Do you have a question about the Athena H2 and is the answer not in the manual?
Questions and answers
jim abraham
May 3, 2025
Machine is on-no water from alkaline spout but water from acidic-when faucet turned on we no longer hear the voice
1 comments:
Mr. Anderson
May 17, 2025
There may be no water coming from the alkaline spout because the water flow control valve is in the off position (fully to the right), which stops water from entering the machine. To allow water flow, the valve should be turned to the left. Additionally, if water is only coming from the acidic spout, the diverter may be set to send water toward the acidic port only. Ensure the diverter is correctly positioned and the flow control valve is open to allow water to enter the machine.
This answer is automatically generated
Rindy
February 1, 2025
Unable to turn off water flow and it makes a thumping sound
1 comments:
Mr. Anderson
May 14, 2025
If the water flow does not turn off and there is a thumping sound in the AlkaViva Athena H2, it could be due to the quarter-inch supply line valve not being properly closed. The handle on the valve acts as an on/off switch; if it is not turned fully off (handle not perpendicular), water will continue to flow. Also, if the quick connect fitting is not securely attached, it might cause issues. Always ensure the fitting is pushed in firmly and tugged slightly to confirm it is secure.
This answer is automatically generated
John
June 13, 2025
Unit turns on fine with water pressure, but water only comes out the “acid water outlet”. It’s a full hose worth. Even if I change setting to “acid”; water only comes from the water tube and not from the top of the unit.
Dolora Deal
April 23, 2025
The Dispensing hose and waste hose drip even after being shut off. how can this be fixed.
Page 1
Owner's Manual Athena H Alkaline Water Ionizer and Hydrogen Generator Only from AlkaViva Warning: Incorrect installation and/or operation could void your valuable warranty. Please protect your investment! READ THIS MANUAL CAREFULLY.
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ATHENA H ALKALINE WATER IONIZER AND HYDROGEN GENERATOR TABLE OF CONTENTS Congratulations on Your New Purchase ........... Important Safety Warnings and Precautions ........... Let’s Take a Tour of Your Athena H ............. Installation Procedure ..................Operating Your Ionizer ..................Manually Adjusting the Power ...............
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ATHENA H ALKALINE WATER IONIZER AND HYDROGEN GENERATOR Congratulations on Your New Purchase You have just purchased the nest, most advanced alkaline water ionizer and hydrogen generator in the world! Your new Athena H is designed to provide you with many years of the cleanest, healthiest and most functional water available. There are many speci c uses and bene ts of this amazing water, so read this manual carefully to learn how to install, maintain, get optimum performance out of your ionizer and to protect the investment you’ve made.
NEVER attempt to repair or service the unit yourself. Attempting to do so will void your valuable warranty! Contact AlkaViva Customer Service to arrange service or repair. If your ionizer becomes submerged in water, unplug the power cord from the wall before removing the ionizer from the water.
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ATHENA H ALKALINE WATER IONIZER AND HYDROGEN GENERATOR Let’s Take A Tour of Your NEW Athena H Front View Rear View Tap Water Inlet Bottom View Diverter Hose(1/4”) Acidic Water Outlet Name Description Covers the back of the ionizer. Back Panel Function controls and display.
(Best performance - water may taste unpalatable.) Error Code Indicator Shows error codes for trouble shooting with Filtered Water AlkaViva Customer Service. Selection Button Select Filtered Water only. Alkaline Water Selection Buttons Acidic Water Select Alkaline Water.
Please note that the diverter and adapters accommodate the vast majority of standard faucets. The angle-stop adapter ts both 1/2” and 3/8” standard plumbing. If you have a non-standard or a custom faucet, or plumbing, you may need to locate and purchase additional parts. If you need help, please contact AlkaViva Customer Service. In-line Sediment Filter...
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ATHENA H ALKALINE WATER IONIZER AND HYDROGEN GENERATOR Install Method 1: At the sink with a diverter (easiest) Tools You May Need: 1. ATTACH DIVERTER TO YOUR TAP - Remove the aerator from tap Fig. 1 1/4" White Hose to Tap Water Inlet Port (pliers may be required) and attach diverter valve in its place.
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Install Method 3. Undersink with conversion kit (most di cult) Undersink installations can only be accomplished with an AlkaViva Unders work. Your ink Conversion kit. O the shelf parts will not ionizer will require a very specialized faucet and a varie ty of other parts.
Do not use benzene, paint thinner or insecticidal sprays for cleaning your ionizer. Doing so can damage the nish. Do not close, bend, pinch, press or otherwise obstruct output ports or hoses. If the appliance makes strange or unusual noises or odors are detected, unplug the power cord immediately and contact AlkaViva Customer Service to arrange service.
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ATHENA H ALKALINE WATER IONIZER AND HYDROGEN GENERATOR 1. Start the Water Flow Through Your Ionizer For Installation Method #1 - at the sink with a diverter: 1. OPEN THE FLOW CONTROL VALVE - This control is on the front of the machine and has an ON and OFF position.
