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Cantek NR310-4 User Manual

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Summary of Contents for Cantek NR310-4

  • Page 1 Network Video Recorder User Manual...
  • Page 2 User Manual of Network Video Recorder Regulatory information FCC information This equipment has been tested and found to comply with the limits for a digital device, pursuant compliance: to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
  • Page 3 User Manual of Network Video Recorder Preventive and Cautionary Tips Before connecting and operating your device, please be advised of the following tips: • Ensure unit is installed in a well-ventilated, dust-free environment. • Unit is designed for indoor use only. •...

  • Page 4: Trademarks And Registered Trademarks

    User Manual of Network Video Recorder Trademarks and Registered Trademarks • Windows and Windows mark are trademarks or registered trademarks of Microsoft Corporation in the United States and/or other countries. • HDMI, HDMI mark and High-Definition Multimedia Interface are trademarks or registered trademarks of HDMI Licensing LLC.
  • Page 5 Thank you for purchasing our product. If there is any question or request, please do not hesitate to contact dealer. The figures in the manual are for reference only. This manual is applicable to the models listed in the following table. Series Models NR310-4, NR310-8, NR310-16 NR310 series NR31P series NR31P4-4, NR31P8-8, NR31P8-16 Note: This product has default user name and password credentials for first time access.

  • Page 6: Product Key Features

    User Manual of Network Video Recorder Product Key Features General  Connectable to network cameras, network dome and encoders.  Connectable to the third-party network cameras like ACTI, Arecont, AXIS, Bosch, Brickcom, Canon, PANASONIC, Pelco, SAMSUNG, SANYO, SONY, Vivotek and ZAVIO, and cameras that adopt ONVIF or PSIA protocol.
  • Page 7 User Manual of Network Video Recorder  Local redundant recording.  Provide new playback interface with easy and flexible operation.  Searching and playing back record files by camera No., recording type, start time, end time, etc.  Smart search for the selected area in the video. ...
  • Page 8 User Manual of Network Video Recorder  Remote system restart and shutdown.  Alarm and exception information can be sent to the remote host  Remotely start/stop recording.  Remotely start/stop alarm output.  Remote PTZ control (depending on models).. ...

  • Page 9: Table Of Contents

    User Manual of Network Video Recorder TABLE OF CONTENTS Product Key Features ..........................5 Chapter 1 Introduction ........................12 Front Panel ............................ 13 IR Remote Control Operations ...................... 14 USB Mouse Operation ........................17 Input Method Description ......................18 Rear Panel ............................. 19 Chapter 2 Getting Started ........................
  • Page 10 User Manual of Network Video Recorder Manual Recording ......................... 67 Configuring Holiday Recording ....................68 Configuring Redundant Recording ....................69 Configuring HDD Group for Recording ..................71 5.10 Files Protection ..........................72 Chapter 6 Playback ..........................75 Playing Back Record Files ......................76 6.1.1 Playing Back by Channel ....................
  • Page 11 User Manual of Network Video Recorder 9.2.8 Configuring Server and HTTP Ports ................129 9.2.9 Configuring Email ......................130 9.2.10 Configuring NAT ......................132 Checking Network Traffic ......................134 Configuring Network Detection ....................136 9.4.1 Testing Network Delay and Packet Loss................. 136 9.4.2 Exporting Network Packet ....................
  • Page 12 User Manual of Network Video Recorder List of Compatible IP Cameras ......................186...

  • Page 13: Chapter 1 Introduction

    User Manual of Network Video Recorder Chapter 1 Introduction...

  • Page 14: Front Panel

    User Manual of Network Video Recorder 1.1 Front Panel Figure 1. 1 Front Panel Table 1. 1 Description of Control Panel Buttons Name Function Description POWER indicator turns green when DVR is powered up. POWER STATUS indicator lights in red when data is being read from or written to HDD. STATUS Tx/Rx indictor blinks green when network connection is functioning properly.

  • Page 15: Ir Remote Control Operations

    User Manual of Network Video Recorder 1.2 IR Remote Control Operations The NVR may also be controlled with the included IR remote control, shown in Figure 1. 2. Batteries (2×AAA) must be installed before operation. Figure 1. 2 Remote Control The keys on the remote control closely resemble the ones on the front panel.
  • Page 16 User Manual of Network Video Recorder Name Description On checkbox fields, pressing the button will check the checkbox. In PTZ Control mode, the button adjusts the iris of the camera. In Playback mode, it can be used to generate video clips for backup. Enter/exit the folder of USB device.
  • Page 17 User Manual of Network Video Recorder Name Description In Playback mode, it is used to switch between play and reverse play. PTZ Control Buttons Buttons to adjust the iris, focus and zoom of a PTZ camera. F2 Button Cycle through tab pages. In synchronous playback mode, it is used to switch between channels.

  • Page 18: Usb Mouse Operation

    User Manual of Network Video Recorder 1.2 USB Mouse Operation A regular 3-button (Left/Right/Scroll-wheel) USB mouse can also be used with this NVR. To use a USB mouse: 1. Plug USB mouse into one of the USB interfaces on the front panel of the NVR. 2.

  • Page 19: Input Method Description

    User Manual of Network Video Recorder 1.3 Input Method Description Figure 1. 3 Soft Keyboard Description of the buttons on the soft keyboard: Table 1. 4 Description of the Soft Keyboard Icons Icon Description Icon Description English Capital English Numbers Symbols Lowercase/Uppercase Backspace...

  • Page 20: Rear Panel

    User Manual of Network Video Recorder 1.4 Rear Panel The rear panel vaires according to different models. Figure 1. 4 Without POE series Item Description Power Supply DC 12V power supply. Audio In RCA connector for audio input. HDMI Interface HDMI video output connector.
  • Page 21 User Manual of Network Video Recorder Item Description Audio Out RCA connector for audio output. VGA Interface DB9 connector for VGA output. Display local video output and menu. USB Interface Universal Serial Bus (USB) ports for additional devices such as USB mouse and USB Hard Disk Drive (HDD).

  • Page 22: Chapter 2 Getting Started

    User Manual of Network Video Recorder Chapter 2 Getting Started...

  • Page 23: Starting Up And Shutting Down The Nvr

    User Manual of Network Video Recorder 2.1 Starting Up and Shutting Down the NVR Purpose: Proper startup and shutdown procedures are crucial to expanding the life of the NVR. Before you start: Check that the voltage of the extra power supply is the same with the NVR’s requirement, and the ground connection is working properly.
  • Page 24 User Manual of Network Video Recorder Steps: 1. Enter the Shutdown menu by clicking Menu > Shutdown. 2. Click the Logout button to lock the NVR or the Reboot button to reboot the NVR.

  • Page 25: Using The Wizard For Basic Configuration

    User Manual of Network Video Recorder 2.2 Using the Wizard for Basic Configuration By default, the Setup Wizard starts once the NVR has loaded, as shown in Figure 2. 3. Figure 2. 3 Start Wizard Interface Operating the Setup Wizard: 1.
  • Page 26 User Manual of Network Video Recorder Figure 2. 5 Date and Time Settings 6. After the time settings, click Next button which takes you back to the Network Setup Wizard window, as shown below. Figure 2. 6 Network Configuration  For the models which have the PoE or built-in switch network interfaces , the internal NIC IPv4 address should be configured for the cameras connecting to the PoE or built-in switch network interface of the NVR.
  • Page 27 User Manual of Network Video Recorder Figure 2. 7 HDD Management 8. To initialize the HDD, click the Init button. Initialization removes all the data saved in the HDD. 9. Click Next button. You enter the Adding IP Camera interface. 10.
  • Page 28 User Manual of Network Video Recorder Figure 2. 10 Copy Record Settings 13. Click OK to complete the startup Setup Wizard.

