ESI IVX E-Class Manuals

Manuals and User Guides for ESI IVX E-Class. We have 2 ESI IVX E-Class manuals available for free PDF download: User Manual

ESI IVX E-Class User Manual

ESI IVX E-Class User Manual (104 pages)

Feature Phone

Brand: ESI | Category: Telephone | Size: 2.17 MB

Table of Contents

Table of Contents

3
- Introduction
  
  5
  - 48-Key Feature Phone
    6
  - 24-Key Feature Phone
    8
  - 12-Key Feature Phone
    9
  - ESI Cordless Handsets
    10
  - Connecting Your ESI Phone
    11
  - Base Station Installation
    14
- Help Mode (Verbal User Guide)
  
  15
- User Programming: an Introduction
  
  17
  - User Programming Menu
    17
    
    Select Personal Greeting
    18
    
    Station Options
    20
    
    Call Waiting/Background Announce
    20
    
    Hands-Free Answer
    20
    
    Message Monitor
    20
    
    Power-Saving Mode
    20
    
    Station Audibles
    21
    
    External Message Notification
    22
    
    Personal Call Routing
    23
- Voice Mail Operation
  
  25
  - VOICE MAIL Key
    25
  - Personal Greetings
    25
  - Leaving Messages
    26
  - Autopage
    27
  - Moving and Deleting a Message
    27
  - Off-Premises "Reach Me
    27
  - Message Retrieval
    28
  - Live Recording
    31
  - Off-Premises Message Delivery
    32
  - Message Recycle bin (Un-Delete)
    33
  - Status Indicator Lamp
    33
  - Optional Voice Mail Feature: Guest Mailboxes
    34
  - Urgent Messages
    35
  - Optional Voice Mail Feature: Group/Broadcast Mailboxes
    36
  - Optional Voice Mail Feature: Cascade Notification Mailboxes
    37
  - Optional Voice Mail Feature: Q & a Mailboxes
    39
- ESI Feature Phone Operation
  
  41
  - Display
    41
  - Caller ID
    41
  - Keys
    42
  - Dial Tone
    44
  - Basic Phone Use
    44
  - Direct Station Selection
    45
  - Transferring an Outside Call
    45
  - Transferring an Internal Call
    47
  - Conference Calling
    48
  - Call Forwarding
    49
  - Call Waiting
    52
  - Hold/Exclusive Hold Operation
    53
  - Exclusive Hold
    54
  - Paging
    55
  - Call Pickup
    55
  - Optional Features
    56
- Special Keys
  
  57
  - Esi-Dex
    58
  - Override Ring
    65
  - Message Monitor Mode (Live Call Screening)
    66
  - Personal Greeting Reminder
    66
  - Headset Operation
    66
  - Outside Dial Tone Preference
    67
  - Line Keys
    67
Optional Features

68
- 5 DDD ACD Agent Log On/Off
  
  69
  - Manual Day/Night Mode
    69
  - Service Observing
    69
  - Headset Key
    69
  - Call Forward Key
    69
  - Redial
    69
  - Call Forward/No-Answer Key
    70
  - Message Monitor Key
    70
  - Background Announce Key
    70
  - Virtual Answer Keys
    72
  - Quickpage
    72
  - Voice Mail
    73
  - Override Ring Key
    73
  - Record
    73
  - Quick Switch
    73
  - Account Codes
    74
- Remote IP Feature Phone
  
  75
  - Channel Availability Display
    75
  - Channel Queue Display
    75
  - Paging Limitation
    75
  - No 911/Emergency Calls
    75
  - Troubleshooting
    76
- Using Esi-Link
  
  77
- ACD Agent Operation
  
  87
  - Programming the Agent Log-On/Off Key
    87
  - Wrap Mode
    88
  - LED Indicator
    88
  - Display Indications
    89
  - While Logged On: no DND, Monitor Mode, Call Forward, or Programming
    90
  - Call Waiting
    90
  - ACD Administrator Key
    91
- Analog Stations
  
  93
  - Caller ID
    93
  - Placing Calls
    93
  - Transferring Calls
    94
  - Conference Calling
    94
  - Call Forwarding
    95
  - Call Waiting
    95
  - Call Hold
    95
  - Paging
    96
  - Call Pick-Up
    96
  - Voice Mail Operation from an Analog Station
    96
    
    Message Waiting Indication
    97
    
    Retrieving Messages
    97
  - Analog Station Programming
    99
    
    Pager Notification
    100
    
    Phone Delivery
    100
- Index
  
  103

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ESI IVX E-Class User Manual

ESI IVX E-Class User Manual (102 pages)

FOR ESI Communications Servers

Brand: ESI | Category: Telephone | Size: 2.54 MB

Table of Contents

Table of Contents
2
Introduction

3
Help Mode (Verbal User Guide)

13
User Programming: an Introduction

14
- Select Personal Greeting
  15
- Programmable Feature Keys
  15
- Station Options
  17
- Outside Dial Tone Preference
  17
- Station Audibles
  18
- Station Ring Tone
  18
- Station Ring Volume
  18
- Message Ring
  18
- External Message Notification
  19
- Personal Call Routing
  21
Voice Mail Operation

22
- VOICE MAIL Key
  22
- Personal Greetings
  22
- Leaving Messages
  23
- Autopage
  24
- Moving and Deleting a Message
  24
- Off-Premises "Reach Me
  24
- Message Retrieval
  25
- Live Recording
  28
- Off-Premises Message Delivery
  29
- Message Recycle bin (Un-Delete)
  30
- Status Indicator Lamp
  30
- Setting up ESI Mobile Messaging
  31
- Optional Voice Mail Feature: Guest Mailboxes
  34
- Urgent Messages
  35
- Optional Voice Mail Feature: Group/Broadcast Mailboxes
  36
- Optional Voice Mail Feature: Cascade Notification Mailboxes
  37
- Optional Voice Mail Feature: Q & a Mailboxes
  39
ESI Feature Phone Operation

41
- Display
  41
- Caller ID
  41
- Keys
  42
- Dial Tone
  44
- Basic Phone Use
  45
- Direct Station Selection
  46
- Transferring an Outside Call
  46
- Blind Transfer
  47
- Transferring an Internal Call
  48
- Conference Calling
  49
- Call Forwarding
  50
- Call Waiting
  52
- Hold/Exclusive Hold Operation
  53
- To Place a Call on Exclusive Hold
  54
- Paging
  55
- Call Pickup
  55
- Optional Features
  56
Special Keys

57
- Esi-Dex
  58
- Deleting Names from Your Personal Dex
  62
- Override Ring
  65
- Message Monitor Mode (Live Call Screening)
  66
- Personal Greeting Reminder
  66
- Headset Operation
  66
- Outside Dial Tone Preference
  69
- Line Keys
  69
- Optional Features
  70
Using 48-Key IP Feature Phone II Remotely

77
Using Esi-Link

78
ACD Agent Operation

88
- Programming the Agent Log-On/Off Key
  88
- Wrap Mode
  89
- LED Indicator
  89
- Display Indications
  90
- While Logged On: no DND, Monitor Mode, Call Forward, or Programming
  91
- Call Waiting
  91
- ACD Administrator Key
  92
Analog Stations

93
- Caller ID
  93
- Placing Calls
  93
- Transferring Calls
  94
- Conference Calling
  94
- Call Waiting
  95
- Call Hold
  95
- Paging
  95
- Call Pick-Up
  95
- Voice Mail Operation from an Analog Station
  96
- Retrieving Messages
  97
- Analog Station Programming
  98
- Pager Notification
  99
Index

102

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