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  • Page 1: User Manual

    User Manual www.eyesoniccctv.com...
  • Page 2 Thank you for purchasing our product. If there are any questions, or requests, please do not hesitate to contact the dealer. This manual applies to: Type Model 20xx Series DS-2CD2012-I, DS-2CD2032-I 21xx Series DS-2CD2112-I, DS-2CD2132-I 22xx Series DS-2CD2212-I5, DS-2CD2232-I5, DS-2CD2212-I3, DS-2CD2232-I3 23xx Series...
  • Page 3: Regulatory Information

    Regulatory Information FCC Information FCC compliance: This equipment has been tested and found to comply with the limits for a digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
  • Page 4: Safety Instruction

    Safety Instruction These instructions are intended to ensure that the user can use the product correctly to avoid danger or property loss. The precaution measure is divided into ‘Warnings’ and ‘Cautions’: Warnings: Serious injury or death may be caused if any of these warnings are neglected.
  • Page 5 Cautions:  Make sure the power supply voltage is correct before using the product.  Do not drop the product or subject it to physical shock. Do not install the product on vibratory surface or places.  Do not expose it to high electromagnetic radiating environment. ...
  • Page 6: Table Of Contents

    Table of Contents Chapter 1 System Requirement ....................7 Chapter 2 Network Connection ....................8 Setting the Network Camera over the LAN ................8 2.1.1 Wiring over the LAN ......................8 2.1.2 Detecting and Changing the IP Address ................9 Setting the Network Camera over the WAN ................
  • Page 7 5.5.2 Configuring OSD Settings ....................40 5.5.3 Configuring Text Overlay Settings ..................42 5.5.4 Configuring Privacy Mask ....................42 Configuring and Handling Alarms ..................43 5.6.1 Configuring Motion Detection ................... 43 5.6.2 Configuring Tamper-proof Alarm ..................47 5.6.3 Configuring External Alarm Input ..................48 5.6.4 Configuring Alarm Output ....................
  • Page 8: Chapter 1 System Requirement

    Chapter 1 System Requirement Operating System: Microsoft Windows XP SP1 and above version / Vista / Win7 / Server 2003 / Server 2008 32bits CPU: Intel Pentium IV 3.0 GHz or higher RAM: 1G or higher Display: 1024×768 resolution or higher Web Browser: Internet Explorer 6.0 and above version, Apple Safari 5.02 and above version, Mozilla Firefox 3.5 and above version and Google Chrome8 and above versions.
  • Page 9: Chapter 2 Network Connection

    Chapter 2 Network Connection Before you start:  If you want to set the network camera via a LAN (Local Area Network), please refer to Section 2.1 Setting the Network Camera over the LAN.  If you want to set the network camera via a WAN (Wide Area Network), please refer to Section 2.2 Setting the Network Camera over the WAN.
  • Page 10: Detecting And Changing The Ip Address

    Figure 2-2 Connecting via a Switch or a Router 2.1.2 Detecting and Changing the IP Address You need the IP address to visit the network camera. Steps: 1. To get the IP address, you can install the iVMS-4200 client software to list the online devices.
  • Page 11: Setting The Network Camera Over The Wan

    Figure 2-3 iVMS-4200 Interface 2.2 Setting the Network Camera over the WAN Purpose: This section explains how to connect the network camera to the WAN with a static IP or a dynamic IP. 2.2.1 Static IP Connection Before you start: Please apply a static IP from an ISP (Internet Service Provider).
  • Page 12: Dynamic Ip Connection

    assistance with port mapping. Refer to Appendix 2 for detailed information about port mapping. 5. Visit the network camera through a web browser or the client software over the internet. Figure 2-4 Accessing the Camera through Router with Static IP ...
  • Page 13 7. Visit the camera via the applied domain name.  Connecting the network camera via a modem Purpose: This camera supports the PPPoE auto dial-up function. The camera gets a public IP address by ADSL dial-up after the camera is connected to a modem. You need to configure the PPPoE parameters of the network camera.
  • Page 14 Figure 2-8 Private Domain Name Resolution Steps: 1. Install and run the IP Server software in a computer with a static IP. 2. Access the network camera through the LAN with a web browser or the client software. 3. Enable DDNS and select IP Server as the protocol type. Refer to Section 5.3.4 Configuring DDNS Settings for detailed configuration.
  • Page 15: Chapter 3 Access To The Network Camera

