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the cellphone for seniors
Model
Owner's Manual
Tech Data:
GSM 850/900/1800/1900 MHz
WCDMA (3G GSM) 850/1900/2100 MHz
Battery: Li-Ion 3.7V / 1000mAh
Dimensions: 118.5 x 57.5 x 15.3mm
Weight: 90g
M3 / T3
Hearing Aid
3G
Compatible
ezTWO3G
3G

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Summary of Contents for snopfon ezTWO3G

  • Page 1 Model ezTWO3G Owner’s Manual Tech Data: GSM 850/900/1800/1900 MHz WCDMA (3G GSM) 850/1900/2100 MHz Battery: Li-Ion 3.7V / 1000mAh Dimensions: 118.5 x 57.5 x 15.3mm Weight: 90g M3 / T3 Hearing Aid Compatible...
  • Page 2: Table Of Contents

    Table of Contents Table of Contents Included in the Box Safety Precautions Getting Started Power the Phone On or Off Setting Up Voicemail Making a Call Answering an Incoming Call Ending a Call or Ignoring a Call Call Waiting Adding Contacts The Snapfōn®...
  • Page 3 Keypad Diagram of External Features Keypad Diagram Key Functions The Menu Phonebook To Add a Contact To Call a Saved Contact To Edit a Saved Contact Options for Saved Contacts To Delete All Phonebook Contacts Messaging To Write a Message Inbox Draft Outbox...
  • Page 4 Camera Key Functions Settings Tone Settings Phone Settings Speed Dial Bluetooth SMS & VM Number Low Battery Warning System Restore Factory Settings Carrier Info Secured Calling SOS Settings Button Status Siren SOS Contacts SOS Message Alarm Silent Mode Installing the BATTERY, SIM Card, & Optional Micro SD Figure 1.
  • Page 5: Included In The Box

    Intended Usage Disposal Correspondence & RMAs Included in the Box...
  • Page 6: Safety Precautions

    Safety Precautions When using this unit, basic safety precautions should always be followed to reduce the risk of fire, electric shock, or personal injury. Read and understand all instructions. Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning.
  • Page 7 Do not expose the unit to extreme temperatures such as areas near a hot radiator or stove or in a hot car. Do not place lighted objects such as candles or cigarettes on the unit. Do not use this unit to report a gas leak in the vicinity of the leak. Power off...
  • Page 8: Getting Started

    Getting Started Thanks for buying the Snapfōn® ezTWO! Please read this manual thoroughly before use. This section is intended for Snapfōn® customers who purchased their handset with a Snapfōn® service plan. If you purchased a handset without service, additional steps may be required.
  • Page 9: Making A Call

    Making a Call With the phone powered on, while on the Home screen, enter the 10-digit phone number of the person you wish to call and press the green Send button. Answering an Incoming Call When the phone rings and/or vibrates, press either the green Send/Answer button, or the Option Left button to answer the call.
  • Page 10: The Snapfōn® Home Screen

    The Snapfōn® Home Screen snapMobile snapMobile Fri, Apr 22 Fri, Apr 22 Menu Menu Names Names Field Definitions 1. Signal Status Indicator 5. Time 2. Battery Charge Indicator 6. Date 3. Icons 7. Option Left 4. Cellular Service Type 8. Option Right...
  • Page 11: Icons

    Icons SOS Button Enabled Ring Only Vibrate & Ring Vibrate Only Alarm Set Missed Call You have Voicemail(s) Bluetooth You have SMS Text Message(s) Hands-Free Headset Keypad Lock Engaged Silent Mode Engaged Operating in 3G...
  • Page 12: External Features

    External Features High-Intensity LED Flashlight Switch up: ON Switch down: OFF Keypad Lock Slide this switch to the down position to lock the keypad and prevent unintentional dialing. Slide it back up to unlock and use as normal. Calls can still be answered when the keypad is locked. Camera Launch / Shutter Button Press this button for 3-5 seconds to launch the camera.
  • Page 13: Lanyard Connection

    Lanyard Connection For use with an optional lanyard. Headphone Port Plug in a qualified Snapfōn® or Nokia 3.5mm headset to use your Snapfōn® ezTWO hands-free headset. Power Port The Snapfōn® ezTWO uses a mini-USB connection to charge the phone with your wall charger, car charger, or your computer’s USB port.
  • Page 14: Diagram Of External Features

    Diagram of External Features Lanyard Connection & Flashlight Camera Flashlight Camera & SOS Button Launch On/Off Volume Keypad Lock Up/Down On/Off USB Port & Headset Port...
  • Page 15: Keypad Diagram

