Dolphin STOREXPRESS DSE4XM1 User Manual

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Dolphin StorExpress
DSE4XM1
DSE4XM2
User Guide for Windows
Revision 0.3
Revision Information:
Dolphin Interconnect Solutions
www.dolphinics.com

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  • Page 1 Dolphin StorExpress DSE4XM1 DSE4XM2 User Guide for Windows Revision 0.3 Revision Information: Dolphin Interconnect Solutions www.dolphinics.com...
  • Page 2 March 2009 Dolphin Interconnect Solutions believes the information in this publication is correct; however, the information is subject to change without notice. Dolphin Interconnect Solutions does not claim that the use of its products in the manner described in this publi- cation will not infringe on any existing or future patent rights, nor do the descriptions contained in this publica- tion imply the granting of licenses to make, use, or sell equipment or software in accordance with the description.
  • Page 3: Table Of Contents

    Introduction System Requirements ............5 DSE4XM Components .
  • Page 4 Manual Installation Procedures ..........36 3.4.1 Manual Install on Windows XP Pro or Windows Server 2003 .
  • Page 5: Introduction

    Congratulations on your purchase of a Dolphin StorExpress product. This guide pro- vides user instructions for the following StorExpress models: • DSE4XM1 • DSE4XM2 These products are part of the DSE4XM family of StorExpress products. Dolphin’s StorExpress is a PCI Express based solid state storage system designed to deliver superior response times and storage capacity.
  • Page 6: Features And Performance

    • DXH510 PCI Express host adapter card • DXH510 half-height bracket • 2 - 1m CX4 cables • StorExpress USB Key, containing – DSE4XM User’s Guide for Windows – DSE4XM User’s Guide for Linux – ioManager User’s Guide • Quick Start Instructions •...
  • Page 7: Specifications

    1.4 Specifications 1.4.1 Mechanical The following specifications are for the DSE4XM chassis: • Standard 4U rackmount chassis • Dimensions – Height: 6.96” (4U /176.8mm) – Depth: 18.9 (480mm) – Width: 19” (483mm) • Weight approximately 32lbs (14.5kg) 1.4.2 Environmental • Operating Temperature: 0 •...
  • Page 8: Hardware Installation

    This chapter describes how to install your DSE4XM hardware. Your DSE4XM includes a DXH510 PCI Express host adapter card and two 1-meter CX4 cables. These components support a x8 connection between the DSE4XM chassis and one server, which is the standard shipping configuration for the DSE4XM. The DSE4XM supports additional configurations accommodating connections to up to four servers, with a fixed amount of storage allocated to each server.
  • Page 9 Figure 2–1 DSE4XM Chassis Rear Table 2–1 DSE4XM Chassis Rear Features Label Name AC Power Inlet AC Power Switch Uplink Slot 0 Uplink Slot 1 ioDrive SSD Slot For Manufacturing Use Only C/D - 0 Connector P0 C/D - 1 Connector P1 Figure 2–2 shows the front of the DSE4XM chassis with the front cover open.
  • Page 10: Installing Dxh510 Card In Server

    Figure 2–2 DSE4XM Chassis Front For protection of the StorExpress devices, we recommend that you do not attempt to Caution: service or remove the cover of your DSE4XM chassis. However, if you do, power should be disconnected from the chassis prior to servicing the chassis or removing the cover for any reason.
  • Page 11 Figure 2–3 DXH510 Adapter Card Caution: Electrostatic discharge (ESD) can damage electronic components. Be sure that you are properly grounded prior to any hardware installation procedure using an ESD protection device such as a wrist strap. If you are installing the DXH510 in a low-profile system and need to use the half-height bracket, please refer to the Section 2.2.1.
  • Page 12: Half-Height Bracket Installation

    You have completed the hardware installation of the DXH510 into the server. If you are connecting multiple servers to the DSE4XM chassis, repeat this process for each server. Each server requires a DXH510 host adapter to connect to the DSE4XM chassis. If you are making a dual x8 connection to a single server, locate a second PCI Express slot and install the second DXH510 adapter.
  • Page 13: Connecting The Dxh510 To Chassis

