Swisscom TeleAlarm S12 User Manual
Swisscom TeleAlarm S12 User Manual

Swisscom TeleAlarm S12 User Manual

Security around the clock
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TeleAlarm® S12
User Guide

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Summary of Contents for Swisscom TeleAlarm S12

  • Page 1 TeleAlarm® S12 User Guide...
  • Page 3 Great care has been given to the contents of this document; however Swisscom cannot be held liable for the con- sequences of any errors or omissions contained herein or for consequential or incidental damages incurred as a result of acting on information contained in the document.
  • Page 4: Table Of Contents

    TABLE OF CONTENTS Brief description..................6 TeleAlarm ® S12..................6 Methods of transmitting your call for help ..........7 Automatic monitoring................8 Overview ....................9 TeleAlarm ® S12..................9 Wrist transmitter S37 ................10 Further available accessories ..............10 Installation ....................11 ® Positioning the TeleAlarm S12...............11 Installation on a piece of furniture............11 Wall mounting ...................11...
  • Page 5 TABLE OF CONTENTS Programming..................22 Keyboard overview ................22 Programming or deleting a radio transmitter..........23 Programming a silent alarm ..............24 Programming an alarm recipient ............24 Monitoring centres ................26 Recording voice messages ..............26 Programming general parameters............27 Programming the language of the TeleAlarm ®...
  • Page 6: Brief Description

    GENERAL PRESENTATION Brief description The display gives current informa- ® TeleAlarm tion about the actions carried out by case emergency, ® the TeleAlarm S12. TeleAlarm ® S12 calls private individu- als or a monitoring centre to ensure ® The TeleAlarm S12 also offers addi- your security around the clock.
  • Page 7: Methods Of Transmitting Your Call For Help

    When 8 numbers are programmed can include the services of a monitor- and no-one has picked up and ac- ing centre. Swisscom works with op- knowledged the call, what happens erators of call monitoring centres. then? The TeleAlarm ®...
  • Page 8: Automatic Monitoring

    GENERAL PRESENTATION Automatic monitoring adaptor connects ® TeleAlarm S12 to your household current (230 Volts). If there is a power failure, a backup battery will en- sure the power supply of the device for about 120 hours The radio transmitter uses a lithium battery that can handle more than 3,000 transmissions.
  • Page 9: Overview

    GENERAL PRESENTATION Overview ® TeleAlarm Loudspeaker LCD display Programming keyboard Red button for help call LED indicator Green reset button Microphone Yellow button Wall mountings Bottom view: ON/OFF switch Telephone connector  socket ID label Series No « 10V AC » plug (AC adaptor input jack) T+T Telephone cord socket...
  • Page 10: Wrist Transmitter S37

    LED indicator For your TeleAlarm ® S12 other acces- sories can be supplied. (Please contact your Swisscom dealer for further de- tails). Call for help button For example:  Additional wrist transmitters S37 ;  Clip for wrist transmitter S37 ;...
  • Page 11: Installation

    INSTALLATION Installation Connecting the Positioning the ® TeleAlarm TeleAlarm ® AC adaptor Installation on a piece of furniture Connect the TeleAlarm ® S12 to the 230V recommend placing household current. Insert the AC adaptor TeleAlarm ® S12 on a slip-proof surface. «...
  • Page 12: Telephone Network Cord

    When the unit is turned on, the display will show the following welcome mes- sage for a few seconds: * TELEALARM S12 * Swisscom The display will show the message: ¬ Sprache 0 Deutsch £...
  • Page 13 GETTING STARTED  Note:  Select English using the keys  At least one telephone number must (up and down). be registered. If several telephone numbers are entered, please proceed  Confirm your selection by pressing  afterwards to the section « Program- ming an alarm recipient ».
  • Page 14  accepted Programming a silent alarm The display will show the message: ® Talk after BEEP The TeleAlarm S12 will invite you to assign an alarm type to the radio transmitter: select the alarm type “As-  Wait until countdown sistance Alarm”...
  • Page 15 (backup battery is dead, loss of power, telephone line is unplugged , etc.). The TeleAlarm S12 can be pro- grammed for silent dialling so that an alarm can be transmitted without any sound from the unit. This includes si-...
  • Page 16: Operation

    OPERATION Operation red button of your radio transmitter, after the red LED has turned off. case emergency, TeleAlarm® S12 will call people for you who can assist you. Contacting a private indi- vidual If the pre-alarm period has expired, Triggering a call for help the LED indicator will change to a con- tinuous red signal and the call for help ...
  • Page 17: Receiving Alarms Via Telephone

    OPERATION Receiving alarms via tele- Telephone Action on the ® key. TeleAlarm phone Interrupts the connec- Notice: tion Each touch-tone telephone can serve Turns the volume down as a simple call for help receiver. The Turns the volume up same applies to fixed network tele- phones as well as cell phones.
  • Page 18: Presence Control (Daily Report)

    OPERATION Triggering an automatic call for Presence control help (daily report) A call for help will be triggered auto- Via the presence control, you will also matically if the following conditions obtain help if you cannot press the call are met: for help button.
  • Page 19: Taking Phone Calls Through The Transmitter

    OPERATION Taking phone calls through Locking the keyboard the transmitter The programming keyboard can be locked to prevent that a key is pressed Each programmed radio transmitter by mistake.  allows you to take a phone call from  Briefly press the key and then ...
  • Page 20: Automatic Monitoring

