Important Safety Instructions Thank you for your purchase of this VIVIDtouch Interactive Display! To ensure the best possible viewer experience, please read this manual carefully as it is your guide through the me nus and operation. 1. Read these instructions. 2.
Compliance Information DECLARATION OF CONFORMITY: VIVIDtouch hereby declares that the Products’ Mo del Numbers: VTS-4600, VTS-5500, VTS-6500 Conform with the provisions of: • FCC: FCC CFR Title 47 Part 15 Subpart B Class A, CISPR 22:2008 • ICES-003 Issue 5: 2012 Class A (For Canada ) •...
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INDUSTRY CANADA (ICES-003): CAN ICES-3 (A)/NMB-3(A) PRODUCT DISPOSAL: The Product contains small amounts of tin, lead and / or mercury. Disposal of these materials maybe regulated due to environmental considerations. DISPOSAL OF OLD ELECTRICAL AND ELECTRONIC EQUIPMENT (Applicable throughout the European Union and other European countries with separate collection programs) This symbol found on your product or on its packaging, indicates that this product should not be treated as household waste when you wish to dispose of it.
Table of Contents Important Safety Instructions ..........................iii Compliance Information ..........................iv 1. Introduction ..............................1 About This Manual ....................... 1 Target Audience ........................ 1 Textual and Graphic Conventions ..................1 Using This Manual ........................ 2 Description, Features and Benefits ....................3 Key Features and Benefits ......................
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Enabling the T ouch Screen ........................ 19 Connecting the T ouch Screen Controller Host Computer to the Display ........19 Installing Touch Win Software .................... 20 Touch Screen Configuration Instructions ................22 4. Operation ............................25 Using the On-Screen Menus ....................25 Video Settings ........................
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List of Figures 2-1. Display Rear/Side View ........................5 2-2. Display Input Panel ........................7 2-3. Display Remote Control Unit ........................9 3-1. Ventilation Requirements for Enclosure Mounting ................13 3-2. RS-232 Control System Connection ....................15 3-3. IR Extender Connection ......................16 3-4.
[Type text] Introduction 1.1 About This Manual This Owner’s Manual describes how to install, set up and operate the VIVIDtouch Series LED Display. Throughout this manual, the VIVIDtouch Series LED Display is referred to as the “display” Target Audience The manufacturer has prepared this manual to help installers and end users get the most out of the display. The manufacturer has mad e every effort to ensure that this manual is accurate as of the date it was printed.
Graphic Conventions: These symbols appear in numerous places throughout the manual, to emphasize points that you must keep in mind to avoid problems with your equipment or injury: TIPS highlight time saving short cuts and helpful guidelines for using certain features. NOTES emphasize text with unusual importance or special significance.
1.3 Description, Features and Benefits The VIVIDtouch Series LED Display represents the cutting edge of direct-view LCD technology. They combine ultra-high resolution and unparalleled image quality with configurable I/ O in a large- format display for a wide range of digital signage and control-room applications. Key Features and Benefits The display offers these key features and benefits: •...
Controls and Functions 2.1 Display at a Glance Figure 2-1 shows the key display components, and the paragraphs that follow describe them. Figure 2-1. Display Rear/ Side View 1. MAIN POWER SWITCH Connects or disconnects the display panel from the AC power source. 2.
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3. KEYPAD You can use the keypad instead of the remote control unit to operate the on- screen display (OSD) controls. The keypad operates as follows: On/ Standby ( Press once to toggle from standby mode to on mode. Press it again to return to standby mode.
2.2 Input Panel Figure 2-2 shows the display input panel. Figure 2-2. Display Input Panel 1. Power Input (100 to 240 VAC) Connect the display to power here. 2. USB A standard, Type B USB port for connecting the Multi-Touch Controller host computer to the display. 3.
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5. HDMI HDCP-compliant digital video input for connecting HDMI or DVI sources. 6. DVI-D In (HDCP-compliant) VESA-standard digital video input from a personal computer, or digital video from a DVD player or HD set-top box. 7. VGA In (15-pin D-Sub) For connecting components that have RGB or component output jacks such as a personal computer or external DTV decoder (a break-out c able is needed for BNC-type connection).
2.3 Remote Control Unit Figure 2-3 shows the display remote control, and Tab le 2-1 describes its functionality. Figure 2-3. Display Remote Control Unit...