    Figure 2–4 DXH510 Adapter Card Rear View 2.3 Connecting the DXH510 to Chassis A server connects to the DSE4XM chassis using the DXH510 PCI Express host adapter card. One or two cables are used to connect the DXH510 to the DSE4XM chassis. One cable provides a x4 (8 Gbps) connection;...
  • Page 14 One set of connectors can be used for a x8 connection when cabled to a single DXH510, or for two x4 connections when each connector in the set is cabled to a different DXH510 adapter card. Two sets of two connectors allow for connection to up to four DXH510 adapter cards in this manner.
  • Page 15 Figure 2–5 DSE4XM with One x8 Connection Figure 2–6 DSE4XM with Four x4 Connections Figure 2–7 DSE4XM with Two x8 Connections March 10, 2009 Dolphin Interconnect Solutions www.dolphinics.com...
  • Page 16: Powering Up The Dse4Xm

    Cables should be strain relieved or strapped to a cabinet/rack to ensure additional Note: reliability. Cables should be connected according to the configuration of your DSE4XM product. Note: The configuration is documented on the configuration sheet included with your product. The standard StorExpress configuration is single server. Multiple server configurations require additional DXH510 adapter cards and cables, which may be purchased through http://www.dolphinics.com.
  • Page 17: Troubleshooting

    6. Follow the procedure outlined in Chapter 3 for driver software installation. If you are prompted by the operating system for a driver, click Cancel. 7. Repeat the power-on procedure for any additional servers you may have connected to the DSE4XM. Note: If you are running a Windows operating system, Dolphin provides drivers to support the DXH510.
  • Page 18: Software User Guide

    3.1 Software Installation This section describes how to install software for your DSE4XM product. The DSE4XM storage device is the Fusion-IO ioDrive. The software will reference ioDrive. 3.1.1 New ioDrive Installation To install the ioDrive software on a new system: 1.
  • Page 19: Existing Iodrive Installation

    When Setup creates the Fusion-io folder on the drive, it also creates these sub-fold- ers: – Docs—for the ioDrive User documentation – Driver—for the latest ioDrive Windows driver – Firmware—for the latest ioDrive firmware – ioManager—for the administrator console software and manual –...
  • Page 20: Outdated Firmware Check On Windows Xp Pro Or Windows 2003 Server

    3.1.3 Outdated Firmware Check on Windows XP Pro or Windows 2003 Server After installing the ioDrive software, check the Windows System Event Log for fiodrive entries. These entries will show details of the ioDrive driver status. To view the Windows System Event Log: 1.
  • Page 21: Outdated Firmware Check On Windows Vista Or Windows Server 2008

    If there is a fiodrive error entry warning of old firmware, follow the instructions in the Section 3.2.4.3 later in this guide to update the firmware. If the System Event Log shows no fiodrive error entries (as in the example above), then your ioDrive is ready to receive a Windows file system.
  • Page 22 5. Select System in the console tree. The System Event Log appears in the dialog. 6. Click the Source column to re-sort the list by source. 7. Scroll through the list to identify any fiodrive error entries. 8. Highlight an entry in the list to view its details. Check to see if there is a fiodrive Error entry that reads “ioDrive (x) firmware is too old”.
  • Page 23: Iodrive Naming

    If there is a fiodrive error entry warning of old firmware, as in the example above, follow the instructions in the Section 3.2.4.3 later in this guide to update the firmware. If the System Event Log shows no fiodrive error entries, then your ioDrive is ready to receive a Windows file system.
  • Page 24: Adding A File System To The Iodrive

    The system manufacturer assigns bus numbers, which can range from 0 on up. Note: These numbers may or may not reflect the physical location of the bus. For example, the second slot from the edge of the motherboard may be Bus 2, but it could also be Bus 16 or another arbitrary number.
  • Page 25: Creating A Raid Configuration

    5. Locate and right-click the ioDrive in the list of storage devices on the right. (If the ioDrive does not appear in the list, choose Rescan Disks from the Action menu. You may also need to restart your computer to display the ioDrive in the list.) 6.
  • Page 26: The Iomanager Console

