Sentient 960Ha10ua User Manual

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HIGH RESOLUTION ANALOGUE DVR

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Page 2 Here you can find information about the corresponding DVR’s features and functions, as well as a detailed menu tree. Before installation and operation please read the following safeguards and warnings carefully! © Copyright Sentient ®. All documentation rights reserved.
Page 3: Important Safeguards And Warnings
 The DVR should be installed in a cool, dry place away from direct sunlight and inflammable or explosive substances, etc.  This product should be transported, stored and operated in an environment ranging from 0℃ to 55 ℃. © Copyright Sentient ®. All documentation rights reserved.
Page 4 7. Lithium battery  Improper battery use may result in fire, explosion, or personal injury.  When replacing the DVR battery, please make sure you use the same model. (CR2032 Motherboard battery). © Copyright Sentient ®. All documentation rights reserved.
Page 5: Table Of Contents
2.5.10 Window switch ................... 28 2.5.11 SPOT ......................28 2.6 Main Menu 2.6.1 Main menu navigation .................. 29 2.7 Recording function 2.7.1 Video settings ....................31 2.7.2 Video backup ....................33 2.8 Alarm function © Copyright Sentient ®. All documentation rights reserved.
Page 6 2.11.2 BPS ......................73 2.11.3 LOG ......................73 2.11.4 Version ...................... 74 2.12 Shut down system WEB AND CLIENT ................76 Web Operation Basic remote control operation Remote config device 4 TROUBLESHOOTING ................ 79 © Copyright Sentient ®. All documentation rights reserved.
Page 7: Features And Quick Setup
Communication Interface Equiped with USB 2.0 high-speed interface and an ESATA interface to allow for external video backup devices. An RS485 interface is provided as alarm sensor inputs and also PTZ control © Copyright Sentient ®. All documentation rights reserved.
Page 8: Installation
1.3.2 Wiring Installation Prepare for installation Prepare your cameras, TV/display monitor, video cables, network cables, the mouse, and power cables on a large clean flat surface. © Copyright Sentient ®. All documentation rights reserved.
Page 9: Quick Connection Setup
5. Connect your DVR a power outlet and switch on the power. Caution For a PTZ camera, please refer to the relevant instructions. Connect the power cable after all other cables are connected correctly. © Copyright Sentient ®. All documentation rights reserved.
Page 10: Quick Setup Diagram
Your system should now be running successfully, you can now begin installing the camera in your preferred locations. If you are struggling with setting up your system please contact us at https://www.maplin.co.uk/contactus Or on 0333 400 9500 © Copyright Sentient ®. All documentation rights reserved.
Page 12: Smart Phone Setup For Live View & Remote Playback
IMPORTANT: There a mobile app you will need to install on to your smart mobile device, please see the printed quick start guide leaflet that comes with the DVR for more information. © Copyright Sentient ®. All documentation rights reserved.
Page 13 Download & install ‘Sentient Lite’ app Scan the appropriate QR codes with your portable smart device to be taken to the app stores to download the app. GOOGLE PLAY APP iTUNES APP DOWNLOAD DOWNLOAD © Copyright Sentient ®. All documentation rights reserved.
Page 15: Alarm Inputs/Output (Only Available On Specific Models)
Double Click is used to:  Play video.  Make selected camera full screen or to exit full screen mode. Scrolling wheel is used to:  Control the zoom function of the PTZ cameras. © Copyright Sentient ®. All documentation rights reserved.
Page 16 Mouse Drag can be used to select:  Area for facial detection.  Areas to block (for motion detection).  Select zooming function of PTZ control. © Copyright Sentient ®. All documentation rights reserved.
Page 17: Operations Guide
If the time is not correct you must replace the battery, we recommend replacing the battery every year and using the same battery type (CR2032 Motherboard battery). Note: The setting information must be saved before replacing the battery otherwise information will lost. © Copyright Sentient ®. All documentation rights reserved.
Page 18: System Login
You can right click the mouse to bring up the desktop shortcut menu (see chapter 2.5 for more information) and be able to customise the layout of the multi tiled live view interface. © Copyright Sentient ®. All documentation rights reserved.
Page 19: Desktop Shortcut Menu
These parameters include the boot wizard, P2P connection setup and camera channel configuration, click “Next” to enter the digital channel configuration wizard, see Figure 2.4. © Copyright Sentient ®. All documentation rights reserved.
Page 20: Boot Wizard
