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The information contained in this manual is important for safe
and reliable operation. Anyone who will handle, maintain, store,
or dispose of your hearing aid should read this document.
Carefully read and thoroughly understand this entire document before attempting to set up and operate the hearing aid.
Failure to follow the operating instructions may result in poor performance of the hearing aid or even cause permanent
damage to the user. Keep this document for future reference. If you have any questions, consult the dispenser where
you purchased your hearing aid.
The Limited Warranty document is enclosed together in the package. Keep it in a secure place. Make sure that it is
properly completed, signed with the authorized dispenser's name, and filled in with date of original purchase, name
of dispenser and other important information.
The difference among the three models (WH-216KZ, WH-212LZ, WH-209MZ) is only additional installed circuit as
described in Page 37 of this document; otherwise the same.
Operating Instructions
Hearing Instrument
WH-216KZ
WH-212LZ
WH-209MZ
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Table of Contents
Related Manuals for Panasonic WH-216KZ
Summary of Contents for Panasonic WH-216KZ
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Page 1: Operating Instructions
The difference among the three models (WH-216KZ, WH-212LZ, WH-209MZ) is only additional installed circuit as described in Page 37 of this document; otherwise the same. - Page 2 Introduction Component structure The Panasonic Digital Behind the Ear (BTE) hearing We would like to thank you for purchasing the Panasonic Hearing Instrument. aid consists of the following items. If there are any missing, misplaced, or defective components, The Panasonic Digital Behind the Ear (BTE) hearing aid helps optimize contact your dispenser.
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Page 3: Table Of Contents
Contents Before Use Warning to Hearing Aid Dispensers ....4 Safety Precautions ......... 7 Important Notice for Prospective Hearing Aid Users ... 5 Usage Instructions ........15 Children with Hearing Loss ......6 Care and Maintenance ........ 17 Operations Component Descriptions ....... 20 4 Adjusting the Volume ...... -
Page 4: Warning To Hearing Aid Dispensers
90 days. Health Care Group · Acute or chronic dizziness. Address: One Panasonic Way, 1H-6, Secaucus, NJ 07094 · Unilateral hearing loss of sudden or recent onset within the previous 90 days. Telephone No.: · Audiometric air-bone gap equal to or greater than 15 1-888-422-6309 decibels at 500 hertz (Hz), 1,000 Hz, and 2,000 Hz. -
Page 5: Important Notice For Prospective Hearing Aid Users
Important Notice for Prospective Hearing Aid Users Good health practice requires that a person with a hearing If you have reservations about your ability to loss have a medical evaluation by a licensed physician adapt to amplification, you should inquire (preferably a physician who specializes in diseases of the about the availability of a trial-rental or ear) before purchasing a hearing aid. -
Page 6: Children With Hearing Loss
Children with Hearing Loss In addition to seeing a physician for a medical evaluation, a child with a hearing loss should be directed to an audiologist for evaluation and rehabilitation since hearing loss may cause problem in language development and the educational and social growth of a child. -
Page 7: Safety Precautions
Safety Precautions Follow the instructions below to reduce the risk of personal injury or damage to the hearing instrument. The following symbols are used throughout this document, and contain important differences regarding the probability of serious injury. These definitions are as follows: Indicates a potentially hazardous situation that could result in WARNING death or serious injury. - Page 8 Safety Precautions (Continued) WARNING Keep out of reach of children and pets Keep batteries away from children and pets A hearing instrument and its Hearing instrument batteries can be easily swallowed and pose a choking components can be a choking hazard or can lead to death if hazard.
- Page 9 WARNING CAUTION Before purchasing a hearing aid, Do not let others use your hearing aid have your ear examined by a Inappropriate use of a hearing aid can licensed physician, or get a hearing cause severe damage to the ear. Do not evaluation from a hearing let children play with the hearing aid.
- Page 10 Safety Precautions (Continued) CAUTION Stop using the hearing aid if you Ask the dispenser for a proper fit experience any physical discomfort Inappropriate fitting may result in damage If you keep using the hearing to your hearing. Have your hearing aid aid when you suffer from fitted to your individual needs.
- Page 11 CAUTION Before wearing the hearing instrument, Confirm that the hearing instrument make sure that the eartip fits into place is completely free of burrs and cracks Rugged projection like sharp edges If the eartip is not securely attached, and rough burrs protruding from the it may come off and remain in the surface of the hearing instrument ear.
- Page 12 Safety Precautions (Continued) CAUTION Do not use the hearing instrument near any device that emits high frequency radio waves or generates a strong magnetic field The hearing instrument may emit acoustic feedback which can result in hearing damage. · Remove your hearing aid while undergoing any kind of electromagnetic treatment such as X-Rays, Magnetic Resonance Imaging (MRI), Computerized Axial Tomography (CAT), Electroencephalogram (EEG), Electrocardiogram (ECG), Short-Wave Diathermy, or other electrical or magnetic treatment.
