS NETWORKS EXCLUDES FOR ITSELF AND ITS SUPPLIERS ANY LIABILITY, WHETHER BASED IN CONTRACT OR TORT (INCLUDING NEGLIGENCE), FOR INCIDENTAL, CONSEQUENTIAL, INDIRECT, SPECIAL, OR PUNITIVE DAMAGES OF ANY KIND, OR FOR LOSS OF REVENUE OR PROFITS, LOSS OF BUSINESS, LOSS OF... -
Page 38: Safety And Compliance
Modification In accordance with Part 15 of the FCC Rules, the user is cautioned that any changes or modifications not expressly approved by Aksys Networks Inc. could void the user’s authority to operate the equipment. 10.2 Industry Canada ICES-003 This Class [B] digital apparatus complies with Canadian ICES-003. - Page 39 Aksys, Aksys Networks, KONNECT and the Aksys Networks Logo are trademarks of Aksys Networks Inc. All trademarks identified by ® and ™ are registered trademarks or trademarks, respectively, of Aksys Networks Inc. All other trademarks are the property of their respective owners.
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