QR Code: Scan these codes with your mobile smart device when they appear on the monitor, to download the remote monitoring & surveillance apps. Figure 2.5 QR code interface © Copyright Sentient ®. All documentation rights reserved.
Page 21: Playback
– Playback control – Time display – Sychronise playback – Video type – Time schedule options – Search by time/switch mode – File attributes – Listed files – Search by time © Copyright Sentient ®. All documentation rights reserved.
Page 22 – Search by date – Search by channel Playback functions explained: [Listed files]: Look up the listed files that are in accordance with the search criteria. [File Attributes]: Look up the found file information. © Copyright Sentient ®. All documentation rights reserved.
Page 23: Record Controls
You can use the desktop shortcut menu or click [Main Menu]: > [Recording Function]: > [Recording Set]: to enter the recording control interface. © Copyright Sentient ®. All documentation rights reserved.
Page 24: Alarm Output
> [Alarm Output]: to enter the alarm output interface. You can control each channel’s alarm output state within this menu section. In ■ the ‘Status’ row; means that the channel’s alarm output has been set to active. © Copyright Sentient ®. All documentation rights reserved.
Page 25: Ptz Control
DVR A (B) line. Click [Main Menu]: > [System Configuration]: > [PTZ setup]: to set the PTZ parameters. The PTZ functions are decided by the PTZ protocols. © Copyright Sentient ®. All documentation rights reserved.
Page 26 [Page switch]: Switch between different PTZ control menus. Special functions:  Preset: Set a camera position for the preset, so when you select this preset the PTZ camera moves/turns to that set position, shown in Figure 2.12. © Copyright Sentient ®. All documentation rights reserved.
Page 27 Figure 2.14 PTZ Control. [Focus]: Click either buttons to adjust the focus of the camera. [Iris]: Click either buttons to adjust the iris of the camera. © Copyright Sentient ®. All documentation rights reserved.
Page 28 Focus and Iris controls to adjust picture clarity/sharpness). Click on the ‘Stop’ button when you have completed programming the cruise preset. Step 3: repeat Step 1 and Step 2, until set out all the preset have been designated cruise lines. © Copyright Sentient ®. All documentation rights reserved.
Page 29 Step 1: In Figure 2.12, click the ‘Advanced’ button to enter Figure 2.14； Step 2: Enter a number in input field，Click the key to be taken to the PTZ config interface as shown in Figure 2.16. Navigate the PTZ with the controls provided; © Copyright Sentient ®. All documentation rights reserved.
Page 30 Step1：In figure 2.12, click the ‘Advanced’ button to turn the PTZ to a preset direction; Step2：In figure 2.17, use the directional controls to point the PTZ camera to a desired secondary point. © Copyright Sentient ®. All documentation rights reserved.
Page 31  Reset: The reset button will cause the PTZ to restart and all the data clears to 0.  Page Switch: In Figure 2.12 click the Page Switch button until you get to the menu shown in Figure 2.18, which sets the auxiliary function. © Copyright Sentient ®. All documentation rights reserved.
Page 32: Image Color
You can define one set to come into effect during the day (when the IR LEDs are off on the camera) and the other set for footage recorded at night or low light conditions (IR LED on). © Copyright Sentient ®. All documentation rights reserved.
Page 33: Output Adjust
Adjust the output to the monitor connected to the device using the parameters shown in Figure 2.20. You can use the desktop shortcut menu or enter [Main Menu]: > [Management Tools]: > [Output adjust] . Figure 2.20 Output Adjust © Copyright Sentient ®. All documentation rights reserved.
Page 34: Logout
You can customise the SPOT monitor to display an array of multi panel view of the live camera feeds from a list of options. These options include single video panel, four or sixteen. © Copyright Sentient ®. All documentation rights reserved.
Page 35: Main Menu
Device type; function Linkage parameters: Arming time, alarm output, screen prompts, video, PTZ, round Video loss robin, beep, EMAIL, FTP upload Alarm input Alarm output Set the alarm mode: configuration, manual, off © Copyright Sentient ®. All documentation rights reserved.
Page 36 Users may have been forcibly logged off the Online user network, after disconnecting the account will freeze to recover when the next boot © Copyright Sentient ®. All documentation rights reserved.
Page 37: Recording Function
24 hours of continuous recording. [Main menu]: > [recording function]: > [Video Settings]: . Note: The DVR will need to have a dedicated read/write hard disk drive installed (for more detailed instructions, please refer to section 3.5.1) © Copyright Sentient ®. All documentation rights reserved.
Page 38 Off: No matter what state of the current channel, select the "off" button and the corresponding channel will stop recording. [Time period]: to set what time period to start recording within; © Copyright Sentient ®. All documentation rights reserved.
