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Boca 112k DynamicDuo Hardware Reference Manual

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Boca 112K DynamicDuo
Modem
Up to 112Kbps DATA
14.4Kbps FAX
Plug-and-Play
Hardware Reference Guide

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Summary of Contents for Boca 112k DynamicDuo

  • Page 1 Boca 112K DynamicDuo Modem Up to 112Kbps DATA 14.4Kbps FAX Plug-and-Play Hardware Reference Guide...
  • Page 2 2 2 2 2 2 Boca 112K DynamicDuo Modem Boca 112K DynamicDuo Modem Boca 112K DynamicDuo Modem Boca 112K DynamicDuo Modem Boca 112K DynamicDuo Modem...
  • Page 3 3 3 3 3 3 Bef or or or or or e e e e e Y Y Y Y Y ou Beg ou Beg ou Beg ou Beg in y in y in y in y our Installa our Installa our Installa our Installa tion tion...
  • Page 4 If for some reason you are unable to return the product directly to its place of purchase, refer to the “Servicing Your Product” and “Warranty” sections in this manual for instructions. Boca 112K DynamicDuo Modem Boca 112K DynamicDuo Modem Boca 112K DynamicDuo Modem...
  • Page 5 Copyright Copyright ©1997. Boca Research, Inc. All rights reserved. No reproduction of this document in any form is allowed without permission in writing from Boca Research, Inc. Boca Research Inc. is not liable for any damage resulting from technical or editorial errors or omissions contained in this document.
  • Page 6 Appendix C: Modem Command Reference Appendix C: Modem Command Reference Appendix D: Servicing Your Boca Product Appendix D: Servicing Your Boca Product ....57 57 57 57 57 Appendix D: Servicing Your Boca Product Appendix D: Servicing Your Boca Product...

  • Page 7: How This Manual Is Organized

    7 7 7 7 7 HOW THIS MANUAL IS ORGANIZED Section One: Introduction Section One: Introduction Section One: Introduction Section One: Introduction Section One: Introduction. An overview of the features of your modem. Section T Section T Section T Section T Section Two: Installation.
  • Page 8 Both modems can be operated independently on two analog phone lines or “teamed” to provide a single data communications link. The Boca 112K DynamicDuo Modem provides full fax/data modem operation and is Plug-and-Play compatible. Modem data rate speed is up to 56Kbps* on each telephone line for a combined speed of up to 112Kbps on two lines.
  • Page 9 9 9 9 9 9 Boca 112K DynamicDuo Modem Sample Boca 112K DynamicDuo Modem Sample Boca 112K DynamicDuo Modem Sample Boca 112K DynamicDuo Modem Sample Boca 112K DynamicDuo Modem Sample Conf Conf igura Conf igura igura igura tion tion tion...
  • Page 10 Installa o: Installa tion tion tion This section explains how to install the Boca 112K DynamicDuo Modem in your computer. Review the contents of your package If any items are missing or If any items are missing or to make all items are present. If any items are missing or...
  • Page 11 5. Secure the modem into place by aligning its metal retaining bracket with the hole in the top edge of the system’s rear panel. Fasten the modem’s metal bracket with the screw removed from step 2. 6. Disconnect your present phone cord(s) from the wall jack(s). Plug the end of the phone cord that came with the modem into the wall jack, and the other end into the jack with the symbol ) on the back of the modem.
  • Page 12 If you do NOT have a Plug and Play computer, go on to Modem Setup Modem Setup Modem Setup Modem Setup Modem Setup (Windows 95, page 13; Windows NT, page 15). Boca 112K DynamicDuo Modem Boca 112K DynamicDuo Modem Boca 112K DynamicDuo Modem Boca 112K DynamicDuo Modem Boca 112K DynamicDuo Modem...

  • Page 13: Plug And Play Installation

    2.2 Modem Setup f 2.2 Modem Setup f or or or or or W W W W W indo 2.2 Modem Setup f indo indo indo ws 95 User ws 95 User ws 95 User s s s s s ws 95 User 2.2 Modem Setup f 2.2 Modem Setup f...