  • Page 29: Adding And Connecting The Ip Cameras

    User Manual of Network Video Recorder 2.3 Adding and Connecting the IP Cameras 2.3.1 Adding the Online IP Cameras Purpose: The main function of the NVR is to connect the network cameras and record the video got from it. So before you can get a live view or record of the video, you should add the network cameras to the connection list of the device.
  • Page 30 User Manual of Network Video Recorder 3. The online cameras with same network segment will be displayed in the camera list. Click the button to add the camera. Table 2. 1 Explanation of the icons Icon Explanation Icon Explanation Edit basic parameters of the camera Add the detected IP camera.
  • Page 31 User Manual of Network Video Recorder Figure 2. 15 IP Camera Management Interface Table 2. 2 Explanation of the icons Icon Explanation Icon Explanation Edit basic parameters of the camera Add the detected IP camera. The camera is connected; you can The camera is disconnected;...

  • Page 32: Editing The Connected Ip Cameras And Configuring Customized Protocols

    User Manual of Network Video Recorder 2.3.2 Editing the Connected IP Cameras and Configuring Customized Protocols After the adding of the IP cameras, the basic information of the camera lists in the page, you can configure the basic setting of the IP cameras. Steps: 1.
  • Page 33 User Manual of Network Video Recorder Figure 2. 19 Password Configuration of the Camera 3. Click Apply to save the settings and click OK to exit the interface. Configuring the customized protocols Purpose: To connect the network cameras which are not configured with the standard protocols, you can configure the customized protocols for them.

  • Page 34: Editing Ip Cameras Connected To The Poe Or The Built-In Switch Interfaces

    User Manual of Network Video Recorder  Protocol Name: Edit the name for the custom protocol.  Enable Substream: If the network camera does not support sub-stream or the sub-stream is not needed leave the checkbox empty.  Type: The network camera adopting custom protocol must support getting stream through standard RTSP. ...
  • Page 35 User Manual of Network Video Recorder Steps: 1. Enter the Camera Management interface. Menu> Camera> Camera Figure 2. 22 List of Connected Cameras The cameras connecting to the PoE interface cannot be deleted in this menu. 2. Click the button, and select the Adding Method in the drop-down list. ...

  • Page 36: Checking The Poe Information

    User Manual of Network Video Recorder Figure 2. 24 Edit IP Camera Interface - Manual 2.3.4 Checking the PoE Information Steps: 1. Enter the Camera Management interface. Menu> Camera> Camera 2. Click the PoE Information tab to view the PoE status. Figure 2.

  • Page 37: Chapter 3 Live View

    User Manual of Network Video Recorder Chapter 3 Live View...

  • Page 38: Introduction Of Live View

    User Manual of Network Video Recorder 3.1 Introduction of Live View Live view shows you the video image getting from each camera in real time. The NVR automatically enters Live View mode when powered on. It is also at the very top of the menu hierarchy, thus pressing the ESC many times (depending on which menu you’re on) brings you to the Live View mode.

  • Page 39: Operations In Live View Mode

    User Manual of Network Video Recorder 3.2 Operations in Live View Mode In live view mode, there are many functions provided. The functions are listed below. • Single Screen: showing only one screen on the monitor. • Multi-screen: showing multiple screens on the monitor simultaneously. •...

  • Page 40: Quick Setting Toolbar In Live View Mode

    User Manual of Network Video Recorder Name Description Add IP Camera Enter the IP Camera Management interface, and manage the cameras. Enter the playback interface and start playing back the video of the selected Playback channel immediately. Output Mode Four modes of output supported, including Standard, Bright, Gentle and Vivid. ...
  • Page 41 User Manual of Network Video Recorder Instant Playback only shows the record in last five minutes. If no record is found, it means there is no record during the last five minutes. Digital Zoom can zoom in the selected area to the full screen. You can left-click and draw to select the area to zoom in, as shown in Figure 3.
  • Page 42 User Manual of Network Video Recorder Figure 3. 5 Image Settings- Customize Live View Strategy can be selected to set strategy, including Real-time, Balanced, Fluency. Figure 3. 6 Live View Strategy...

  • Page 43: Adjusting Live View Settings

    User Manual of Network Video Recorder 3.3 Adjusting Live View Settings Purpose: Live View settings can be customized according to different needs. You can configure the output interface, dwell time for screen to be shown, mute or turning on the audio, the screen number for each channel, etc. Steps: 1.
  • Page 44 User Manual of Network Video Recorder Select the small window, and double-click on the channel number to display the channel on the window. If you do not want the camera to be displayed on the live view interface, click the corresponding to stop it.

  • Page 45: User Logout

    User Manual of Network Video Recorder 3.4 User Logout Purpose: After logging out, the monitor turns to the live view mode and if you want to do some operation, you need to enter user name and password tog in again. Steps: 1.

  • Page 46: Chapter 4 Ptz Controls

    User Manual of Network Video Recorder Chapter 4 PTZ Controls...

  • Page 47: Configuring Ptz Settings

    User Manual of Network Video Recorder 4.1 Configuring PTZ Settings Purpose: Follow the procedure to set the parameters for PTZ. The configuring of the PTZ parameters should be done before you control the PTZ camera. Steps: 1. Enter the PTZ Settings interface. Menu >Camera>...
  • Page 48 User Manual of Network Video Recorder All the parameters should be exactly the same as the PTZ camera parameters. 5. Click Apply button to save the settings.

  • Page 49: Setting Ptz Presets, Patrols & Patterns

    User Manual of Network Video Recorder 4.2 Setting PTZ Presets, Patrols & Patterns Before you start: Please make sure that the presets, patrols and patterns should be supported by PTZ protocols. 4.2.1 Customizing Presets Purpose: Follow the steps to set the Preset location which you want the PTZ camera to point to when an event takes place. Steps: 1.

  • Page 50: Customizing Patrols

    User Manual of Network Video Recorder select the PTZ option in the right-click menu to show the PTZ control panel. 2. Choose Camera in the dropdown list. 3. Click the button to show the general settings of the PTZ control. Figure 4.

  • Page 51: Calling Patrols

    User Manual of Network Video Recorder Figure 4. 6 Key point Configuration 4. Configure key point parameters, such as the key point No., duration of staying for one key point and speed of patrol. The key point is corresponding to the preset. The Key Point No. determines the order at which the PTZ will follow while cycling through the patrol.

  • Page 52: Customizing Patterns

    User Manual of Network Video Recorder 4.2.5 Customizing Patterns Purpose: Patterns can be set by recording the movement of the PTZ. You can call the pattern to make the PTZ movement according to the predefined path. Steps: 1. Enter the PTZ Control interface. Menu >...

  • Page 53: Customizing Linear Scan Limit

    User Manual of Network Video Recorder Figure 4. 9 PTZ Panel - General 3. Click the Call Pattern button to call it. 4. Click the Stop Pattern button to stop calling it. 4.2.7 Customizing Linear Scan Limit Purpose: The Linear Scan can be enabled to trigger the scan in the horizantal direction in the predefined range. This function is supported by some certain models.

