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HOMEWIZARD HWEYE01x User Manual

Homewizard hweye01x indoor pan/tilt wireless ip camera
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User Manual

Model: HWEYE01x
Indoor Pan/Tilt Wireless IP Camera
NIGHT VISION & REMOTE PAN / TILT ROTATE/
TWO WAY AUDIO

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Summary of Contents for HOMEWIZARD HWEYE01x

  • Page 1: User Manual

    User Manual Model: HWEYE01x Indoor Pan/Tilt Wireless IP Camera NIGHT VISION & REMOTE PAN / TILT ROTATE/ TWO WAY AUDIO...

  • Page 2: Table Of Contents

    CONTENTS 1 WELCOME ................................ 2 1.1 Features ..............................2 1.2 Packing List ..............................2 1.3 Product views ............................. 3 1.4 Preparations before use ..........................4 2 SOFTWARE OPERATION ..........................7 2.1 IP Camera Tool ............................7 2.2 Camera Login ............................10 2.3 Device Status ............................
  • Page 3 HWEYE01x User Manual 3.19 Log ................................41 3.20 Back ................................ 41 4 APPENDIX ..............................42 4.1 Frequently Asked Questions ........................42 4.2 Default Parameters ........................... 45 4.3 Specifications ............................46 5 OBTAINING TECHNICAL SUPPORT ......................47...

  • Page 4: Welcome

    HWEYE01x User Manual 1 WELCOME IPCAM is an integrated IP Camera solution based on the TCP/IP standard. It combines a high quality digital video camera, with a powerful web server, to bring clear video to your desktop from anywhere on your local network or the Internet.

  • Page 5: Product Views

    HWEYE01x User Manual  DC Power Supply × 1  Quick Installation Guide ×1  CD × 1 (Includes IPCAM user manual, IP camera tool)  Network Cable × 1  Mounting bracket × 1 (option) NOTE: Please Contact us immediately if any parts are found to be missing or damaged.

  • Page 6: Preparations Before Use

    HWEYE01x User Manual 1.3.2 Back View Figure 1.2 LAN: RJ-45/10-100 Base T Power: DC 5V/2A Power supply Network Light: The LED will blink when power and network cable are plugged in Power Light: If the power adapter works well, the light will turn on...
  • Page 7 HWEYE01x User Manual 2) Double click IPCamSetup.exe and install the software following the instructions. Figure 1.4 3) Click Install to complete the software installation. Figure 1.5...
  • Page 8 HWEYE01x User Manual Figure 1.6 The computer restarts upon installation completion and the icon appears on the desktop automatically. NOTE: If you use Windows7 and could not find the icon on your desktop after installing the IP camera tool, please check that the path of the camera software is correct.

  • Page 9: Software Operation

    HWEYE01x User Manual a non-approved power adapter may damage the camera. 4） Turn on the power, the power light on the power adapter will be visible. 5） When the camera is powered up, If the network cable is plugged in correctly, the small green light on the camera network socket will turn on, and the small yellow light will flash.

  • Page 10: Basic Properties

    HWEYE01x User Manual Six Options Choose the IP Camera list and right click; there are six options, Basic Properties, Network Configuration, Upgrade Firmware, Refresh Camera List, Flush Arp Buffer and About IP Camera Tool as shown Figure 2.2. Figure 2.2 ...
  • Page 11 HWEYE01x User Manual Figure 2.4 Obtain IP from DHCP server: If checked, the device will obtain its IP from the DHCP server. In other words, the camera will have a dynamic IP. (Make sure the Router to which the camera connects has DHCP enabled).

  • Page 12: Camera Login

    HWEYE01x User Manual  Upgrade Firmware Enter the correct Username and Password to upgrade the system Firmware and Web UI. If you upgrade the camera, you must upgrade system firmware first and then upgrade web UI or you may damage the camera. Please ensure you have download the correct firmware package for your camera before upgrading.
  • Page 13 HWEYE01x User Manual Figure 2.7 The interface supports ten languages Figure 2.8 The default user is admin, with no password. There are two modes to login. If you use IE browser, select activeX mode to login. If you use...
  • Page 14 HWEYE01x User Manual Default user is admin No password If you use IE browser, select this login If you use Firefox, Google Chrome, Safari, select this login Figure 2.9 For IE browser Fill in the user name and choose the first login button.
  • Page 15 HWEYE01x User Manual Figure 2.11 Select Run on the next prompt (Figure 2.12) which will return to the login screen. Figure 2.12 Fill in the user name and select login again. You will see a live video. (Figure 2.13)
  • Page 16 HWEYE01x User Manual Figure 2.13 NOTE: If you cannot see live video after installing the ActiveX control. Only a red cross in the center of the video or just a black screen, try changing to another port number to try. Try using another port besides port 80 such as port 85, 8005 or 8100.