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Table 2-1. Remote Control Button Descriptions Label Description INFO Provides source and resolution information Turns the monitor on and off Selects the PC RGB source Selects the PC DVI source HDMI1 Selects the HDMI source HDMI2 Selects the HDMI source DISPLAYPORT Selects the DISPLAYPORT source MENU...
Installation Installation must be performed by a qualified custom video installation specialist. NOTE 3.1 Remote Control To install batteries in the remote control: 1. Press down the tab on the cover and pull the cover up. 2. Insert the included batteries. Ensure that the polarities correctly m atch the markings inside the battery compartment.
3.2 Quick Setup Tab le 3-1 gives a quick overview of the display installation process. The sections following this one provide detailed instructions. Table 3-1. Installation Overview For Details, Step Procedure Refer to page... Mount the display(s) on a wall (optional) Connect other external equipment to the display(optional): •...
Ventilation If you are mounting the display in an enclosure, leave sufficient space on all sides between it and surrounding objects, as shown in Figure 3-1. This allows heat to disperse, maintaining the proper operating temperature. Wall " " 50 mm (2 50 mm (2 Wall "...
3.4 Mounting the Display You can mount the display on a wall. If you do decide to wall-mount the display, ensure that the wall-mount bracket is installed according to the instructions included with it. The wall must be capable of supporting a redundant weight factor three (3) times the weight of the display, or be reinforced.
Connecting a Control System or PC: Use a straight-through RS-232 c able with a 9-pin male connector to connect a PC or home theatre control/ automation system (if present) to the RS-232 port on the display; see Figure 3-2. For more information ab out using this connection, refer to External Control on page 39. 2 Receive Data (to ctrl.
IR Extender Connection: Connect the provided IR extender cable to the IR Extender input as shown in Figure 3-3. Remote Control (3.5-mm, mini phono plug) Figure 3-3. IR Extender Connection Connecting Source Components to the Display Connect your video sources to the display as show n and described in the sections that follow. DisplayPort Source Connection: See Figure 3-4.
HDMI and DVI-D Source Connections: See Figure 3-5. Use the HDMI inputs whenever possible. This ensures the highest video quality becaus e the signal is carried in the digital domain throughout the entire signal path, from source component output into the display. You can also connect computers with DVI output to these inputs.
RGBHV (VGA) Source Connection: Connect a personal computer or other RGB source to the VGA input as shown in Figure 3-6. Refer to Supported Timings on page 51 for a list of compatible input signals. NOTE D-Sub 15-pin Cable Audio Cable (Sold Separately) Rear of the PC Figure 3-6.
3.7 Changing the OSD Language The display OSD language is initially set to English, but can also display the me nus in d if f ere nt la n gu a ges ). To change the OSD language: 1. Press MENU. 2.
Installing TouchWin Software This section provides instructions for installing the TouchWin software, which runs on a host computer to provide touch screen capability. Before you install TouchWin, ensure that your touch screen controller host computer meets the following minimum hardware and software requirements. Hardware Requirements: TouchWin requires the following hardware to work correctly.
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Software Installation: Software Installation (VTS-4600 and VTS-5500) Double-click the installation file mt_driver_kit [xxxxxx].exe, located on the USB-Key provided with the display. (You can also download the most recent version of the Touch Screen Driver software from http://multitouch.com/support_g4.html The Touch Screen Driver Setup Wizard appears. Click Next, then click Install to start the process.
Touch Screen Configuration Instructions Touchscreen Information : This area of the mt_touch_driver configuration window contains a variety of information about the touch module: the product type, firmware version and operating status. Serial Number: Unique ID of a touchscreen. Firmware Version: Internal firmware version of a touchscreen. Touch Points: Maximum touch points that a physical touch screen supports.
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Utility: this function is for service engineer to diagnose touch function, please do not execute, This action is not undoable.! Caution:...
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Software Installation (VTS-6500) 1. Double-click the installation file TouchWin-[x.x.x.xxxx].exe, located on the USB-key provided with the display. (You also download most recent version TouchWin software from http://www.timelink.cn/plus/list.php?tid=142.) 2. Choose the desired setup language (English or Simplified Chinese ()), then click OK. 1.