  • Page 54: Calling Linear Scan

    User Manual of Network Video Recorder The speed dome starts linear scan from the left limit to the right limit, and you must set the left limit on the left side of the right limit, as well the angle from the left limit to the right limit should be no more than 180º.
  • Page 55 User Manual of Network Video Recorder Figure 4. 12 PTZ Panel - One-touch 3. There are 3 one-touch park types selectable, click the corresponding button to activate the park action. Park (Quick Patrol): The dome starts patrol from the predefined preset 1 to preset 32 in order after the park time.

  • Page 56: Ptz Control Panel

    User Manual of Network Video Recorder 4.3 PTZ Control Panel To enter the PTZ control panel, there are two ways supported. OPTION 1: In the PTZ settings interface, click the PTZ button on the lower-right corner which is next to the Back button. OPTION 2: In the Live View mode, you can press the PTZ Control button on the front panel or on the remote control, or choose the PTZ Control icon...

  • Page 57: Chapter 5 Recording Settings

    User Manual of Network Video Recorder Chapter 5 Recording Settings...

  • Page 58: Configuring Parameters

    User Manual of Network Video Recorder 5.1 Configuring Parameters Purpose: By configuring the parameters you can define the parameters which affect the image quality, such as the transmission stream type, the resolution and so on. Before you start: 1. Make sure that the HDD has already been installed. If not, please install a HDD and initialize it. (Menu>HDD>General) Figure 5.
  • Page 59 User Manual of Network Video Recorder 2. Parameters Setting for Recording 1) Select Record tab page to configure. You can configure the stream type, the resolution, and other parameters on your demand. • Pre-record: The time you set to record before the scheduled time or event. For example, when an alarm triggered the recording at 10:00, if you set the pre-record time as 5 seconds, the camera records it at 9:59:55.

  • Page 60: Configuring Recording Schedule

    User Manual of Network Video Recorder 5.2 Configuring Recording Schedule Purpose: Set the recording schedule, and then the camera automatically starts/stops recording according to the configured schedule. Steps: 1. Enter the Record Schedule interface. Menu>Record>Schedule 2. Configure Record Schedule Select Record Schedule. Figure 5.
  • Page 61 User Manual of Network Video Recorder Figure 5. 7 Edit Schedule III. To arrange other schedule, leave the All Day checkbox blank and set the Start/End time. Up to 8 periods can be configured for each day. And the time periods cannot be overlapped each other. IV.
  • Page 62 User Manual of Network Video Recorder Figure 5. 9 Descriptions of the color icons Click the Apply button to validate the settings. 3. (Optional) If the settings can also be used to other channels, click Copy, and then choose the channel to which you want to copy.

  • Page 63: Configuring Motion Detection Recording

    User Manual of Network Video Recorder 5.3 Configuring Motion Detection Recording Purpose: Follow the steps to set the motion detection parameters. In the live view mode, once a motion detection event takes place, the NVR can analyze it and do many actions to handle it. Enabling motion detection function can trigger certain channels to start recording, or trigger full screen monitoring, audio warning, notify the surveillance center and so on.
  • Page 64 User Manual of Network Video Recorder 7) Click OK to back to the upper level menu. 8) Exit the Motion Detection menu. Edit the Motion Detection Record Schedule. For the detailed information of schedule configuration, see Chapter Configuring Recording Schedule.

  • Page 65: Configuring Alarm Triggered Recording

    User Manual of Network Video Recorder 5.4 Configuring Alarm Triggered Recording Purpose: Follow the procedure to configure alarm triggered recording. Steps: 1. Enter the Alarm setting interface. Menu> Configuration> Alarm Figure 5. 12 Alarm Settings 2. Click Alarm Input tab and set the alarm parameters. Figure 5.
  • Page 66 User Manual of Network Video Recorder Figure 5. 14 Alarm Settings Choose the alarm triggered recording channel. Check the checkbox to select channel. Click Apply to save settings. Click OK to back to the upper level menu. Repeat the above steps to configure other alarm input parameters. If the settings can also be applied to other alarm inputs, click Copy and choose the alarm input number.

  • Page 67: Configuring Vca Triggered Recording

    User Manual of Network Video Recorder 5.5 Configuring VCA Triggered Recording Purpose: Perform the following steps to set the VCA alarm and trigger recording of related cameras. Steps: 1. Enter VCA Alarm interface of Camera Management and select a camera you want to detect VCA alarm. Menu>...

  • Page 68: Manual Recording

    User Manual of Network Video Recorder 5.6 Manual Recording Purpose: Follow the steps to set parameters for the manual record. Using manual record, you need to manually cancel the record. The manual recording is prior to the scheduled recording. Steps: 1.

  • Page 69: Configuring Holiday Recording

    User Manual of Network Video Recorder 5.7 Configuring Holiday Recording Purpose: Follow the steps to configure the record schedule on holiday for that year. You may want to have different plan for recording on holiday. Steps: 1. Enter the Record setting interface. Menu >...

  • Page 70: Configuring Redundant Recording

    User Manual of Network Video Recorder 5.8 Configuring Redundant Recording Purpose: Enabling redundant recording, which means saving the recording files not only in the R/W HDD but also in the redundant HDD, will effectively enhance the data safety and reliability. . Steps: 1.
  • Page 71 User Manual of Network Video Recorder Figure 5. 23 Record Parameters Select Camera you want to configure in the drop-down list. Check the checkbox of Redundant Record. Click OK to save settings and back to the upper level menu. Repeat the above steps for configuring other channels.

  • Page 72: Configuring Hdd Group For Recording

    User Manual of Network Video Recorder 5.9 Configuring HDD Group for Recording Purpose: You can group the HDDs and save the record files in certain HDD group. Steps: 1. Enter HDD setting interface. Menu>HDD Figure 5. 24 HDD General 2. Select Advanced on the left side menu. Figure 5.

  • Page 73: Files Protection

    User Manual of Network Video Recorder 5.10 Files Protection Purpose: You can lock the recorded files or set the HDD property to Read-only to protect the record files from being overwritten. Protect file by locking the record files: Steps: 1. Enter Export setting interface. Menu>...
  • Page 74 User Manual of Network Video Recorder Figure 5. 28 Unlocking Attention Protect file by setting HDD property to Read-only Steps: 1. Enter HDD setting interface. Menu> HDD Figure 5. 29 HDD General 2. Click to edit the HDD you want to protect. Figure 5.
  • Page 75 User Manual of Network Video Recorder available.  If you set the HDD to Read-only when the NVR is saving files in it, then the file will be saved in next R/W HDD. If there is only one HDD, the recording will be stopped.

  • Page 76: Chapter 6 Playback

    User Manual of Network Video Recorder Chapter 6 Playback...

  • Page 77: Playing Back Record Files

    User Manual of Network Video Recorder 6.1 Playing Back Record Files 6.1.1 Playing Back by Channel Purpose: Play back the recorded video files of a specific channel in the live view mode. Channel switch is supported. Instant playback by channel Steps: Choose a channel in live view mode using the mouse and click the button in the quick setting toolbar.
  • Page 78 User Manual of Network Video Recorder Figure 6. 2 Right-click Menu under Live View Front Panel: press PLAY button to play back record files of the channel under single-screen live view mode. Pressing numerical buttons will switch playback to the corresponding channels during playback process. 2.

