Mercedes-Benz 2011 E-Class Cabriolet Operator's Manual page 102

Soft top (Cabriolet)
100
Problems with the soft top
Problem
The soft top will not
open or close.
Possible causes/consequences and M Solutions
The ignition is not switched on.
X
Make sure that the key is in position 2 in the ignition lock.
The trunk lid is open.
X
Close the trunk lid (
The trunk partition is not closed.
X
Close the trunk partition (
The roll bars have been deployed.
X
Visit a qualified specialist workshop.
The head restraints in the rear compartment do not retract
automatically.
X
Lower the head restraints in the rear compartment manually
( Y page 109).
The soft-top mechanism or control system is defective.
X
Close the soft top manually if necessary (
X
Visit a qualified specialist workshop.
The soft top was opened and closed several times in succession.
The soft-top drive has been deactivated automatically for safety
reasons.
You can open or close the soft top again after approximately ten
minutes.
X
Switch the ignition off and then on again.
X
Repeat the opening or closing procedure.
Y page 96).
Y page 96).
Y page 91).