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Sun StorEdge
3900 and 6900
Series Installation and Service
Manual
Sun Microsystems, Inc.
4150 Network Circle
Santa Clara, CA 95054 U.S.A.
650-960-1300
Part No. 816-3244-10
February
2002, Revision A
Send comments about this document to: docfeedback@sun.com

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  • Page 1 Sun StorEdge 3900 and 6900 ™ Series Installation and Service Manual Sun Microsystems, Inc. 4150 Network Circle Santa Clara, CA 95054 U.S.A. 650-960-1300 Part No. 816-3244-10 February 2002, Revision A Send comments about this document to: docfeedback@sun.com...
  • Page 2 Copyright 2002 Sun Microsystems, Inc., 4150 Network Circle• Santa Clara, CA 95054 USA. All rights reserved. This product or document is protected by copyright and distributed under licenses restricting its use, copying, distribution, and decompilation. No part of this product or document may be reproduced in any form by any means without prior written authorization of Sun and its licensors, if any.
  • Page 3 Safety Agency Compliance You must read the Sun StorEdge 3900 and 6900 Series Regulatory and Safety Compliance Manual before beginning any procedure in this manual. -iii...
  • Page 4 Please Recycle...
  • Page 5: Table Of Contents

    Contents Preface xiii Introduction 1–1 Overview of this Manual 1–1 Installing the Storage System 2–1 System Field-Replacable Units 2–1 Unpacking the Storage System 2–2 Moving and Placing the Storage System 2–3 Adjusting the Leveling Pads 2–4 Installing the Stabilizer Legs 2–5 Installing the Floor Brackets 2–7 Cabling the Storage System 3–1 Preparing the Storage System for Cabling 3–1...
  • Page 6 Replacing the AC Input Cable Assembly 6–21 Power Sequencer 6–22 6.9.1 Removing the Power Sequencer 6–22 6.9.2 Replacing the Power Sequencer 6–23 6.10 Service Processor Service Panel 6–23 Sun StorEdge 3900 and 6900 Series Installation and Service Manual • February 2002...
  • Page 7 6.10.1 Removing the Service Panel 6–27 6.10.2 Replacing the Service Panel 6–28 6.11 Sun StorEdge Network Fibre Channel Switch-8 6–28 6.11.1 Removing the 8-Port Fibre Channel Switch 6–28 6.11.2 Replacing the 8-Port Fibre Channel Switch 6–30 6.11.3 8-Port Fibre Channel Switch Configuration Parameters 6–32 6.11.4 Sun StorEdge 3910 Storage System 8-Port Fibre Channel Switch Configuration 6–33...
  • Page 8 B. Sun Storage System Part Numbers B–1 B.0.1 Sun Field Replaceable Units B–1 B.0.2 Sun StorEdge Storage Systems B–2 B.0.3 Explanation of Part Number TB3910-B2-1321 B–4 viii Sun StorEdge 3900 and 6900 Series Installation and Service Manual • February 2002...
  • Page 9 Figures Leveling Pad 2–4 FIGURE 2-1 Stabilizer Legs 2–5 FIGURE 2-2 Installing the Right Stabilizer Leg 2–6 FIGURE 2-3 Adjusting the Leveling Pads on the Stabilizer Leg 2–6 FIGURE 2-4 Removing the Mounting Screws 2–7 FIGURE 2-5 Attaching the Floor Brackets 2–8 FIGURE 2-6 Location of Key Switch on Bottom Front Panel 3–2 FIGURE 3-1...
  • Page 10 Sun StorEdge 3910 Storage system FRU Placement 6–10 FIGURE 6-1 Sun StorEdge 3960 Storage System FRU Placement 6–11 FIGURE 6-2 Sun StorEdge 6910 Storage System FRU Placement 6–12 FIGURE 6-3 Sun StorEdge 6960 Storage System FRU Placement 6–13 FIGURE 6-4 Filler Panel and Trim Strip Location 6–15 FIGURE 6-5 Power Cable Routing 6–16...
  • Page 11 Tables Voltage Requirements for Maximum Operating Voltage and Frequency Ranges 3–4 TABLE 3-1 Current Requirements at Nominal Line Voltage for a storage system in Maximum TABLE 3-2 Configuration 3–4 Sun StorEdge 3910 Storage System Configuration Defaults 6–3 TABLE 6-1 Sun StorEdge 3960 Storage System Configuration Defaults 6–4 TABLE 6-2 Sun StorEdge 6910 Storage System Configuration Defaults 6–5 TABLE 6-3...
  • Page 12 Sun StorEdge 6960 Storage System Virtualization Engine Default Settings 6–49 TABLE 6-18 Sun StorEdge T3+ Array Base Configurations 6–52 TABLE 6-19 Sun StorEdge T3+ Array Target ID and Host Name 6–53 TABLE 6-20 Sun StorEdge T3+ Array Set Command Configuration Settings 6–53 TABLE 6-21 Sun StorEdge T3+ System List Command Configuration 6–55 TABLE 6-22...
  • Page 13: Preface

    (FRUs) in the storage systems. Only a qualified service provider should perform the tasks in this manual. Caution – You must read the Sun StorEdge 3900 and 6900 Series Regulatory and Safety Compliance Manual before beginning any procedure in this manual.
  • Page 14 See one or more of the following for this information: Solaris Handbook for Sun Peripherals AnswerBook™ online documentation for the Solaris™ software environment Other software documentation that you received Sun StorEdge 3900 and 6900 Series Installation and Service Manual • February 2002...
  • Page 15: Typographic Conventions