  • Page 79: Playing Back By Time

    User Manual of Network Video Recorder indicates the start/end time of the record. Table 6. 1 Detailed Explanation of Playback Toolbar Button Operation Button Operation Button Operation Audio on/ Mute Start/Stop clipping 30s forward 30s reverse Add default tag Add customized tag Pause reverse play/ Reverse play/ Tag management...
  • Page 80 User Manual of Network Video Recorder Otherwise it is displayed as In the Playback interface: The toolbar in the bottom part of Playback interface can be used to control playing process, as shown in Figure 6. Figure 6. 6 Interface of Playback by Time Figure 6.

  • Page 81: Playing Back By Event Search

    User Manual of Network Video Recorder Playback progress bar: use the mouse to click any point of the progress bar or drag the progress bar to locate specific frames. 6.1.3 Playing Back by Event Search Purpose: Play back record files on one or several channels searched out by restricting event type (e.g. alarm input and motion detection).
  • Page 82 User Manual of Network Video Recorder Figure 6. 9 Search Result Bar 5. Click button to play back the file. You can click the Back button to back to the search interface. Pre-play and post-play can be configured. 6. Playback interface. The toolbar in the bottom part of Playback interface can be used to control playing process.

  • Page 83: Playing Back By Tag

    User Manual of Network Video Recorder Figure 6. 11 Toolbar of Playback by Event Table 6. 3 Detailed Explanation of Playback-by-event Toolbar Button Operation Button Operation Button Operation Audio on/ Mute Start/Stop clipping 30s forward 30s reverse Add default tag Add customized tag Pause reverse play/ Reverse play/...
  • Page 84 User Manual of Network Video Recorder Figure 6. 12 Interface of Playback by Time Click button to add default tag. Click button to add customized tag and input tag name. Max. 64 tags can be added to a single video file. 3.
  • Page 85 User Manual of Network Video Recorder Figure 6. 14 Video Search by Tag 3. Click button to play back the file. You can click the Back button to back to the search interface. Pre-play and post-play can be configured. Figure 6. 15 Interface of Playback by Tag Figure 6.

  • Page 86: Smart Playback

    User Manual of Network Video Recorder Table 6. 4 Detailed Explanation of Playback-by-tag Toolbar Button Operation Button Operation Button Operation Audio on/ Mute Start/Stop clipping 30s forward 30s reverse Add default tag Add customized tag Pause reverse play/ Reverse play/ Tag management Speed down Single-frame...
  • Page 87 User Manual of Network Video Recorder Figure 6. 18 Smart Playback Interface Table 6. 5 Detailed Explanation of Smart Playback Button Operation Button Operation Button Operation Pause play / Smart search Stop Play Scaling Process bar up/down the Playback type time line 3.

  • Page 88: Playing Back By System Logs

    User Manual of Network Video Recorder Intrusion Detection Click the button, and then specify 4 points to set a quadrilateral region for intrusion detection. Only one region can be set. Motion Detection i. Click the to set the search area manually. ii.
  • Page 89 User Manual of Network Video Recorder System Log Search Interface 3. Choose a log with record file and click button to enter Playback interface. If there is no record file at the time point of the log, the message box “No result found” will pop up. Result of System Log Search 4.

  • Page 90: Playing Back External File

    User Manual of Network Video Recorder Interface of Playback by Log 6.1.7 Playing Back External File Purpose: Perform the following steps to look up and play back files in the external devices. Steps: 1. Enter Tag Search interface. Menu>Playback 2. Select the External File in the drop-down list on the top-left side. The files are listed in the right-side list.

  • Page 91: Auxiliary Functions Of Playback

    User Manual of Network Video Recorder 6.2 Auxiliary Functions of Playback 6.2.1 Playing Back Frame by Frame Purpose: Play video files frame by frame, in case of checking image details of the video when abnormal events happen. Steps: • Using a Mouse: Go to Playback interface.

  • Page 92: Reverse Playback Of Multi-Channel

    User Manual of Network Video Recorder 6.2.3 Reverse Playback of Multi-channel Purpose: You can play back record files of multi-channel reversely. Up to 16-ch (with 1280*720 resolution) simultaneous reverse playback is supported; up to 4-ch (with 1920*1080P resolution) simultaneous reverse playback is supported and up to 1-ch (with 2560*1920 resolution) reverse playback is supported.

  • Page 93: Chapter 7 Backup

    User Manual of Network Video Recorder Chapter 7 Backup...

  • Page 94: Backing Up Record Files

    User Manual of Network Video Recorder 7.1 Backing up Record Files 7.1.1 Quick Export Purpose: Export record files to backup device(s) quickly. Steps: 1. Enter Video Export interface. Menu>Export>Normal Choose the channel(s) you want to back up and click Quick Export button. The time duration of record files on a specified channel cannot exceed one day.

  • Page 95: Backing Up By Normal Video Search

    User Manual of Network Video Recorder Choose the record file in Export interface and click button to check it. The Player player.exe will be exported automatically during record file export. Figure 7. 3 Checkup of Quick Export Result Using USB1-1 7.1.2 Backing up by Normal Video Search Purpose: The record files can be backup to various devices, such as USB devices (USB flash drives, USB HDDs, USB...
  • Page 96 User Manual of Network Video Recorder Figure 7. 5 Result of Normal Video Search for Backup 4. Export. Click Export All button to export all the recording files. Or you can select recording files you want to back up, and click Export button to enter Export interface. If the inserted USB device is not recognized: •...
  • Page 97 User Manual of Network Video Recorder Figure 7. 7 Checkup of Export Result using USB Flash Drive Backup using USB writer and SATA writer Steps: 1. Enter Export interface. Menu>Export>Normal 2. Set search condition and click Search button to enter the search result interface. Figure 7.
  • Page 98 User Manual of Network Video Recorder Figure 7. 9 Result of Normal Video Search for Backup 4. Export. Click Export button and start backup. If the inserted USB writer or SATA writer is not recognized: • Click the Refresh button. •...

  • Page 99: Backing Up By Event Search

    User Manual of Network Video Recorder Figure 7. 11 Checkup of Export Result using USB Writer 7.1.3 Backing up by Event Search Purpose: Back up event-related record files using USB devices (USB flash drives, USB HDDs, USB writer) and SATA writer.
  • Page 100 User Manual of Network Video Recorder 1) Clicking Quick Export button will export record files of all channels triggered by the selected alarm input. Figure 7. 13 Result of Event Search 2) Click Details button to view detailed information of the record file, e.g. start time, end time, file size, etc. Figure 7.

  • Page 101: Backing Up Video Clips

    User Manual of Network Video Recorder Figure 7. 15 Export by Event Using USB Flash Drive Stay in the Exporting interface until all record files are exported with pop-up message “Export finished”. Figure 7. 16 Export Finished 4. Check backup result. The Player player.exe will be exported automatically during record file export.
  • Page 102 User Manual of Network Video Recorder Figure 7. 17 Clips Export Interface 4. Export. Click Export button and start backup. If the inserted USB device is not recognized: • Click the Refresh button. • Reconnect device. • Check for compatibility from vendor. You can also format USB flash drive or USB HDDs via the device.