    Chapter 3 Access to the Network Camera 3.1 Accessing by Web Browsers Steps: 1. Open the web browser. 2. In the address field, input the IP address of the network camera, e.g., 192.0.0.64 and hit the enter key to enter the login interface. 3.
  • Page 16 Figure 3-3 Install Plug-in (1) Figure 3-4 Install Plug-in (2) Figure 3-5 Install Plug-in (3) You may have to close the web browser to install the plug-in. Please reopen the web browser and log in again after installing the plug-in. www.eyesoniccctv.com...
  • Page 17: Accessing By Client Software

    3.2 Accessing by Client Software 3.2.1 Accessing by iVMS-4200 Software The product CD contains the iVMS-4200 client software (Client or PCNVR). You can view the live video and manage the camera with the client software. Follow the installation prompts to install the software. The control panel and live view interface of iVMS-4200 are shown below.
  • Page 18: Accessing By Ivms-4500 Software

    Figure 3-7 iVMS-4200 Configuration Panel For detailed information about iVMS-4200 client software, please refer to the user manual of the iVMS-4200 software. 3.2.2 Accessing by iVMS-4500 Software To view the camera with a mobile phone, install the iVMS-4500 client software in your mobile phone.
  • Page 19: Chapter 4 Live View

    Chapter 4 Live View 4.1 Live View Page Purpose: The live video page allows you to view live video, capture images, realize PTZ control, set/call presets and configure video parameters. Log in the network camera to enter the live view page, or you can click on the menu bar of the main page to enter the live view page.
  • Page 20: Starting Live View

    Set and call the preset for the camera (if supports PTZ function or an external pan/tilt unit has been installed). Live View Parameters: Configure the image size and stream type of the live video. 4.2 Starting Live View In the live view window as shown in Figure 4-2, click on the toolbar to start the live view of the camera.
  • Page 21: Recording And Capturing Pictures Manually

    4.3 Recording and Capturing Pictures Manually In the live view interface, click on the toolbar to capture the live pictures or click to record the live video. The saving paths of the captured pictures and clips can be set on the Configuration > Local Configuration page. To configure remote scheduled recording, please refer to Section 6.2.
  • Page 22: Setting / Calling A Preset

     There are 8 direction arrows ( , ) in the live view window when you click and drag the mouse in the relative positions.  For the cameras which support lens movements only, the direction buttons are invalid. Table 4-2 Descriptions of PTZ Control Panel Button Description Zoom in/out...
  • Page 23: Configuring Live View Parameters

    4. You can click to delete the preset. You can configure up to 128 presets.  Calling a Preset: This feature enables the camera to point to a specified preset scene manually or when an event takes place. For the defined preset, you can call it at any time to the desired preset scene. In the PTZ control panel, select a defined preset from the list and click to call the preset.
  • Page 24: Chapter 5 Network Camera Configuration

    Chapter 5 Network Camera Configuration 5.1 Configuring Local Parameters The local configuration refers to the parameters of the live view, record files and captured pictures. The record files and captured pictures are the ones you record and captured using the web browser and thus the saving paths of them are on the PC running the browser. Steps: 1.
  • Page 25: Configuring Time Settings

    MULTICAST: It’s recommended to select MCAST type when using the Multicast function. For detailed information about Multicast, refer to Section 5.3.1 TCP/IP Settings.  Live View Performance: Set the live view performance to Least Delay, Balanced or Best Fluency.  Record File Settings: Set the saving path of the recorded video files. Valid for the record files you recorded with the web browser.
  • Page 26 Figure 5-2 Time Settings  Select the Time Zone. Select the Time Zone which is the closest to the location of the camera from the drop-down menu.  Synchronizing Time by NTP Server. (1) Check the checkbox to enable the NTP function. (2) Configure the following settings: Server Address: IP address of NTP server.
  • Page 27: Configuring Network Settings

