Troubleshooting Installation - 3Com 3CRUSBN175 Quick Installation Manual

Troubleshooting Installation

This section describes some problems that you may encounter
during installation and some suggested solutions.
Problem
Installation program
does not finish or the
driver fails to load
Windows shows the
USB Adapter as an
unknown device
Power/Activity LED is
off
Troubleshooting Installation
Possible Solution
Use the Device Manager to resolve resource
conflicts that may exist. To start the Device
Manager, go to the Control Panel, double-click
System, and then click the Device Manager tab.
If the hardware item for the USB Adapter
■
under Network adapters has a yellow
exclamation point, right-click the item, and
then click Update Driver. Follow the
instructions on the Hardware Update Wizard
to update the USB Adapter driver.
If the hardware item for the USB Adapter does
■
not appear under Network adapters, repeat
the setup procedure.
Verify that the USB Adapter is properly
■
connected to the USB connector.
If Windows still does not recognize it, use the
■
Device Manager to remove the unknown
device, and then repeat the setup procedure.
Verify that the USB Adapter is properly
■
connected to the USB connector.
Verify that the driver was installed successfully
■
by checking the status of the device on the
Device Manager. See "What to Do Next" on
page 11.
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