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IP-HOB-331-F OR SSP-311-F-ISSUE4.0
SERVICE MANUAL
FOR
VoIP MODEL
IP-HOB-331-F
WEATHER-RESISTANT TELEPHONE
OR
IP-SSP-311-F
STAINLESS STEEL PANEL TELEPHONE
Serving the Telephone Industry Since 1930
Communication Equipment
519 West South Park Street.
& Engineering Company
Okeechobee, Florida 34972
Voice: 863-357-0798
Fax: 863-357-0006
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Table of Contents
Related Manuals for CEECO IP-HOB-331-F
Summary of Contents for CEECO IP-HOB-331-F
- Page 1 IP-HOB-331-F OR SSP-311-F-ISSUE4.0 SERVICE MANUAL VoIP MODEL IP-HOB-331-F WEATHER-RESISTANT TELEPHONE IP-SSP-311-F STAINLESS STEEL PANEL TELEPHONE Serving the Telephone Industry Since 1930 Communication Equipment 519 West South Park Street. & Engineering Company Okeechobee, Florida 34972 Voice: 863-357-0798 Fax: 863-357-0006...
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Page 2: Important Information
ISSUE 4.0 IMPORTANT INFORMATION CUSTOMER Please fill in before you continue. The following information is necessary when calling CEECO for assistance. MODEL NUMBER MODEL IP-HOB-331-F OR IP-SSP-311-F SERIAL NUMBER DATE MANUFACTURED LOCATION INSTALLED For us to better serve you, please have this information available when calling for technical support. -
Page 3: Table Of Contents
5.0 INSTALLATION NOTES AND ASSEMBLY INSTRUCTIONS ...... 5 6.0 TESTING........................6 7.0 TROUBLESHOOTING GUIDE ................7 8.0 SPECIFICATIONS....................8 9.0 PARTS LIST ......................9 10.0 FCC NOTICE......................10 11.0 REPAIR AND RETURN INFORMATION............11 12.0 WARRANTY POLICY ..................12 CEECO Communication Equipment & Engineering Company PROPRIETARY... -
Page 4: Introduction
(863) 357-0798 (863) 357-0006 FAX GENERAL DESCRIPTION The CEECO Model IP-HOB-331-F Weather-Resistant Telephone and Model IP- SSP-311-F Stainless Steel Panel Telephone are equipped with a metal button tone dial. They are vandal resistant telephones, designed for special purpose applications where a telephone must be both sturdy and attractive. The telephone comes VoIP- ready, with an ATA unit. -
Page 5: Installation Notes And Assembly Instructions
Please utilize the contact information on the ATA documentation for any questions regarding VoIP settings or issues. 5.12 The unit is now ready for use. CEECO Communication Equipment & Engineering Company PROPRIETARY... -
Page 6: Testing
Lift the handset and check that a normal conversation is allowed. Place a call from the telephone by lifting the handset, waiting for dial tone, and dialing a number using the keypad. A normal phone conversation should be allowed. CEECO Communication Equipment & Engineering Company PROPRIETARY... -
Page 7: Troubleshooting Guide
PROBLEM: PHONE DOES NOT DIAL POSSIBLE CAUSE: DIAL PCB KEYPAD ATA UNIT PROBLEM: RINGER DOES NOT OPERATE POSSIBLE CAUSE: RINGER NETWORK LACK OF 90-120VAC 50/60Hz RING SIGNAL PROBLEM: TRANSMITTER DOES NOT TURN ON POSSIBLE CAUSE: HANDSET NETWORK CEECO Communication Equipment & Engineering Company PROPRIETARY... -
Page 8: Specifications
Cast Aluminum DIMENSIONS: IP-SSP-311-F - 11 1/4" High x 7 1/6" Wide x 4 1/4" Deep (Handset on hook) IP-HOB-331-F – 11.28" high x 7.080" wide x 5" deep (top) MOUNTING: IP-SSP-311-F - Vertical Surface Mount IP-WPP-331-F - 4 Holes 8”H x 5 7/8”W x .312 Dia WEIGHT: IP-SSP-311-F - 4 lbs. -
Page 9: Parts List
Microswitch Assembly 301-018 Modular Cord 301-005 Ferrule 301-054-UL Modular Connector (RJ11C) 331-006 Security Screw 331-HOB Weather Resistant Enclosure without Door for IP-SSP-311-F 301-12062 VoIP ATA unit OPTIONS: 301-064 Security Tool, 1/8” Button Head CEECO Communication Equipment & Engineering Company PROPRIETARY... -
Page 10: Fcc Notice
FCC registration number and ringer equivalence number. These numbers are listed in Section 8.0. The FCC further requires that you notify your local telephone company when permanently disconnecting this telephone. CEECO Communication Equipment & Engineering Company PROPRIETARY... -
Page 11: Repair And Return Information
(863) 357-0798 DIRECT ALL VoIP INQUIRIES AS PER THE ATA DOCUMENTS 11.3 NON-WARRANTY REPAIR CEECO will repair equipment out of warranty for a set charge plus parts. The customer must pay the shipping costs both directions. 11.4 RETURN FOR CREDIT Material may be returned for credit only with prior approval. -
Page 12: Warranty Policy
12.0 WARRANTY POLICY 12.1 GENERAL CEECO products are guaranteed to be free of defects in material and workmanship for a period of 365 days from the date of original purchase. CEECO's obligation under this warranty is limited to repair or replacement of any part found to be defective by CEECO.
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