    Table 3–1 ioDrive Slot LED Indicators Amber/ Green Yellow Red* FLASH FLASH Later versions of the ioDrive use an amber-colored LED instead of a red LED. 3.2.2 The ioManager Console Your ioDrive software includes the ioManager console application. This GUI performs the most common operations you need to do with the ioDrive.
  • Page 27: Common Maintenance Tasks

    3.2.4 Common Maintenance Tasks The most common tasks involve drivers and firmware. 3.2.4.1 Uninstalling the ioDrive Windows Driver To uninstall the ioDrive Windows driver: 1. Go to Start > Control Panel. 2. Click Administrative Tools. 3. Click Computer Management. 4. Click Device Manager in the console tree at the left. 5.
  • Page 28: Upgrading The Iodrive Firmware

    3.2.4.3 Upgrading the ioDrive Firmware You should upgrade the firmware only if the System Event Log reports out-of- Caution: date firmware or if instructed to do so by Dolphin Customer Support. 3.2.4.3.1 Viewing the Firmware Version You can view the ioDrive’s firmware version using the Windows System Event Log. You can then use this information to evaluate upgrading to a newer firmware release.
  • Page 29: Performing The Upgrade

    3.2.4.3.2 Performing the Upgrade Warning: It is extremely important that the power not be turned off to either the server or the DSE4XM chassis during a firmware upgrade, nor should the cable be disconnected. Power or connectivity loss during a firmware upgrade could cause device failure. Consider adding a UPS to the system prior to performing a firmware upgrade to prevent this from happening.
  • Page 30: Unmanaged Shutdown Issues

    will completely power up the DSE4XM chassis, to complete the firmware upgrade. (It must be a power down and restart of both the server and the chassis to ensure a complete reset of the+ system and the ioDrive(s). If there are multiple servers con- nected to the DSE4XM chassis, these servers should be powered down as well, and powered back up after the DSE4XM is powered up.) 3.2.5 Unmanaged Shutdown Issues...
  • Page 31: Enabling Auto-Attach

    This will create a new DWORD parameter registry key called AutoAttach with a hex value in: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\fiodrive\Parameters Your ioDrive will now not automatically attach the next time you reboot the computer. When you finish troubleshooting the driver issue, use ioManager to attach the ioDrive(s) and make them available to Windows.
  • Page 32: March 10, 2009 Dolphin Interconnect Solutions

    3.3 Troubleshooting Event Log Messages The Windows System Event Log will display fiodrive messages concerning the ioDrive—both Informational and Warnings. Each ioDrive is numbered from 0 upwards. These numbers reflect the PCIe bus Note: number where you installed the device. Use ioManager to view this number for your device.
  • Page 33 Message: Error: The ioDrive(x) initialization failed with error code 0xerrorcode (where errorcode is a number which may vary) Suggested Solutions: • Reinstall the Windows driver • Remove and reseat the ioDrive device • Remove and insert the ioDrive in a different PCIe slot If these do not correct the error, please contact Dolphin Customer Support.
  • Page 34 Suggested Solution: This error may appear if the system shut down abruptly or hung. You can use either the fio-attach command line utility or ioManager to re-attach the ioDrive. This attach process may take up to ten minutes as the utility rebuilds the drive. Message: Warning: The ioDrive(x) was not attached because auto-attach is disabled.
  • Page 35 Suggested Solution: The ioDrive must attach to the Windows operating system to be available to users and applications. (This attach normally occurs at boot time.) As part of this attach process, the ioDrive driver checks to see if there is an AutoAttach parameter in the Windows registry.
  • Page 36: Manual Installation Procedures

    To re-enable Auto Attach at boot time, refer to the section on Enabling Auto Attach. 3.4 Manual Installation Procedures The Windows Setup program should install your needed driver and software. However, if the driver does not install, you can perform a manual install (or upgrade) using the steps below for either Windows XP Pro/Server 2003 or Windows Vista/Server 2008.
  • Page 37 5. Click Browse next to the path field. Windows will display a file dialog. 6. Select the folder with the ioDrive driver (the default is Program Files\Fusion- io\driver). 7. Click OK. Windows will find the correct driver and install the device software. When the driver install completes, Windows will display this message: March 10, 2009 Dolphin Interconnect Solutions...
  • Page 38: Manual Install On Windows Vista Or Windows Server 2008