  • Page 14 Device Manager Device Manager. Device Manager Congratulations! Setup is complete for Windows 95 users. Continue with 2.4 Testing the Connection. Boca 112K DynamicDuo Modem Boca 112K DynamicDuo Modem Boca 112K DynamicDuo Modem Boca 112K DynamicDuo Modem Boca 112K DynamicDuo Modem...
  • Page 15 2.3 Modem Setup f 2.3 Modem Setup f 2.3 Modem Setup f or or or or or W W W W W indo indo indo ws NT User indo ws NT User ws NT User s s s s s ws NT User 2.3 Modem Setup f 2.3 Modem Setup f...
  • Page 16 Congratulations! Setup is complete for Windows NT. The modem is now ready to be tested and operated. Continue with 2.4 Testing the Connection . Boca 112K DynamicDuo Modem Boca 112K DynamicDuo Modem Boca 112K DynamicDuo Modem Boca 112K DynamicDuo Modem...
  • Page 17 2.4 T T T T T esting the Connection esting the Connection esting the Connection esting the Connection esting the Connection 1. Install and start your communications software. Place it in terminal mode and select the modem you wish to test. Refer to the program’s documentation if you require assistance.
  • Page 18 Modem does not There may be a conflicting port respond respond respond respond respond address. Re-configure the modem’s COM port address Boca 112K DynamicDuo Modem Boca 112K DynamicDuo Modem Boca 112K DynamicDuo Modem Boca 112K DynamicDuo Modem Boca 112K DynamicDuo Modem...
  • Page 19 SYMPTOM POSSIBLE REMEDY n Verify that the communication software is Modem does Modem does Modem does Modem does Modem does set to the same communications port not respond not respond not respond not respond not respond where your modem is attached (e.g., (contd) (contd) (contd)
  • Page 20 An incoming call may have broken the connection if a call-waiting feature was enabled. Disable call- waiting and try again. Boca 112K DynamicDuo Modem Boca 112K DynamicDuo Modem Boca 112K DynamicDuo Modem Boca 112K DynamicDuo Modem Boca 112K DynamicDuo Modem...
  • Page 21 SYMPTOM POSSIBLE REMEDY I am having trouble I am having trouble I am having trouble I am having trouble I am having trouble Init strings are primarily personal getting my init getting my init getting my init getting my init getting my init preferences.
  • Page 22 Make sure the AT&R1 is set in your terminates terminates terminates terminates terminates active profile. abnormally abnormally..abnormally abnormally abnormally Boca 112K DynamicDuo Modem Boca 112K DynamicDuo Modem Boca 112K DynamicDuo Modem Boca 112K DynamicDuo Modem Boca 112K DynamicDuo Modem...
  • Page 23 Appendix Appendix A: A: A: A: A: T T T T T echnical Specif Appendix echnical Specif echnical Specif tions tions echnical Specif ica ica tions tions Appendix Appendix echnical Specif tions • Integrated 56Kbps Modem Data/Faxchipset Data • K56Flex, 33600, 31200, 28800, 26400, 24000, 21600, 19200, 16800, 14400, 12000, 9600, 7200, 4800, 2400, 1200, 300 •...
  • Page 24 Note: The manufacturer is not responsible for any radio or TV interference caused by unauthorized modifications to this equipment. Such modifications could void the user’s authority to operate the equipment.” Boca 112K DynamicDuo Modem Boca 112K DynamicDuo Modem Boca 112K DynamicDuo Modem Boca 112K DynamicDuo Modem...
  • Page 25 Notif Notifica Notif ication to the tion to the tion to the T T T T T elephone Compan tion to the elephone Compan elephone Company y y y y elephone Compan Notif Notif tion to the elephone Compan Notification to the telephone company is no longer required prior to connecting the registered equipment but upon request from the telephone company the user shall tell the telephone company which line the equipment is connected to as well as the registration number and the ringer equivalence of...
  • Page 26 Boca 112K DynamicDuo Modem Boca 112K DynamicDuo Modem Boca 112K DynamicDuo Modem Boca 112K DynamicDuo Modem...
