Whirlpool Cabrio WTW8700EC Use & Care Manual page 24

Troubleshooting — Washer Operation
First try the solutions suggested here or visit our website at www.whirlpool.com/product_help.
If you experience
Washer not performing as expected (cont.)
Incorrect dispenser
operation
Powdered detergent
not dissolving completely
in load
Single-dose laundry
packet not dissolving
Error Code Appears in Display
"LF" (F8E1) (too long to
fill) appears in display
F#E# code (F-type error
code) appears in display
F1E1 ACU (Appliance
control fault)
F2E3 UI/ACU mismatch
F3E1 Water level sensing
failure
F5E2 Lid lock will not
lock/lid lock failure
F5E3 Lid cannot unlock
F6E2 or F6E3
Communication Error:
UI cannot communicate
F8E6 (Lid opened)
appears in display
"drn" "dr" (F9E1) (drain
pump system problem –
long drain) appears in
display
24
Possible Causes
Clogged dispensers or laundry
products dispensing too soon.
Liquid chlorine bleach not used in
dispenser.
Using too much HE detergent.
Water temperature is very cold.
Adding laundry packet incorrectly.
Washer taking too long to fill. Drain
extends more than 4.5" (114 mm) into
standpipe.
System error code.
Internal ACU failure.
ACU/UI initialization error.
Pressure sensor on ACU failure.
An item in the load may be keeping
the lid from locking.
Objects on washer lid prevent it from
unlocking.
ACU or UI synchronization error.
Washer lid left open.
Washer taking too long to drain
water. Drain extends more than
4.5" (114 mm) into standpipe.
Do not overfill dispenser. Overfilling causes immediate dispensing.
Load dispensers before starting a cycle.
It is normal for small amounts of water to be remain in dispenser
at the end of the cycle.
Homes with low water pressure may result in residual powder
in the dispenser. To avoid, select a warmer wash temperature
if possible, depending on your load.
Clean dispenser nozzle and make sure drawer is properly
seated.
Use only liquid chlorine bleach in the bleach dispenser.
Follow the manufacturer's instructions to determine the amount
of detergent to use.
Select a warmer wash temperature.
Try adding the detergent to the basket prior to adding laundry,
rather than using the detergent dispenser.
Be sure laundry packet is added to washer basket before adding
clothes. Follow the manufacturer's instructions to avoid damage
to your items.
Check plumbing for correct drain hose installation. Use drain
hose form and attach securely to drainpipe or tub. Do not tape
over drain opening. See Installation Instructions.
Touch POWER to clear the code and exit cycle. Then touch
POWER, select cycle, and then touch and hold START/PAUSE
to start washer. If code appears again, call for service.
Call for service.
Call for service.
Call for service.
Check for items directly under the lid.
Remove objects, such as baskets of laundry, from top of washer.
Remove power from the washer. Let washer sit for 5 minutes for
the washer to completely power down. Apply power to washer
and check for error codes. If the error code persists, call for
service.
Close the lid and touch POWER to clear the display. If the lid is
left open for more than 10 minutes, the cycle will reset and water
in the washer will drain.
Check plumbing for correct drain hose installation. Use drain
hose form and attach securely to drainpipe or tub. Do not tape
over drain opening.
Lower drain hose if the end is higher than 96" (2.4 m) above
the floor. Remove any clogs from drain hose. See Installation
Instructions.
Solution