  • Page 103: Managing Backup Devices

    User Manual of Network Video Recorder 7.2 Managing Backup Devices Management of USB flash drives and USB HDDs Steps: 1. Enter Search Result interface of record files. Menu>Export>Normal Set search condition and click Search button to enter Search Result interface. At least one channel shall be selected.
  • Page 104 User Manual of Network Video Recorder If the inserted USB device is not recognized: • Click the Refresh button. • Reconnect device. • Check for compatibility from vendor. Figure 7. 21 USB Flash Drive Management Management of USB writers and DVD-R/W The DVD-R/W is not supported by certain series NVR.
  • Page 105 User Manual of Network Video Recorder Figure 7. 23 Result of Normal Video Search for Backup 3. Backup device management. Click Erase button if you want to erase the files from a re-writable CD/DVD.  There must be a re-writable CD/DVD when you make this operation. ...

  • Page 106: Chapter 8 Alarm Settings

    User Manual of Network Video Recorder Chapter 8 Alarm Settings...

  • Page 107: Setting Motion Detection Alarm

    User Manual of Network Video Recorder 8.1 Setting Motion Detection Alarm Steps: 1. Enter Motion Detection interface of Camera Management and choose a camera you want to set up motion detection. Menu> Camera> Motion 2. Set up detection area and sensitivity. Tick Enable Motion Detection, and use the mouse to draw detection area(s) and drag the sensitivity bar to set sensitivity.
  • Page 108 User Manual of Network Video Recorder Time periods shall not be repeated or overlapped. Figure 8. 3 Set Arming Schedule of Motion Detection 5. Click Handling tab to set up alarm response actions of motion alarm (please refer to Chapter Setting Alarm Response Actions).

  • Page 109: Setting Sensor Alarms

    User Manual of Network Video Recorder 8.2 Setting Sensor Alarms Purpose: Set the handling action of an external sensor alarm. Steps: 1. Enter Alarm Settings of System Configuration and select an alarm input. Menu> Configuration> Alarm Select Alarm Input tab to enter Alarm Input Settings interface. Figure 8.
  • Page 110 User Manual of Network Video Recorder Figure 8. 6 Set Arming Schedule of Alarm Input Choose one day of a week and Max. eight time periods can be set within each day, and click Apply to save the settings. Time periods shall not be repeated or overlapped. Repeat the above steps to set up arming schedule of other days of a week.
  • Page 111 User Manual of Network Video Recorder inputs to copy the settings to them. Figure 8. 8 Copy Settings of Alarm Input...

  • Page 112: Detecting Video Loss Alarm

    User Manual of Network Video Recorder 8.3 Detecting Video Loss Alarm Purpose: Detect video loss of a channel and take alarm response action(s). Steps: 1. Enter Video Loss interface of Camera Management and select a channel you want to detect. Menu>...

  • Page 113: Detecting Video Tampering Alarm

    User Manual of Network Video Recorder 8.4 Detecting Video Tampering Alarm Purpose: Trigger alarm when the lens is covered and take alarm response action(s). Steps: 1. Enter Video Tampering interface of Camera Management and select a channel you want to detect video tampering.
  • Page 114 User Manual of Network Video Recorder Figure 8. 12 Set Arming Schedule of Video Tampering 4. Select Linkage Action tab to set up alarm response actions of video tampering alarm (please refer to Chapter Setting Alarm Response Actions). 5. Click the OK button to complete the video tampering settings of the channel.

  • Page 115: Detecting Vca Alarm

    User Manual of Network Video Recorder 8.5 Detecting VCA Alarm Purpose: The NVR can receive the VCA alarm sent by IP camera, and the VCA detection must be enabled and configured on the IP camera settings interface first. Refer to the user manual of IP camera for detailed instructions to set the VCA rules.
  • Page 116 User Manual of Network Video Recorder Time periods shall not be repeated or overlapped. Repeat the above steps to set up arming schedule of other days of a week. You can also use Copy button to copy an arming schedule to other days. 5.

  • Page 117: Handling Exceptions Alarm

    User Manual of Network Video Recorder 8.6 Handling Exceptions Alarm Purpose: Exception settings refer to the handling action of various exceptions, e.g. • HDD Full: The HDD is full. • HDD Error: Writing HDD error or unformatted HDD. • Network Disconnected: Disconnected network cable. •...

  • Page 118: Setting Alarm Response Actions

    User Manual of Network Video Recorder 8.7 Setting Alarm Response Actions Purpose: Alarm response actions will be activated when an alarm or exception occurs, including Event Hint Display, Full Screen Monitoring, Audible Warning (buzzer), Notify Surveillance Center, Upload Picture to FTP, Trigger Alarm Output and Send Email.
  • Page 119 User Manual of Network Video Recorder You must select during “Trigger Channel” settings the channel(s) you want to make full screen monitoring. Audible Warning Trigger an audible beep when an alarm is detected. Notify Surveillance Center Sends an exception or alarm signal to remote alarm host when an event occurs. The alarm host refers to the PC installed with Remote Client.
  • Page 120 User Manual of Network Video Recorder Figure 8. 19 Set Arming Schedule of Alarm Output 3. Repeat the above steps to set up arming schedule of other days of a week. You can also use Copy button to copy an arming schedule to other days. Click the OK button to complete the video tampering settings of the alarm output No.

  • Page 121: Triggering Or Clearing Alarm Output Manually

    User Manual of Network Video Recorder 8.8 Triggering or Clearing Alarm Output Manually Purpose: Sensor alarm can be triggered or cleared manually. If “Manually Clear” is selected in the dropdown list of dwell time of an alarm output, the alarm can be cleared only by clicking Clear button in the following interface. Steps: Select the alarm output you want to trigger or clear and make related operations.

  • Page 122: Chapter 9 Network Settings

    User Manual of Network Video Recorder Chapter 9 Network Settings...

  • Page 123: Configuring General Settings

    User Manual of Network Video Recorder 9.1 Configuring General Settings Purpose: Network settings must be properly configured before you operate NVR over network. Steps: 1. Enter the Network Settings interface. Menu >Configuration>Network 2. Select the General tab. Without Internal POE interface Other Models Figure 9.

  • Page 124: Configuring Advanced Settings

    User Manual of Network Video Recorder 9.2 Configuring Advanced Settings 9.2.1 Configuring PPPoE Settings Purpose: Your NVR also allows access by Point-to-Point Protocol over Ethernet (PPPoE). Steps: 1. Enter the Network Settings interface. Menu >Configuration> Network 2. Select the PPPoE tab to enter the PPPoE Settings interface, as shown in Figure 9. 2. Figure 9.
  • Page 125 User Manual of Network Video Recorder Figure 9. 3 DDNS Settings Interface 3. Check the DDNS checkbox to enable this feature. 4. Select DDNS Type. Five different DDNS types are selectable: IPServer, DynDNS, PeanutHull, NO-IP and SIMPLEDDNS. • IPServer: Enter Server Address for IPServer. Figure 9.
  • Page 126 User Manual of Network Video Recorder 1) Enter Server Address for NO-IP. 2) In the NVR Domain Name text field, enter the domain obtained from the NO-IP website (www.no-ip.com). 3) Enter the User Name and Password registered in the NO-IP website. Figure 9.
  • Page 127 User Manual of Network Video Recorder 3) In the Device Management interface, click to register the device. Figure 9. 10 Register the Device The device name can only contain the lower-case English letter, numeric and ‘-’; and it must start with the lower-case English letter and cannot end with ‘-’. Access the Device via Web Browser or Client Software After having successfully registered the device on the SIMPLEDDNS server, you can access your device via web browser or Client Software with the Device Domain Name (Device Name).

