Eye3 Mobile VTRACKER User Manual

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User Manual
for
VTracker &WitnessPro
Mobile Digital Video Recorder
Copyright 2013, Eye3Data
All Rights Reserved

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Summary of Contents for Eye3 Mobile VTRACKER

  • Page 1 User Manual VTracker &WitnessPro Mobile Digital Video Recorder Copyright 2013, Eye3Data All Rights Reserved...
  • Page 2 Vtracker/WitnessPro-2.0 EYE3 WitnessPro/VTracker Digital Video Recorder Contact Information Eye3Data 9624 Cincinnati Columbus Rd. Suite 310 Cincinnati, OH 45241 USA Web site: www.eye3data.com Local Phone: 513-779-0604; Local Fax: 513-898-0206 North American Sales: 888-777-9059 Email: sales@eye3data.com Technical Support: 888-777-9059 Email: technical_support@eye3data.com Customer Support 888-777-9059 Email: customer_service@eye3data.com...
  • Page 3: Table Of Contents

    Vtracker/WitnessPro-2.0 Contents Product Overview ......................5 Product Solution ......................6 VTracker Connections ....................7 WitnessPro Connections ....................8 Handheld IR Remote Control ..................9 Menu Tree ........................12 System Startup ......................13 Menu Configuration ....................14 I.Search ........................15 1.0 All Files ........................15 1.1 Event Files ......................
  • Page 4 Vtracker/WitnessPro-2.0 4.3 WIFI Setup ....................... 40 4.4 Mobile Network ...................... 41 5.0 Event ........................44 5.1 Sensor ........................44 5.2 Sensor Output ......................45 5.3 Speed ........................46 5.4 Acceleration ......................47 5.5 Temperature ......................48 5.6 Camera ........................48 5.7 Voltage ........................
  • Page 5: Product Overview

    Vtracker/WitnessPro-2.0 Product Overview WitnessPro/VTracker is a cost-effective and well-designed HDD/SD card based Mobile Digital Video Recorder specially designed for vehicle surveillance and remote monitoring and combined with a high-speed processor and embedded operating system. The advanced H.264 video compression and decompression, wireless transmission, and GPS location make WitnessPro/VTracker a very powerful and perfect solution for vehicles.
  • Page 6: Product Solution

    Vtracker/WitnessPro-2.0 ACCESSORY MODULES Video interface module includes GPS location and speed.  Vehicle motion manager includes 3-axis Inertia Sensor to determine video-matched motion events.  Wireless module CDMA/GPRS/EDGE/3G, WIFI for transferring data to Eye3Dispatch Live View server for  remote monitoring.
  • Page 7: Vtracker Connections

    Vtracker/WitnessPro-2.0 VTracker Connections www.eye3data.com...
  • Page 8: Witnesspro Connections

    Vtracker/WitnessPro-2.0 WitnessPro Connections Items Name Description WI-FI ANT connector WI-FI For connecting the WIFI ANT GPS ANT connector For connecting the GPS ANT 3G/EDGE/GPRS Con For connecting the 3G/EDGE/GPRS ANT Power input DC8-48V For connecting power input Network port RJ45...
  • Page 9: Handheld Ir Remote Control

    Vtracker/WitnessPro-2.0 Handheld IR Remote Control Numeric Input Keys Use the numbers to input values in the system to setup screen or switch through the channels in live view and playback. The plus and minus keys are used to increase setup values one by one.
  • Page 10: Numeric Keypad

    Vtracker/WitnessPro-2.0 Handheld Control Key Functions: Numeric Keypad: [0-9] keys: During setup, the number keys are used to input values. For toggling between channels, use the numeric keypad to access the corresponding camera. [+], [-] keys: During setup, the plus and minus keys are used to select next or previous values.
  • Page 11 Vtracker/WitnessPro-2.0 Record Start the recording manually. Freeze playback to a single frame and advance one frame at a time. PAUSE/STEP To advance the frame, press Pause / Step to move frame by frame. ▐► Press EXIT to return to normal playback speed.
  • Page 12: Menu Tree

    Vtracker/WitnessPro-2.0 Menu Tree www.eye3data.com...
  • Page 13: System Startup

