Nintendo 3DS XL Operation Manual page 37

3D images can't be seen or are difficult to see.
• Make sure you are not using Nintendo DS or Nintendo DSi software, which do not support 3D image display.
• Make sure that this feature is not restricted by Parental Controls. If this is the case, you can either enter a PIN to temporarily turn
off Parental Controls, or you can reconfigure Parental Controls. See Parental Controls in System Settings for more information
(page 44).
• Be aware that 3D images can only be displayed on the upper screen.
• Make sure the 3D depth slider is not set all the way to the bottom of its range (in the off position).
• Make sure you are holding the system in the proper position to best view 3D images (see page 18).
• If your left and right eyes have different visual abilities, this can make 3D images difficult to see. If you use corrective eye wear,
they may help you to see 3D images.
• Avoid conditions where direct sunlight or other strong light is reflecting off the screen.
NOTE: The ability to view 3D images varies from individual to individual. In rare cases, some individuals may be unable to
see 3D images or may only be able to see double images. If this is the case, the 3D screen should be set to display 2D images
only by sliding the 3D depth slider all the way to the bottom of its range.
WARNING: The 3D feature is only for children 7 and older.
The cameras don't recognize my face.
In certain software titles, the cameras are used to recognize facial features. Observe the following guidelines to improve the
recognition process.
Take photos in a well-lit area
Move your bangs so the cameras can
recognize your eyebrows
• The surrounding environment, the color of your hair and beard, or facial and hair decorations can interfere with facial recognition.
• In rare cases, differences in facial features may make the facial recognition process fail.
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Face the screen directly
Remove your glasses if you use them
I can't connect to the Internet.
If your Internet settings or Internet connection fails to work you should see an error code and/or error message. Follow the
instructions displayed in the error message, or visit support.nintendo.com and use the Error Code Lookup tool for information on
resolving the error.
If you are playing Nintendo DSi software
It is possible that the Nintendo 3DS XL Internet settings are not configured correctly. Please perform a connection test (see
below) and follow any instructions displayed in an error message.
Wireless communication doesn't work or works inconsistently.
• Check the signal strength icon. If it appears as or
access point.
• External causes, such as cell phones, computers, microwaves, or even physical barriers, can interfere with wireless communica-
tions. Check for these conditions and either remove them or move to a different location.
• Stickers or covers may interfere with wireless communication. If you have added these items to your system, try removing them
and checking wireless communication again.
The system doesn't recognize AR cards
If an AR Card cannot be recognized, please check the following:
• Make sure to aim the outer cameras at the AR Card from an appropriate distance and at an appropriate angle. If you are too close,
the AR Card may not be recognized.
• Make sure the entire AR Card is visible on the screen. If part of the card is hidden, it may not be recognized.
• Make sure the AR Cards are well lit when using them, however avoid bright light that may create reflections on the card surface.
• Make sure the outer cameras are clean and free of any dust or other foreign material.
• Make sure the AR cards are place on a flat surface when using them. If an AR Card is bent or folded, it may not be recognized.
NOTE: If you lose an AR Card, or if it becomes unreadable, you can download AR Card images from
support.nintendo.com/ARcards and then print the images in color and use them as replacement cards.
The system suddenly enters Sleep Mode.
Check for and remove the following possible external causes:
• A strong external magnetic force, such as from an audio speaker, can cause the system to go into Sleep Mode.
• The Nintendo 3DS XL system may go into Sleep Mode if it is stacked up with other systems in the Nintendo DS product line.
, move closer to your communications partner or to your wireless
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