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Owner's Manual
IMPORTANT: This booklet contains important information about the vehicle's warranty coverage. It also explains
owner assistance information and GM's participation in an alternative dispute resolution program.
Keep this booklet with your vehicle and make it available to a HUMMER dealer if warranty work is needed.
Be sure to keep it with your vehicle when you sell it so future owners will have the information.
Owner's Name
Street Address
City & State
Vehicle Identification Number (VIN):
Date Vehicle First Delivered or Put In Use:
Odometer Reading on Date Vehicle First Delivered or Put In Use:
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Table of Contents
Related Manuals for Hummer 2003 H2
Summary of Contents for Hummer 2003 H2
- Page 1 GM’s participation in an alternative dispute resolution program. Keep this booklet with your vehicle and make it available to a HUMMER dealer if warranty work is needed. Be sure to keep it with your vehicle when you sell it so future owners will have the information.
- Page 2 Genuine GM Protection Plan from General Motors. © 03/29/02 HUMMER, General Motors Corporation. All rights reserved. Printed in the U.S.A. GENERAL MOTORS, GM, HUMMER, and the HUMMER emblem are registered trademarks of General Motors Corporation.
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Page 3: Table Of Contents
2003 HUMMER Warranty and Owner Assistance Information An Important Message to HUMMER Owners..1 Warranty Coverage – Extensions ......9 HUMMER’s Commitment to You ......1 Warranty Service – United States and Canada ..10 Vehicle Operation and Care ........1 Touring Owner Service – Foreign Countries ..11 Maintenance Records ........1... - Page 4 2003 HUMMER Warranty and Owner Assistance Information Owner Assistance ..........23 State Warranty Enforcement Laws .....25 Customer Satisfaction Procedure .......23 Warranty Information for California Only ....25 Assistance For Text Telephone (TTY) Users ..24 Special Policy Adjustment Programs Beyond HUMMER Roadside Assistance ......24 the Warranty Period ........26...
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Page 5: An Important Message To Hummer Owners
An Important Message to HUMMER Owners... HUMMER’s Commitment to You If you have questions on how to keep your HUMMER in good working condition, see your HUMMER dealer, the We are committed to assure your satisfaction with place many HUMMER customers choose to have their your new HUMMER. -
Page 6: Owner Assistance
Owner Assistance GM Participation in an Alternative Dispute Resolution Program Your HUMMER dealer is best equipped to provide all your service needs. Should you ever encounter a See the “Customer Satisfaction Procedure” under problem during or after the limited warranty period that is Owner Assistance on page 23 for information on the not resolved, talk to a member of dealer management. -
Page 7: Warranty Coverage At A Glance
Warranty Coverage at a Glance The 2003 warranty coverages are summarized below. Please read General Motors Corporation New Vehicle Limited Warranty on page 4 , Things You Should Know About the New Vehicle Limited Warranty on page 8 , and Emission Control Systems Warranties on page 13 for complete details. -
Page 8: General Motors Corporation New Vehicle Limited Warranty
General Motors Corporation New Vehicle Limited Warranty General Motors Corporation will provide for repairs to Bumper-to-Bumper Coverage the vehicle during the warranty period in accordance The complete vehicle is covered for 3 years or with the following terms, conditions and limitations. 36,000 miles, whichever comes first, except for other What Is Covered coverages listed here under “What Is Covered”... - Page 9 GM or its dealers. Towing Tire Coverage Towing is covered to the nearest HUMMER dealer The tires supplied with your vehicle are covered against facility if your vehicle cannot be driven because defects in material or workmanship under the of a warranted defect.
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Page 10: What Is Not Covered
What Is Not Covered Damage or Corrosion Due to Environment, Chemical Treatments or Aftermarket Tire Damage or Wear Products Normal tire wear or wear-out is not covered. Road hazard Damage caused by airborne fallout (chemicals, tree damage such as punctures, cuts, snags, and breaks sap, etc.), stones, hail, earthquake, water or flood, resulting from pothole impact, curb impact, or from other windstorm, lightning, the application of chemicals... - Page 11 • Items such as: Storage • Filters • Payment for loss of time or pay • • Brake Pads / Linings Vehicle rental expense • • Clutch Linings Lodging, meals, or other travel costs • • Keyless Entry Batteries * State or local taxes required on warranty repairs •...
