Brother MFC640CW Repair Instructions

MFC640CW Windows Network Connection Repair Instructions
Difficulty printing from your PC can occur for various reasons. The most common reason a
networked Brother machine may stop printing, is because the connection between the computer
and the Brother machine is lost. This can occur as a result of wrong settings or configuration of
the printer driver. There are several basic troubleshooting steps you can take to resolve this
For troubleshooting purposes, disable any firewall programs that are running. Once you are able
PART 1: VERIFY THE BROTHER MACHINE IS POWERED ON AND THERE ARE NO ERRORS
1. If the LCD screen is blank, then the Brother machine is not powered on. Verify that it is
plugged into a working outlet and any power switches are turned to the ON position.
2. Check the LCD screen for any error messages. An example would be -Paper Jam- or -
Ink/Toner Empty-. If the LCD screen shows an error, troubleshoot to clear the issue
indicated.
PART 2: VERIFY THE CONNECTION TO THE WIRELESS ROUTER OR ACCESS POINT
1. On the Brother machine press MENU/SET, 6 (Print Reports), 6 (Network Config), BLACK
START. The network configuration list will now print.
2. Ensure that the Wireless Link Status is Link OK and the machine is connected to the proper
network SSID. Continue to PART 3. If the Wireless Link Status indicates an error or that
the connection is unsuccessful, then the Brother machine is not properly joined to a
wireless network. Continue to PART 4 to establish the wireless connection.
PART 3: VERIFY THAT THE PRINTER DRIVER IS INSTALLED
1. On the computer Click START -> RUN
2. Type: CONTROL PRINTERS and click OK.
3. Verify that the Brother printer is in the list. If the Brother printer is listed, continue to
PART 4. If the Brother printer is not listed, the driver may not be installed properly.
Continue to PART 8 to reinstall the Brother driver.
PART 4: VERIFY THAT THE BROTHER PRINTER IS SET AS DEFAULT
This is especially important if you use the print icon to print from within applications. If the
Brother printer is set as the default printer, it will have a check mark in front of the icon.
To set your Brother machine as the default printer, RIGHT CLICK on the Brother printer
and select SET AS DEFAULT (PRINTER).
PART 5: VERIFY THAT THE PRINTER STATUS IS READY AND THE PRINT QUEUE IS
EMPTY
1. Click on START -> RUN
2. Type: CONTROL PRINTERS and click OK.
3. Locate the Brother printer in the list and:
a. Windows 98/ME: Single-click on it. In the left column of the printers folder, you will see
the Brother driver status.
issue.
to print, enable your firewall again.
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