Technical Support Hours And Contact Information - NewerTech AdaptaDrive User Manual

If after setting up your AdaptaDrive you are unable to see the connected
drive on your computer, the first thing to check is the SATA connection.
If installed in a computer, shut the computer down, disconnect the power
and verify that the AdaptaDrive is fully seated into the drive bay (or that
it is fully connected to the SATA cable, if applicable). If installed into an
extemal case, disconnect the case from the computer and any dedicated
power cord from the case, then check the point of connection to ensure
the AdaptaDrive is not partially connected. If problems persist, contact OWC
technical support (see below).

TECHNICAL SUPPORT HOURS AND CONTACT INFORMATION

8AM - 8PM (CT) Monday - Friday
9AM - 4PM (CT) Saturday
By telephone: 1-800-275-4576 (North America only)
International customers please call: +1 (815) 338-8685
Live chat is available during normal business hours at:
http://www.macsales.com/livechat
Or you can email us. Submit your email at:
http://www.macsales.com/ts_email
NEWERTECH ADAPTADRIVE
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