    Figure 5-4 Time Sync Manually  Click tab to enable the DST function and Set the date of the DST period. Figure 5-5 DST Settings 2. Click to save the settings. 5.3 Configuring Network Settings 5.3.1 Configuring TCP/IP Settings Purpose: TCP/IP settings must be properly configured before you operate the camera over network.
  • Page 28: Configuring Port Settings

    Figure 5-6 TCP/IP Settings 2. Configure the basic network settings, including the NIC Type, IPv4 or IPv6 Address, IPv4 or IPv6 Subnet Mask, IPv4 or IPv6 Default Gateway, MTU settings and Multicast Address.  The valid value range of MTU is 500 ~ 1500. ...
  • Page 29: Configuring Pppoe Settings

    Configuration > Basic Configuration > Network > Port Or Configuration > Advanced Configuration > Network > Port Figure 5-7 Port Settings 2. Set the HTTP port, RTSP port and HTTPS port of the camera. HTTP Port: The default port number is 80, and can be changed to any port range 1024 to 65535.
  • Page 30: Configuring Ddns Settings

    The User Name and Password should be assigned by your ISP. 4. Click to save and exit the interface. A reboot is required for the settings to take effect. 5.3.4 Configuring DDNS Settings Purpose: If your camera is set to use PPPoE as its default network connection, you can use the Dynamic DNS (DDNS) for network access.
  • Page 31 Figure 5-10 DynDNS Settings  IP Server: Steps: (1) Enter the Server Address of the IP Server. (2) Click to save the settings. For the IP Server, you have to apply a static IP, subnet mask, gateway and preferred DNS from the ISP. The Server Address should be entered with the static IP address of the computer that runs the IP Server software.
  • Page 32: Configuring Snmp Settings

    Figure 5-12 HiDDNS Settings (2) Enter the Server Address www.hiddns.com. (3) Enter the Domain name of the camera. The domain is the same with the device alias in the HiDDNS server. (4) Click to save the new settings. A reboot is required for the settings to take effect. 5.3.5 Configuring SNMP Settings Purpose: You can set the SNMP function to get camera status, parameters and alarm related...
  • Page 33 Figure 5-13 SNMP Settings 2. Check the corresponding version checkbox ) to enable the feature. 3. Configure the SNMP settings. The settings of the SNMP software should be the same as the settings you configure here. 4. Click to save and finish the settings. A reboot is required for the settings to take effect.
  • Page 34: Configuring 802.1X Settings

    5.3.6 Configuring 802.1X Settings Purpose: The IEEE 802.1X standard is supported by the network cameras, and when the feature is enabled, the camera data is secured and user authentication is needed when connecting the camera to the network protected by the IEEE 802.1X. Before you start: The authentication server must be configured.
  • Page 35: Configuring Ftp Settings

    1. Enter the QoS Settings interface: Configuration >Advanced Configuration > Network > QoS Figure 5-15 QoS Settings 2. Configure the QoS settings, including video / audio DSCP, event / alarm DSCP and Management DSCP. The valid value range of the DSCP is 0-63. The bigger the DSCP value is the higher the priority is.
  • Page 36: Configuring Upnp™ Settings

    Figure 5-16 FTP Settings 2. Configure the FTP settings; and the user name and password are required for login the FTP server. Directory: In the Directory Structure field, you can select the root directory, parent directory and child directory. When the parent directory is selected, you have the option to use the Device Name, Device Number or Device IP for the name of the directory;...
  • Page 37: Configuring Video And Audio Settings