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Touch Screen Configuration Instructions From the W indows Start menu, choose Timelink -> TouchWin. Touch module information Touch screen configuration settings Product Information: This area of the TouchWin configuration window contains a variety of information about the touch module: the product type, firmware version and operating status. Should you ever nee d to contact Technic al Support, this information will help them answer your questions or resolve product performance issues.
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• Calibration: If touching the screen does not place the cursor in the desired position, you may be ab le to correct this by performing a touch screen engine calibration. To do this: a. Click Calibration. A red spot and eight white spots against a black background appear on the screen.
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• Advanced Setting: Click Advanced Setting to display the Advanc ed Setting window. When you are finished, select Done to save your changes or Cancel to discard them. • Right Click Simulation: When this option is enabled, pressing on the screen (as opposed to tap ping it) performs a “right-click”...
Operation 4.1 Using the On-Screen Menus To display the on-screen menus, press MENU on the remote control (Figure 2-3) or built-in keypad (Figure 2-1). To select a sub-menu, use the buttons to highlight it. Then, press to enter that sub-me nu. To select a menu item, use the buttons to highlight it.
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Scheme: Select Scheme from the Video Settings menu, then press to select one of four image quality presets (Vivid, Cinema, Game or Sport) depending on the type of program material you are viewing. These presets automatically adjust the other image settings for optimal image quality. Or, select User to adjust Brightness, Contrast and other settings manually.
Select Brightness from the Video Settings menu and press to adjust the brightness so that: • The darkest black bars disappear into the background. • The dark grey areas are barely visible. • The lighter grey areas are clearly visible. •...
Sharpness: “ Sharpness” is the amount of high-frequency detail in the image. To adjust sharpness, select Sharpness from the Video Settings menu. On your external test pattern source, select a pattern like the one shown in Figure 4-4. Adjust as needed, looking for white edges around the transitions from black to grey and differently-sized lines in the “sweep ”...
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1. Press MENU on the remote control or keypad . 2. Select Saturation from the Video Settings menu. 3. While looking at the colour bar pattern through a blue filter, adjust the colour saturation level until the outermost (grey and blue) colour bars appear to be a single shade of blue: Hue: “...
Colour Temperature: Select Colour Temperature from the Video Settings menu to adjust the colour temperature. Colour temperature establishes the “ colour of grey” by adjusting the 75% white point to various colour points. What are “colour points?” A “ colour point ” is an x/ y coordinate pair that defines a colour’s location on the standard CIE chromaticity graph, shown in Figure 4-6.
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Auto Scan: Select Auto Scan from the Video Settings menu and press to turn this feature on or off. When set to On, Auto Scan causes the input select function (using the SOURCE button on the remote control unit or keypad ) to skip over unused inputs, saving time. Select Source: Choose Select Source from the Video Settings menu and press to select the video sourc e.
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Basic Settings OSD Transparent: Select OSD Transparent from the Basic Settings me nu and press to adjust the degree of translucence (show-through) in the menus and message boxes. Zero (0) means that the menus are opaque. OSD Location: Select OSD Location from the Basic Settings menu and press to move the OSD menu to the desired location.
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Real Time Clock: Select Real Time Clock from the Basic Settings menu to set the display’s internal real- time clock. From this menu, you can also program the display to turn on and off at specified times of da y and days of the week: •...
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Advanced Settings Auto Adjustment: Select Auto Adjustment from the Advanced Settings menu to force the display to rea c quire and lock to the input signal. This is useful when the signal quality is marginal. Image Position (VGA sources): Use the controls in the Image Position (VGA sources) Me nu to fine-tune the image position.
Smart Light Control: Select Smart Light Control from the Advanc ed Settings menu and press configure the automatic backlight control feature of the display. Select one of the following, or select Off to control the backlight level manually with the Backlight control in the Video Settings menu. •...
Maintenance and Troubleshooting Maintenance The VIVIDtouch Series LED Displays does not require any routine maintenance other than occasional cleaning with a non-abrasive cloth. There are no user-serviceable or -replaceable parts. Unless you are a qualified, factory-trained technician, do not attempt to repair or replace any system component yourself. You will void the product warranty if you do so.
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Table 5-1. Troubleshooting Chart (continued) Symptom Possible Cause(s) Solution • Contrast is set too high. • Decrease the contrast setting. Image is too bright and / or lacks definition in the bright areas of the im age. Image appears “ washed out ” •...
