Troubleshooting Guide - Fretlight 5 Owner's Manual

Problem
I hear buzzing on the
strings and frets—
what's going on?
LED lights are only
showing the demo
pattern or not lighting
properly.
The Fretlight Studio is
not opening or is
giving error messages.
1 1 1 1 - - - - Year Limited Warranty for Fretlight 5
Optek Music Systems, Inc. warrants all Fretlight 5 guitars against defects in workmanship
and/or materials for a term of 1-year from the receipt of product. See www.fretlight.com
for more details.

Troubleshooting Guide

Troubleshooting Guide
Troubleshooting Guide Troubleshooting Guide
Possible Cause(s)
Player is playing the guitar too hard
•
Your guitar may need a slight
•
adjustment.
Note: Wooden necks (on every guitar) Note:
Note: Note:
will absorb and shed water (humidity).
This can bow the neck upward or
backward, which can cause the buzzing
that you hear on the strings and frets.
Software
•
Fretlight 5 is not plugged in properly
•
USB issues
•
Footswitch
•
Old software
•
Corrupted software
•
Incompatible software
•
Year Limited Warranty for Fretlight 5
Year Limited Warranty for Fretlight 5 Year Limited Warranty for Fretlight 5
Try playing the guitar a little softer.
•
A simple and routine truss rod adjustment
•
or guitar "set-up" can solve most fret buzz
issues. See "Adjusting the Neck of your
Fretlight 5" on page 12.
Note: It is common for all guitars to need a Note:
Note: Note:
"tune-up" a couple times a year when the
weather changes. If you're not comfortable
doing this yourself, contact your local luthier
or guitar technician.
Unplug your Fretlight 5 and restart your
•
computer. After restart, plug the Fretlight 5
in and launch the appropriate software.
Be sure that only one
running at a time.
Make sure both ends of the Fretlight 5 cable
•
are fully inserted into the guitar and your
computer.
Ensure that your Fretlight 5 is plugged into
•
a ROOT USB port on your computer.
Unplug all other USB devices.
If you have the Fretlight footswitch plugged
•
in, try clicking either button. Sometimes the
footswitch is setup to "Turn lights on/off".
Go to preferences of the software program
you are using and make sure that lights are
enabled in the "ON" position.
Go to www.fretlight.com and download the
latest version of the Fretlight Studio for the
Beginner. Before installing, make sure to turn
off any anti-virus programs.
Page 11
Solution
one Fretlight program is
one one