    With the function enabled, you don’t need to configure the port mapping for each port, and the camera is connected to the Wide Area Network via the router. Steps: 1. Enter the UPnP™ settings interface. Configuration >Advanced Configuration > Network > UPnP 2.
  • Page 38 1. Enter the Video Settings interface: Configuration >Basic Configuration > Video / Audio > Video Or Configuration > Advanced Configuration > Video / Audio > Video Figure 5-19 Configure Video Settings 2. Select the Stream Type of the camera to main stream (normal), sub-stream or third stream.
  • Page 39: Configuring Audio Settings

    standard can be set to H.264. When the Stream Type of the camera is sub-stream, the Video Encoding standard can be set to H.264, MJPEG. I Frame Interval: Set the I-Frame interval to 1~400. 4. Click to save the settings. 5.4.2 Configuring Audio Settings Steps: 1.
  • Page 40 Configuration > Basic Configuration> Image> Display Settings Or Configuration > Advanced Configuration> Image> Display Settings 2. Set the image parameters of the camera. Figure 5-21 Display Settings Descriptions of parameter configuration Overexposure Prevention: Enable or disable the function in this field. Exposure Time: Value ranges from 1/25 to 1/100,000s.
  • Page 41: Configuring Osd Settings

    image horizontally and vertically. It can be used to view the image in the way you see it directly using your eyes. WDR: Wide dynamic range can be used when there is a high contrast of the bright area and the dark area of the scene.
  • Page 42 You can customize the camera name and time on the screen. Steps: Enter the OSD Settings interface: Configuration > Advanced Configuration > Image > OSD Settings Figure 5-23 OSD Settings 2. Check the corresponding checkbox to select the display of camera name, date or week if required.
  • Page 43: Configuring Text Overlay Settings

    5.5.3 Configuring Text Overlay Settings Purpose: You can customize the text overlay. Steps: 1. Enter the Text Overlay Settings interface: Configuration > Advanced Configuration > Image > Text Overlay 2. Check the checkbox in front of textbox to enable the on-screen display. 3.
  • Page 44: Configuring And Handling Alarms

    2. Check the checkbox of Enable Privacy Mask to enable this function. 3. Click Figure 5-26 Privacy Mask Settings 4. Click and drag the mouse in the live video window to draw the mask area. You are allowed to draw up to 4 areas on the same image. 5.
  • Page 45 video for the motion occurred in the surveillance scene. Tasks: 1. Set the Motion Detection Area. Steps: (1) Enter the motion detection settings interface Configuration > Advanced Configuration> Events > Motion Detection (2) Check the checkbox of Enable Motion Detection. Figure 5-27 Enable Motion Detection (3) Click .
  • Page 46 Figure 5-28 Arming Time (1) Click to edit the arming schedule. The Figure 5-29 shows the editing interface of the arming schedule. (2) Choose the day you want to set the arming schedule. (3) Click to set the time period for the arming schedule. (4) After you set the arming schedule, you can copy the schedule to other days (Optional).
  • Page 47 3. Set the Alarm Actions for Motion Detection. Purpose: You can specify the linkage method when an event occurs. The following contents are about how to configure the different types of linkage method. Figure 5-30 Linkage Method Steps: (1) Check the checkbox to select the linkage method. Audible warning, notify surveillance center, send email, upload to FTP, trigger channel and trigger alarm output are selectable (Optional).
  • Page 48: Configuring Tamper-Proof Alarm

    To trigger an alarm output when an event occurs, please refer to Section 5.6.4 to set the related parameters. 5.6.2 Configuring Tamper-proof Alarm Purpose: You can configure the camera to trigger the alarm when the lens is covered and take alarm response action.
  • Page 49: Configuring External Alarm Input

    5.6.1. 5. Check the checkbox to select the linkage method taken for the tamper-proof. Audible warning, notify surveillance center, send email and trigger alarm output are selectable. Please refer to Step 3 Set the Alarm Actions for Motion Detection in Section 5.6.1.
  • Page 50: Configuring Alarm Output

    to Step 3 Set the Alarm Actions for Motion Detection in Section 5.6.1. 5. You can also choose the PTZ linking for the alarm input if your camera is installed with a pan/tilt unit. Check the relative checkbox and select the No. to enable Preset Calling, Patrol Calling or Pattern Calling.
  • Page 51: Handling Exception