  • Page 27 Users should ensure, for their own protection, that the electrical ground connections of the power utility, telephone lines, and internal metallic water pipe system, if present, are connected together. This precaution may be particularly important in rural areas. CAUTION: Users should not attempt to make such connections themselves, but should contact the appropriate electric inspection authority or electrician, as appropriate.
  • Page 28 Boca 112K DynamicDuo Modem Boca 112K DynamicDuo Modem Boca 112K DynamicDuo Modem Boca 112K DynamicDuo Modem...
  • Page 29 W W W W W ARNING/A ARNING/A ARNING/A ARNING/A ARNING/ATTENTION TTENTION TTENTION TTENTION TTENTION #1 #1 #1 #1 #1“CAUTION: CAUTION: CAUTION: CAUTION: CAUTION: THIS MODEM CARD IS INTENDED TO BE INSTALLED IN CSA CERTIFIED EQUIPMENT IN THE FIELD BY THE USER IN THE MANUFACTURER’S DEFINED OPERATOR ACCESS AREA. CHECK THE EQUIPMENT OPERATING/INSTALLATION INSTRUCTIONS AND/OR EQUIPMENT MANUFACTURER TO VERIFY/CONFIRM IF YOUR EQUIPMENT IS SUITABLE FOR USER-INSTALLED APPLICATION CARDS.”...
  • Page 30 Enables echoing of the commands to the screen. (default). Enables echoing of the commands to the screen. (default). Enables echoing of the commands to the screen. (default). Boca 112K DynamicDuo Modem Boca 112K DynamicDuo Modem Boca 112K DynamicDuo Modem Boca 112K DynamicDuo Modem...
  • Page 31 Command Command Command Description Description Description Command Command Description Description Disconnect (hang-up) ATH0 Instructs modem to go on-hook. ATH1 Instructs modem to go off-hook. Identification ATI0 Displays the product identification code. Example: 33600 ATI1 Displays the checksum. ATI2 Displays ROM checksum as OK or ERROR. ATI3 Displays the firmware revision level.
  • Page 32 Disables monitoring of busy tones unless forced otherwise by country requirements; sends only OK, CONNECT, RING, NO CARRIER, ERROR, NO DIAL TONE, NO ANSWER and CONNECT XXXX result codes. Boca 112K DynamicDuo Modem Boca 112K DynamicDuo Modem Boca 112K DynamicDuo Modem Boca 112K DynamicDuo Modem...
  • Page 33 Command Command Command Command Command Description Description Description Description Description ATX3 Enables monitoring of busy tones; sends only OK, CONNECT, RING, NO CARRIER, ERROR, NO DIALTONE, NO ANSWER and CONNECT XXXX. A A A A A TX4 Enables monitoring of busy tones and sends all Enables monitoring of busy tones and sends all Enables monitoring of busy tones and sends all Enables monitoring of busy tones and sends all...
  • Page 34 Boca 112K DynamicDuo Modem Boca 112K DynamicDuo Modem Boca 112K DynamicDuo Modem Boca 112K DynamicDuo Modem Boca 112K DynamicDuo Modem...
  • Page 35 Note on Flow Control. XON/XOFF is a software-based flow control method, using standard ASCII control characters to pause or resume data transmission. RTS/CTS pacing, a hardware-based method, uses an electrical signal. Signals are exchanged as follows: RECEIVER RECEIVER RECEIVER TRANSMITTER TRANSMITTER TRANSMITTER RECEIVER...
  • Page 36 AT&Z0= Stores a 34 digit dial string. AT&Z1= Stores a 34 digit dial string. AT&Z2= Stores a 34 digit dial string. AT&Z3= Stores a 34 digit dial string. Boca 112K DynamicDuo Modem Boca 112K DynamicDuo Modem Boca 112K DynamicDuo Modem Boca 112K DynamicDuo Modem...
  • Page 37 MNP Opera MNP Opera tion MNP Opera tion tion tion MNP Opera MNP Opera tion The modem supports all of the preceding classes. The following AT Commands apply to the MNP protocol. Default values are highlighted. Break Control Determines the modem response when a BREAK is received from the DTE or the remote modem.
