Troubleshooting - Marantz CD5001OSE User Manual

10. TROUBLESHOOTING

If you think that something is wrong with your player, first check
the points listed below. Incorrect operations can sometimes
be taken for trouble and malfunctions. If the trouble persists
even after the following points have been checked, consult
your dealer or nearest Marantz sales office or service center.
Disc fails to turn.
• Has the mains cord been connected properly?
• Has the player been turned on?
• Has the disc been placed in the proper position?
• Is the disc upside down? (Is the disc's label surface facing
up?)
• Is the disc dirty?
• Is the disc scratched?
• Is the disc warped?
Disc turns but no sound is heard.
• Have the amplifier and speakers been connected properly?
• Has the amplifier been turned on?
• Has the amplifier's function or selector switch been set to
"CD" or "AUX" (or to whichever connectors the player has
been connected)?
• Is the amplifier's volume at its lowest setting?
Disc starts turning but then stops at some point.
• Is the disc dirty?
• Is the disc scratched?
• Is the disc warped?
• Is the disc being played a music CD? CD-ROMs for
personal computers, etc. cannot be played.
No remote control operations.
• Is the transmitter of the remote control unit (RC5400CD)
pointed at the remote sensor of the player? Is there anything
between the player and remote control unit which is
blocking the signals?
• Have the batteries of the remote control unit (RC5400CD)
run down?
• Is a strong light shining on the remote sensor of the player?
• Is the REMOTE CONTROL switch on the rear panel set to
the EXTERNAL position? (Set it to the INTERNAL position
if the player is to be used on its own.)
CD-R/CD-RW discs cannot be played.
• Has the disc been placed upside down on the disc tray?
• Is the recorded information in a format (CD-DA) used for
music applications?
• Has the disc been finalized? If it is not finalized (closed), it
cannot be played.
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