  • Page 17: Device Status

    HWEYE01x User Manual Figure 2.15 2.3 Device Status For IE browser If the camera is connected properly the light of the device status will show green. If the light show yellow check if the ActiveX is enabled or change another port number and try again.

  • Page 18: For Visitor

    HWEYE01x User Manual Figure 2.17 For Firefox, Google Chrome and Safari When you login the UI, you will see Device Status which is the same as Device Info in IE browser. (Figure 2.14) 2.4 For Visitor For IE browser...

  • Page 19: For Operator

    HWEYE01x User Manual Multi-device window: The firmware inside the camera supports up to maximum of 9 cameras being monitoring at the same time. You can add other cameras in multi-device settings. OSD: OSD is used to add timestamp on the video. There are five text colors to choose from.
  • Page 20 HWEYE01x User Manual If you click here, the camera will horizontally & vertically rotate and then stop at the center Turn off IR light Turn on IR light Pre-determined location Figure 2.19 : Click this icon; camera will rotate up and down. Click to stop.
  • Page 21 HWEYE01x User Manual Figure 2.20a Audio: Connect speakers or earphone or other audio output device with PC. Click “audio” and you will hear sound from the IPCAM built-in microphone. Closeaudio: Click Close audio to turn off audio. NOTE: You must have installed VLC before using this function. If you have not,download and install the plugin from http://www.videolan.org...

  • Page 22: For Administrator

    HWEYE01x User Manual Figure 2.20c 2.6 For Administrator For IE browser Click For Administrator. You will see the Device Status. It contains the device ID, firmware version of the camera and other status’s of the camera. Figure 2.21...

  • Page 23: How To Configure Settings In For Administrator

    HWEYE01x User Manual For Firefox, Google Chrome and Safari Click Device Management and you will enter the settings page for administrator. Figure 2.22 We can see the difference from Figure 2.21 and Figure 2.22. Internet Explorer has the three following options which are not the same in Firefox, Google Chrome and Safari: Device Status: This is similar to Device Info which will have the same information as IE.

  • Page 24: Date & Time Settings

    HWEYE01x User Manual 3.2 Date & Time Settings Choose the time zone of your country. You can choose Sync with NTP Server (Figure 3.1a) or Sync with PC Time. (Figure 3.2b) If your country implements the Daylight Saving Time, that option can also be selected (Figure 3.2c)

  • Page 25: Multi-Device Settings

    HWEYE01x User Manual Figure 3.3 Here you can also set two important file locations for the camera, the Record Path, and the Alarm Record Path. Simply click Browse and choose the path to the required folder. The Record Path location is used to store manually recorded files (Click record icon. Figure 2.18)
  • Page 26 HWEYE01x User Manual Figure 3.4 Figure 3.5 Choose For Visitor and then click the four windows option. You will see all four cameras you added.
  • Page 27 HWEYE01x User Manual Figure 3.6 Figure 3.7 3.4.2 Add cameras in WAN If you want to view all cameras via the internet(remote computer), you will need to add them using DDNS domain name. Firstly, make sure all of the cameras you added can be accessed through the internet.
  • Page 28 HWEYE01x User Manual Figure 3.8 If you have several cameras, you can use the same DDNS domain name; you only need to set a different port number for each camera. Click Multi-Device Settings. Choose The 2nd Device. Fill in the 2nd camera’s name, DDNS domain name, port number.

  • Page 29: Basic Network Settings

    HWEYE01x User Manual Figure 3.10 Return to video window. You will see all of the cameras accessible through the internet. When you are away from home, you can use the first camera’s DDNS domain name and port to view all the cameras via internet.
  • Page 30 HWEYE01x User Manual Figure 3.12 Changing settings here is the same as using the IP Camera Tool. (Figure 2.5) It is recommended that you use the subnet mask, gateway and DNS server from your locally attached PC. If you don’t know the subnet mask, gateway and DNS server, you can check your computer’s local area connection as follows:...

  • Page 31: Wireless Lan Settings

    HWEYE01x User Manual Figure 3.14 If you don’t know the DNS server, you can use the same settings as the Default Gateway. 3.6 Wireless LAN Settings Please view How to set Wireless LAN Settings in Quick Installation Guide. 3.7 ADSL Settings Figure 3.15...

  • Page 32: Upnp Settings

    HWEYE01x User Manual 3.8 UPnP Settings Choose Using UPnP to MAP Port and then click Submit. Figure 3.17 The camera’s software will be configured for port forwarding. There may be issues with your routers security settings, and sometimes may error We recommend you configure port forwarding manually on your router.