    Typographic Conventions Typeface Meaning Examples The names of commands, files, Edit your .login file. AaBbCc123 and directories; on-screen Use ls -a to list all files. computer output % You have mail. What you type, when AaBbCc123 contrasted with on-screen Password: computer output AaBbCc123 Book titles, new words or...
  • Page 16: Related Documentation

    Service processor • Netra X1 Server User’s Guide 806-5980-10 • Netra X1 Server Hard Disk Drive Installation Guide 806-7670-10 Solaris • Solaris Handbook for Sun Peripherals 816-4468-10 Sun StorEdge 3900 and 6900 Series Installation and Service Manual • February 2002...
  • Page 17 Accessing Sun Documentation Online A broad selection of Sun system documentation is located at: http://www.sun.com/products-n-solutions/hardware/docs A complete set of Solaris documentation and many other titles are located at: http://docs.sun.com Sun Welcomes Your Comments Sun is interested in improving its documentation and welcomes your comments and suggestions.
  • Page 18 Sun StorEdge 3900 and 6900 Series Installation and Service Manual • February 2002...
  • Page 19: Introduction

    6900 series storage systems also has two configurations for the Storage Area Network (SAN) environment. An introduction and an overview of the software associated with the Sun StorEdge 3900 and 6900 series storage systems is given in the Sun StorEdge 3900 and 6900 Series Reference Manual. Overview of this Manual...
  • Page 20 Sun StorEdge 3900 and 6900 Series Cabinet Installation and Service Manual • February 2002...
  • Page 21: Installing The Storage System

    C H A P T E R Installing the Storage System This chapter describes how to unpack and install the Sun StorEdge 3900 and 6900 series storage system. This chapter contains the following sections: Section 2.1 “System Field-Replacable Units Section 2.2 “Unpacking the Storage System” on page 2-2 Section 2.3 “Moving and Placing the Storage System”...
  • Page 22: Unpacking The Storage System

    If you cannot store the shipping materials, recycle or dispose of the materials properly. Your local recycling authority can supply specific information. Sun StorEdge 3900 and 6900 Series Installation and Service Manual • February 2002...
  • Page 23: Moving And Placing The Storage System

    Moving and Placing the Storage System Leave enough space to situate the storage system near the system cabinet. The ground strap between the storage system and the system cabinet is 6.5 feet (2 meters) long. (The procedure for connecting the ground strap is covered in detail in Section 3.3 “Connecting the Ground Strap”...
  • Page 24: Adjusting The Leveling Pads

    The four pads should press against the floor so that the storage system does not move or rock in any direction. Leveling Leveling Pad FIGURE 2-1 Sun StorEdge 3900 and 6900 Series Installation and Service Manual • February 2002...
  • Page 25: Installing The Stabilizer Legs

    Installing the Stabilizer Legs If you want to attach the storage system to the floor, skip to Section 2.6 “Installing the Floor Brackets” on page 2-7. The stabilizer legs help prevent the storage system from tipping over when FRUs are taken out of the storage system.
  • Page 26: Figure

    6. Use the leveling wrench and adjust the feet on both stabilizer legs so that they touch the floor ( FIGURE 2-4 Adjusting the Leveling Pads on the Stabilizer Leg FIGURE 2-4 Sun StorEdge 3900 and 6900 Series Installation and Service Manual • February 2002...
  • Page 27: Installing The Floor Brackets

    7. Slide both stabilizer legs under the storage system. 8. Secure the leveling wrench inside the storage system. 9. Close the door. Installing the Floor Brackets Skip this section if you have installed the stabilizer legs. Use the four floor brackets in place of the stabilizer legs if you want to attach the storage system to the floor.
  • Page 28: Figure 2-6 Attaching The Floor Brackets

    3. Bolt the right floor brackets to the floor. The bolts to secure the floor brackets to the floor are not included. 4. Repeat Step 1 through Step 3 for the left floor brackets. Sun StorEdge 3900 and 6900 Series Installation and Service Manual • February 2002...
  • Page 29: Cabling The Storage System

    C H A P T E R Cabling the Storage System This chapter describes how to connect the power cord to the storage system power sequencer, how to connect the ground strap from the storage system to the server and other cabinets, and how to connect the storage system to the host. This chapter contains the following sections: Section 3.1 “Preparing the Storage System for Cabling Section 3.2 “Connecting the AC Power Cord”...
  • Page 30: Figure 3-1 Location Of Key Switch On Bottom Front Panel

    See Section 5.4.3 “Opening the Back Door of the Storage System” on page 5-4. 3. Loosen the four screws on the front and back trim panels and remove the panels. Set the panels aside. Sun StorEdge 3900 and 6900 Series Installation and Service Manual • February 2002...
  • Page 31: Connecting The Ac Power Cord

    Connecting the AC Power Cord Caution – The storage system is designed to work with single-phase power systems that have a grounded neutral conductor. To reduce the risk of electric shock, do not connect the storage system into any other type of power system. 1.
  • Page 32: Table 3-1 Voltage Requirements For Maximum Operating Voltage And Frequency Ranges

    6. Pull the latch cover over the power cord to secure it to the power socket. Note – Route the power cord directly through the opening in the storage system base. Sun StorEdge 3900 and 6900 Series Installation and Service Manual • February 2002...
  • Page 33: Figure 3-3 Connecting The Ac Power Cord

    Connecting the AC Power Cord FIGURE 3-3 7. Connect the other end of the AC power cord to a grounded outlet. The following connector types are provided on the power cord: NEMA L6-30P for 200-240V North American operation 32A, single-phase, IEC 309 connector for 220–240V international operation Caution –...
  • Page 34: Connecting The Ground Strap

