Whirlpool 1CWTW4740YQ1 Use And Care Manual page 14

TROUBLESHOOTING
First try the solutions suggested here to possibly avoid the cost of a service call.
If you experience J
Possible Causes Solution
Sharp items were in pockets during
wash cycle.
Strings and straps could have tangled.
Items may have been damaged before
washing.
Fabric damage can occur if the load is
tightly packed.
Not cleaning or removing Not washing like colors together. Wash likecolors together and remove promptly after the cycle
stains (cont.) is complete to avoid dye transfer.
Incorrect dispenser Clogged dispenser. Use only liquid chlorine bleach in the bleach dispenser. Use only
operation fabric softener in the fabric softener dispenser.
Fabric Damage Empty pockets, zip zippers, and snap or hook fasteners before
washing to avoid snags and tears.
Tie all strings and straps before starting wash load.
Mend rips and broken threads in seams before washing.
Liquid chlorine bleach may have been
added incorrectly.
Garment care instructions may not
have been followed.
Odors Clean washer maintenance not done as
recommended.
Using too much detergent.
Lid locked light is flashing The lid is not closed.
A cycle was stopped or paused
using the Start/Pause/Unlock button.
Load garments in loose heaps evenly around the washplate.
Do not load garments directly over the center of the washplate.
Use cycle designed for the fabrics being washed.
Add only 1 or 2 additional garments after washer has started.
Do not pour liquid chlorine bleach directly onto load. Wipe up
bleach spills.
Undiluted bleach will damage fabrics. Do not use more than
recommended by manufacturer.
Do not place load items on top of bleach dispenser when
loading and unloading washer.
Always read and follow garment manufacturer's care label
instructions. See the "Cycle Guide" to match your load with the best
cycle.
See "Cleaning Your Washer" in Washer Maintenance.
Unload washer as soon as cycle is complete.
Be sure to measure correctly. Always follow the manufacturer's
directions.
See "Cleaning your Washer" section.
Close the lid. The washer will not start or fill with the lid open.
The washer may still be spinning. The lid will not unlock until the
basket has stopped spinning. This may take several minutes if
washing large loads or heavy fabrics.
Before calling for assistance or service, please check "Troubleshooting". It may save you the cost of a service call. If you still need help,
contact the dealer from whom you purchased the washer or an authorized service company. When calling, please know the
purchase date and the complete model and serial number of your washer. The information will help us to better respond to your
request.
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