  • Page 38 .42bis and MNP5 data compression .42bis and MNP5 data compression .42bis and MNP5 data compression (default) (default) (default) (default) (default) Boca 112K DynamicDuo Modem Boca 112K DynamicDuo Modem Boca 112K DynamicDuo Modem Boca 112K DynamicDuo Modem Boca 112K DynamicDuo Modem...
  • Page 39 Command Command Command Command Command Description Description Description Description Description Auto-retrain Determines whether or not the modem automatically monitors the line quality and requests a retrain when necessary. AT%E0 disables line quality monitor auto-retrain AT%E1 enables line quality monitor auto-retrain A A A A A T%E2 T%E2 T%E2...
  • Page 40 AT S0=3 [ENTER] to have the modem automatically answer on the third ring. The table on the following page lists the modem’s registers and their functions. Boca 112K DynamicDuo Modem Boca 112K DynamicDuo Modem Boca 112K DynamicDuo Modem Boca 112K DynamicDuo Modem...
  • Page 41 Reg. Range Units Default Definition 0-255 rings Auto-answer 0-255 rings Count incoming rings 0-255 rings Escape character value. 0-127 ASCII Carriage return character. 0-127 ASCII Line feed character. 0-255 ASCII Backspace character. 2-255 seconds Wait time for Blind Dialing. 1-255 seconds Wait for carrier after dial.
  • Page 42 Bit Mapped Registers. Bit Mapped 104(68h) Bit Mapped Registers. Bit Mapped 195(C3h) Bit Mapped Registers. 136, 138 Data Compression Control. Boca 112K DynamicDuo Modem Boca 112K DynamicDuo Modem Boca 112K DynamicDuo Modem Boca 112K DynamicDuo Modem Boca 112K DynamicDuo Modem...
  • Page 43 NOTE: 136 enables error correction with no compression; 138 enables error correction WITH compression. Reg. Range Units Default Definition 0, 7, 128 V.42 Negotiation. NOTE: 0 disables negotiation and proceeds with LAPM; 7 enables negotiation; and 128 disables negotiation and proceeds with fallback action specified in S36.
  • Page 44 The modem can send a string of information to the DTE consisting of selected options using the following command: +MS? The response is: +MS: <mod>,<automode>,<min_rate>,<max_rate>,<x_law>,<rb_signaling> Boca 112K DynamicDuo Modem Boca 112K DynamicDuo Modem Boca 112K DynamicDuo Modem Boca 112K DynamicDuo Modem Boca 112K DynamicDuo Modem...
  • Page 45 For example: +MS: 56,1,300,56000,0,0 [56Kbps default values] +MS: 11,1,300,33600,0,0 [33.6Kbps default values] +MS: 10,1,300,14400,0,0 [14.4Kbps default values] Reporting Supported Options The modem can send a string of information to the DTE consisting of supported options using the following command: +MS=? The response is: +MS: (list of supported <mod>...
  • Page 46 V.8 bis/V.8 or V.32 bis Annex A. The options are: <automode> Option Selected Automode disabled Automode enabled using V.8 bis/V.8 or V.32 Annex A (Default) Boca 112K DynamicDuo Modem Boca 112K DynamicDuo Modem Boca 112K DynamicDuo Modem Boca 112K DynamicDuo Modem Boca 112K DynamicDuo Modem...
  • Page 47 The default value is 1, which enables automode. Note, however, there are modulations for which there is no automatic negotiation, e.g., Bell 212 (<mod> = 69). For <automode> = 0 (automode disabled, i.e., fixed modulation): If <max_rate> is within the rates supported by the selected modulation, the selected rate is that specified by <max_rate>.
  • Page 48 Result Codes: Valid subparameter string ERROR Otherwise. 7. <maxup_rate> This is the maximum upload rate (default is 33600). (56K only) Boca 112K DynamicDuo Modem Boca 112K DynamicDuo Modem Boca 112K DynamicDuo Modem Boca 112K DynamicDuo Modem Boca 112K DynamicDuo Modem...
