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Summary of Contents for MDS opera
- Page 1 Analogue Telephone User Guide IP COMMUNICATIONS PLATFORM FOR THE SMALL BUSINESS...
- Page 2 Opera system Analogue Phone user guide Specifications subject to change without notice. Facilities described may or may not be supported by your network. This documentation refers to software version 58.409, Applications card 5.13.
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Page 3: Table Of Contents
Opera system Analogue Phone user guide Table of Contents Opera system analogue phone user guide ..... 6 Using analogue phones with the Opera system ..........6 6.1.1 To Make an External Call on any Available Line ............6 6.1.2 To Make an External Call on a Specific Line or Group of Lines ....... 6 6.1.3... - Page 4 Opera system Analogue Phone user guide...
- Page 5 Opera system Analogue Phone user guide Specifications subject to change without notice. Facilities described may or may not be supported by your network. DM 854...
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Page 6: Opera System Analogue Phone User Guide
Using analogue phones with the Opera system The wide range of features and options offered by the Opera system can be accessed from a standard analogue telephone, by dialling the appropriate codes as listed in this guide, and summarised in section 6.1.33 (the dialling code table) . -
Page 7: 6.1.4 To Make An Internal Call To An Extension
6.1.6 To Make a Call using the Phone Book Each extension on the Opera system has access to a Phone Book, This is made up of two parts. The Common address Book, which is a system wide pool of 200 speed numbers that may be dialled from any extension, and the Personal Address Book, which is your private store of 50 speed numbers that can only be dialled from your extension. -
Page 8: To Program An Entry In Your Personal Address Book
6.1.9 To Program an entry in your Personal Address Book Each extension on the Opera system has its own Personal Address Book which can hold 50 telephone numbers, add and delete entries in this book as follows: Note: The line access digit is automatically inserted. -
Page 9: To Make An Enquiry Call
Opera system Analogue Phone user guide 6.1.13 To Make an Enquiry call This option allows you to put a caller on hold and enquire with another extension, and once you have finished return to the caller. • While on a call •... -
Page 10: To Make A Paging Call
The Opera system allows you to make public address announcements, you may make these announcements over a Public address amplifier connected to the PA port, over the speakers of the Opera System phones connected to the system, or a combination of both. To page through a System Phone - •... -
Page 11: To Pick-Up A Call Ringing At Another Extension
To Park a Call The Opera system allows you to park a caller (this is a special type of hold, where by the caller is put on hold at the system), so that it can be retrieved from the same or another extension. -
Page 12: To Unpark A Call
6.1.22 To intrude on an established call The Opera system allows you to intrude (or barge in on) an extension that is on a call. The extension will be given alert tones to indicate that it is been intruded upon. -
Page 13: To Enter The Voice Mail Menu
6.1.23 To Enter the Voice Mail Menu The Opera system allows each extension to have a personal voice mailbox. Note: The optional voice card needs to be installed for this feature to be available. Note: When there is a new Voice mail message in your mailbox your internal dial tone will change to indicate this, from the normal continues tone to a tone with a gap every two seconds. -
Page 14: To Divert All Calls
6.1.24 To Divert All Calls The Opera system allows you to set a diversion so that all calls to your extension will no longer ring there, but will ring at the destination you have selected. Note: When you have Divert All set your internal dial tone will change to indicate this, from the normal continues tone to a tone with a gap every two seconds. -
Page 15: To Divert On No Answer
6.1.25 To Divert On No Answer The Opera system allows you to set a diversion so that calls to your extension will ring as normal, but if not answered after a time, will divert to the destination you have selected. -
Page 16: To Divert On Busy
To Divert On Busy The Opera system allows you to set a diversion so that calls to your extension will ring as normal, unless you are already busy on a call in which case they will divert to the destination you have selected. -
Page 17: To Set Do Not Disturb
6.1.28 To Set Do Not Disturb The Opera system allows you to put your extension on Do Not Disturb, so that when a caller rings you, your extension will appear busy. Note: When you have Do Not Disturb set your internal dial tone will change to indicate this, from the normal continues tone to a tone with a gap every two seconds. -
Page 18: To Control Your Cli When Making External Calls
Opera system allows you to control this. To Restrict your CLI (Caller Line Identification) when making External Calls - •... -
Page 19: To Control Your Pin Code
Opera system Analogue Phone user guide 6.1.31 To Control your PIN Code The Opera system allows you to have a PIN code assigned to your extension, this allows you to access services securely, i.e. voicemail Note: PIN codes must be 4 digits long... -
Page 20: To Use Roaming Pins
6.1.32 To Use Roaming Pins The Opera system allows you with the use of Roaming pins, to make external calls at an extension that would normally be barred from making such calls. You need to have a Roaming account code and PIN, which can be assigned to you by the Administrator. -
Page 21: Meet-Me Conference Room
Opera system Analogue Phone user guide 6.1.34 Meet-Me Conference Room There are two Meet-Me Conference Rooms, each able to support a 7 party conference. You can enter the conference room by dialling the conference room number. By default these are 700 and 701. -
Page 22: Dialling On Pri Lines (Usa Only)
6.1.37 Hot Keying (USA Only) In the USA version of the Opera system the telephone keypad can be activated by dialling a number without lifting the receiver or pressing the speaker key beforehand. -
Page 23: Dialling Code Table
Opera system Analogue Phone user guide 6.1.38 Dialling Code Table FEATURES CODES To Call Extension (Extn No.) To Access any Line To Access a Line Group *91 to *98 Last Number Redial Dial entries in Common Address Book *4000 to *4199... - Page 24 Opera system Analogue Phone user guide 07/07/04 USER PROGRAMMING OPTIONS CODES Divert All Calls to an Extension *21* (Extn No.) # Divert All Calls to Voice Mail *21* *99 # Divert All Calls to an External number *210* (Tel No.) #...