Sunbeam BVSBDW13-033 User Manual page 11

T R O U B L E S H O O T I N G Y O U R C O F F E E M A K E R
Your Sunbeam Coffeemaker has been carefully designed to give you many years of trouble-
®
free service. In the unlikely event that your new coffeemaker does not operate satisfactorily,
please review the following potential problems and try the steps recommended BEFORE you
call an Authorized Sunbeam Service Center.
PROBLEM
THE ON LIGHT
DOES NOT LIGHT UP
THE COFFEE IS
NOT BREWING
THE COFFEEMAKER
ONLY BREWS WATER
THE COFFEEMAKER
BREWS SLOWLY
THE FILTER BASKET
OVERFLOWS
THE COFFEE IS
NOT HOT
THE COFFEE
TASTES BAD
THE GROUNDS ARE
IN THE COFFEE
Do you still have questions? You can call us toll-free at the Sunbeam
Department, 1-800-667-8623 or you can visit us at www.sunbeam.ca.
POSSIBLE CAUSE
The appliance is unplugged.
There's a power outage.
The appliance is unplugged.
There's a power outage.
The water reservoir is empty.
The filter basket is not
properly inserted.
The decanter is not placed all the
way in on the warming plate.
There are no coffee grounds in
the filter basket.
The coffeemaker needs cleaning.
The filter basket is not
properly inserted.
The decanter is not placed
all the way in on the warming plate. ON WARMING PLATE.
The decanter lid is not on decanter. PLACE LID ON THE DECANTER.
Too many coffee grounds were
placed in the filter.
The decanter was removed from
the warming plate for more than
30 seconds.
There's a power outage.
Auto SHUT-OFF has been activated. FOR BEST RESULTS, BREW A FRESH
(Programmable models only)
Coffee grounds other than for an
automatic drip coffeemaker were
used.
The ground coffee-to-water ratio
was unbalanced.
The coffeemaker needs cleaning.
The filter is not properly seated
in the basket.
The filter collapsed.
English 11
SOLUTION
PLUG UNIT IN.
WAIT FOR POWER TO BE RESTORED.
PLUG UNIT IN.
WAIT FOR POWER TO BE RESTORED.
CHECK THE WATER WINDOWS.
INSERT FILTER BASKET CORRECTLY.
PLACE DECANTER CORRECTLY ON
WARMER PLATE.
ADD THE DESIRED AMOUNT
OF COFFEE.
CLEAN COFFEEMAKER AS
DESCRIBED IN "CLEANING
AND MAINTAINING" SECTION.
INSERT FILTER BASKET CORRECTLY.
PLACE DECANTER CORRECTLY
REMOVE FILTER, DISCARD GROUNDS.
IF PAPER FILTER, REPLACE.
IF PERMANENT FILTER, RINSE.
BEGIN BREWING PROCESS AGAIN.
TURN OFF AND UNPLUG THE UNIT.
ALLOW TO COOL. WIPE UP THE
SPILL. DO NOT SET HOT DECANTER
BACK ON THE WET WARMING
PLATE OR IT MIGHT CRACK.
WAIT FOR POWER TO BE RESTORED.
POT OF COFFEE.
USE COFFEE GRIND RECOMMENDED
FOR AUTOMATIC DRIP
COFFEEMAKERS.
USE CORRECT GROUND
COFFEE-TO-WATER RATIO.
CLEAN COFFEEMAKER AS
DESCRIBED IN "CLEANING
AND MAINTAINING YOUR
COFFEEMAKER" SECTION.
SEAT FILTER PROPERLY WITHIN
THE FILTER BASKET.
REMOVE FILTER AND REPLACE.
Consumer Service
®