    AUTOMATIC MONITORING Automatic monitoring Ready mode Signals of the LCD display ® In the ready mode the TeleAlarm will effect automatic monitoring opera- tions as follows : Examples of a failure :  Power supply from the mains ;  Telephone line ; Main power ²©...
  • Page 21: Signals Of The Led Indicator

    AUTOMATIC MONITORING Signals of the LED indica- Loudspeaker signals As soon as a failure is detected or as soon as another unusual process oc- The LED indicator provides quick in- curs, the loudspeaker will inform you formation on status and failures ac- of this according to the following table cording to the following table: via a sequence of sound signals:...
  • Page 22: Programming

    PROGRAMMING Programming The above message will be shown on Most of the parameters required for the display screen, either on a con- the normal operation can be pro- tinuous basis or alternating with warn- grammed directly TeleA- ing messages if technical problems are ®...
  • Page 23: Programming Or Deleting A Radio Transmitter

    ® S12 is fitted with 20 storage positions for the registration of 20 radio transmitters. The TeleAlarm S12 will invite you to This section describes the registration assign an alarm type to the radio of additional radio transmitters. transmitter: select the alarm type “As- ...
  • Page 24: Programming A Silent Alarm

    PROGRAMMING Programming an alarm re- Your TeleAlarm ® S12 is now ready to program another radio transmitter. cipient  To receive a call for help from the  Press to save a new radio  TeleAlarm ® S12 the alarm recipient’s transmitter or to end the pro- telephone number must be pro-...
  • Page 25 PROGRAMMING   Press The display will show the message: to confirm that you wish to save the new recipient as target 2. ° Destination stored ! The display will show the message: and then: ° Phone Nr. ° OK:Program »...
  • Page 26: Monitoring Centres

    ® S12 one voice mes- a (24-hour) monitoring centre, please sage of maximum 16 seconds can be contact Swisscom, or contact a moni- programmed. toring centre of your choice directly to learn more about getting connected. This message shall contain all infor-...
  • Page 27: Programming General Parameters

    PROGRAMMING The display will show the message: Programming general pa- rameters ® Talk after BEEP ® The operation of the TeleAlarm depends on the values of general pa-  Wait until the countdown has rea- rameters. ched (0) and then start to speak af- ter the beep tone.
  • Page 28: Programming The Language Of The Telealarm ® S12

    PROGRAMMING Programming the lan-  Select the language using the keys   (Up and down) guage of the TeleA-  larm ®  Press to confirm the respective language.   Press (programming key for pa- The display will show the message: rameters) on the programming key.
  • Page 29: Programming Presence Control

    PROGRAMMING Programming presence The display will show the message: control ¬ Passive Alarm Via the daily report (presence control) Value: 00 hr you will also obtain help if you cannot Note : press the call for help button. The The time period can be set from 0 to TeleAlarm ®...
  • Page 30: Programming The Keyboard Illumination

    PROGRAMMING Programming the keyboard The display will show the message: illumination ¬ Button Lights    Press (programming key for pa- Press to confirm this. rameters) on the programming key- board. The display will show the message: ¬ Parameter The display will show the message: Stored ! ¬...
  • Page 31: Programming The Prealarm Period And Prealarm Sound Signal

    PROGRAMMING Programming the Prealarm The display will show the message: period and Prealarm ¬ Prealarm Time sound signal Value: 010 s To change the duration and the sound  Enter the new duration 6 or 006 signal of the pre-alarm mode, you can (example for 6 seconds) via the proceed as in the following example: programming keyboard and press...
  • Page 32: Programming The Prealarm Stop

    PROGRAMMING Programming the prealarm  Enter 1 via the programming key- board to set the sound signal of the stop « two-tone siren ». Stopping a call for help via the trans- mitter during the prealarm period. Note :  You can also move the list up and ...
  • Page 33 PROGRAMMING The display will show the message: ¬ Prealarm Stop   Press to confirm this. The display will show the message: ¬ Parameter Stored ! and then: ¬ Parameter Nr. 29 Prealarm Stop ¢ Your TeleAlarm ® S12 is now ready to program further parameters.
  • Page 34: Checking The System And Troubleshooting

    CHECKING THE SYSTEM AND TROUBLESHOOTING Checking the system The LCD display will confirm that you and troubleshooting have started a radio range check TeleAlarm specially recommends car- ® Radio Range Check rying out a check of the alarm trans- mission to each recipient after having installed or reprogrammed the TeleA- larm ®...
  • Page 35: Periodical Alarm Transmission Test

    CHECKING THE SYSTEM AND TROUBLESHOOTING Periodical alarm transmis- After programming alarm sion test transmission test Carry out this test on a regular basis. After initial installation or after any change of programmed parameters, it  Trigger a call for help via your wrist is specially recommended to perform a transmission test to each alarm recipi- transmitter S37 and wait for a con-...
  • Page 36: Warnings And Conditions

    WARNINGS AND CONDITIONS Warnings and condi- tions Important safety instruc- Battery maintenance in- tions structions  Carry out a test alarm regularly to Charge your battery completely over hours before using your make sure that your TeleAlarm ® TeleAlarm ® S12 for the first time, after will work properly.
  • Page 37: Disposal Of The Batteries

    At the end of its working life this device with respect to the disposal of batteries must not under any circumstances be or call your Swisscom dealer to obtain disposed of as normal waste. It must the corresponding information. be taken to a reseller or central collec-...
  • Page 38: Important Information

    Help larations of conformity If you have general questions about e.g. products, services, etc. please Repair / Maintenance contact the Swisscom information of- fice (telephone number 0800 800 Rented units 800). If your telephone does not work prop- erly, inform the fault clearing service General information (telephone number 0800 800 800).

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