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Page 12: Things You Should Know About The New Vehicle Limited Warranty
Tire Service reconditioned, or repaired, depending on the component involved. Any authorized HUMMER or tire dealer for your brand of tires can assist you with tire service. If, after All exchange components used meet GM standards and contacting one of these dealers, you need further are warranted the same as new components. -
Page 13: After-Manufacture "Rustproofing
Although no defect in the factory applied paint causes resistance built into your vehicle. Repairs to correct this, HUMMER will repair, at no charge to the owner, the damage caused by such applications are not covered painted surfaces of new vehicles damaged by this under your GM New Vehicle Limited Warranty. -
Page 14: Warranty Service - United States And Canada
“registered” to perform every repair. If a particular dealership cannot for license plates. assist you, then contact the Customer Assistance Center. If you have changed your residence, visit any HUMMER dealer in the United States or Canada for warranty service. -
Page 15: Touring Owner Service - Foreign Countries
General Motors dealer facility, preferably one which sells that would not be covered include, installation or use and services HUMMER vehicles. Once you return to of any non-GM parts, accessories, and materials, or the the United States, for reimbursement consideration, cutting, welding, or disconnecting of the vehicle’s... -
Page 16: Pre-Delivery Service
Pre-Delivery Service Noise Emissions Warranty Light Trucks Over 10,000 LBS. GVWR Only Defects in the mechanical, electrical, sheet metal, paint, trim, and other components of your vehicle may occur at General Motors Corporation warrants to the first person the factory or while it is being transported to the dealer who purchases this vehicle for purposes other than facility. -
Page 17: Emission Control Systems Warranties
Emission Control Systems Warranties This section outlines the emission warranties that Do the following to determine emissions eligibility: General Motors provides for your vehicle in accordance 1. Locate the underhood emission control label located with the U.S. Federal Clean Air Act. Defects in inside the engine compartment on the underside of material or workmanship in GM emission parts may also the hood, on the air cleaner assembly, or on the... -
Page 18: Federal Emission Control Warranty
1. Federal Emission Control Warranty Emission Performance Warranty Some states and/or local jurisdictions have established Both the Emission Defect Warranty and the Emission periodic vehicle Inspection and Maintenance (I/M) Performance Warranty described next begin on the programs to encourage proper maintenance of your date the vehicle is first delivered or put into use vehicle. -
Page 19: California Emission Control Warranty
2. California Emission Control Warranty Your Rights and Obligations (For Vehicles Subject to California Exhaust Emission This section outlines the emission warranties that Standards) General Motors provides for your vehicle in accordance with the California Air Resources Board. Defects in The California Air Resources Board and General Motors material or workmanship in GM emission parts may also are pleased to explain the emission control system... - Page 20 • For trucks with light duty or medium duty 50,000 miles, whichever comes first. emissions: Any authorized HUMMER dealer will, as necessary − For 3 years or 50,000 miles, whichever under these warranties, replace, repair, or adjust comes first: to General Motors specifications any genuine GM parts If your vehicle fails a smog check inspection, that affect emissions.
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Page 21: Emission Warranty Parts List
3. Emission Warranty Parts List As the vehicle owner, you should also be aware that GM may deny you warranty coverage if your vehicle or a part The parts that may affect your vehicle’s emissions are has failed due to abuse, neglect, improper or insufficient on the following pages. - Page 22 Engine Control Module (ECM) ** Diesel Fuel Injection Pump Timing Adjust Engine Coolant Temp. Sensor Diesel Fuel Injector Control Module – EDU (6.6L DURAMAX™ Diesel) * Fast Idle Solenoid Diesel Fuel Temperature Sensor Flexible Fuel Sensor * Direct Fuel Injector Assembly Intake Air Temperature Sensor (6.6L DURAMAX™...
- Page 23 Intake Manifold Tuning Valve Relay Catalytic Converter System Supercharger Assembly * Catalytic Converter(s) and Muffler if attached as assembly ** Throttle Body * Exhaust Manifold (7/70 Only Cadillac 4.6L, Aurora 4.0L, Throttle Body Heater C/K Truck <14,000 GVWR 8.1L*) Throttle Closing Dashpot Exhaust Manifold with Catalytic Converter attached ** Turbocharger Assembly * Exhaust Manifold Gasket...
- Page 24 Evaporative Emission Control System Pulleys (Gasoline Engines) Sealing Devices Canister Springs Canister Purge Solenoid Valve Tubes Canister Vent Solenoid Wiring Fuel Feed and Return Pipes and Hoses * 7 years/70,000 miles, whichever comes first, California Fuel Filler Cap emission coverage. Fuel Limiter Vent Valve * ** 8 years/80,000 miles, whichever comes first, Federal Fuel Tank Filler Pipe (with restrictor)
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Page 25: Things You Should Know About The Emission Control Systems Warranties
If, in an emergency situation, it is necessary to himself/herself that such parts are warranted by their have repairs performed by other than a HUMMER manufacturer to be equivalent to genuine GM parts dealer and you believe the repairs are covered in performance and durability. -
Page 26: Claims Procedure
Claims Procedure the EPA at: As with the other warranties covered in this booklet, take Manager, Certification and Compliance your vehicle to any authorized HUMMER dealer facility to Division (6405J) obtain service under the emission warranties. This should Warranty Claims... -
Page 27: Owner Assistance
Your satisfaction and goodwill are important to your • Vehicle Identification Number (VIN) (This is dealer and to HUMMER. Normally, any concerns with available from the vehicle registration or title, or the the sales transaction or the operation of your vehicle will plate above the left top of the instrument panel be resoled by your dealer’s sales or service... -
Page 28: Assistance For Text Telephone (Tty) Users
HUMMER Roadside Assistance BBB Auto Line Council of Better Business Bureaus, Inc. HUMMER is proud to offer the response, security and 4200 Wilson Boulevard convenience of HUMMER’s 24-hour Roadside Suite 800 Assistance Program. Please refer to your owner’s Arlington, VA 22203-1804 manual for details, or consult your dealer. -
Page 29: State Warranty Enforcement Laws
Your written notification should be sent to the HUMMER • The vehicle is out of service by reason of repair Customer Assistance Center. -
Page 30: Special Policy Adjustment Programs Beyond The Warranty Period
Special Policy Adjustment Programs Roadside Assistance: 1-866-HUMMER6 (486-6376) Beyond the Warranty Period Fax Number: 313-381-0022 HUMMER is proud of the protection afforded by its From Puerto Rico: warranty coverages. In order to achieve maximum 1-800-496-9992 (English) customer satisfaction, there may be times when...