Page 39: Video Backup
PC workstation. Note: Before backing up video files, you need to make sure there is sufficient storage space available on the backup storage device. Otherwise the backup function will be terminated. © Copyright Sentient ®. All documentation rights reserved.
Page 40 [Burning]: Click the Burn option to burn video will sync selected channel; [Erase]: Select the file to delete and click the erase option to delete the device files; [Stop]: Stop the backup; © Copyright Sentient ®. All documentation rights reserved.
Page 41: Alarm Function
Alarm functions include: motion detection, video blind alarm, and video loss alarm, alarm input alarm, alarm output (only available on models with alarm input / output capability), intelligent analysis and exception handling. © Copyright Sentient ®. All documentation rights reserved.
Page 42: Motion Detection
(see Figure 3.5 area setup). Hold down the left mouse button and draw an area highlighted in red. (By default the entire area is selected for the monitoring area) © Copyright Sentient ®. All documentation rights reserved.
Page 43 Monday – Sunday. If you set a specific time frame during a particular day, the times outside of that time frame will not have the motion detection function enabled (see Figure 3.6 time period). Figure 3.6 time period © Copyright Sentient ®. All documentation rights reserved.
Page 44 Note: to specify a FTP to backup video footage to you need input the FTP details in the [Network Services] menu section, see Chapter 2.9.3 Network settings – FTP for more intructions. [Beep]: when an alarm is triggered, the device will produce an alarm sound. © Copyright Sentient ®. All documentation rights reserved.
Page 45: Video Blind
(see previous chapter). Note: Advanced button (see red box highlighting ‘Advanced’ button below in Figure 3.8 Video Blind) is the same as clicking the right mouse button. Figure 3.8 Video blind © Copyright Sentient ®. All documentation rights reserved.
Page 46: Video Loss
When the device receives an alarm signal from an external alarm device, it will perform the specified alarm function. You can also configure the device to send an output alarm signal to an external siren or control module. © Copyright Sentient ®. All documentation rights reserved.
Page 47: Exception Handling
Depending on the setup of your CCTV system, when an abnormal event is detected, the device responds accordingly, e.g. buzzer sounds, prompt message appears on screen, email notification to a specified email address, etc. © Copyright Sentient ®. All documentation rights reserved.
Page 48 [Send EMAIL]: When an alarm is triggered, it will send an alarm message to the specified mailbox, which can be set in the mailbox settings (see Chapter 2.9.3 Network settings – Email to see instructions on how direct emails to your mailbox/email account). © Copyright Sentient ®. All documentation rights reserved.
Page 49: System Settings
[Time Zone]: Set time zone you are currently located in. The default setting is CMT +8. [Date Format]: select what format you want the date to be shown in: Year Month Day/ Month Day Year/ Day Month Year. © Copyright Sentient ®. All documentation rights reserved.
Page 50 [Auto Logout]: You can set the amount of time of system inactivity by a user before it will automatically logout of the user account. [Machine Name]: Provide a name for the device. The name can be of your choice. Figure 3.13 Daylight Saving Time (weeks) setting © Copyright Sentient ®. All documentation rights reserved.
Page 51: Encoding Settings
CIF/QCIF. The extra stream is provided for when you want to remotely access the DVR over a network connection and the network bandwidth is too small to accommodate a large data stream of higher resolutions in the main stream. Figure 3.15 encoding settings © Copyright Sentient ®. All documentation rights reserved.
Page 52: Network Settings
[Video / Audio]: tick either box if you want to allow either video or audio to be transmitted along the streams. 2.9.3 Network settings Configure the IP address, gateway, or DDNS of any IP camera you wish to add to your system. Figure 3.16 network settings © Copyright Sentient ®. All documentation rights reserved.
Page 53 Network transmission priority: To avoid network signal collisions by using a system of transmission priorities. This setting priortises what data transmissions are sent through the network at any one point to provide a smooth running network environment. © Copyright Sentient ®. All documentation rights reserved.
Page 54: Network Services
This menu section will allow you to configure the PPPoE and other functions of the camera/DVR/connected network. Figure 3.17 network services PPPoE settings: Figure 3.18 PPPoE [Enable]: When the box is ticked the PPPoE is enabled. © Copyright Sentient ®. All documentation rights reserved.