    Keypad Diagram Option Left Option Right Volume Keypad lock +/- Button Navigation Button End / Power Send / Answer Short Press: Dial “2-9”. Short Press: Dial “1.” Long Press: Dial speed-dial Long Press: Call Voice Mail. contact (if assigned). Standby: Press once to dial “*,” Standby: Press to dial “#.”...
  • Page 16: Key Functions

    Key Functions Button Function(s) Icon Option Selects command displayed in the bottom left and bottom right corners of the screen. Left / Right Incoming Call: Press once to answer call. Send / Answer Outbound Call: Press once after entering a 7 or 10-digit phone number to place a call.
  • Page 17: The Menu

    The Menu Phonebook The Phonebook allows you to store up to 250 contacts to your SIM card. Contacts may be added manually with the “Add new contact” feature, or remotely from your snapfon.com account with our ezContact service. To Add a Contact From the Home Screen: •...
  • Page 18: To Edit A Saved Contact

    • Press the Navigation button Up or Down to locate the Contact and highlight them with the white bar, or type the first letter of the contact’s name that you are searching for. • When the Contact name is highlighted press the green Send button once to dial.
  • Page 19: To Delete All Phonebook Contacts

    3. Edit – Allows you to edit the name and/or phone number of the contact. 4. Send text – Allows you to write and send a text message. 5. Delete – Deletes the Contact. To Delete All Phonebook Contacts From the Home Screen: •...
  • Page 20: Messaging

    Messaging The Messaging menu allows you to read and write SMS text Messages, but does not support MMS (picture) messaging. Please note: you can send SMS messages to other cell phones, but not to traditional landlines. To Open the Inbox or any folder below, highlight the folder name using the Navigation Button and press Option Left for OK.
  • Page 21: Inbox

    • When finished writing, press the Option Left button twice and choose whether to send to a contact in your Phonebook or to enter a new number. • Press the Option Left button two more times until the message sends. While the message is sending, you may cancel it by pressing the Option Right button.
  • Page 22: Sent

    Sent The Sent folder contains all of the messages you have sent to other people. Delete Messages Delete Messages allows you to delete the contents of the Inbox, Drafts, Sent, or Outbox folders independently or All Messages. The All Messages option will completely delete the contents of all of the message boxes.
  • Page 23: Dialed Calls

    button, or view all of your options by pressing the Option Left button. Dialed Calls Dialed Calls will display any calls you have made, with the most recent at the top. Like the Missed Call list, you may redial one of these numbers by highlighting it and pressing the Send button, or you may see all of your options by pressing the Left Option button.
  • Page 24: All Call Logs

    All Call Logs You may also access a view of All Calls by pressing the green Send button from the Home Screen. Callers may be called directly from this screen, and call details may be viewed as well.
  • Page 25: Photos

    Photos The Photo Album The Photo Album displays thumbnails of the photos you have taken or imported to your phone. To access the Photo Album from the Home Screen: •Press the Option Left button for Menu, •Press the Navigation button down three times to Photos and press the Option Left button for OK.
  • Page 26: Camera Key Functions

    The Camera The Snapfōn® ezTWO camera includes a number of useful features. The following is a list of buttons and their associated functions. Launch the Camera by pressing the side Camera button for 3-5 seconds. Camera Key Functions Button Function(s) Navigation Button Scrolls up and down through menus.
  • Page 27: Settings

    Settings Tone Settings The Tone Settings menu allows you to set the ring tone, alert type, and volume for incoming calls, voicemails, and incoming SMS text messages. It also allows you to turn the speaking keypad feature On/Off, and adjust its volume. Phone Settings The Phone Settings menu allows you to set the time &...
  • Page 28: Speed Dial

    Language The Snapfōn® ezTWO supports both English and Spanish languages. To change to Spanish rather than the default English, highlight and enter the language option, then highlight the language you prefer to use and press the left option button to save your selection.
  • Page 29: Bluetooth

    Bluetooth The Snapfōn® ezTWO includes Bluetooth technology to allow you to connect to other Bluetooth devices, such as a hands-free headset. The Bluetooth menu is designed to be as easy to navigate as possi- ble. When pairing with a new device, always follow the other device’s pairing instructions precisely •...
  • Page 30: Sms & Vm Number

    SMS & VM Number This menu option is to be used only in the event that your VM or SMS number must be changed due to a network or other error. In this case, please contact Snapfōn® or your service provider for assistance.
  • Page 31: Secured Calling