  • Page 128: Configuring Ntp Server

    User Manual of Network Video Recorder 5. Click the Apply button to save the settings. After setting all the required parameters for the DDNS, you can view the connecting status of the device by checking the Status information. 9.2.3 Configuring NTP Server Purpose: Ensure the network connection of the PC (running FTP server) and the device is valid and correct.

  • Page 129: Configuring Remote Alarm Host

    User Manual of Network Video Recorder 2. Select the SNMP tab to enter the SNMP Settings interface, as shown in Figure 9. 13. Figure 9. 13 SNMP Settings Interface 3. Check the SNMP checkbox to enable this feature. 4. Configure the following SNMP settings: •...

  • Page 130: Configuring Multicast

    User Manual of Network Video Recorder 9.2.6 Configuring Multicast Purpose: The multicast can be configured to realize live view for more than 128 connections through network for the device. A multicast address spans the Class-D IP range of 224.0.0.0 to239.255.255.255. It is recommended to use the IP address ranging from 239.252.0.0 to 239.255.255.255.

  • Page 131: Configuring Email

    User Manual of Network Video Recorder You can change the server and HTTP ports in the Network Settings menu. The default server port is 8000 and the default HTTP port is 80. Steps: 1. Enter the Network Settings interface. Menu >Configuration> Network 2.
  • Page 132 User Manual of Network Video Recorder 3. Click Apply to save the settings. 4. Select the Email tab to enter the Email Settings interface. Figure 9. 19 Email Settings Interface 5. Configure the following Email settings: Enable Server Authentication (optional): Check the checkbox to enable the server authentication feature. User Name: The user account of sender’s Email for SMTP server authentication.

  • Page 133: Configuring Nat

    User Manual of Network Video Recorder 9.2.10 Configuring NAT Purpose: Two ways are provided for port mapping to realize the remote access via the cross-segment network, UPnP™ and manual mapping.  UPnP Universal Plug and Play (UPnP™) can permit the device seamlessly discover the presence of other network devices on the network and establish functional network services for data sharing, communications, etc.
  • Page 134 User Manual of Network Video Recorder OPTION 2: Manual If you select Manual as the mapping type, you can edit the external port on your demand by clicking activate the External Port Settings dialog box. Steps: Select Manual in the drop-down list of Mapping Type. Click to activate the External Port Settings dialog box.

  • Page 135: Checking Network Traffic

    User Manual of Network Video Recorder 3. Leave the Enable UPnP checkbox unchecked. 4. Click to activate the External Port Settings dialog box. Configure the external port No. for server port, http port, RTSP port and https port respectively. The value of the RTSP port No. should be 554 or between 1024 and 65535, while the value of the other ports should be between 1 and 65535 and the value must be different from each other.
  • Page 136 User Manual of Network Video Recorder Figure 9. 27 Network Traffic Interface 2. You can view the sending rate and receiving rate information on the interface. The traffic data is refreshed every 1 second.

  • Page 137: Configuring Network Detection

    User Manual of Network Video Recorder 9.4 Configuring Network Detection Purpose: You can obtain network connecting status of NVR through the network detection function, including network delay, packet loss, etc. 9.4.1 Testing Network Delay and Packet Loss Steps: 1. Enter the Network Traffic interface. Menu >Maintenance>Net Detect 2.

  • Page 138: Checking The Network Status

    User Manual of Network Video Recorder Click Refresh button if the connected local backup device cannot be displayed. When it fails to detect the backup device, please check whether it is compatible with the NVR. You can format the backup device if the format is incorrect.

  • Page 139: Checking Network Statistics

    User Manual of Network Video Recorder Figure 9. 32 Network Status Checking If the network is normal the following message box pops out. Figure 9. 33 Network status checking result If the message box pops out with other information instead of this one, you can click Network button to show the quick setting interface of the network parameters.
  • Page 140 User Manual of Network Video Recorder Figure 9. 34 Network Stat. Interface 3. Check the bandwidth of IP Camera, bandwidth of Remote Live View, bandwidth of Remote Playback, bandwidth of Net Receive Idle and bandwidth of Net Send Idle. 4. You can click Refresh to get the newest status.

  • Page 141: Chapter 10 Hdd Management

    User Manual of Network Video Recorder Chapter 10 HDD Management...

  • Page 142: Initializing Hdds

    User Manual of Network Video Recorder 10.1 Initializing HDDs Purpose: A newly installed hard disk drive (HDD) must be initialized before it can be used with your NVR. A message box pops up when the NVR starts up if there exits any uninitialized HDD. Figure 10.
  • Page 143 User Manual of Network Video Recorder Figure 10. 5 HDD Status Changes to Normal Initializing the HDD will erase all data on it.

  • Page 144: Managing Network Hdd

    User Manual of Network Video Recorder 10.2 Managing Network HDD Purpose: You can add the allocated NAS or disk of IP SAN to NVR, and use it as network HDD. Steps: Enter the HDD Information interface. Menu > HDD>General Figure 10. 6 HDD Information Interface Click the Add button to enter the Add NetHDD interface, as shown in Figure 10.
  • Page 145 User Manual of Network Video Recorder Figure 10. 8 Add NAS Disk • Add IP SAN: 1) Enter the NetHDD IP address in the text field. 2) Click the Search button to search the available IP SAN disks. 3) Select the IP SAN disk from the list shown below. 4) Click the OK button to add the selected IP SAN disk.
  • Page 146 User Manual of Network Video Recorder Figure 10. 10 Initialize Added NetHDD...

  • Page 147: Managing Hdd Group

    User Manual of Network Video Recorder 10.3 Managing HDD Group 10.3.1 Setting HDD Groups Purpose: Multiple HDDs can be managed in groups. Video from specified channels can be recorded onto a particular HDD group through HDD settings. Steps: 1. Enter the Storage Mode interface. Menu >...

  • Page 148: Setting Hdd Property

    User Manual of Network Video Recorder Figure 10. 13 Local HDD Settings Interface 7. Select the Group number for the current HDD. The default group No. for each HDD is 1. 8. Click the OK button to confirm the settings. Figure 10.
  • Page 149 User Manual of Network Video Recorder Figure 10. 15 Set HDD Property 3. Set the HDD property to R/W, Read-only or Redundancy. 4. Click the OK button to save the settings and exit the interface. 5. In the HDD Information menu, the HDD property will be displayed in the list. At least 2 hard disks must be installed on your NVR when you want to set a HDD to Redundancy, and there is one HDD with R/W property.

  • Page 150: Configuring Quota Mode

    User Manual of Network Video Recorder 10.4 Configuring Quota Mode Purpose: Each camera can be configured with allocated quota for the storage of recorded files. Steps: 1. Enter the Storage Mode interface. Menu > HDD > Advanced 2. Set the Mode to Quota, as shown in Figure 10. 16. The NVR must be rebooted to enable the changes to take effect.
  • Page 151 User Manual of Network Video Recorder Figure 10. 18 Copy Settings to Other Camera(s) 6. Select the camera (s) to be configured with the same quota settings. You can also click the checkbox of IP Camera to select all cameras. 7.