    Vtracker/WitnessPro-2.0 System Startup After connecting the WitnessPro or VTracker to the vehicle power supply (refer to the installation diagram), turn on the vehicle ignition and the unit will automatically start recording. Login screen for System Setup WitnessPro/VTracker menu is semi-transparent; you can see the live view when you make GUI configurations.
  • Page 14: Menu Configuration

    UNIT ID: The ID of the WitnessPro/VTracker. You can change the ID setting in the GUI. After the ID has been set, the number will be displayed automatically in parenthesis [i.e. (123456)].
  • Page 15: I.search

    You can search all the video files including normal files and alarm files by record time and file type. By selecting the option ALL FILES, the following screen will display: FILE SOURCE: User can choose to playback from the HDD/SD or from the SD for mirror recording in WitnessPro/VTracker. www.eye3data.com...
  • Page 16 FILE TYPE: The type of file: alarm file or normal file. DATE: WitnessPro/VTracker system will display the current day automatically. Any day with recorded files will be indicated in green. Any day with ALARM FILES will be indicated in red.
  • Page 17 EXPORT: Export the selected file to external device by USB port on the front of the WitnessPro/VTracker. To export events to the storage device, connect the external storage device to the WitnessPro/VTracker by USB port and then press【EXPORT】The following screen will pop up: TOTAL: The number of files that are selected for back up.
  • Page 18: Event Files

    For example: If a video file was recorded and created when the system was set in PAL format, then the video file cannot be played back when the WitnessPro/VTracker is rebooted up in NTSC format. The system has to be set in the same format type as the video file was recorded or created in.
  • Page 19 Vtracker/WitnessPro-2.0 SEARCH Press 【 】 to display the EVENT LIST MENU. The menu lists all the video files according to file type and date. For selecting the LOG file you want to backup. Use the arrow keys on the remote SEL: control to select the log file that you want to back up.
  • Page 20: Ii.setup

    Vtracker/WitnessPro-2.0 II. Setup This section explains how to setup the unit and how to check the working status. 2.0 System Use ARROWS to select and press ENTER. The screen will show the menu as below: 2.1 Date/Time www.eye3data.com...
  • Page 21: General

    IGNITION This function allows for a shut down delay. For example: If you set the shut down delay function time at five minutes, then every time the ignition is turned off the WitnessPro/VTracker will shut down after five minutes. www.eye3data.com...
  • Page 22 Vtracker/WitnessPro-2.0 B) TIMER : This function allows you to set an automatic recording timer. If you select TIMER, then the following screen below will pop up. This will allow you to set up your BOOT UP TIME and SHUT DOWN TIME.
  • Page 23 Vtracker/WitnessPro-2.0 BOOT UP TIME: The exact time unit starts every day. SHUT DOWN TIME: The exact time unit shuts down every day. BOOT UP IN Record Function linked to Timer Start Up. For example, if ON is enabled and RECORDING TIME: the BOOT UP TIME is set to 6:00:00, then at 6:00:00, the unit will automatically start to record even if the ignition is OFF.
  • Page 24: Register Info

    Vtracker/WitnessPro-2.0 2.3 Register Info UNIT S/N: The Serial Number for WitnessPro/VTracker. Every unit has only one Serial Number. This number is read from a special encrypted chip. UNIT ID: Is the Device ID. Use the NUMERIC keypad to enter the system ID from 00000 to 99999.
  • Page 25: Format

    Vtracker/WitnessPro-2.0 2.4 Format Select the device you want to format: Video Storage, SD card, or external USB storage device. DEVICE: Press 【ENTER】 to select the target device for format. There are 2 options: VIDEO STORAGE (HDD) and/or SD/ USB. Press 【FORMAT】to format the storage device.
  • Page 26 On a thumb drive, create a folder named dvrupgrade and copy the FIRMWARE upgrade file to this folder. Insert the thumb drive into the USB port on the front panel of the WITNESSPRO/VTracker. Go to SETUP-> SYSTEM-> UPGRADE and press 【UPGRADE】to begin the firmware upgrade.
  • Page 27: User Security

    Vtracker/WitnessPro-2.0 will pop up if you try upgrading the firmware again: 2.6 User Security Set up password for USER and ADMIN. PASSWORD ENABLE: Selecting “ON” will require a password to access the setup menu. Selecting “OFF” will not require a password to access the setup menu.
  • Page 28: Configuration Files