    Automatic On – Displays the Carrier name. Automatic Off – Displays your Custom entry. Custom – Enter up to 12 characters. Example - enter “Mom,” “Dad,” or the phone’s phone number. To Display a Custom Name 1. Select “Automatic Off” 2.
  • Page 32 • Press the Navigation Button Up four times to Settings and press the Option Left button for OK. • Press the Navigation Button Up one time to Secured Calling and press the Option Left button for OK. • Highlight the On option by pressing the Navigation Button and press the Option Left button for OK.
  • Page 33: Sos Settings

    SOS Settings The SOS Button is the feature that sets Snapfōn® apart from every other senior phone on the market. This button is capable of emitting a loud siren, sending text messages to as many as 5 contacts from your phonebook, and dialing the same contacts until it reaches either an answer or a voicemail box –...
  • Page 34: Button Status

    Button Status The button status option allows a user to completely turn their SOS button off, or back on. The button’s current status will be displayed in a light blue bubble when highlighted with the white bar. When in a light blue bubble when highlighted with the white bar. When the SOS Button is on, you will see the the SOS Button is on, you will see the icon at the top left of the...
  • Page 35: Sos Contacts

    SOS Contacts The SOS Contacts feature allows you to select up to five (5) contacts from your Phonebook to alert in the event of an emergency. Important - If you have sosPlus Mobile Monitoring Service™, leave sosPlus™ in the 1st & 2nd positions and NEVER delete them from your Phonebook.
  • Page 36: Alarm

    Alarm The Snapfōn® ezTWO includes an alarm which will allow you to set up to 5 different alarm times with their own individual characteristic tones. To set an alarm From the Home Screen: • Press the Option Left Button for Menu. •...
  • Page 37: Silent Mode

    the alarm should go off. Use the # or * buttons to progress through the days and the Option Left button to turn the day On or Off. • Press the down arrow button 2 times and then press the Option Left button to select the alarm tone you would like to use.
  • Page 38: Installing The Battery, Sim Card, & Optional Micro Sd

    Installing the BATTERY, SIM Card, & Optional Micro SD The Snapfōn® ezTWO is a GSM phone, and requires a SIM card to operate. The SIM card is a small removable chip that stores your contacts and links the handset to your cellular service. •...
  • Page 39: Figure 1. Sim Card Installation Diagram

    Figure 1. SIM Card Installation Diagram Slide SIM Card (gold contact side facing down) under top edge of SIM TAB as shown. SIM TAB SIM TAB Slide SIM Card (gold contact side facing down) under SIM TAB toward bottom of phone until seated.
  • Page 40: Figure 2. Battery Installation Diagram

    Figure 2. Battery Installation Diagram Insert battery - logo side up with gold contacts facing down into the compartment at an angle as shown. Press top of battery down until flat into the compartment as shown.
  • Page 41: Figure 3. Removing The Back Cover

    Figure 3. Removing the Back Cover A. Firmly press down under curved edge Below SOS button and slide down to remove. B.Lift Silver tab up then insert Micro SD card label side up, contacts facing down, then frimly press silver tab down until seated.
  • Page 42: Warranty To The Orginal Purchaser

    Warranty to the Original Purchaser The Snapfōn® ezTWO is warranted against defect, malfunction, or product failure for one year from the date of purchase. The warranty covers problems or defects resulting from normal usage. Accesso- ries are warranted to be free from malfunction or defects for 90 days. This warranty does not apply to damage done to the phone by shipping, misuse, abuse, neglect, accident, or exposure to any type of moisture.
  • Page 43: Repair Or Replacement Due To Defect

    Repair or Replacement Due To Defect Every Snapfōn® ezTWO purchased from Snapfōn® has a one-year warran- ty for defects in workmanship. If there is a problem during that time, Snapfōn® will assist customers in resolving those issues. Our return policy provides for repair, replacement of merchandise that has been confirmed as defective after a complete inspection and testing process.
  • Page 44 FCC RF Exposure Information & Statement This device complies with part 15 of the FCC rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received including interference that may cause undesired operation.
  • Page 45 this standard during product certification for use at the ear is 0.796W/kg and when properly worn on the body is 0.721W/kg. This device was tested for typical body-worn operations with the back of the handset kept 1 cm from the body. To maintain compliance with FCC RF exposure requirements, use accessories that maintain a 1cm separation distance between the user's body and the back of the handset.
  • Page 46: Correspondence & Rmas

    Correspondence & RMAs (800) 937-1532 website: www.snapfon.com email: customerservice@seniortechllc.com...

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