External Control In addition to using the display keypad or remote control unit, you can control the display using a serial (RS- 232) link to send ASCII commands and receive responses to those commands. You also use discrete infrared (IR) control c odes to program a third-party remote control unit. For more information, refer to Using Discrete IR Codes on page 46.
Command and Response Examples Here are some examples of serial commands and their responses: Table 6-1. Serial Command/ Response Examples Description Command Sent to LCD Panel Response Received from LCD Panel Turn LCD panel power off. 07 01 02 50 4F 57 00 08 07 01 00 50 4F 57 00 08 Turn LCD panel power on.
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Table 6-2. Serial Commands (continued) Main Control Value Reply Type Content CMD (HEX) Item Item (DEC) (DEC) Display Display Current Back Light Brightness 0~100 42 52 49 Adjustment Adjustment value Current Digital Brightness Level 0~100 42 52 4C value Off (Back Light) 42 4C 43 On (Back Light) Current...
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Table 6-2. Serial Commands (continued) Main Control Value Reply Type Content CMD (HEX) Item Item (DEC) (DEC) Display Video Mode W/ R Current Sharpness 0~24 53 48 41 Adjustment value Current Time W/ R Year 0~99 0~99 52 54 59 Adjustment Mo nth 1~12...
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Table 6-2. Serial Commands (continued) Main Control Value Reply Type Content CMD (HEX) Item Item (DEC) (DEC) RTC ( cont.) Monday Monday On Hour 0~23 0~23 4E 4E 48 0~59 Monday On Minute 0~59 4E 4E 4D Monday Off Hour 0~23 0~23 4E 46 48...
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Table 6-2. Serial Commands (continued) Main Control Value Reply Type Content CMD (HEX) Item Item (DEC) (DEC) Other Control Scaling W/ R Full Screen 41 53 50 Pillar Box Auto Baud Rate W/ R 115200 42 52 41 Adjustment 38400 19200 9600 Other Control...
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Item (DEC) (DEC) Other Control Audio W/ R Current Volum e 0~100 56 4F 4C ( cont.) value W/ R Mute Off 4D 55 54 Mut e On Scheme W/ R User 53 43 4D Selection Sport Game Cinema Vivid...
6.2 Using Discrete IR Codes The display accepts commands in the form of infrared (IR) signals that conform to the NEC protocol. Each display remote control button has an IR control c ode associated with it. You can use these c odes to program a third-party, “universal” remote control unit to work with the display. These third-party products usually come with a computer software application for this purpose.
IR Control Code List Tab le 6-3 lists the IR control codes for the display. Table 6-3. Infrared (IR) Control Codes Customer Code Data Code Function 40AF 04FB INFO 40AF 1CE3 POWER 40AF 07F8 40AF 08F7 40AF 09F6 HDMI1 40AF 15EA DISPLAY PORT 40AF...
7.1 Supported Timings Tab le 7-2 lists the signal types supported by each input on the display. Table 7-2. Supported Timings By Input Dot clock Timing fH (kHz) fV (Hz) (MHz) O ● O ● 31.469 59.94 25.175 37.861 72.809 31.5 VGA 640x480 37.5...
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Table 7-2. Supported Timings By Input (continued) Dot clock Timing fH (kHz) fV (Hz) (MHz) 64.744 59.95 SXGA+ 1400 x 1050 65.317 59.98 121.75 55.469 59.901 88.75 1440 x 900 55.935 59.88 106.5 VESA O ● O ● ( cont.) 64.674 59.883 WSXGA+ 1680 x1050...
Index offset 31 Aspect ratio 10 37 audio see also colour temperature OSD controls 6 Ba lanc e 32 bass 32 DisplayPort 32 as pect ratio 31 HDMI 32 audio volume 32 Muting 10 auto adjust (VGA) 35 auto scan 32 Treble 32 backlight 30 ba lanc e 32 ba ss 32 baud rate 35 brightness 27...
Appendix I: Moving and Carrying Notice Moving the Display: Moving the display requires at least two people. Attempting to move the display with one person may result in dropping the display and/or serious injury. When moving a display in its shipping carton, lift the carton using the white handles.
Appendix II: Installing a Wall Mount Follow the manual instructions for the type of mount you have selected. Refer all servicing to qualified service personnel. Moving the display requires at least two people. Before installing, please make sure the wall is strong enough to hold the necessary weight of the display and the mount.
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