    Vtracker/WitnessPro-2.0 CONFIRM: Re-enter the PASSWORD. If the password does not match, the system will not accept the password setting. The following screen will pop up: After the password is set, select【SAVE】to save the changes. 2.7 Configuration Files Restores default settings and exports/imports the unit configuration.
  • Page 29: System Log

    EXPORT THE GEO Export all the GEO-FENCING configuration files from one FENCING CONFIG EYE3WITNESSPRO/VTRACKER to another. This confirms that both FILE: systems have the same settings. To export the GEO-FENCING configuration file, insert the external storage device to the USB port and press 【EXPORT】 .
  • Page 30: Record

    Vtracker/WitnessPro-2.0 The configuration file will export to the external device. IMPORT THE GEO Imports the EYE3WITNESSPRO/VTRACKER GEO-FENCING configuration FENCING CONFIG files to the current device. Insert the external storage device to the USB FILE: port (Must have configuration file in the storage device) and then press 【...
  • Page 31 Vtracker/WitnessPro-2.0 VIDEO TYPE: There are 2 options: PAL and NTSC. The default setting is NTSC. RECORD MODE: There are three modes: GENERAL, TIMER, and EVENT: GENERAL: Unit will start to record automatically when powered up and the key is in the locked position.
  • Page 32: Osd (On Screen Display) Overlay

    If the HDD is damaged, you can search the video files from SD card. 3.2 OSD (On Screen Display) Overlay Set up the screen which controls the options to be viewed on the WitnessPro/VTracker OSD in live view. DATE/TIME: Displays date and time on the OSD.
  • Page 33: Channel Setting

    Vtracker/WitnessPro-2.0 TEMPERATURE: Displays the temperature on the OSD. FIRMWARE VERSION: Displays the current firmware version. GPS INFO: Displays the GPS working status. CH NAME: Displays Channel name VEHICLE NO.: Display Vehicle ID IMAGE: Transparent image toggle switch to turn ON/OFF...
  • Page 34: Record Setting

    Vtracker/WitnessPro-2.0 Enables record function. Set a name for the channel. In this section, you can define a name for each NAME: channel. For example, if you set up the name “ABC” for channel 1, then when you are in live view, you Channel 1 will be as “ABC”.
  • Page 35: Sub-Stream

    Vtracker/WitnessPro-2.0 3.5 Sub-Stream SUB-STREAM is the video settings for the Eye3Dispatch Live View transmission. There are two MODES for SUB-STREAM: MODE 1 is for a wider bandwidth network such as LAN or WIFI. MODE 2 is for a narrower bandwidth network such as a mobile wireless transmission.
  • Page 36: Schedule

    Vtracker/WitnessPro-2.0 BANDWIDTH: Set up the bandwidth for the sub-stream based on your network capabilities. SUB-STREAM Sub-Stream is the video settings for Eye3Dispatch Live View transmission. Enable or Disables the channel. RES: Resolution: CIF and QCIF option. Frame rate can be set from 1 to 25.
  • Page 37: Other Set

    Vtracker/WitnessPro-2.0 DATE: Press ENTER to change recording schedule Single Day: Choose the name of the day to create a recording schedule.  Every Day: Choose “Every” to apply the schedule to every day of the  week. Weekday: Schedule will only apply on Weekdays (Monday to Friday).
  • Page 38 Vtracker/WitnessPro-2.0 INITIALIZE INTERFACE: LIVING is to show the live view image in LCD monitor; CP3 MENU is to show the CP3 setting menu. Watermark which prevents any modification of a recorded file, (most WATERMARK: law enforcement require this feature). INTERCOM SENSOR: This is to set the intercom function of CP3.
  • Page 39: Network

    Vtracker/WitnessPro-2.0 4.0 Network 4.1 Server Network Server Network is the IP and port settings for Eye3Dispatch Live View software. MESSAGE SERVER: While using the Eye3Dispatch Live View software, require assigned the IP address to allow MDVR can sending the video and data to this destination. This server IP must be the same with the server IP of CMS (the IP of the PC that installed message server).
  • Page 40: Local Network