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ATHENA H ALKALINE WATER IONIZER AND HYDROGEN GENERATOR 2. Selecting Alkaline Ionized Hydrogen-Infused Water Control Panel Alkaline Level Buttons When you select Alkaline water, it will ow through the Flexible Stainless Spout at the top of your Athena 1. Open the Flow Control Valve to let the water ow in. Your control panel will illuminate and the word ALKALINE will show on the display.
ATHENA H ALKALINE WATER IONIZER AND HYDROGEN GENERATOR 4. Selecting Puri ed Water Puri ed Water Buttons Puri ed water is only ltered, not ionized. When selected, it will ow through the Flexible Stainless Spout at the top of your Athena What You Will See 1.
ATHENA H ALKALINE WATER IONIZER AND HYDROGEN GENERATOR Ionizer Performance Factors Very Important Information About Your Ionizer Performance There are three primary factors that control the performance of your ionizer: 1) The quality of your source water and its mineral content. We cannot control this factor. 2) The voltage being applied to the water.
ATHENA H ALKALINE WATER IONIZER AND HYDROGEN GENERATOR Using Ionized Water Caution Don't Develop a "Drinking" Problem! If you have never consumed hydrogen-infused ionized water, do not use a setting higher than 1 to begin with. Let your body adjust slowly and naturally for 2-3 days.
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ATHENA H ALKALINE WATER IONIZER AND HYDROGEN GENERATOR Other Uses for Hydrogen-infused Alkaline Ionized Water (in addition to drinking) Cooking rice Try cooking rice after soaking the rice in the alkaline water for 30 ~ 60 minutes in advance. When cooking rice with the alkaline water, the rice will be glossy, tasty, and it will store better for a longer period of time.
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ATHENA H ALKALINE WATER IONIZER AND HYDROGEN GENERATOR Using Acidic Water Skin Care Acidic water can be a beauty solution good for your skin. It acts as an astringent and helps make the skin soft and elastic. (Skin is mildly acidic.) Hair Care Use acidic water as a hair rinse after shampooing to neutralize the alkalinity of the shampoo, and help retain the hair’s natural gloss.
ATHENA H ALKALINE WATER IONIZER AND HYDROGEN GENERATOR How to Replace the Filter Fig. 1 Fig. 2 Fig. 3 Fig. 4 Replace your lter when: recommend replacing the lter before the end of the life span is reached if the water smells or the water ow volume decreases.
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ATHENA H ALKALINE WATER IONIZER AND HYDROGEN GENERATOR How to Add Scale Guard or Calcium Inserts Use scale guard if you have hard water and calcium inserts if you have soft water. 1. Ensure the water ow is o . 2.
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ATHENA H ALKALINE WATER IONIZER AND HYDROGEN GENERATOR Using the Cleaning Filters Hard Water Causes Mineral Scale Build Up on Electrodes and Decreases Performance. The cleaning lters are not included and must be purchased separately. Alkaline, ionized water delivers profound bene ts created through ionization. However, the ionizer’s ability to create this alteration can become compromised over time.
The fuse is not inserted properly. (3A / 250V fuse) The Control Panel / Immediately unplug the unit Faulty PCB and contact AlkaViva display indicators do not to arrange service. (Printed Circuit Board) come on even after turning the tap on.
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ATHENA H ALKALINE WATER IONIZER AND HYDROGEN GENERATOR Abnormal condition Cause(s) Resolution Expired lter from ordinary use or premature clogging due to Replace your lter. ux in water quality. Strange smell from Alkaline water. Sudden ux in water quality with elevated level of some disinfectants and naturally occurring elements in (not Chlorine).
Need help?
Do you have a question about the Athena H2 and is the answer not in the manual?
Questions and answers
Machine is on-no water from alkaline spout but water from acidic-when faucet turned on we no longer hear the voice
There may be no water coming from the alkaline spout because the water flow control valve is in the off position (fully to the right), which stops water from entering the machine. To allow water flow, the valve should be turned to the left. Additionally, if water is only coming from the acidic spout, the diverter may be set to send water toward the acidic port only. Ensure the diverter is correctly positioned and the flow control valve is open to allow water to enter the machine.
This answer is automatically generated
Unable to turn off water flow and it makes a thumping sound
If the water flow does not turn off and there is a thumping sound in the AlkaViva Athena H2, it could be due to the quarter-inch supply line valve not being properly closed. The handle on the valve acts as an on/off switch; if it is not turned fully off (handle not perpendicular), water will continue to flow. Also, if the quick connect fitting is not securely attached, it might cause issues. Always ensure the fitting is pushed in firmly and tugged slightly to confirm it is secure.
This answer is automatically generated
Unit turns on fine with water pressure, but water only comes out the “acid water outlet”. It’s a full hose worth. Even if I change setting to “acid”; water only comes from the water tube and not from the top of the unit.
The Dispensing hose and waste hose drip even after being shut off. how can this be fixed.