  • Page 152: Checking Hdd Status

    User Manual of Network Video Recorder 10.5 Checking HDD Status Purpose: You may check the status of the installed HDDs on NVR so as to take immediate check and maintenance in case of HDD failure. Checking HDD Status in HDD Information Interface Steps: 1.

  • Page 153: Hdd Detection

    User Manual of Network Video Recorder 10.6 HDD Detection Purpose: The device provides the HDD detection function such as the adopting of the S.M.A.R.T. and the Bad Sector Detection technique. The S.M.A.R.T. (Self-Monitoring, Analysis and Reporting Technology) is a monitoring system for HDD to detect and report on various indicators of reliability in the hopes of anticipating failures.
  • Page 154 User Manual of Network Video Recorder Figure 10. 22 Bad Sector Detection And you can click Error info button to see the detailed damage information. And you can also pause/resume or cancel the detection.

  • Page 155: Configuring Hdd Error Alarms

    User Manual of Network Video Recorder 10.7 Configuring HDD Error Alarms Purpose: You can configure the HDD error alarms when the HDD status is Uninitialized or Abnormal. Steps: 1. Enter the Exception interface. Menu > Configuration > Exceptions 2. Select the Exception Type to HDD Error from the dropdown list. 3.

  • Page 156: Chapter 11 Camera Settings

    User Manual of Network Video Recorder Chapter 11 Camera Settings...

  • Page 157: Configuring Osd Settings

    User Manual of Network Video Recorder 11.1 Configuring OSD Settings Purpose: You can configure the OSD (On-screen Display) settings for the camera, including date /time, camera name, etc. Steps: 1. Enter the OSD Configuration interface. Menu > Camera > OSD 2.

  • Page 158: Configuring Privacy Mask

    User Manual of Network Video Recorder 11.2 Configuring Privacy Mask Purpose: You are allowed to configure the four-sided privacy mask zones that cannot be viewed by the operator. The privacy mask can prevent certain surveillance areas to be viewed or recorded. Steps: 1.

  • Page 159: Configuring Video Parameters

    User Manual of Network Video Recorder 11.3 Configuring Video Parameters Steps: 1. Enter the Image Settings interface. Menu > Camera >Image Figure 11. 4 Image Settings Interface 2. Select the camera to set image parameters. 3. You can click on the arrow to change the value of each parameter. 4.

  • Page 160: Chapter 12 Nvr Management And Maintenance

    User Manual of Network Video Recorder Chapter 12 NVR Management Maintenance...

  • Page 161: Viewing System Information

    User Manual of Network Video Recorder 12.1 Viewing System Information 12.1.1 Viewing Device Information Steps: 1. Enter the System Information interface. Menu >Maintenance>System Info 2. You can click the Device Info, Camera, Record, Alarm, Network and HDD tabs to view the system information of the device.

  • Page 162: Searching & Export Log Files

    User Manual of Network Video Recorder 12.2 Searching & Export Log Files Purpose: The operation, alarm, exception and information of the NVR can be stored in log files, which can be viewed and exported at any time. Steps: 1. Enter the Log Search interface. Menu >...
  • Page 163 User Manual of Network Video Recorder Figure 12. 3 Log Search Results Up to 2000 log files can be displayed each time. 5. You can click the button of each log or double click it to view its detailed information, as shown in Figure 12.
  • Page 164 User Manual of Network Video Recorder Figure 12. 5 Export Log Files 7. Select the backup device from the dropdown list of Device Name. 8. Click the Export to export the log files to the selected backup device. You can click the New Folder button to create new folder in the backup device, or click the Format button to format the backup device before log export.
  • Page 165 User Manual of Network Video Recorder 3. You can check the checkbox of the HDD. 4. Click the Export button to export all the log files stored in the HDD.

  • Page 166: Importing/Exporting Ip Camera Info

    User Manual of Network Video Recorder 12.3 Importing/Exporting IP Camera Info Purpose: The information of added IP camera can be generated into an excel file and exported to the local device for backup, including the IP address, manage port, password of admin, etc.. And the exported file can be edited on your PC, like adding or deleting the content, and copy the setting to other devices by importing the excel file to it.

  • Page 167: Importing/Exporting Configuration Files

    User Manual of Network Video Recorder 12.4 Importing/Exporting Configuration Files Purpose: The configuration files of the NVR can be exported to local device for backup; and the configuration files of one NVR can be imported to multiple NVR devices if they are to be configured with the same parameters. Steps: 1.

  • Page 168: Upgrading System

    User Manual of Network Video Recorder 12.5 Upgrading System Purpose: The firmware on your NVR can be upgraded by local backup device or remote FTP server. 12.5.1 Upgrading by Local Backup Device Steps: 1. Connect your NVR with a local backup device where the update firmware file is located. 2.
  • Page 169 User Manual of Network Video Recorder Refer to the user manual of the FTP server to set the FTP server on your PC and put the firmware file into the directory as required. Steps: 1. Enter the Upgrade interface. Menu >Maintenance>Upgrade 2.

  • Page 170: Restoring Default Settings

    User Manual of Network Video Recorder 12.6 Restoring Default Settings Steps: 1. Enter the Default interface. Menu > Maintenance > Default Figure 12. 10 Restore Factory Default 2. Click the OK button to restore the default settings. Except the network parameters (including IP address, subnet mask, gateway, MTU, NIC working mode, default route and server port), all other parameters of the device will be restored to factory default settings.

  • Page 171: Chapter 13 Others

    User Manual of Network Video Recorder Chapter 13 Others...

  • Page 172: Configuring General Settings

    User Manual of Network Video Recorder 13.1 Configuring General Settings Purpose: You can configure the BNC output standard, VGA output resolution, mouse pointer speed through the Menu > Configuration > General interface. Steps: 1. Enter the General Settings interface. Menu >Configuration> General 2.

  • Page 173: Configuring Dst Settings

    User Manual of Network Video Recorder 13.2 Configuring DST Settings Steps: 1. Enter the General Settings interface. Menu >Configuration>General 2. Choose DST Settings tab. Figure 13. 2 DST Settings Interface You can check the checkbox before the Auto DST Adjustment item. Or you can manually check the Enable DST checkbox, and then you choose the date of the DST period.

  • Page 174: Configuring More Settings For Device Parameters

    User Manual of Network Video Recorder 13.3 Configuring More Settings for Device Parameters Steps: 1. Enter the General Settings interface. Menu >Configuration>General 2. Click the More Settings tab to enter the More Settings interface, as shown in Figure 13. 3 Figure 13.

  • Page 175: Managing User Accounts

    User Manual of Network Video Recorder 13.4 Managing User Accounts Purpose: There is a default account in the NVR: Administrator. The Administrator user name is admin and the password is 12345. The Administrator has the permission to add and delete user and configure user parameters. 13.4.1 Adding a User Steps: 1.
  • Page 176 User Manual of Network Video Recorder Figure 13. 6 Added User Listed in User Management Interface 5. Select the user from the list and then click the button to enter the Permission settings interface, as shown in Figure 13. 7. Figure 13.

  • Page 177: Deleting A User

    User Manual of Network Video Recorder • Local Manual Operation: Locally starting/stopping manual recording and alarm output of the selected camera (s). • Remote Manual Operation: Remotely starting/stopping manual recording and alarm output of the selected camera (s). • Local Playback: Locally playing back recorded files of the selected camera (s). •...
  • Page 178 User Manual of Network Video Recorder Operator and Guest Admin Figure 13. 9 Edit User Interface 4. Edit the corresponding parameters. • Operator and Guest You can edit the user information, including user name, password, permission level and MAC address. Check the checkbox of Change Password if you want to change the password, and input the new one in the text field of Password and Confirm.