Page 55 [Server IP]: Enter installed NTP server PC’s IP; [Port]: The default NTP port 123, the port settings can be based on actual NTP server; [Update Period]: the same NTP server check interval, the default is 10 minutes. © Copyright Sentient ®. All documentation rights reserved.
Page 56 [Recipient]: You can set up to three e-mail address, each email address needs to be separated by a semicolon. [Subject]: subject of the message, you can set your own, e.g. “Alert from home CCTV” © Copyright Sentient ®. All documentation rights reserved.
Page 57 You can tick check, delete the set IP. Note: If when the black and white lists have the same IP address; the blacklist will have higher priority. Figure 3.21 IP rights settings © Copyright Sentient ®. All documentation rights reserved.
Page 58 When the DDNS has been successfully configured, input the registered domain name to the address bar of your internet browser. [FTP settings]: When the alarm is triggered and a signal needs to be sent an FTP server is used. © Copyright Sentient ®. All documentation rights reserved.
Page 59 [Maximum file length]: Each data package uploads a maximum file size; the default is 1028Mb; [Remote directory]: this is your chosen file directory to upload files to. © Copyright Sentient ®. All documentation rights reserved.
Page 60 [Port]: Device port number of the corresponding DDNS server ‘Service listening port’; [User Name]: The user name for the device to login to the DDNS server; [Password]: The password associated to the user name; [Update cycle]: Equipment and DDNS synchronisation interval © Copyright Sentient ®. All documentation rights reserved.
Page 61 [Alarm]: When ticked the device will send information, relevant to the police, to the server; [Log reporting]: When ticked it means that when an alarm has been triggered the device will send a send a report to the server’s log. © Copyright Sentient ®. All documentation rights reserved.
Page 62 [Type]: Dial type, default is automatic (AUTO); [AP]: Wifi access point [Dialing number]: Provide the Wifi dial number [User name]: Provide the Wifi username [Password]: Provide the Wifi password [IP address]: The IP address of the dial-up number © Copyright Sentient ®. All documentation rights reserved.
Page 63 [TCP]: When the router has been automatically assigned the port of the device, client software monitoring is required by the port number; [Mobile Port]: router for the device is automatically assigned port numbers, mobile phone monitoring needs through the port number; © Copyright Sentient ®. All documentation rights reserved.
Page 64 [SSID]: Wireless LAN name; automatically matches to your connected wireless devices; [Password]: Wi-Fi router's password; [IP address]: Set the device's IP address, default: 192.168.1 9 [Subnet Mask]: Set the device subnet mask, default: 255.255.255.0 © Copyright Sentient ®. All documentation rights reserved.
Page 65: Gui Display
[Enable]: When ticked, this will enable the RTSP function. [Port]: the default port is 554 2.9.5 GUI Display Configure the video output parameters including time display, record status, transparency, resolution, etc. Figure 3.30 GUI display © Copyright Sentient ®. All documentation rights reserved.
Page 66: Rs485
Figure 3.31A port settings [Protocols]: to select the protocols; [Address]: set to the appropriate address, the default is 1; [Baud]: equipment used to select the appropriate baud rate, the default is 115200; © Copyright Sentient ®. All documentation rights reserved.
Page 67: Port Settings (Only Available On Certain Models)
[Baud rate]: Choose the corresponding baud rate length. [Data bits]: Include 5-8 options [Stop bits]: Include 2 options. [Parity]: Include odd, even, mark, space, default is none. © Copyright Sentient ®. All documentation rights reserved.
Page 69: Manage Tools
 Read-only Disk: The HDD installed can read data but cannot write data.  Redundant Disk: The backup disk to store a backup copy of the recorded footage on the write/read HDD. Figure 3.38 Storage Management © Copyright Sentient ®. All documentation rights reserved.
Page 70: Account
The user can appoint the permissions in the group. 4. The user management includes: group/ user. The group and user names cannot be the same. Each user can only belong to one group and not to another. Figure 3.39 Account © Copyright Sentient ®. All documentation rights reserved.
Page 71 You can add up to 64 user names. See Figure 3.41 to see the add user setup menu. You will see a tick box list of permissions the user can be issued. © Copyright Sentient ®. All documentation rights reserved.
Page 73: Online User
You can also tick the box next to the user that is connected to the DVR device and disconnect them. When you disconnect them the user will be frozen after connection has been stopped, and will not log in until the device reboots. © Copyright Sentient ®. All documentation rights reserved.
Page 74: Tv Adjust
Figure 3.44 Online user 2.10.4 TV adjust Refer to chapter 2.9.7 Image Color 2.10.5 Auto maintain The user can set the system to auto reboot and auto delete file at a given time and date. © Copyright Sentient ®. All documentation rights reserved.
