Visit Product Support; Troubleshooting; The Keyboard Does Not Work - Logitech CANVAS Setup Manual

Visit Product Support

There's more information and support
online for your product. Take a moment
to visit Product Support to learn more
about your new Bluetooth keyboard.
Browse online articles for setup help,
usage tips, and information about
additional features. If your Bluetooth
keyboard has optional software,
learn about its benefits and how it can help
you customize your product.
Connect with other users in our Community
Forums to get advice, ask questions,
and share solutions.
At Product Support, you'll find a wide
selection of content including:
• Tutorials

• Troubleshooting

• Support community
• Online documentation
• Warranty information
• Spare parts (when available)
Go to:
www.logitech.com/support/
canvas-ipad-air-2
Logitech CANVAS - Keyboard Case - For iPad Air 2
Troubleshooting

The keyboard does not work

• Press any key to wake the keyboard
from sleep mode.
• Turn the keyboard off and then back on.
• Replace the keyboard batteries.
For more information, see "Replacing
the keyboard batteries."
• Re-establish the Bluetooth connection
between the keyboard and your iPad.
• On your iPad, check that Bluetooth is
turned on. (Settings > Bluetooth > On).
• Choose "Canvas iPad Air 2" from the
Devices menu on your iPad. The status
light turns solid blue when Bluetooth
connection is established.
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