  • Page 49 Result Codes Result Codes Result Codes Result Codes Result Codes Result Result Result Numeric Numeric Numeric Result Result Numeric Numeric Code Code Code V V V V V alue alue alue alue Description Description Description Code Code alue Description Description Modem successfully executed a command line.
  • Page 50 For X4; when a call fails to connect and the number dialed is considered ‘blacklisted’. A fax modem connection is established. Boca 112K DynamicDuo Modem Boca 112K DynamicDuo Modem Boca 112K DynamicDuo Modem Boca 112K DynamicDuo Modem Boca 112K DynamicDuo Modem...
  • Page 51 Result Result Result Result Result Numeric Numeric Numeric Numeric Numeric Code Code Code Code Code V V V V V alue alue alue alue alue Description Description Description Description Description DATA A data modem connection is established. CARRIER 300 Carrier rate of 300 bps. CARRIER V.23 backward channel has been detected.
  • Page 52 CARRIER 31200 78 Carrier rate of 31200 bps. CARRIER 33600 79 Carrier rate of 33600 bps. Boca 112K DynamicDuo Modem Boca 112K DynamicDuo Modem Boca 112K DynamicDuo Modem Boca 112K DynamicDuo Modem Boca 112K DynamicDuo Modem...
  • Page 53 Result Result Result Result Result Numeric Numeric Numeric Numeric Numeric Code Code Code V V V V V alue alue alue alue Description Description Description Code Code alue Description Description PROTOCOL: Modem has connected in the MNP mode of error correction. PROTOCOL: Modem has connected in the MNP10 mode.
  • Page 54 Connect speed of 52000bps. CONNECT 54000 Connect speed of 54000bps. CONNECT 56000 Connect speed of 56000bps. +FCERROR +F4 Fax carrier error. Boca 112K DynamicDuo Modem Boca 112K DynamicDuo Modem Boca 112K DynamicDuo Modem Boca 112K DynamicDuo Modem Boca 112K DynamicDuo Modem...
  • Page 55 Har dw dw ar ar ar ar ar e Diagnostics e Diagnostics e Diagnostics e Diagnostics e Diagnostics The modem includes two tests which evaluate the operation of the modem and its connection to the local DTE. Use of these tests requires setup of internal registers and may also require the use of two modems and a central office line simulator.
  • Page 56 5. To begin, type AT&T8 [ENTER]. The modem responds with OK. 6. After the number of seconds specified in S18, the modem should respond with 000 (meaning 0 errors were found during the self test). Boca 112K DynamicDuo Modem Boca 112K DynamicDuo Modem Boca 112K DynamicDuo Modem...
  • Page 57 Boca Pr oduct If your Boca 112K DynamicDuo Modem requires service, first contact the authorized dealer from whom you purchased the product. If the dealer is unable to assist you, and you must contact Boca Research, Inc., please follow the instructions below. Our electronic BBS is available 24 hours a day at (561) 241-1601 and will support data transmission speeds up to 33.6Kbps with...
  • Page 58 3. Refer to the Warranty Statement if the product is covered under the five-year Boca Research, Inc. Limited Warranty. 4. Certain parts will not be covered under the Boca Research, Inc. Limited Warranty. Dealer installed parts are warranted by the dealer.
  • Page 59 5. When sending the modem to Boca Research, Inc. for repairs, please be sure to include: • the Boca Research modem (board only) (board only) (board only) (board only) (board only) • your name • your return street address (for UPS purposes) •...
  • Page 60 Boca Research, Inc. (BRI) warrants to the original buyer of this BRI product that the hardware is free of defects in materials and workmanship for a period of five (5) years from the date of purchase from BRI or an authorized dealer (“the Warranty Period”). Should the product fail to be in working order at any time during the five-year period, BRI, will at its option, repair or replace this product as described below, provided that in BRI’s sole determination the part or...
  • Page 62 Boca 112K DynamicDuo Modem Boca 112K DynamicDuo Modem Boca 112K DynamicDuo Modem Boca 112K DynamicDuo Modem Boca 112K DynamicDuo Modem...
  • Page 64 Manual Part No. 9346 11/97-1...