    2. Screw one end of the ground strap to the power sequencer on the system cabinet or on a cabinet nearest to the storage system ( FIGURE 3-4 Sun StorEdge 3900 and 6900 Series Installation and Service Manual • February 2002...
  • Page 35: Figure 3-4 Connecting The Ground Strap To The System Cabinet Power Sequencer

    Ground strap Connecting the Ground Strap to the System Cabinet Power Sequencer FIGURE 3-4 Chapter 3 Cabling the Storage System...
  • Page 36: Connecting The Storage System To The Host

    Sun StorEdge 3910 and 6910 storage systems can provide from 1 to 7 HBA connections per switch (minimum of two connections per host). See FIGURE 3-6 for diagrams of this cabling. FIGURE 3-7 Sun StorEdge 3900 and 6900 Series Installation and Service Manual • February 2002...
  • Page 37: Figure 3-6 Sun Storedge 3910 Storage System Cabling

    Service Modem Fibre Channel Ports Port Sun StorEdge Network Fiber Channel Switch-8 Switches Service Processor Ethernet Hub Sun StorEdge T3+ arrays Power Grid 1 and 2 Sun StorEdge Base Cabinet Sun StorEdge 3910 Storage System Cabling FIGURE 3-6 Chapter 3 Cabling the Storage System...
  • Page 38 Switches Service Processor Ethernet Hub Sun StorEdge T3+ arrays Power Grid 1 and 2 Sun StorEdge Base Cabinet Sun StorEdge 6910 Storage System Cabling FIGURE 3-7 3-10 Sun StorEdge 3900 and 6900 Series Installation and Service Manual • February 2002...
  • Page 39: Configuration

    After the Sun StorEdge 3960 storage system with the second cabinet or the Sun StorEdge 6960 storage system with the second (expansion) cabinet is cabled, see the Sun StorEdge 3900 and 6900 Series Reference Manual for the procedure to configure the Sun StorEdge T3+ arrays in the second cabinet.
  • Page 40: Figure 3-8 Sun Storedge 3960 Storage System Cabling

    (Expansion Cabinet) Service Processor Ethernet Hub (Base Cabinet) Sun StorEdge T3+ arrays Power Grids Base Cabinet Extension Cabinet Sun StorEdge 3960 Storage System Cabling FIGURE 3-8 3-12 Sun StorEdge 3900 and 6900 Series Installation and Service Manual • February 2002...
  • Page 41: Figure 3-9 Sun Storedge 6960 Subsystem Cabling

    Modem Out Service Port Fibre Channel Ports Sun StorEdge Network Fibre Channel Switch-16 Switches Virtualization Engines Sun StorEdge Network Fiber Channel Switch-16 Switches Ethernet Hub (Expansion Cabinet) Service Processor Ethernet Hub (Base Cabinet) Sun StorEdge T3+ arrays Power Grids Base Cabinet Expansion Cabinet Sun StorEdge 6960 Subsystem Cabling FIGURE 3-9...
  • Page 42: Reassembling The Storage System

    Section 4.1 “Powering On the Storage System” on page 4-1 for power on instructions. If you are installing a FRU in the storage system, go to Chapter 6. 3-14 Sun StorEdge 3900 and 6900 Series Installation and Service Manual • February 2002...
  • Page 43: Powering The Storage System On And Off

    C H A P T E R Powering the Storage System On and Off Use the information in this chapter to power the storage system on and off. Note – If you are powering on and off a Sun StorEdge 3960 or 6960 storage system with the second cabinet attached, perform the power on and power off sequence for both cabinets.
  • Page 44: Figure 4-1 Location Of Key Switch On Bottom Front Panel

    AC power sequencer circuit breaker AC Power Sequencer Control Panel FIGURE 4-2 3. Verify that the AC power cord of the storage system is connected to an AC outlet. Sun StorEdge 3900 and 6900 Series Installation and Service Manual • February 2002...
  • Page 45: Figure 4-3 Front Sequencer Status Lights

    Caution – Do not disconnect the AC power cord from the outlet when you work on or in the storage system. This connection provides a ground path that prevents damage from electrostatic discharge. Caution – Never move storage systems when system power is on. Excessive movement can cause catastrophic disk drive failure.
  • Page 46 You might need to edit the configuration file for your FRUs. See Chapter 6 for a description of the base configuration for a FRU. See the Sun StorEdge 3900 and 6900 Series Reference Manual for a description of how to modify the base configuration.
  • Page 47: Powering Off The Storage System

    1. Power off the storage systems in this order: Sun StorEdge 3900 series: a. Stop I/O to FRUs in the storage system. b. Power off the Sun StorEdge T3+ arrays.
  • Page 48 Caution – If you want to stop all AC power input to the storage system, you must disconnect the power cables to both power sequencers. Sun StorEdge 3900 and 6900 Series Installation and Service Manual • February 2002...
  • Page 49: Preparing For Service

    C H A P T E R Preparing for Service The Sun StorEdge 3900 and 6900 series storage systems are preconfigured with all the FRUs installed in the configuration the customer specified. This chapter describes the preparation to service the FRUs in the storage system.
  • Page 50: Removing And Replacing The Front Door

    Caution – You must read the Sun StorEdge 3900 and 6900 Series Regulatory and Safety Compliance Manual before beginning any procedure in this manual. Caution – Do not make mechanical or electrical modifications to the storage system. Sun Microsystems is not responsible for regulatory compliance of modified cabinets.
  • Page 51: Removing And Replacing The Side Panel

