Summary of Contents for CableVision 2704R
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Page 1: User Guide
HI-SPEED INTERNET USER GUIDE Wireless Modem Router - 2704R 2013-01 VERSION 1-800-567-6353... -
Page 2: Table Of Contents
TABLE OF CONTENTS 1. Installing Your Wireless Modem Router ......4 1.1 Hardware Provided ............4 1.2 Connecting Your Modem Router – ADSL Technology ..5 1.3 Connecting Your Modem Router – Cable Technology ..5 2. Configuring TCP/IP Protocol ..........6 2.1 Configuring in Windows XP ...........6 2.2 Configuring in Windows Vista ........9 2.3 Configuring in Windows 7...........12 2.4 Configuring in Windows 8...........15... -
Page 3: Installing Your Wireless Modem Router
1. INSTALLING YOUR WIRELESS MOdEM ROUTER 1.1 HARdWARE PROvIdEd Item Description F@ST2704R Wireless modem router Power cord adapter ADSL line cable used to connect your modem router to your telephone line Ethernet cable used to connect your modem router to the Ethernet port of your computer Quick Installation Guide Filter/Splitter used to connect one phone set and your... -
Page 4: Connecting Your Modem Router - Adsl Technology
CONNECTING YOUR MOdEM ROUTER – AdSL TECHNOLOGY Phone Phone jack Filet/Splitter To ADSL port CONNExION dU MOdEM ROUTEUR SANS FIL ADSL cable Computer Ethernet cable Important note: If you are plugging in or adding phones, it is very important to have a filter in place with ADSL technology. -
Page 5: Configuring Tcp/Ip Protocol
2. CONFIGURING TCP/IP PROTOCOL The TCP/IP protocol must be installed, as this step enables you to be identified on the Internet. Without this information, you will not be able to access the Internet. It is therefore important that you make sure that the data you enter is accurate. Please refer to the “Important Information”... - Page 6 3 - In Network and dial-up Connections, right-click the Local Area Connection icon and then click Properties. 4 - In Local Area Connection Properties, in the list of components, click once on Internet Protocol (TCP/IP). Then click the Properties button. Wireless Modem Router...
- Page 7 Note: If the options Use the following IP address and Use the following dNS server address are checked off or if there is information in the boxes, please contact Cablevision Technical Support at 1-800-567-6353 to make a slight change. Otherwise, continue with your configuration.
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Page 8: Configuring In Windows Vista
2.2 CONFIGURING IN WINdOWS vISTA Please note that the following screens may look different on your computer depending on the display settings selected. 1- In Start (the Microsoft Windows icon ), click Control Panel. 2- Double-click Network and Sharing Center. Wireless Modem Router... - Page 9 3- In the menu on the left, click Manage network connections. 4- Right-click the Local Area Connection icon. Then click Properties. Hi-Speed Internet User Guide...
- Page 10 Note: If the options Use the following IP address and Use the following dNS server address are checked off or if there is information in the boxes, please contact Cablevision Technical Support at 1-800-567-6353 to make a slight change. Otherwise, continue with your configuration.
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Page 11: Configuring In Windows 7
2.3 CONFIGURING IN WINdOWS 7 Please note that the following screens may look different on your computer depending on the display settings selected. 1- Click Start - > Control Panel. 2- In the Control Panel, choose the classic view by clicking on the little downwards pointing arrow next to the “Control Panel”... - Page 12 4- Then click Change adapter settings. 5- In Change adapter settings, right-click the Local Area Connection icon and click Properties. 6- In Local Area Connection Properties, select Internet Protocol version 4 (TCP/IPv4) by double-clicking it. Wireless Modem Router...
- Page 13 7- In Internet Protocol version 4 (TCP/IPv4) Properties, select the options Obtain an IP address automatically and Obtain the following dNS servers automatically. 8- Double-click OK to return to the list of network peripherals. Once this data has been entered, your Internet service will work. Your configuration is now complete.
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Page 14: Configuring In Windows 8
2.4 CONFIGURING IN WINdOWS 8 Please note that the following screens may look different on your computer depending on the display settings selected. 1- Right-click the bottom left corner of the screen to bring up the menu (or press Ctrl X). Click on Control Panel. 2 In the Control Panel, click on Network and Internet. - Page 15 3- Click Network and Sharing Center. 4- Then click Change adapter settings. Hi-Speed Internet User Guide...
- Page 16 5- In Network Connections, right-click the Ethernet icon and click Properties. 6- In Ethernet Properties, select Internet Protocol version 4 (TCP/IPv4) by double-clicking it. Wireless Modem Router...
- Page 17 7- In Internet Protocol version 4 (TCP/IPv4) Properties, select the options Obtain an IP address automatically and Obtain dNS server address automatically. 8- Double-click OK to return to the list of network peripherals. Once this data has been entered, your Internet service will work. Your configuration is now complete.
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Page 18: Configuring Your Modem Router
3. CONFIGURING YOUR MOdEM ROUTER Your modem router comes already preconfigured to allow you to get on the Internet immediately after you have completed steps 1 and 2. The purpose of this section is to tell you how you can access the modem router to make various changes, such as security-related ones in Section 6. -
Page 19: Connecting To A Wireless Network (Wi-Fi)
4. CONNECTING TO A WIRELESS NETWORK (WI-FI) To connect to a wireless network, visit the Technical Support section of our website: cablevision.qc.ca Follow these steps: Under Internet, select Support, then Connecting to a wireless network (Wi-Fi). 5. CONFIGURING A MAILBOx To configure your mailbox, visit the Technical Support section of our website: cablevision.qc.ca... -
Page 20: Security
You can start using your modem router right away. Security Warning In order to protect your computer systems against unauthorized access, Cablevision strongly recommends that you change the encryption key. Follow the instructions below to change your password and encryption key. - Page 21 1- Select Configuration 2- Next, select WLAN to configure your encryption key (SSId). 3- Enter your new encryption key in WPA/WAPI passphrase. Make up an encryption key of about 30 characters long. It should be hard to figure out for an external user but easy for you to remember. It is also recommended that you change your network name (SSId) to a more personalized name to avoid confusion with your neighbours’...
- Page 22 To change the password for your device. This password should be hard for an external user to figure out but easy for you to remember. Select Management Then select Access Control To change your password: Enter your current password (which you will find on the label below your modem router) in the Old Password field.
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Page 23: Troubleshooting
7. TROUBLESHOOTING The area at the top indicates the overall status of your modem router. ADSL Green = Good Red = Bad Downstream and Upstream = Your connection speeds Internet Green = Good, you can get on the Internet Red = You cannot get on the Internet Status Meaning Power Off... - Page 24 Statut Signification No link detected on the Ethernet port LAN x (1 to 4) Green steady Ethernet port has detected a link with 100 Mbps device Green blinking Tx/Rx traffic at 100 Mbps Wi-Fi deactivated WLAN Green steady Wi-Fi activated Green blinking Wi-Fi Tx/Rx traffic No USB connection...
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Page 25: Contacting Us
8. CONTACTING US Was this guide not able to answer some of your questions? For technical assistance 24/7, call 1-800-567-6353 or visit the Support section of our web site: cablevision.qc.ca 9. IMPORTANT INFORMATION domain name of your service: cablevision.qc.ca Outgoing mail server (SMTP): smtp.cablevision.qc.ca...
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