    Vtracker/WitnessPro-2.0 4.2 Local Network Local IP is the IP setting for the WitnessPro/VTracker to make sure that the unit is able to go online Must enter a fixed IP address to use Network capabilities, please consult with your local Internet Service Provider for this information.
  • Page 41: Mobile Network

    Vtracker/WitnessPro-2.0 Enter the static IP address of the built-in WIFI. Enter the subnet mask. SUB: GATE: Enter the gateway. ESSID: Enter the ESSID of the access point. GET IP TYPE: There are two options: STATIC IP and AUTO IP STATIC IP: Assign unit static IP.
  • Page 42 Vtracker/WitnessPro-2.0 Select the active mode to trigger 3G live view transmission: ALWAYS, CALL/SMS, and/or SENSOR. Always: 3G transmission keep connected after the MDVR power ON. Call/SMS: 3G transmission will be triggered when anyone of the 3 preset mobile phones call or sends messages to the SIM card number in MDVR.
  • Page 43 Vtracker/WitnessPro-2.0 INTERCOM FUNCTION This feature will enable open or close intercom function in CP3. FTP SETTING The MDVR can work as an FTP server. User can type the MDVR's IP address in IE address bar to log into the MDVR and copy the video files.
  • Page 44: Event

    Vtracker/WitnessPro-2.0 5.0 Event 5.1 Sensor WitnessPro/VTracker series unit can support 8 sensor inputs. Enable, to active this sensor NAME: Press ENTER on the Name field to display the soft keyboard. Enter the text name to identify the source of each Sensor connected to the unit.
  • Page 45: Sensor Output

    5.2 Sensor Output WitnessPro/VTracker both support 2 sensor outputs, two sensor outputs are on the I/O HUB. All the alarm inputs can trigger the three sensor outputs, such as sensor1~8, over speed, temperature, video loss and so on, please enter into GUI>>>>SETUP>>>EVENT>>>SENSOR OUTPUT, as follows:...
  • Page 46: Speed

    Vtracker/WitnessPro-2.0 ON will trigger the output, OFF means it can’t. 5.3 Speed Set the alarm for speed and other parameters. SOURCE: Unit is capable of capturing vehicle speed via GPS antenna or Vehicle--speedometer. www.eye3data.com...
  • Page 47: Acceleration

    Vtracker/WitnessPro-2.0 Browse between the settings of GPS or speedometer from the list. Please note that the GPS antenna should be connected to MDVR to receive satellite signals for speed. For more information on capturing speed from speedometer please contact local distributor for more technical support;...
  • Page 48: Temperature

    Vtracker/WitnessPro-2.0 This function is only available when the unit is connected to the inertial sensor. 5.5 Temperature This feature observes the temperature of the unit. Unit will trigger the alarm if it is setup for HIGH TEMP or LOW TEMO.
  • Page 49: Voltage

    Vtracker/WitnessPro-2.0 MOTION DETECTION SETTING: This is to set the Channel which will be used for motion detection and the channel for blind detection, sensitivity, and sensitive area. OSD: This to name the alarms caused by different kinds of camera triggers. For example, MD for motion detection, BD for blind detection and VL for video loss.
  • Page 50: Peripheral

    Vtracker/WitnessPro-2.0 ALARM FOR PANIC BUTTON: This is to set the panic button alarm files. 6.0 Peripheral www.eye3data.com...
  • Page 51: Ptz

    Vtracker/WitnessPro-2.0 6.1 PTZ CHANNEL: Indicates the channel of the PTZ that is connected. PROTOCOL: Selects the different PTZ protocols. There are two protocols to choose from with Pelco-D being the default. BAUD RATE: Allows you to select a baud rate for your PTZ. Select from 1200, 2400, 4800, and 9600.
  • Page 52: Iii.information

    Vtracker/WitnessPro-2.0 This interface is for external accessory connections, such as control pane, PTZ, Inertia sensor, LED screen, station announcement and so on. MODE: There are STANDARD and BUS MODE options. When the standard mode is chosen, you can select each external port for each COM.
  • Page 53: History

    Vtracker/WitnessPro-2.0 7.1 History Displays History Information Data (Press 【CLEAR】to delete all the current data) 7.2 Modules Displays the module information (GPS, GPRS/CDMA/ EDGE/3G, and WIFI) www.eye3data.com...

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