    Figure 5-34 Alarm Output Settings 5.6.5 Handling Exception The exception type can be HDD full, HDD error, network disconnected, IP address conflicted and illegal login to the cameras. Steps: 1. Enter the Exception Settings interface: Configuration > Advanced Configuration> Events > Exception 2.
  • Page 52: Email Sending Triggered By Alarm

    5.6.6 Email Sending Triggered by Alarm Purpose: The system can be configured to send an Email notification to all designated receivers if an alarm event is detected, e.g., motion detection event, video loss, tamper-proof, etc. Before you start: Please configure the DNS Server settings under Basic Configuration > Network > TCP/IP or Advanced Configuration >...
  • Page 53: Configuring Snapshot Settings

    Sender’s Address: The email address of the sender. SMTP Server: The SMTP Server IP address or host name (e.g., smtp.263xmail.com). SMTP Port: The SMTP port. The default TCP/IP port for SMTP is 25 (not secured). And the SSL SMTP port is 465. Enable SSL: Check the checkbox to enable SSL if it is required by the SMTP server.
  • Page 54 1) Configure the FTP settings and check checkbox in FTP Settings interface. Please refer to Section 5.3.8 Configuring FTP Settings for more details to configure FTP parameters. 2) Check the Enable Timing Snapshot checkbox.  Upload event-triggered snapshots to FTP Steps: 1) Configure the FTP settings and check checkbox in FTP Settings...
  • Page 55: Chapter 6 Storage Settings

    Chapter 6 Storage Settings Before you start: To configure record settings, please make sure that you have the network storage device within the network or the SD card inserted in your camera. 6.1 Configuring NAS Settings Before you start: The network disk should be available within the network and properly configured to store the recorded files, log files, etc.
  • Page 56: Configuring Recording Schedule

    type and property of the disk. Figure 6-2 Initialize Disk (2) If the status of the disk is Uninitialized, check the corresponding checkbox to select the disk and click to start initializing the disk. Figure 6-3 Initializing When the initialization completed, the status of disk will become Normal. Figure 6-4 View Disk Status ...
  • Page 57 Figure 6-5 Recording Schedule Interface 2. Check the checkbox of Enable Record Schedule to enable scheduled recording. 3. Set the record parameters of the camera. Figure 6-6 Record Parameters  Pre-record: The time you set to start recording before the scheduled time or the event.
  • Page 58 Figure 6-7 Record Schedule 5. Choose the day to set the record schedule. (1) Set all-day record or segment record:  If you want to configure the all-day recording, please check the All Day checkbox.  If you want to record in different time sections, check the Customize checkbox.
  • Page 59 If you select Alarm, the video will be recorded when the alarm is triggered via the external alarm input channels. Besides configuring the recording schedule, you have to set the Alarm Type and check the checkbox of Trigger Channel in the Linkage Method of Alarm Input Settings interface.
  • Page 60: Chapter 7 Playback

    Chapter 7 Playback Purpose: This section explains how to view the remotely recorded video files stored in the network disks or SD cards. Steps: 1. Click on the menu bar to enter playback interface. Figure 7-1 Playback Interface 2. Select the date and click Figure 7-2 Search Video 3.
  • Page 61 process. Figure 7-3 Playback Toolbar Table 7-1 Description of the buttons Button Operation Button Operation Play Capture a picture Start/Stop clipping video Pause files Audio on and adjust Stop volume/Mute Speed down Download video files Download captured Speed up pictures Playback by Enable/Disable digital frame...
  • Page 62: Chapter 8 Log Searching

    Chapter 8 Log Searching Purpose: The operation, alarm, exception and information of the camera can be stored in log files. You can also export the log files on your demand. Before you start: Please configure network storage for the camera or insert a SD card in the camera. Steps: 1.
  • Page 63: Chapter 9 Others

