Poly Savi 8210 Office User Manual
Wireless dect headset system for computer, desk phone and mobile
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- Quick start manual ,
- User manual (21 pages) ,
- User manual (21 pages)
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Summary of Contents for Poly Savi 8210 Office
- Page 1 Savi 8210/8220 Office Wireless DECT headset system for computer, desk phone and mobile User Guide...
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Page 2: Table Of Contents
Position Your Base Fit and charge Customize Your Headset Charge Your Headset Talk Time Headset battery status Load software Update your Poly device Pair your headset Auto connect feature The basics Headset Controls Power on your headset Make, answer, end calls... -
Page 3: Dect Information
DECT Enhanced Poly is a member of the DECT Forum and has fully adopted their recommendations for enhancements to security within all DECT products. Security Poly DECT-based products now fully incorporate the latest recommendations on Enhanced Security from the DECT Forum and ETSI. -
Page 4: Overview
Overview Base and Headset Basics Base 8 9 10 12 13 Power jack Computer button Handset lifter jack Mobile phone button Telephone interface cable jack Desk phone button USB port Incoming call ringer Desk phone speaking volume Bluetooth pairing button/LED Desk phone configuration switch Subscription button/LED Desk phone listening volume... -
Page 5: Accessories
Accessories Electronic hookswitch cable (EHS cable) Electronically and automatically answers/ends a desk phone call. Enables remote call control with your headset. HL10 lifter Automatically lifts handset and returns it to the cradle. Enables remote call control with your headset. -
Page 6: Hook Up System
Hook up system Using the diagram, connect your headset system. HEADSET PORT NO HEADSET PORT NOTE Base configuration settings Desk phone Setting (on base's side panel) Most phones Cisco phones Cisco phones with EHS cable Desk phone setup Choose a desk phone setup A, B, C or D and connect cables. details A Desk phone with dedicated headset port •... -
Page 7: Position Your Base
• Connect one end of the telephone interface cable to the back of the base • Disconnect the handset coil cord from the base of the desk phone and re-connect it to the telephone interface cable junction box • Finally connect the remaining end of the telephone interface cable into the open handset port on the desk phone IMPORTANT Cisco phones use configuration D on the side of the base. -
Page 9: Fit And Charge
NOTE For true stereo listening when wearing the boom on the left, adjust the wearing preference setting in Poly Lens Desktop App. Charge Your Headset Place the headset in the charge cradle. The headset charging LED flashes green when charging the headset and turns solid green when the headset is fully charged. -
Page 10: Load Software
Load software Customize your device behavior through advanced settings and options with Poly Lens Desktop App. Some softphones require the installation of Poly software to enable device call control (answer/end and mute) functionality. Download: poly.com/lens. NOTE Device settings are also available in Plantronics Hub Desktop App. -
Page 11: Pair Your Headset
NOTE Your base and headset are automatically paired/subscribed. Go to Bluetooth settings on your mobile phone and select Poly Savi. Once successfully paired, the Bluetooth LED on the base turns solid blue. Once you have paired and connected your mobile phone to the base, the base Auto connect feature automatically connects to it when you are in range of your base. -
Page 12: The Basics
To answer or end a call, tap the Audio button on the base or tap the headset Call button. Headset call control for the computer requires Poly software and softphone compatibility. See “Download software.” Answer a second call While on a call, press the headset Call button for 2 seconds to answer the second call. -
Page 13: Adjust Volume
• For Skype for Business, press and hold the headset's Call button for 2 seconds to interact (Skype for Business desktop application required). • Set your target phone in Poly Lens Desktop App. With the system idle, change your default phone line/audio channel by pressing and Change your default holding for 4 seconds the desired base Audio button until it flashes green 4 times. -
Page 14: Set Up A Conference Call
The primary user will hear a request "Conference requested." To accept the request, press the primary user's headset Call button. The base subscription LED turns solid yellow to indicate conference call mode. View conference call status in Poly Lens Desktop App. Join Savi headsets manually While on a call, press the base subscription button. -
Page 15: More Features
More Features Change the voice prompt language on your headset in Poly Lens Desktop App. Change voice prompt language Optimize audio quality There are 3 audio modes: wideband stereo (default), wideband (high quality telephony) and multimedia (high quality listening). To optimize your audio quality for your activity, with the system idle, press the headset Mute button for 4 seconds. - Page 16 To disable over-the air subscription, while your system is idle, hold the subscription button and the base computer button down simultaneously until the base computer button LED flashes (green for enabled, red for disabled). Manage settings in Poly Lens Desktop App.
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Page 17: Troubleshooting
Troubleshooting Headset I can’t hear a dial tone in the • Make sure your headset is charged. headset. • Make sure your headset is subscribed to base. See Subscribe headset to base. • Adjust the configuration switch (A–G) on the side of the base until a dial tone is heard. -
Page 18: Desk Phone
For a list of compatible softphones, visit poly.com/software. If the Poly software is not installed and you do not have a compatible softphone, you must first press the base computer call button and then use the softphone interface to place/answer/end calls. - Page 19 • For Skype for Business, press and hold the headset's Call button for 2 seconds to interact (app required). • Set your target phone by going to Poly Lens Desktop App. Does my Microsoft Teams- Yes, while your headset is optimized for Microsoft Teams, it enabled headset work with other can be configured to use with other supported softphones.
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Page 20: What's In The Box
What's in the box Contents may vary by product. Headset Base USB cables (2 included): Micro USB to USB-A, USB-C to USB-A Telephone interface cable Power supply and plug adapters Quick start guide... -
Page 21: Support
United Kingdom © 2021 Poly. Bluetooth is a registered trademark of Bluetooth SIG, Inc. All trademarks are the property of their respective owners. Manufactured by Plantronics, Inc. Model ID: W8210/W8210-M (may be followed by /A or /S), W8220/W8220-M (may be followed by /A or /S), W8200B/W8200B1 (may be followed by /A or /S).