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HSB (HID USB) Troubleshooting Guide Table of Contents Overview ........................... 3 Checking the HSB Tablet’s Connection ................3 Checking the SigPlus Settings ....................4 www.topazsystems.com Back to Top...
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HSB (HID USB) Troubleshooting Guide Overview This document is a troubleshooting guide to the setup process for a Topaz HSB (HID USB) tablet. If the model number on the back of your signature pad does not end in “HSB-R”, then this troubleshooting guide does not apply to you.
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HSB (HID USB) Troubleshooting Guide 4. If you don’t see these entries, contact the Topaz Technical Support Team at techsupport@topazsystems.com or 805.520.8286. Checking the SigPlus Settings 1. If you are still having problems after SigPlus is installed and the Topaz tablet is connected and located successfully in the Device Manager, download and install the Topaz SigPlus Adjust...
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