Sphere3D GW2000 Quick Start Manual

Quick Start Guide
GW2000 ™
G-Series ™ 2U Appliance

Step 1

It is essential that you register your appliance to activate your warranty. Technical
and warranty support are not available until the warranty is active.
NOTE: Registered Users can use the online technical support Dashboard to register new or
additional G-Series appliances. Go to http://gwsupport.sphere3d.com
1. Go to http://gwsupport.sphere3d.com and click Register
2. At the Registration page, enter the requested information and the Captcha
phrase, and click Next .
3. At the Validation page, enter the license certificate data, click Validate to verify
the data, and click Next.
• If you don't have the license yet, just click Next to register yourself at this time.
• You can also generate an offline key if not connected to the Internet. The key
can be copied and used on the licensing page of the appliance.
4. At the Status page, review the appliance and registration statuses, and click Next.
5. At the Completion page, click Support Dashboard.
6. The registration process is complete and the Dashboard page is displayed.
Step 2
Attach Inner Rails
WARNING: To reduce the risk of electric shock or damage to equipment, always
remove any power cords while working with the unit.
WARNUNG:
Um das Risiko eines elektrischen Schlags oder Schäden am Gerät zu
vermeiden, ziehen Sie stets den Netzstecker, bevor Sie an der Einheit arbeiten.
AVERTISSEMENT: Pour réduire le risque de choc électrique ou endommagement de
l'équipement, retirez toujours les cordons électriques en travaillant avec l'appareil.
IMPORTANT: Two-post telco-style or other racks less than 29 inches in depth will NOT
support this unit.
The GW2000 appliance comes with a sliding rail rack kit for easy installation into a
19-inch (EIA-310) rack. The two rails are identical; install them with the end flanges
pointed away from the appliance.
1. Select a rail assembly and slide the inner rail out until it stops.
2. Slide the inner rail release latch forward and remove the inner rail.
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3. To retract the middle rail, release the lock (1) and slide it into (2) the outer rail.
*10400547-002*
10400547-002
4. Repeat
Steps 1–3
5. Align the inner rail against the side of the chassis with the correct edge up.
and use the Login link.
6. Using the supplied screws, secure the rail.
.
7. Repeat Steps 5–6

Optional Steps for Thicker Rack Rails

NOTE: For standard rack rail sizes of 3mm or less, skip this procedure and proceed to
Outer Rails to Square-holed
For rack rails that are thicker than 3mm, the sliding rail anchors cannot be seated
without exerting excessive force and potentially damaging the rail. The brackets need
to be removed from each end of the slide rails to make the anchors seat securely.
1. Locate the bracket on the end of a slide
rail.
2. Remove the screw securing the bracket
to the rail.
3. Push the bracket toward the end of the
rail, prying the back of the bracket
upward to unseat and remove it.
4. Repeat
Steps 1–3
rails.

Attach Outer Rails to Square-holed Rack

NOTE: If you have an older round-holed rack, contact Sphere 3D Support about our special
round-holed rack kit.
1. Position the front of one of the rails in line with the front vertical rail mounting
holes (1) and move it forward until the rail anchors pass through the holes.
1
for the other rail assembly.
for the other rail.
Rack.
Center
Screw
Pry Here
for each end of both
2 3
a
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2. Push the rail toward the outside of the rack (2) so that the rail locks snap into
place.
3. At the rear (3), slide the outer rail in or out to fit between the vertical rails (a) and
repeat Steps 1–2 to secure it (b).
NOTE: Make sure the rear holes are the same height as the front holes so the rail is level.
4. For the other rail, repeat Steps 1–3.
Step 3
Install in Rack
Once the rails are installed into the rack, the GW2000 chassis can be inserted.
1. Using the mechanical lifter, position the chassis in front of the rack.
WARNING: It is recommended that a mechanical lifter (or at least two people) be
used to raise and align the unit to prevent injury during installation. Use care when
inserting or removing a unit into or out of a rack to prevent the accidental tipping of
the rack, causing damage or personal injury.
WARNUNG: Um Verletzungen zu vermeiden, empfehlen wir zur Rack-Installation oder
-Deinstallation die Nutzung einer mechanischen Hebehilfe (oder mindestens zwei
Personen).
AVERTISSEMENT: Afin d'éviter des blessures pendant l'installation, il est recommande
d'utiliser un monte-charge (ou au moins deux personnes) pour élever ou aligner
l'appareil. Faites attention lorsque vous insérez ou retirez l'appareil d'un support, pour
empêcher le déversement accidentel de la crémaillère causant des dommages et des
blessures.
Attach
2. Insert the inner rails into the outer rails and slide the chassis into the rack.
3. Using four of the provided screws, secure the chassis to the front of the rack.

Additional Step for Thicker Rack Rails (3+mm) Only

4. Using the two provided screws, secure the slide rails' rear ends to the rack.
Step 4
Install Drives
The GW2000 appliance comes with the top row of drive bays empty and the remaining
eight bays filled with blank drive carriers. The four drives used by the server are
Rear
packed in ESD bags in the top foam.
View
IMPORTANT: To maintain proper airflow and cooling, a drive assembly or a blank drive
b carrier must be installed in every bay. No empty bays are allowed.
NOTE: Do not remove the disk drives from their carriers. Doing so voids the drive warranty.
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