    Proceed to the appropriate Windows section in this guide to perform an outdated firmware check. 3.4.2 Manual Install on Windows Vista or Windows Server 2008 The Windows Driver Wizard will automatically detect the new ioDrive and start to locate its driver after you restart the system. To complete the install: 1.
  • Page 39 2. Click Browse my computer for driver software. The Setup program will ask you for a path to search. March 10, 2009 Dolphin Interconnect Solutions www.dolphinics.com...
  • Page 40 3. Click Browse next to the path field. Windows will display a file dialog. 4. Select the folder with the ioDrive driver (the default is Program Files\Fusion- io\driver). 5. Click OK. 6. Click Next. Windows will find the correct driver and install the device software. When the driver install completes, Windows will display this message: March 10, 2009 Dolphin Interconnect Solutions...
  • Page 41: Command Line Utilities Reference

    Proceed to the appropriate section for your Windows version to perform the outdated firmware check. 3.5 Command Line Utilities Reference The Windows Setup package installs various utilities into the Program Files\Fusion- io\utils folder. These provide a number of useful ways to access, test, and manipulate the ioDrive via the command line (Command Prompt).
  • Page 42 fio-attach Description Attaches the ioDrive and makes it available to Windows. You can then partition, format, or set up the ioDrive as part of a RAID array using the Windows Disk Management utility. This command displays a progress bar and percentage as it completes the attach process.
  • Page 43 where < device-node name is /dev/fctx PCIe bus for the ioDrive.) For example, the name installed in PCIe Bus 4 in your Windows system. (Use ioManager or fio-status to view this number.) Options Immediate: Causes a forced immediate detach (does not save metadata) Quiet: Runs the Detach process without displaying the progress bar or percentage.
  • Page 44 Options -s <device-size> fio-status Description Provides detailed information about the specified or all installed ioDrive(s). The fio- status command requires that the Windows driver be loaded. If it finds no device, it displays an index number instead. Syntax fio-status </dev/fctx> [-c, -a, -h, -v] where /dev/fctx refers to the name of this device and the x is its PCIe bus number.
  • Page 45 Count: Report only the number of ioDrives installed. All: Print all available information for each device. The fio-status command displays the following information: • Serial number • Part number • Manufacturer's name • Manufacturing date • Firmware version at manufacturing time •...
  • Page 46 ioDimm3 SN:0719 PN:001195011, Mfr:000 Date:20080709 Firmware v11791 92 GBytes, 8192 blocks, 256 pages, 47264 bytes/page (25 pads, 1 plane, 4 banks) Nand: Samsung (ec) SLC Error correction: 11 bits per 240 bytes, retire above 4 bits FPGA ID:000 UID:0000000002cf01326845000048f00c00 PCI: 02:00.0, Slot Number:2 Vendor ID: 1aed Device ID: 1003 Ambient temperature: 40 degC Internal temperature: avg 44.3 degC, max 50.7 degC Media status: healthy.
  • Page 47: Enabling Snmp

    Options Updates the specified device. Use /dev/fctx where x is the device’s PCIe bus number. (Use fio-status to view this.) Force Upgrade (Also used to perform a rollback to an earlier firmware version.) List firmware available in the archive. Pretend: Show what updates would be done (the firmware is not modified).
  • Page 48: Windows Management Instrumentation (Wmi)

    Program Files\Fusion-io\SNMP folder. (Refer to the Release Notes for further details on the MIB.) 3.6.1 Windows Management Instrumentation (WMI) WMI is the Microsoft implementation of the Common Information Model (CIM) and Web-Base Enterprise Management (WBEM). WMI support is an optional component. To install it: 1.
  • Page 49 C:\WINDOWS\system32\wbem\snmp\smi2smir /g RFC1213-MIB.txt cpqHost.mib cpqIODrv.mib > cpqIODrv.mof 4. To register this MOF file with WMI, type in the command: C:\WINDOWS\system32\wbem\mofcomp cpqIODrv.mof Your management system is now ready for active monitoring. March 10, 2009 Dolphin Interconnect Solutions www.dolphinics.com...

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