  • Page 179: Appendix

    User Manual of Network Video Recorder Appendix...

  • Page 180: Glossary

    User Manual of Network Video Recorder Glossary • Dual Stream: Dual stream is a technology used to record high resolution video locally while transmitting a lower resolution stream over the network. The two streams are generated by the DVR, with the main stream having a maximum resolution of 4CIF and the sub-stream having a maximum resolution of CIF.

  • Page 181: Troubleshooting

    User Manual of Network Video Recorder Troubleshooting  No image displayed on the monitor after starting up normally. Possible Reasons No VGA or HDMI connections. Connection cable is damaged. Input mode of the monitor is incorrect. Steps 1. Verify the device is connected with the monitor via HDMI or VGA cable.
  • Page 182 User Manual of Network Video Recorder Possible Reasons Network failure, and the NVR and IP camera lost connections. The configured parameters are incorrect when adding the IP camera. Insufficient bandwidth. Steps 1. Verify the network is connected. 1) Connect the NVR and PC with the RS-232 cable. 2) Open the Super Terminal software, and execute the ping command.
  • Page 183 User Manual of Network Video Recorder Check the brand, model of the switch connecting IP camera and NVR, and contact with the manufacturer of the switch to check if it has the function of flow control. If so, please turn it down. 5.
  • Page 184 User Manual of Network Video Recorder c) The performances of hardware are not good enough, including CPU, memory, etc.. Steps: 1. Verify the network between NVR and IP camera is connected. 1) When image is stuck, connect the RS-232 ports on PC and the rear panel of NVR with the RS-232 cable.
  • Page 185 User Manual of Network Video Recorder c) The encoding standard is not supported with NVR. Steps: 1. Verify the cable between the pickup and IP camera is connected well; impedance matches and compatible. Log in the IP camera directly, and turn the audio on, check if the sound is normal. If not, please contact the manufacturer of the IP camera.
  • Page 186 User Manual of Network Video Recorder Steps: 1. Verify the system time setting is correct. Select “Menu > Configuration > General > General”, and verify the “Device Time” is correct. 2. Verify the search condition is correct. Select “Playback”, and verify the channel and time are correct. 3.

  • Page 187: List Of Compatible Ip Cameras

    User Manual of Network Video Recorder List of Compatible IP Cameras  For the list, our company holds right to interpret.  ONVIF compatibility refers to the camera can be supported both when it uses the ONVIF protocol and its private protocols.
  • Page 188 User Manual of Network Video Recorder IP Camera Max. Manufacturer or Model Version Sub-stream Audio Resolution Protocol √ VB-M400 Ver.+1.0.0 1280×960 × Canon VB-M6000D Ver.+1.0.0 1280×960 × × √ VB-M7000F Ver.+1.0.0 1280×960 × √ HUNT HLC_79AD V1.0.40 1600×1200 × √ √...
  • Page 189 User Manual of Network Video Recorder IP Camera Max. Manufacturer or Model Version Sub-stream Audio Resolution Protocol √ √ DS-2CD8264FWD-E(I) V5.1.0 build 131202 1280×720 √ √ DS-2CD8264FWD-EZ V5.1.0 build 131202 1280×720 DS-2CD3012-I DS-2CD3112-I DS-2CD3212-I3/I5 √ V5.1.2 build140116 1280×960 × DS-2CD3312-I DS-2CD2212-I3/I5 DS-2CD2312-I √...
  • Page 190 User Manual of Network Video Recorder IP Camera Max. Manufacturer or Model Version Sub-stream Audio Resolution Protocol DS-2CD2710F-IS DS-2CD4012F DS-2CD4212F-IS(2.8-12mm) √ √ V5.1.3 build 140117 1280×960 DS-2CD4112F-I(2.8-12mm) DS-2CD4312F-IS √ DS-2CD4212F-I(2.8-12mm) V5.1.3 build 140117 1280×960 × DS-2CD4024F DS-2CD4124F-I(2.8-12mm) √ √ V5.1.3 build 140117 1920×1080 DS-2CD4224F-IS DS-2CD4324F-IS...
  • Page 191 User Manual of Network Video Recorder IP Camera Max. Manufacturer or Model Version Sub-stream Audio Resolution Protocol DS-2CD832F DS-2CD892PF/NF DS-2CD893PF-E DS-2CD893PFWD-E √ √ V5.1.0 build 131202 704×576 DS-2CD793PF-EI DS-2CD793PFWD-EI DS-2CD893NF-E DS-2CD893NFWD-E DS-2CD793PF/NF-E √ √ V5.1.0 build 131202 704×576 DS-2CD793NF-EI DS-2CD793PFWD-E DS-2CD793NFWD-E DS-2CD793NFWD-EI √...
  • Page 192 User Manual of Network Video Recorder IP Camera Max. Manufacturer or Model Version Sub-stream Audio Resolution Protocol DS-2DF5274-A/D/A3/D3/AF/A3F DS-2DM5274-A/A3 DS-2DF7284-A/D/AF DS-2DF7286-A/D/AF √ √ V5.1.4 build 131219 1920×1080 DS-2DF5284-A/D/A3/D3/AF/A3F DS-2DF5286-A/D/A3/D3/AF/A3F DS-2DE5172-A/A3 DS-2DE5174-A/AE/AE3/A3/D/D3 DS-2DE5176-A/AE √ √ V5.1.0 build 131203 1280×960 DS-2DE7172-A DS-2DE7174-A/AE/D DS-2DE7176-A/AE DS-2DE5182-A/A3 DS-2DE5184-A/AE/AE3/A3/D/D3...
  • Page 193 User Manual of Network Video Recorder IP Camera Max. Manufacturer or Model Version Sub-stream Audio Resolution Protocol DS-2DF1-514 DS-2DF1-714 DS-2DF1-402 √ √ V3.2.0 build131223 704×576 DS-2DF1-402N DS-2ZCN2006 √ √ V5.0.2 build130926 1280×960 DS-2ZCN3006 DS-2ZMN2006 √ √ V5.0.2 build130926 1280×960 DS-2ZMN3006 DS-2ZCN2007 √...
  • Page 194 User Manual of Network Video Recorder IP Camera Max. Manufacturer or Model Version Sub-stream Audio Resolution Protocol DS-6604HFI DS-6601HFHI √ √ V1.0.4 build 130115 1920×1080 DS-6601HFHI/L Application:1.66 √ WV-SW152(ONVIF compatibility) 800×600 × Image data:1.05 Application:1.66 √ √ WV-SC386(ONVIF compatibility) 1280×960 Image data:1.05 Application:1.66 √...
  • Page 195 User Manual of Network Video Recorder IP Camera Max. Manufacturer or Model Version Sub-stream Audio Resolution Protocol √ × VCC-HD4600P 2.03-02(110315-00) 1920×1080 SNC-CH220 × × 1.50.00 1920×1080 SNC-RH124(ONVIF √ √ 1.73.00 1280×720 compatibility) SONY SNC-EP580(ONVIF √ √ 1.53.00 1920×1080 compatibility) SNC-DH220T(Only ONVIF is ×...

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