GE JET105 Use And Care Book Manual page 2

Before Using Your Oven
Read This Use and Care Book
Take the time to read this book and learn how to
enjoy your new Microwave Oven. It contains detailed
operating instructions and recommended mainte-
nance, as well as handy tips to help you gain max-
imum benefits from your Microwave Oven. Once
you have read the book, keep it handy to answer
any questions you may have.
If you have any additional questions concerning the
operation of your Microwave Oven, write—including
your phone number—to:
Consumer Affairs
General Electric Company
Appliance Park
Louisville, Kentucky 40225
IF YOU RECEIVED A DAMAGED OVEN, immediately
contact the dealer (or builder) from whom you pur-
chased it. They have been reformed of the proper
procedure to take care of such matters and
can
handle it for you.
Register Your Microwave Oven
It
is important that we, the manufacturer, know the
location of your Microwave Oven should a need
occur for adjustments.
Please check with your supplier to be sure he has
registered you as the owner; also send in your Pur-
chase Record Card. If you move, or if you are not
the original purchaser please write to us, stating
model and serial numbers.
This appliance must be
registered.Please be certainthat it is.
Write to:
General Electric Company
Range Product Service
AP2-21O
Appliance Park
Louisville, Kentucky 40225
Record Model and Serial Numbers
A nameplate on which is stamped the model and
serial numbers is located either inside oven at top
left side, or on bottom lower left corner of case.
Model and serial numbers are also on the Purchase
Record Card which came with your Microwave
Oven. Record the numbers in the spaces provided
below.
Please refer to both model and serial numbers in
any future correspondence or product service calls
concerning your Microwave Oven.
Model Number
Serial Number
Date Purchased
KEEP PURCHASE RECEIPT WITH THIS BOOK TO ESTAB-
LISH THE WARRANTY PERIOD.
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Before You Call for Service:
Check "Before You Call for Service" section. (See
page 26.) It lists many minor causes of operating
problems that you can correct yourself and may
save you an unnecessary service call.
If You Need Service
In many cities, there's a General Electric Factory
Service Center. Call and a radio-dispatched truck
will come to your home by appointment—morning
or afternoon. Charge the work, if you like. All the
centers accept both Master Card and Visa cards.
Or look for the General Electric franchised Customer
Care@ servicers. You'll find them in the yellow
Pages under "GENERAL ELECTRIC CUSTOMER CARE@
SERVICE" or "GENERAL ELECTRIC–HOTPOINT
CUSTOMER CARE@ SERVICE."
If you need service literature,parts lists, parts or acces-
sories, contact one of the Factory Service Centers, a
franchised Customer Care@ servicer or your GeneraI
Electric dealer.
Extended Service Contracts: The terms of your war-
ranty provide free service covering failures due to
manufacturing defects for a definite period of time.
After this warranty expires you may purchase an
Extended Service Contract which will enable you to
budget your service
needs.
This coverage beyond
warranty is available from our Factory
Service
Centers and from many franchised Customer Care@
servicers. It is a good idea to apply for this cov-
erage before your warranty expires.
Steps to Follow for Further Help
First, contact
the people who serviced your micro-
wave oven. Explain why you are dissatisfied. In
most cases, this will solve the problem.
Next, if you are still
dissatisfied, write all the
details—including your phone number—to:
Manager, Consumer Relations
General Electric Company
WCE-312
Appliance Park
Louisville, Kentucky 40225
Finally, if your problem is still not resolved,
write:
Major Appliance Consumer Action Panel
20 North Wacker Drive
Chicago, Illinois 60606
This panel, known as MACAP, is a group of inde-
pendent consumer experts under the sponsorship
of several industry associations. Its purpose is to
study practices and advise the industry of ways to
improve customer service. Because MACAP is free
of industry control and influence, it is able to make
impartial recommendations and consider each case
individually.
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