    Removing and Replacing the Side Panel 5.4.1 Removing the Side Panel Use an Allen wrench to loosen the four 1/4-inch shoulder screws that fasten the panel to the storage system, and then remove the panel from the storage system FIGURE 5-1 Removing and Replacing the Side Panels FIGURE 5-1 Chapter 5...
  • Page 52: Replacing The Side Panel

    ( FIGURE 5-1 5.4.3 Opening the Back Door of the Storage System Opening the Back Door of the Storage System FIGURE 5-2 Sun StorEdge 3900 and 6900 Series Installation and Service Manual • February 2002...
  • Page 53: Installing And Removing Frus And Fru Default Configuration Settings

    The procedures to test the FRUs before they are removed and after they are replaced are in the Sun StorEdge 3900 and 6900 Series Troubleshooting Guide. The procedures to configure the FRUs that have a software component are described in Sun StorEdge 3900 and 6900 Series Reference Manual.
  • Page 54: Tools Required

    Use only properly grounded power outlets. Caution – You must read the Sun StorEdge 3900 and 6900 Series Regulatory and Safety Compliance Manual before beginning any procedure in this manual. Caution – Do not make mechanical or electrical modifications to the storage system.
  • Page 55: Sun Storedge 3900 And 6900 Series Storage System Default Configuration

    Sun StorEdge 3900 and 6900 Series Storage System Default Configuration The default configurations for the Sun StorEdge 3900 and 6900 series storage systems are shown in the following tables. Sun StorEdge 3910 Storage System Configuration Defaults TABLE 6-1 Item Configuration...
  • Page 56: Table 6-2 Sun Storedge 3960 Storage System Configuration Defaults

    Zone 5 Port 9 = TL (t3be0) Port 9 = TL (t3be0 altmaster) Port 10 = F (Host 4a) Port 10 = F (Host Zone 6 Zone 6 Sun StorEdge 3900 and 6900 Series Installation and Service Manual • February 2002...
  • Page 57: Table 6-3 Sun Storedge 6910 Storage System Configuration Defaults

    Sun StorEdge 3960 Storage System Configuration Defaults (Continued) TABLE 6-2 Item Configuration Port 11 = TL (t3be1) Port 11 = TL (t3be1 altmaster) Port 13 = TL (t3be3) Port 13 = TL (t3be3 altmaster) Port 12 = F (Host 5a) Port 12 = F (Host Zone 7 Zone 7...
  • Page 58 Unused Port 7 = T (sw2b port7) Port 7 = T (sw2a port7) Port 8 = T (sw2b port 8) Port 8 = T (sw2a port 8) Sun StorEdge 3900 and 6900 Series Installation and Service Manual • February 2002...
  • Page 59: Table 6-4 Sun Storedge 6960 Storage System Configuration Defaults

    Sun StorEdge 6960 Storage System Configuration Defaults TABLE 6-4 Item Configuration Basic 4 switches, 2 different configurations (top and bottom switches match) Gateway IP address for all (192.168.0.1) Top switches - 16 port addresses (192.168.0.30, 192.168.0.31) Associated switch names (sw1a, sw1b) Associated chassis identifications (1, 2)
  • Page 60 Port 10 = TL (t3b1 altmaster) Port 11 = TL (t3be0) Port 11 = TL (t3be0 altmaster) Port 12 = TL (t3be2) Port 12 = TL (t3be2 altmaster) Sun StorEdge 3900 and 6900 Series Installation and Service Manual • February 2002...
  • Page 61: Fru Placement

    Port 16 = T (sw2b port 16) Port 16 = T (sw2a port 16) FRU Placement The location where FRUs can be mounted in the Sun StorEdge 3900 and 6900 series storage systems is show in , and . The...
  • Page 62: Figure 6-1 Sun Storedge 3910 Storage System Fru Placement

    3 RU Blank Panel 1 RU Service Processor 7 RU each Sun StorEdge T3+ arrays BASE CABINET Power Distribution Unit Sun StorEdge 3910 Storage system FRU Placement FIGURE 6-1 6-10 Sun StorEdge 3900 and 6900 Series Installation and Service Manual • February 2002...
  • Page 63: Figure 6-2 Sun Storedge 3960 Storage System Fru Placement

    1 RU 24 Port Ethernet Hub 1 RU Blank Panel 2 RU Sun StorEdge Network Fibre Channel Switch-16 1 RU Blank Panel 1 RU Service Processor 7 RU each Sun StorEdge T3+ arrays Power Distribution Unit Base Cabinet Expansion Cabinet Sun StorEdge 3960 Storage System FRU Placement FIGURE 6-2 Chapter 6...
  • Page 64: Figure 6-3 Sun Storedge 6910 Storage System Fru Placement

    3 RU Blank Panel 1 RU Service Processor 7 RU each Sun StorEdge T3+ arrays Power Distribution Unit Base Cabinet Sun StorEdge 6910 Storage System FRU Placement FIGURE 6-3 6-12 Sun StorEdge 3900 and 6900 Series Installation and Service Manual • February 2002...
  • Page 65: Figure 6-4 Sun Storedge 6960 Storage System Fru Placement

    1 RU 24 Port Ethernet Hub 2 RU Blank Panel 2 RU each Sun StorEdge Network Fibre Channel Switch-16 2 RU Virtualization Engine (4 units) 2 RU each Sun StorEdge Network Fibre Channel Switch-16 1 RU Blank Panel 1 RU Service Processor 7 RU each Sun StorEdge T3+ arrays...
  • Page 66: Installing A Fru