    Chapter 9 Others 9.1 Managing User Accounts Enter the User Management interface: Configuration >Basic Configuration> Security > User Or Configuration > Advanced Configuration> Security > User The admin user has access to create, modify or delete other accounts. Up to 15 user accounts can be created.
  • Page 64 Figure 9-2 Add a User  Modify a User Steps: 1. Left-click to select the user from the list and click 2. Modify the User Name, Level or Password. 3. In the Basic Permission field and Camera Configuration field, you can check or uncheck the permissions.
  • Page 65: Configuring Rtsp Authentication

     Delete a User Steps: 1. Select the user you want to delete, and click 2. Click when dialogue box pops up to confirm the operation. 9.2 Configuring RTSP Authentication Purpose: You can specifically secure the stream data of live view. Steps: 1.
  • Page 66: Ip Address Filter

    2. Set the Anonymous Visit permission Enable or Disable in the drop-down list to enable or disable the anonymous visit. 3. Click to save the settings. There will be a checkbox of Anonymous by the next time you logging in. Figure 9-6 Login Interface with an Anonymous Checkbox 4.
  • Page 67: Viewing Device Information

    3. Select the type of IP Address Filter in the drop-down list, Forbidden and Allowed are selectable. 4. Set the IP Address Filter list.  Add an IP Address Steps: (1) Click to add an IP. (2) Input the IP Adreess. Figure 9-8 Add an IP (3) Click to finish adding.
  • Page 68: Maintenance

    Configuration > Basic Configuration> System > Device Information Or Configuration > Advanced Configuration> System > Device Information In the Device Information interface, you can edit the Device Name. Other information of the network camera, such as Model, Serial No., Firmware Version, Encoding Version, Number of Channels, Number of HDDs, Number of Alarm Input and Number of Alarm Output are displayed.
  • Page 69: Exporting/ Importing Configuration File

    1. Enter the Maintenance interface: Configuration > Basic Configuration> System > Maintenance Or Configuration > Advanced Configuration> System > Maintenance 2. Click to restore the default settings. Figure 9-12 Restore Default Settings After restoring the default settings, the IP address is also restored to the default IP address, please be careful for this action.
  • Page 70: Rs-232 Settings

    camera during the process. The camera reboots automatically after upgrading. Figure 9-13 Remote Upgrade 9.7 RS-232 Settings Purpose: The RS-232 port can be used in two ways:  Parameters Configuration: Connect a computer to the camera through the serial port. Device parameters can be configured by using software such as HyperTerminal.
  • Page 71: Appendix

    Appendix Appendix 1 iVMS-4200 Client Software Introduction iVMS-4200 is a versatile video management software for the DVRs, NVRs, IP cameras, encoders, decoders, etc. It provides multiple functionalities, including real-time live view, video recording, remote search and playback, file backup, etc., for the connected devices to meet the needs of monitoring task. With the flexible distributed structure and easy-to-use operations, the client software is widely applied to the surveillance projects of medium or small scale.
  • Page 72 modify the network parameters. 2. Edit the modifiable network parameters, e.g. IP address and port number. 3. Enter the admin password in the Manager Password field and click save the changes. Figure A.1.2 Modify Network Parameters  Restore default password Steps: 1.
  • Page 73: Appendix 2 Port Mapping

    Appendix 2 Port Mapping The following settings are for TP-LINK router (TL-R410). The settings vary depending on different models of routers. Steps: 1. Select the WAN Connection Type, as shown below: Figure A.2.1 Select the WAN Connection Type 2. Set the LAN parameters of the router as in the following figure, including IP address and subnet mask settings.
  • Page 74 ports of another camera as 81, 8001, 555, 8201 with IP 192.168.1.24. Refer to the steps as below: The 8200 port changes with the 8000 port with a constant value of 200. E.g. if the 8000 port is changed to 8005, then the 8200 port should be changed to 8205. Steps: 1.
  • Page 75 INN OVATIVE CUSTOMIZ ED CC T V SOLUTION S www.eyesoniccctv.com...

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