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Product Safety Group
1201 South Second Street
Milwaukee, WI USA 53204
productsafety@ra.rockwell.com
PRODUCT SAFETY ADVISORY
Notice of Potential Unsafe Condition
Rockwell Automation issues a Product Safety Advisory when it identifies a product(s) anomaly that may potentially cause harm to
personnel, capital equipment loss or environmental damage. Immediate action is required as identified below.
Stratix 5410 Ethernet Switch Internal Electrical Short
Reference: 2016-02-001
Date:
February 2016
This Product Safety Advisory informs you of a potential anomaly that exists with the Stratix 5410 Ethernet Switch. On
a small quantity of product, wiring internal to the switch may short to the metal case of the switch. If a short like this
occurs, the metal case of the switch may rise to the same voltage as the power input terminals on the front of the
switch. This may cause the product to stop operating and / or result in an electrical and / or fire safety hazard.
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Related Manuals for Rockwell Automation Stratix 5410
Summary of Contents for Rockwell Automation Stratix 5410
- Page 1 February 2016 This Product Safety Advisory informs you of a potential anomaly that exists with the Stratix 5410 Ethernet Switch. On a small quantity of product, wiring internal to the switch may short to the metal case of the switch. If a short like this occurs, the metal case of the switch may rise to the same voltage as the power input terminals on the front of the switch.
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Page 2: Product Identification
Page 2 of 9 – Product Identification – The potentially affected products are Stratix 5410 Ethernet Switches, catalog numbers 1783-IMS28NAC, 1783-IMS28NDC, 1783-IMS28RAC, and 1783-IMS28RDC. Potentially affected product will show a manufacturing date ranging from July 1, 2015 through January 18, 2016, and may be identified by the product serial number, CIP number, or MAC ID. - Page 3 3. When prompted, enter the switch name and password. Additional information on the use of Device Manager for the Stratix 5410 switch may be found in the Stratix Managed Switches User Manual, Rockwell Automation publication 1783-UM0007. This manual may be downloaded from the Rockwell Automation Literature Library, direct link http://literature.rockwellautomation.com/idc/groups/literature/documents/um/1783-um007_-en-p.pdf.
- Page 4 – Description – A potential anomaly exists with the Stratix 5410 Ethernet Switch. On a small quantity of product, wiring internal to the switch may short to the metal case of the switch. If a short like this occurs, the metal case of the switch may rise to the same voltage the power input terminals on the front of the switch.
- Page 5 Distributor, Rockwell Automation asks that you forward a copy of this notice, with any identifying documentation, immediately to the person or company that now has the product. We also ask that you contact Rockwell Automation Technical Support and provide the location of the affected units.
- Page 6 Go to the Support web page at http://www.rockwellautomation.com/support and click the Visit the Technical Support Center link. Sign in with your Tech Connect Account or free Rockwell Automation Member Account and you can subscribe to important product updates, including Product Safety Advisories and Product Notices.
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Page 7: Appendix A Regional Technical Support Information
PRODUCT SAFETY ADVISORY Page 7 of 9 Appendix A Regional Technical Support Information The following list can help you to contact the correct technical support center for your location. If your country is not listed, you can find a customer support number for your location on http://www.rockwellautomation.com/support/ by clicking Get Support Now, selecting your country, and clicking the Phone/OnSite Support tab. -
Page 8: Appendix B List Of Potentially Affected Product
Important – Some of the products listed below may have been removed from Rockwell Automation distribution inventory prior to customer shipment. These products may be factory updated to correct for the anomaly and returned to inventory for sale and shipment. - Page 9 PRODUCT SAFETY ADVISORY Page 9 of 9 Catalog Number Serial Number CIP Number MAC ID Catalog Number Serial Number CIP Number MAC ID 1783-IMS28NAC SV3CF3WT 601574CA F4543357A400 1783-IMS28RAC SV3CC0AZ 6015AF53 F45433B18700 1783-IMS28NAC SV3CF3WV 601574CC F4543357A500 1783-IMS28RAC SV3CC0BK 6015AF5E F45433B18C80 1783-IMS28NAC SV3CF4AU 60157533 F4543357D880...