    Remove the filler panel and save it for future use. Note – To maintain proper airflow, make sure you install filler panels over locations that do not have FRUs mounted. 6-14 Sun StorEdge 3900 and 6900 Series Installation and Service Manual • February 2002...
  • Page 67: Filler Panel And Trim Strip Location

    Installed FRU Trim strip Filler panel Filler Panel and Trim Strip Location FIGURE 6-5 6. If the storage system is not bolted to the floor, extend the stabilizer legs. The stabilizer legs are located under the front of the storage system. Refer to Section 2.5 “Installing the Stabilizer Legs”...
  • Page 68: Figure 6-6 Power Cable Routing

    11. If necessary, close the front screen door. If you formerly removed the door, refer to Section 5.3 “Removing and Replacing the Front Door” on page 5-2. 6-16 Sun StorEdge 3900 and 6900 Series Installation and Service Manual • February 2002...
  • Page 69: Removing A Fru

    Removing a FRU Note – If the instructions that came with your FRU instructs you to remove the side panels, also perform the steps in Section 5.4 “Removing and Replacing the Side Panel” on page 5-3. 1. For cabinets equipped with a front screen door, open the front screen door. If it is necessary to remove the front door to remove a FRU, perform the steps in Section 5.3 “Removing and Replacing the Front Door”...
  • Page 70: Key Switch

    ( FIGURE 6-7 The adapter cable remains connected to the power sequencer. Key switch cable connector Key Switch Cable Connector FIGURE 6-7 6-18 Sun StorEdge 3900 and 6900 Series Installation and Service Manual • February 2002...
  • Page 71: Replacing The Key Switch

    3. Remove the Phillips screws and cable ties that secure the key switch cable to the chassis frame. Each screw secures a clamp on the frame that holds the cable in place. 4. Facing the back of the key switch on the inside of the storage system, use a pair of needle-nose pliers to slide out and remove the metal clip that secures the key switch to the storage system ( FIGURE 6-8...
  • Page 72: Ac Input Cable Assembly

    1. Disconnect the AC power cord from the power connector on the power sequencer FIGURE 6-9 2. Close the power connector cover. 3. Pull the latch up over the cover to secure it. 6-20 Sun StorEdge 3900 and 6900 Series Installation and Service Manual • February 2002...
  • Page 73: Replacing The Ac Input Cable Assembly

    Removing the AC Power Cord FIGURE 6-9 6.8.2 Replacing the AC Input Cable Assembly Caution – Be sure that the power to the storage system is off. See Section 4.2 “Powering Off the Storage System” on page 4-5. 1. Pull back the power connector cover ( FIGURE 6-9 Flip the cover latch open to access the connector.
  • Page 74: Power Sequencer

    See Section 6.8.1 “Removing the AC Input Cable Assembly” on page 6-20. 4. Remove the screws that secure the sequencer to the chassis. 5. Slide out the power sequencer to access the power cables. 6-22 Sun StorEdge 3900 and 6900 Series Installation and Service Manual • February 2002...
  • Page 75: Replacing The Power Sequencer

    The access to the service processor is through the service panel. The service panel is bolted to the back of the Sun StorEdge 3900 and 6900 series storage system inside the back cover. The functions of the service processor are carried out through the use of...
  • Page 76: Figure 6-11 Service Processor Service Panel

    Service Processor Service Panel FIGURE 6-11 6-24 Sun StorEdge 3900 and 6900 Series Installation and Service Manual • February 2002...
  • Page 77: Table 6-5 Service Processor To Service Panel Cabling

    Service Processor to Service Panel Cabling TABLE 6-5 Cable Part Number Type Number Description A1, G1, RJ45 / RJ45 530-1871-04 Standard CAT5 Cable (1-to-1) F1, P1, R1 D3, E3 530-3136-01 Standard USB RJ45 / RJ45F 130-5042-01 Special 3 foot Roll-Over Adapter (1-to-8/8- to-1) Q8, N8 RJ45 / RJ45...
  • Page 78: Table 6-6 Service Panel Connectors

    (ttya) when the Sun StorEdge Remote Response option PPP connection exists. USB1 Not used 6-26 Sun StorEdge 3900 and 6900 Series Installation and Service Manual • February 2002...
  • Page 79: Removing The Service Panel

    1. Shut down the service processor through the service panel connection. 2. Shut down any FRUs connected to the service port and the serial console port on the service panel. From the LAN server, take the Sun StorEdge 3900 or 6900 Series storage system off line.
  • Page 80: Replacing The Service Panel

    Sun StorEdge Network Fibre Channel Switch-8 See the Sun StorEdge 3900 and 6900 Series Troubleshooting Guide to confirm the need to remove and replace the Sun StorEdge network Fibre Channel switch-8 (hereafter referred to as the 8-port Fibre Channel switch).
  • Page 81 3. Open the back door of the storage system. 4. Power off the switch to be removed. 5. Remove the gigabit interface converters (GBICs) from the ports and make a note of the port numbers where the GBICs were inserted. 6.
  • Page 82: Replacing The 8-Port Fibre Channel Switch

    See the Sun StorEdge 3900 and 6900 Series Reference Manual for the software associated with replacing the 8-port Fibre Channel switch. See the Sun StorEdge 3900 and 6900 Series Troubleshooting Guide to verify the status of the 8-port Fibre Channel switch.
  • Page 83 TABLE 6-9 TABLE 6-10 show the base configuration of the 8-port Fibre Channel switch. See the manual Sun StorEdge 3900 and 6900 Series Reference Manual for a description of the configuration utilities used to modify the base configuration. Chapter 6...
  • Page 84: 8-Port Fibre Channel Switch Configuration Parameters

