CLIPPER SERVICE
Your clippers should be serviced on a regular basis for an
authorized service centre please contact:
Botany Bay Imports 02 9700 0800.
OPTIONAL BLADES AVAILABLE FOR YOUR
SHEAR MAGIC TUFFY 3000 PROFESSIONAL
■ This clipper takes Oster
®
A5 Type Blade sets which includes
Shear Magic
®
Ceramic Blades, Shear Magic
■ These Clippers also take other major competitor blades.
THE SHEAR MAGIC ONE YEAR WARRANTY
All Shear Magic clippers come with a full one year warranty from
date of purchase against any manufacturing fault.
As you would expect, the warranty does not cover the following:
■ Normal wearing parts (lever, latch, hinge, nameplate, bearings,
blade etc)
■ Repairs or disassembly attempted by anyone other than an
authorised service centre
■ Repairs made due to normal wear and tear, abuse, improper
maintenance, or dropping.
■ Any alterations made to the tool.
■ Damage due to blade coolants or other chemicals.
■ Damage resulting from shipping or transit.
For warranty work, send proof of purchase or receipt along with
equipment to the place of purchase. Before sending, please check our
trouble shooting guide or online at www.shearmagic.net.au to ensure it is
not a common or easy to solve problem.
The product that is sent in for warranty that is over 6 months old and up
to 12 months old, warranty parts will be replaced but where the products
has done a lot of work a service charge will be applied.
Our goods come with guarantees that cannot be excluded under the
Australian Consumer Law.
5
THE SHEAR MAGIC ONE YEAR WARRANTY (cont)
You are entitled to a replacement or refund for a major failure and for
compensation for any other reasonably foreseeable loss or damage.
You are also entitled to have the goods repaired or replaced if the
goods fail to be of acceptable quality and the failure does not
amount to a major failure.
Inward postage is to be paid by the customer. Return postage will
be paid on all warranty repairs. As part of all repairs, blades will also
be sharpened for a nominal charge, as this is the most common
cause of poor performance.
®
Steel Blades.
Register your product online: www.shearmagic.net.au
Warranty registration on the internet or via return of the warranty registration card is
required within 30 days (thirty days) of the purchase date for coverage of the equipment.
Register online and receive an additional 6 month motor warranty to 18 months.
Visit www.shearmagic.net.au
SERVICE INFORMATION
If maintenance service or service under warranty is required forward the product to:
Place of purchase or Botany Bay Imports Exports Pty Ltd - PO Box 260 BOTANY NSW 1455.
Phone: 02 9700 0800, Fax: 02 9700 1171. Email: info@botanybayimports.com.au
When returning the product for service or warranty please ensure the following:
■ Postage is prepaid
■ Use sturdy packaging to protect the product against damage in transit - such
damage is not covered by the warranty
■ Include your name, address and proof of purchase
■ Provide a detailed description of the fault
■ When sending a clipper do send the blades - but not attached to the clipper to
avoid damage in transit.
Product: Shear Magic
Model:
Tuffy 3000 Professional
Customer Name:
Address:
Phone:
Email:
Date of Purchase:
Reseller:
Tuffy 3000 Professional
PO BOX 260 BOTANY NSW 1455
Email: info@shearmagic.net.au
Website: www.shearmagic.net.au
6
ABN 31 128 341 980
INSTRUCTION MANUAL
Ph: (02) 9700 0800
Fax: (02) 9700 1171
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