- Page 13 CAUTION Do not modify or disassemble the Do not immerse the hearing aid in hearing instrument water, and do not allow it to get wet Failure to heed this warning may Otherwise, it may short-circuit and result in damage to the ear. become damaged.
- Page 14 Safety Precautions (Continued) CAUTION Do not set the volume level too high Make sure that the volume level is safe and appropriate before use Excessively loud noise can deteriorate hearing. Especially, Exposure to loud sounds or hearing aids must be carefully set excessive sound levels can cause for children with hearing loss.
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Page 15: Usage Instructions
Usage Instructions For proper care and handling of your hearing aid Handle with care and ensure that the hearing aid is maintained in proper working order. through daily cleaning, be sure to read and follow Do not drop, hit, or shake the hearing aid. Do not subject the the instructions below. - Page 16 Usage Instructions (Continued) Usage and maintenance of Zinc Air battery · If the battery has not been used for a long period of time, it may swell, or the hearing instrument may A zinc air battery is not supplied with the hearing emit an alarm signal.
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Page 17: Care And Maintenance
Care and Maintenance Be sure to ask your dispenser Keep the hearing aid clean · When cleaning your hearing aid, wipe it gently Eartip care with a soft cloth. Never use organic solvents such To optimize hearing, clean out Eartip holder as alcohol, paint thinner, or benzene. - Page 18 Care and Maintenance (Continued) Dehumidifier The dehumidifier is hearing aid care equipment that removes Take out a desiccant pack from a daily accumulation of moisture in the hearing aid. Moisture can plastic bag. Place it in the bottom of damage the internal, electronic components. For optimum the dehumidifier and put the sponge hearing aid care, it is recommended to use the dehumidifier on the desiccant pack...
- Page 19 Remove the battery from Put your hearing instrument in Place the battery with its the dehumidifier and fasten minus side up on the your hearing instrument the lid to the dehumidifier magnetic sheet placed Zinc air on top of the lid battery Put the plus side of the battery...
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Page 20: Component Descriptions
Component Descriptions Basic Operation Flow 1 Inserting/Removing Zinc Air Battery ..Page 21 Input sound direction Ear hook 2 Wearing the Hearing Instrument ... Page 22 Program switch Microphone 3 Turning on the Hearing Instrument ..Page 23 (sound inlet) 4 Adjusting the Volume ...... -
Page 21: Inserting/Removing Zinc Air Battery
1 Inserting/Removing Zinc Air Battery Open the battery Insert the battery Close the battery door door To insert or replace the Place the new battery in the Close the battery door battery, hold the main unit compartment with the plus (+) sign by swinging the door and open the battery door facing up. -
Page 22: Wearing The Hearing Instrument
2 Wearing the Hearing Instrument Be sure to ask your dispenser Position the hearing Insert the eartip instrument behind in your ear Eartip replacement your ear If your eartip does not fit your ear, or Gently insert the eartip into the you have any problems with your ear canal. -
Page 23: Turning On The Hearing Instrument
Adjusting the Volume Turning on the Hearing Instrument Adjust the volume to the most Close the battery door completely appropriate level High · You can adjust the volume by rotating the volume control. The levels range from one · Holding the main unit with your thumb and (minimum) to four (maximum). -
Page 24: Switching Between Memory Programs
If you turn it off then on again, the mode will be returned to Memory 1. Memory 2 (Beeps twice) WH-216KZ, 212LZ : Max. 4 settings WH-209MZ : Max. 2 settings Memory 3 (Beeps three times) ·... -
Page 25: Turning Off The Hearing Instrument
Turning off the Hearing Instrument Removing the Hearing Instrument Remove the eartip in your ear Open the battery door until it clicks Hold the eartip holder and pull it straight out. · If the battery door is not open enough, the ·... -
Page 26: Use With Telephone
Use with Telephone Microphone Hold the handset near the hearing instrument and move it to find the best position to listen to the voice. · If it is too close to the microphone, a high-pitched squeal or feedback can be caused. To avoid this, keep some distance between the telephone (both landline and mobile) and the microphone. -
Page 27: Carrying Case
Carrying Case Open-Type Eartip Be sure to ask your dispenser Carrying case Hearing instrument (LL) The other sizes XL (LL), M and S are sold separately. · The open-type eartip can help reduce muffled sounds, but your ear may feel that the volume is Zinc Air too low. -
Page 28: Colored Ring Setup