    1 on-line Port MFS Mode: 0 off-line 1 The Chassis Number default can be overridden in a SAN environment with multiple Sun StorEdge 6900 series storage systems. 6-32 Sun StorEdge 3900 and 6900 Series Installation and Service Manual • February 2002...
  • Page 85: Sun Storedge 3910 Storage System 8-Port Fibre Channel Switch Configuration

    6.11.4 Sun StorEdge 3910 Storage System 8-Port Fibre Channel Switch Configuration Sun StorEdge 3910 Storage System 8-Port Fibre Channel Switch Configuration TABLE 6-8 sw1a sw1b Four Hard Zones Four Hard Zones Zone 1 Zone 1 Port 1 = TL (t3b0) Port 1 = TL (t3b0 altmaster) Port 2 = F (Host 1a) Port 2 = F (Host 1b)
  • Page 86: Sun Storedge Network Fibre Channel Switch-16

    Sun StorEdge Network Fibre Channel Switch-16 See the Sun StorEdge 3900 and 6900 Series Troubleshooting Guide to confirm the need to remove and replace the Sun StorEdge network Fibre Channel switch-16 (hereafter referred to as the 16-port Fibre Channel switch).
  • Page 87 2. Verify that the hosts that were connected to this switch have their path switched to the other switch. The 16-port Fibre Channel switch is hot swappable. 3. Open the back door of the storage system. 4. Power off the switch to be removed. 5.
  • Page 88: Replacing The 16-Port Fibre Channel Switch

    See the Sun StorEdge 3900 and 6900 Series Reference Manual for the software associated with replacing the 16-port Fibre Channel switch. See the Sun StorEdge 3900 and 6900 Series Troubleshooting Guide to verify the status of the 16-port Fibre Channel switch.
  • Page 89 TABLE 6-13 TABLE 6-14 and show the base configuration of the 16-port Fibre Channel switch. See the Sun StorEdge 3900 and 6900 Series Reference Manual for a description of the configuration utilities used to modify the base configuration. Chapter 6...
  • Page 90: 16-Port Fibre Channel Switch Configuration Parameters

    1 online Port MFS Mode: 0 off The Chassis Number default can be overridden in a SAN environment with multiple Sun StorEdge 6900 series storage systems. 6-38 Sun StorEdge 3900 and 6900 Series Installation and Service Manual • February 2002...
  • Page 91: Sun Storedge 3960 Storage System 16-Port Fibre Channel Switch Configuration

    6.12.4 Sun StorEdge 3960 Storage System 16-Port Fibre Channel Switch Configuration Sun StorEdge 3960 Storage System 16-Port Fibre Channel Switch TABLE 6-12 Configuration sw1a sw1b Seven Hard Zones Seven Hard Zones Zone 1 Zone 1 Port 1 = TL (t3b0) Port 1 = TL (t3b0 altmaster) Port 2 = F (Host 1a) Port 2 = F (Host 1b)
  • Page 92: Sun Storedge 6960 Storage System 16-Port Fibre Channel Switch Configuration

    Zone 1 Port 1 = F (v1a FRU side) Port 1 = F (v1b FRU side) Port 2 = TL (t3b0) Port 2 = TL (t3b0 altmaster) 6-40 Sun StorEdge 3900 and 6900 Series Installation and Service Manual • February 2002...
  • Page 93: Service Processor

    Service Processor 1. Obtain as much site specific information as possible. See the Sun StorEdge 3900 and 6900 Series Troubleshooting Guide to verify the status of the service processor. 2. Using Storage Automated Diagnostic Environment, type the following path if the service processor is the Master service processor: /var/opt/SUNWstage/DATA/rasagent.conf...
  • Page 94: Removing The Service Processor

    3. Open the back door of the storage system if it is closed. 4. Reconnect the service processor to the internal net, the service panel, the power cable, and optionally, the Sun StorEdge Remote Response. 6-42 Sun StorEdge 3900 and 6900 Series Installation and Service Manual • February 2002...
  • Page 95: Ethernet Hub

    Ethernet Hub 6.14.1 Removing the Ethernet Hub 1. See the Sun StorEdge 3900 and 6900 Series Troubleshooting Guide to verify the need to remove the Ethernet hub. 2. Power off the Ethernet hub to be removed. 3. Open the back door of the storage system.
  • Page 96 StorEdge 3900 and 6900 Series Reference Manual for a description of the configuration utilities used to modify the base addressing configuration. See the Sun StorEdge 3900 and 6900 Series Troubleshooting Guide to verify the status of the Ethernet hub. 6-44...
  • Page 97: Ethernet Hub Addressing Configuration

    6.14.3 Ethernet Hub Addressing Configuration Ethernet Hub Addressing Configuration TABLE 6-15 IP Address Designator Description 127.0.0.1 local host Standard UNIX loop back 10.0.0.10 msp0 Master service processor 10.0.0.3 ntc0 Network Terminal Concentrator 10.0.0.11 ssp1 Slave service processor 10.0.0.12 ssp2 Slave service processor 10.0.0.13 ssp3 Slave service processor...
  • Page 98: Virtualization Engine