  • Page 33: Msn Setting

    HWEYE01x User Manual images. SMTP port is usually set as 25. Some SMTP servers have their own port, such as 587 or 465 and Transport Layer Security usually is None. If you use Gmail, Transport Layer Security must be set to TLS or STARTTLS and SMTP Port must be set to 465 or 25 or 587, which port you choose should be decided by which Transport Layer Security you select.
  • Page 34 HWEYE01x User Manual Figure 3.20a Go to the “Device Info” screen and verify the MSN settings are correct. Figure 3.20b The one who in MSN Friends list login MSN, and then he can chat with camera .For example: “sanshao18”(look Figure 3.20a,it is contained in the MSN Friends List) login MSN, double click the icon of “...

  • Page 35: Ftp Service Settings

    HWEYE01x User Manual Figure 3.21 So, add your MSN ID to the MSN Friend List, you can then chat with the camera and get the access address and then login to the camera. Note: When you login to the camera using the IP Camera Tool, you can’t login to the camera using the MSN ID of camera at the same time.
  • Page 36 HWEYE01x User Manual Figure 3.23 FTP server: If your FTP server is located on the LAN, you can set as Figure 3.22. If you have an FTP server which you can access on the internet, you can set as Figure 3.23.

  • Page 37: Alarm Service Settings

    HWEYE01x User Manual The following errors may occur: 1) Can not connect to the server. Check if the FTP Server is correct. 2) Network Error. Please try later. 3) Server Error. 4) Incorrect user or password. Check the username and password.
  • Page 38 HWEYE01x User Manual Figure 3.27 A beep sound when the light turns red. The camera will record automatically for one minute after motion is detected. You can find the recording file in the folder which you set previously. (Figure 3.3) 4) Camera will send emails when motion is activated.
  • Page 39 HWEYE01x User Manual detected. Another method: select Scheduler, and click “set All”, you will see all time boxes turn blue as in the following picture. Click Submit and the camera will alarm at any time when motion is detected.
  • Page 40 HWEYE01x User Manual Figure 3.31 If you want to select discrete area, you click the left button on the box of time range. It will turn blue. If you want to delete it, just click the left button and it will turn grey.

  • Page 41: Ptz Settings

    HWEYE01x User Manual Figure 3.33 3.14 PTZ Settings You can set pan/tilt speed. Normally, PT speed is 3. The larger the setting number, the lower speed. Don’t enable the checkbox “disable preset” if you want to use the function of preset, it will be effective after you reboot device.

  • Page 42: Upgrade Device Firmware

    HWEYE01x User Manual Operator”. Click the Vertical patrol button, the camera will patrol the rounds vertically you set and then stop if you don’t click Stop vertical patrol button. Note: Patrol rounds horizontal/vertical has no relation with the rotation rounds that camera reboots.

  • Page 43: Reboot Device

    HWEYE01x User Manual Figure 3.37 3.18 Reboot Device Click Reboot Device to reboot the camera. This is similar to unplugging the power to the camera. 3.19 Log The log record shows who accessed the camera and when. (Figure 3.38).

  • Page 44: Appendix

    HWEYE01x User Manual 4 APPENDIX 4.1 Frequently Asked Questions NOTE: Always verify network connections are working by checking the status of the indicators on the network server, hub and network card. 4.1.1 I have forgoten the administrator username and/or password To reset the administrator username and password, press and hold down the RESET BUTTON for 15 seconds.
  • Page 45 HWEYE01x User Manual Figure 4.1 If you allow the ActiveX to run, but still can not see living video and a red cross in the centre of the video. There is a yellow light in the device status. Not green. Pls select another port number.
  • Page 46 HWEYE01x User Manual 4.1.4 Can’t access IP camera on internet Possible reasons why camera is not accessible on the internet: 1) ActiveX controller is not installed correctly (see more details: Figure 2.10~Figure 2.12). 2) The port which the camera uses is blocked by a Firewall or Anti-virus software. Try changing to another port number.

  • Page 47: Default Parameters

    HWEYE01x User Manual 4.1.9 I can’t find multi-device settings and record icon Record and multi-device functionality are controlled by the ActiveX controller. These functions are not available in Firefox, Google Chrome and Safari. 4.1.10 Camera cannot connect using wireless If your camera cannot connect wirelessly after you set the wireless settings, unplug / plug the power cable.

  • Page 48: Specifications

    HWEYE01x User Manual 4.3 Specifications ITEMS HWEYE01x Image Sensor Image Sensor High Definition Color CMOS Sensor Display Resolution 640 x 480 Pixels(300k Pixels) Lens f: 3.6mm,F:2.4 Mini. Illumination 0.5Lux Lens Lens Type Glass Lens Viewing Angle 67 degree IR_CUT...

  • Page 49: Obtaining Technical Support

    User Guide has not answered. If you have any problem with your HomeWizard IP camera, please first contact your HomeWizard reseller for solving the problems. If our reseller cannot provide service, please...

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