Troubleshooting; Vibration Or Off-Balance; Noises; Water Leaks - Whirlpool WTW4850BW1 Use And Care Manual

TROUBLESHOOTING
First try the solutions suggested here or visit our website at www.whirlpool.com/product_help -
In Canada www.whirlpool.ca for assistance and to possibly avoid a service call.
if you experience 1 Possible Causes
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Solution
Check the following for Feet may not be in contact with Front and rear feet must be in firm contact with floor, and washer
proper installation or the floor and locked, must be level to operate properly.
see "Using Your
Washer" section Washer may not be level. Check floor for flexing or sagging. If flooring is uneven, a 3/4"
(19 mm) piece of plywood under your washer will reduce sound.
See "Level the Washer" in Installation Instructions.
Load could be unbalanced. Load dry items in loose heaps evenly around basket wall. Adding
wet items to washer or adding more water to basket could
unbalance washer.
Wash smaller loads to reduce imbalance.
Do not tightly pack. Avoid washing single items.
Use Bulky Items/Sheets cycle for oversized, non-absorbent
items such as jackets and small comforters. See "Cycle Guide".
See "Cycle Guide" and "Using Your Washer" in this Use and
Care Guide.
Clicking or metallic noises Objects caught in washer drain Empty pockets before washing. Loose items such as coins
system, could fall between basket and tub or may block pump. It may
be necessary to call for service to remove items.
It is normal to hear metal items on clothing such as metal snaps,
buckles, or zippers touch against the basket.
Gurgling or humming Washer may be draining water. It is normal to hear the pump making a continuous humming
sound with periodic gurgling or surging as final amounts of
water are removed during the Drain & Spin cycles.
Humming Load sensing may be occurring. You may hear the hum of the sensing spins after you have
started the washer. This is normal.
Check the following for Washer not level. Water may splash off basket if washer is not level. Check that
proper installation: load is not unbalanced or tightly packed.
Fill hoses not attached tightly. Tighten fill-hose connection.
Fill hose washers. Make sure all four fill hose flat washers are properly seated.
Drain hose connection. Pull drain hose from washer cabinet and properly secure it to
drainpipe or laundry tub.
Do not place tape over drain opening.
Check household plumbing for Water can back up out of a clogged sink or drainpipe. Check
leaks or clogged sink or drain, all household plumbing for leaks (laundry tubs, drainpipe, water
pipes, and faucets.)
Washer not loaded as Improper loading can cause basket to be out of alignment and
recommended, cause water to splash off tub. See "Using Your Washer" for
loading instructions.
Washer won't run Check for proper water supply. Both hoses must be attached and have water flowing to inlet
or fill, washer stops valve.
working, or wash light Both hot and cold water faucets must be turned on.
remains on (indicating that
the washer was unable to Check that inlet valve screens have not become clogged.
fill appropriately) Check for any kinks in inlet hoses, which can restrict water flow.
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