Colored Ring Setup (Be sure to ask your dispenser) You can distinguish right and left by using the colored rings (e.g. Red for the right ear and Blue for the left). The fitting and adjustment to the respective ear varies depending on the ear. You are recommended to use the colored rings if you use hearing aids in both the ears. -
Page 29: Tube Adjustment
Tube Adjustment (Be sure to ask your dispenser) Take out the Insert the eartip Adjust the Insert the tube tube with the into your ear then length of the into the ear attached hang the hearing tube by cutting hook eartip from instrument over 4-6 millimeters... -
Page 30: For First-Time Users
For First-Time Users When you start using a hearing instrument for the first time, you may need time to adjust to the amplified sound. Gradually increase the time and occasion of use to enhance your awareness of sounds and their sources as described in the illustration of the four steps of training below. -
Page 31: How Family And Friends Can Help
How Family and Friends Can Help If someone of your family has a hearing loss, your support is extremely important. Family members and friends can play a major supportive role in the life of hearing-impaired people. They may feel helpless, not being able to communicate effectively. -
Page 32: Troubleshooting Guide
Troubleshooting Guide This section discusses a general approach to solving problems related to design and operation of the hearing instrument. The following troubleshooting guide will help you narrow down the problem area, identify the source of the issue, and provide workarounds. If your problem is particularly sensitive or persistent, write down any error conditions encountered, error codes and problem description then contact your dispenser. -
Page 33: Performance
Performance The performance is as follows when the zinc air battery PR48/13 1.3V is used; According to ANSI S3.22-2003 According to IEC 60118-7:2005 (Includes April 2007 Erratum) Battery current 0.8 mA Battery current 0.8 mA (Battery current drain) Maximum OSPL90 124 dB SPL Maximum OSPL90 124 dB SPL... - Page 34 Performance (Continued) OSPL90 frequency response curve and OSPL90 curve (Saturation output Full on acoustic gain response curve curve) and Full on gain response curve According to IEC 60118-7:2005 According to ANSI S3.22-2003 (Includes April 2007 Erratum)
- Page 35 Basic frequency response curve Frequency response curve According to IEC 60118-7:2005 According to ANSI S3.22-2003 (Includes April 2007 Erratum)
- Page 36 Performance (Continued) AGC Steady state input-output AGC input-output characteristics characteristics (input-output curve) According to IEC 60118-7:2005 According to ANSI S3.22-2003 (Includes April 2007 Erratum)
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Page 37: Specifications
Specifications Additional installed circuit Adjustment through the dedicated controller unit. WH-216KZ: Gain for 16-channel model (Max. 4 programs) WH-212LZ: Gain for 12-channel model (Max. 4 programs) WH-209MZ: Gain for 9-channel model (Max. 2 programs) Approx. 3.1 g [0.109 oz] Mass Dimensions 43 (W) mm X 16.6 (H) mm X 9 (D) mm... -
Page 38: Information
Information Symbol Indications Symbol for “SERIAL NUMBER” Symbol for “HANDLE WITH CARE” Symbol for “cTUVus CERTIFICATION MARK” Symbol for “THIS WAY UP” Symbol for “DATE OF MANUFACTURE” Symbol for “STACKING LIMIT BY NUMBER” Symbol for “TEMPERATURE LIMITATION” The international recycling symbol Symbol for “KEEP DRY”... - Page 39 Disposal Guidelines Battery disposal Hearing instrument · For battery disposal, follow the battery disposal · Consult your dispenser where you purchased guidance based on the current United States your hearing aid for advice on how to federal laws and regulations. Many states have dispose of your hearing instrument.
- Page 40 Information (Continued) For your reference (Fill out when you purchase your hearing aid) Name of Owner: Hearing Instrument Dispenser: Dispenser Address: Dispenser Phone: Purchase Date: Hearing Instrument Model Number: Hearing Instrument Serial Number: *The serial number is printed on the package label.
- Page 41 Switching between memory programs (See page 24.) Battery size: 13 Memory number Listening environment...
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Page 42: Warranty And Customer Service
Make sure that it is filled in with date of original purchase, name of dispenser, and other important information. Keep it in a secure place. Customer Services Directory (United States) Obtain Product Information and Operating Assistance and locate the nearest dispenser by visiting our Web Site at: http://www.panasonic.com/hearing You may also contact us directly at: 1-888-422-6309... - Page 43 Memo...
- Page 44 [Distributor] Panasonic Corporation of North America Health Care Group One Panasonic Way, 1H-6, Secaucus, NJ 07094 Telephone No. 1-888-422-6309 [Manufacturer] Printed in Japan 247, Fukutake, Saijo, Ehime, 793-8510 Japan S0510-0 YAH216KZA-0 © Panasonic Shikoku Electronics Co., Ltd. 2010 2010-05-24...