Troubleshooting - ION SnapCam Quick Start Manual

7. Troubleshooting

Problem
Unable to record
videos or photos
Cannot find
removable disk
after connecting the
camera to the
computer
Blurry images
Cause
1. MicroSD card is
not inserted.
2. Memory is full.
Camera
malfunction.
Connection failure.
The lens of camera
is dirty
EN-18
Solution
1. Insert a MicroSD
card. Supports
2GB – 32GB
class 6 or higher.
2. Replace a
memory card
with space
available for
content.
3. Reset the
camera.
1. Check all cable
connections.
2. Restart the
computer if
necessary.
Clean the lens with
soft and dry cloth