    Sun StorEdge T3+ array (expansion configuration) 6.15 Virtualization Engine See the Sun StorEdge 3900 and 6900 Series Troubleshooting Guide to confirm the need to remove and replace the virtualization engine. 6.15.1 Removing the Virtualization Engine 1. Halt all I/O between the host system(s) and the FRUs in the storage system and between the virtualization engine and the FRUs in the storage system.
  • Page 99: Replacing The Virtualization Engine

    4. Power up the virtualization engine. 5. Load the configuration into the virtualization engine. See the Sun StorEdge 3900 and 6900 Series Reference Manual for the software associated with replacing the virtualization engine. 6.15.3 Standard Virtualization Engine Settings...
  • Page 100: Table 6-16 Standard Virtualization Engine Settings

    For example, if you are setting up the v1a you enter the IP address of v1b. - The password selections do not set the password for telnet(1) or ftp(1). These passwords are set by the Ethernet settings. 6-48 Sun StorEdge 3900 and 6900 Series Installation and Service Manual • February 2002...
  • Page 101: Sun Storedge 6910 Storage System Virtualization Engine Default Settings

    6.15.4 Sun StorEdge 6910 Storage System Virtualization Engine Default Settings Sun StorEdge 6910 Storage System Virtualization Engine Default Settings TABLE 6-17 Sun StorEdge 6910 Default - 1 VE Default Settings (v1a-v1b pair) Disk Pool Number of VLUNs VLUN Size (73 GB or 36 GB Drives t3b00 477 GB or 236 GB...
  • Page 102: Table 6-18 Sun Storedge 6960 Storage System Virtualization Engine Default Settings

    RAID 5. This applies to both the Sun StorEdge 6910 and the Sun StorEdge 6960 storage system configurations. See the Sun StorEdge 3900 and 6900 Series Reference Manual for a description of the configuration utilities. See the Sun StorEdge 3900 and 6900 Series Troubleshooting Guide to verify the status of the virtualization engine.
  • Page 103: Sun Storedge T3+ Array

    See the Sun StorEdge 3900 and 6900 Series Reference Manual for the software associated with removing and replacing the Sun StorEdge T3+ arrays. See the Sun StorEdge 3900 and 6900 Series Troubleshooting Guide to verify the status of the Sun StorEdge T3+ arrays.
  • Page 104: Sun Storedge T3+ Array Base Configurations

    LUNs or 2 or 4 partner pair All Sun StorEdge 3900 and 6900 series storage systems are shipped from the factory in the default configuration. mp_support in the Sun StorEdge 6900 series configurations must be rw. rd_ahead is generally set to off in random access environments. This delivers better overall Cache performance.
  • Page 105: Sun Storedge T3+ Array Target Id And Host Name

    6.16.2 Sun StorEdge T3+ Array Target ID and Host Name Sun StorEdge T3+ Array Target ID and Host Name TABLE 6-20 Sun StorEdge T3+ Array Target ID Host Name t3b0 t3b0 t3b1 t3b1 t3b2 t3b2 t3b3 t3b3 t3be0 t3be0 t3be1 10,11 t3be1 t3be2...
  • Page 106 Sun StorEdge T3+ Array Set Command Configuration Settings (Continued) TABLE 6-21 Parameter Default Value model 501-5710-02(51) revision 0200 logto loglevel rarp n:n:n:n:n:n for the IP addresses. TABLE 6-15 6-54 Sun StorEdge 3900 and 6900 Series Installation and Service Manual • February 2002...
  • Page 107: Sun Storedge T3+ System List Command Configuration

    TABLE 6-22 Parameter Default Value block size cache auto mirror auto mp_support StorEdge Traffic Manager (mpxio Sun StorEdge 3900 series default) (rw for Sun StorEdge 6900 series default) rd_ahead recon_rate sys memsize 128m cache memsize 1024m naca 6.16.5 Sun StorEdge T3+ Array Miscellaneous...
  • Page 108: Sun Storedge Remote Response Program

    1 each NO. 5 Additionally, the service processor of the Sun StorEdge 3900 and 6900 Series storage system contains Storage Automated Diagnostic Environment software that identifies, logs events, and alerts Sun engineers by e-mail and pager if the data falls outside of pre-defined tolerances.
  • Page 109: Removing And Replacing The Sun Storedge Remote Response Hardware

    The service processor communicates on 2 networks. The internal Component LAN (Network Address 192.168.0.0) and the SP LAN (Network Address 10.0.0.0). The SP Lan is used to aggregate multiple service processors and the Xylogics MicroAnnex. There may be cases where the LAN addresses have been changed to accommodate special circumstances.
  • Page 110: Table 6-25 Sun Storedge Remote Response Program Service Panel Cabling

    Service Panel to Modem MODEM (Externally) RJ45 / Cable “L” (Attaches to Modem) DB25(M) RJ45 / RJ45 Ethernet Cross-Over SP LAN -> NTC ENET (Supplied with SSRR Option) 6-58 Sun StorEdge 3900 and 6900 Series Installation and Service Manual • February 2002...
  • Page 111: Figure 6-12 Service Processor With Sun Storedge Remote Response Hardware

    Service Processor with Sun StorEdge Remote Response Hardware FIGURE 6-12 Chapter 6 Installing and Removing FRUs and FRU Default Configuration Settings 6-59...
  • Page 112: Removing The Xylogics Microannex Unit

