What To Do If It Goes Wrong - Vax Power U84-M1-Be Let's Get Started

What to do if it goes wrong

Problem
Is there an
accessory missing?
Why does my vacuum
cleaner have no power?
Why won't the vacuum
cleaner pick up?
Why isn't the
brushbar turning?
Solution
• Check the 'This pack contains' panel on the box to make sure
the part is included with your vacuum cleaner.
• The plug may not be fully pushed into the electrical socket.
• Check the fuse in the plug if this needs replacing, always replace with
a 13amp fuse.
• The motor thermostat may have tripped. If this has happened, unplug
the vacuum cleaner. Remove and empty the dirt container and
check the hose for blockages. Clean the filters and allow the vacuum
cleaner to cool for approximately 1 hour (if you have washed the
filters you will need to wait 24 hours for the filters to fully dry before
putting them back into the vacuum cleaner).
• Empty the dirt container and clean filters. Go to 'Taking care of your
machine'.
• There may be a blockage in the hose. Remove the hose from the
vacuum cleaner, check and clear any blockages. Go to 'Let's talk
technical'.
• The brushbar may not be turning. Go to 'My brushbar isn't turning' below.
• The brushbar height adjuster dial may not be set to the correct setting.
Go to 'Using your machine'.
• Make sure the hard floor adaptor is attached/unattached dependant
on the floor surface.
• If the accessory/tool will not pick up, check and clear any blockages.
Go to 'Let's talk technical'.
• The brush bar may be clogged, check the brushbar and clear
any hair or debris Go to 'Let's talk technical'.
• The belt may be broken, Go to 'Let's talk technical'.