Page 75: Restore
2.10.6 Restore When the system is made to reset to its default setup you can choose from the list what parts to the system you want to reset to defaults. Figure 3.46 Restore © Copyright Sentient ®. All documentation rights reserved.
Page 76: Upgrade
[Upgrade file]: choose the firmware upgrade file from the directory path. 2.10.8 Device Info Provide device’s interface information, which includes audio in and alarm in/out (only available on models with alarm input / output capability). © Copyright Sentient ®. All documentation rights reserved.
Page 77: Import / Export
Users can export the log info and the configuration the file from device to a connected flash stick. You can also import the related configuration file from a USB flash/storage stick to settings. Figure 3.49 import/ export © Copyright Sentient ®. All documentation rights reserved.
Page 78: System Info
If you do not do turn the power off to the DVR before you replace the hard disk(s) you are in danger of harming yourselve via an electric shock. © Copyright Sentient ®. All documentation rights reserved.
Page 79: Bps
(one page is 128 items). Press Page up or Page down button to look up and down the list. Press the delete button to clear all the log information. © Copyright Sentient ®. All documentation rights reserved.
Page 80: Version
Figure 3.52 LOG 2.11.4 Version This menu section displays the basic information of the system, such as the hardware information, software version, issue date, serial number, and NAT status. © Copyright Sentient ®. All documentation rights reserved.
Page 82: Web And Client
‘admin’, there is no password to enter (leave blank). User should create a password for the admin user profile after login. ‘Pic 9’ is the interface view you will encounter after successfully logging in. CAM1 CAM2 © Copyright Sentient ®. All documentation rights reserved.
Page 83: Basic Remote Control Operation
 Close video: at the video window, choose the video that you want to turn off, right click it and choose shut the window, also can choose shut all the windows to close all the video. © Copyright Sentient ®. All documentation rights reserved.
Page 84: Remote Config Device
You will be given options to set parameters for the device, which will be synchronised to local network. You will be able to set options for: record, alarm, system, advanced, Info, etc. © Copyright Sentient ®. All documentation rights reserved.
Page 85: Troubleshooting
A. The hard disk’s power supply line is not connected. B. The hard disk drive’s cables are damaged. C. The hard disk is damaged. D. The SATA port on the main board is damaged. © Copyright Sentient ®. All documentation rights reserved.
Page 86 A. The hard disk cables are damaged. B. The hard disk is damaged. C. Update DVR firmware version if possible. D. The video files have been corrupted/damaged. E. The recording function has not been configured correctly. © Copyright Sentient ®. All documentation rights reserved.
Page 87 B. The video channel is not connected to a camera with an audio microphone. 10. The time on video and DVR is incorrect. Possible reasons: A. Time and date setup is incorrect. B. The battery has not been fitted correctly or it has low power. © Copyright Sentient ®. All documentation rights reserved.
Page 88 D. Network connection failure. E. Network setting issues. F. Invalid password or user name. G. The CMS is not compatible with the DVR’s firmware version. Please contact Maplin’s customer services for assistance. © Copyright Sentient ®. All documentation rights reserved.
Page 89 A. There is too much data to backup. Please stop recording and backup on another device with a higher data storage capacity. B. The backup equipment is not compatible with the DVR. C. The backup equipment is damaged. © Copyright Sentient ®. All documentation rights reserved.
Page 90 A. The settings for the alarm are not correct. B. The connection of the alarm is not correct. C. The alarm input signal is not correct. D. Alarm is connected with two synchronous loops. © Copyright Sentient ®. All documentation rights reserved.
Page 91 SENTIENT LITE MOBILE APP To be able to remotely access your DVR from your mobile smart device please download one of our Sentient Lite apps from either the Google Play or iTune stores. Scan the QR codes below with you mobile smart device to be directed...
Page 92 & accessories, please visit our website: www.maplin.co.uk Alternatively scan this QR code with your smart phone to be directed instantly to our website. Download our mobile apps to remotely operate your DVR on the move. © Copyright Sentient ®. All documentation rights reserved.

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A11ua

Sentient 960Ha10ua User Manual

1 Features and Quick Setup

2 Operations Guide

3 Web and Client

4 Troubleshooting

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