    3. Replace the two cables from the RJ45 Serial Ports, the Ethernet cable, the cable to the Modem, and the power cable. 6-60 Sun StorEdge 3900 and 6900 Series Installation and Service Manual • February 2002...
  • Page 113 4. Power on the Xylogic MicroAnnex and the Modem and press the TEST button on the front of the Xylogic MicroAnnex. The test button can be pressed while powering on or within 10 seconds after powering on. The amber LED that is on the left side of the TEST button will illuminate indicating that the Xylogics MicroAnnex is in configuration mode.
  • Page 114 Type of IP packet encapsulation: <ethernet> Load Broadcast Y/N [N]:: monitor:: image Enter Image name [(ip)"oper.52.enet", (mop)"OPER_52_ENET.SYS"]:: (mop)"OPER_52_ENET.SYS"]:: oper.52.enet Enter TFTP Load Directory [""]:: Enter TFTP Dump path/filename ["dump.10.0.0.10"]:: 6-62 Sun StorEdge 3900 and 6900 Series Installation and Service Manual • February 2002...
  • Page 115 8. Download, save, and execute the image from the net as in the following example Downloading, Saving, and Executing the Image From the Net CODE EXAMPLE 6-3 monitor:: boot -l Enter boot file name [oper.52.enet]:: Requesting boot file "oper.52.enet". Unanswered requests shown as '?', transmission errors as '*'. Requesting boot from 10.0.0.10 via Ethernet...
  • Page 116 150 ASCII data connection for config.annex (129.154.35.23,42503). 226 ASCII Transfer complete. local: config.annex remote: config.annex 1499 bytes sent in 0.0014 seconds (1074.00 Kbytes/s) ---> ftp> bye 6-64 Sun StorEdge 3900 and 6900 Series Installation and Service Manual • February 2002...
  • Page 117 11. You will now need to use the na command to setup the Xylogics MicroAnnex serial ports. Note – "--->" below indicates responses to na command questions. Using the na Command to Set Up the Xylogics MicroAnnex Serial CODE EXAMPLE 6-5 Ports # su (if not already root)
  • Page 118: Troubleshooting The Installation

    See the Sun StorEdge 3900 and 6900 Series Reference Manual, Storage Automated Diagnostic Environment User’s Guide, and Sun StorEdge 3900 and 6900 Series Troubleshooting Guide for a description of the procedures to perform fault detection and isolation. 6-66 Sun StorEdge 3900 and 6900 Series Installation and Service Manual • February 2002...
  • Page 119: Product Specifications

    Section A.4 “Power Sequencer Electrical Specifications” on page A-4 Section A.5 “Environmental Requirements” on page A-4 Physical Characteristics The physical characteristics of the Sun StorEdge 3900 and 6900 series storage systems are as follows: Internal dimensions conform to EIA RS-310C standard (RETMA) for 19-inch (482 MM.) cabinets.
  • Page 120: Physical Specifications

    Note: The values given in this table are for the maximum hardware configuration available including the Sun StorEdge expansion cabinet in both the StorEdge 3960 and StorEdge 6960 storage systems. The power cords are 15 feet (4.6m) long. Sun StorEdge 3900 and 6900 Series Installation and Service Manual • February 2002...
  • Page 121: Clearance And Service Access

    Clearance and Service Access Clearance and Service Access for Sun StorEdge 3910 and 6910 Subsystems TABLE A-2 Location With Service Access Without Service Access Front 48 inches 24 inches 122 cm 61 cm Rear 36 inches 24 inches 92 cm 61 cm Left 36 inches...
  • Page 122: Power Sequencer Electrical Specifications

    Sun StorEdge 6960 storage system 8.4kW Environmental Requirements Operating Environment Requirements TABLE A-5 Parameter Operating Nonoperating °C to 35°C) °C to 60°C) Temperature 41°F to 95°F -41°F to 140°F (-20 Sun StorEdge 3900 and 6900 Series Installation and Service Manual • February 2002...
  • Page 123 Operating Environment Requirements (Continued) TABLE A-5 Parameter Operating Nonoperating Humidity 20% to 80% RH, noncondensing 5% to 93% RH, noncondensing ° °C) 80.6 maximum wet bulb Altitude -1000 to 10,000 feet (-305 to 3,048 -1000 to 40,000 feet (-305 to Meters) 12,192 Meters) Environment...
  • Page 124 Sun StorEdge 3900 and 6900 Series Installation and Service Manual • February 2002...
  • Page 125: Sun Storage System Part Numbers

    A P P E N D I X Sun Storage System Part Numbers B.0.1 Sun Field Replaceable Units The following field-replaceable units (FRUs) can be replaced at a customer site by a qualified field service engineer. The part numbers are Sun part numbers. FRU List TABLE B-1 FRU Description...
  • Page 126: Sun Storedge Storage Systems

    36-GB drives Sun StorEdge 3910 storage system with Sun StorEdge T3+ TB3910-B8-5284 array 73-GB drives Sun StorEdge 3960 storage system with Sun StorEdge T3+ TB3960-C8-2620 array 36-GB drives Sun StorEdge 3900 and 6900 Series Installation and Service Manual • February 2002...
  • Page 127 Sun StorEdge 3900 and 6900 Series Storage Systems Part Numbers TABLE B-2 Storage Systems Part Number Sun StorEdge 3960 storage system with Sun StorEdge T3+ TB3960-C8-5284 array 73-GB drives Sun StorEdge 6910 storage system with Sun StorEdge T3+ TB6910-B6-1965 array 36-GB drives...
  • Page 128: Explanation Of Part Number Tb3910-B2-1321

    6 - 6 Sun StorEdge T3+ arrays 8 - 8 sun StorEdge T3+ arrays 1321 Capacity in GB: Raw capacity of the system (using either 36.4 GB or 73.4 GB HDDs). Sun StorEdge 3900 and 6900 Series Installation and Service Manual • February 2002...

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