Using Dial Assistance; Putting A Call On Hold; Resuming A Call; Ending A Call - Cisco 502G User Manual

Down navigation button and press the Resume softkey (Cisco SPA 502G).

Using Dial Assistance

If dial assistance is enabled, when placing calls, you'll see a list of matching recently dialed or
received phone numbers on the screen after you begin dialing.
If you want to choose one of these numbers:
STEP 1. Use the navigation button to scroll down and highlight a phone number on the LCD
screen.
STEP 2. Press dial to complete the call.

Putting a Call on Hold

To put a call on hold, press the Hold button. A series of beeps or music on hold plays for the
caller to indicate that the call is on hold. Only one call can be active at a time. Pressing the Hold
button places the active call on hold.

Resuming a Call

To resume the call, press the flashing red line button for the call.
(On the Cisco SPA 502G, press the resume softkey.)

Ending a Call

To end a call:
If you are using the handset, hang up.
•
If you are using the speakerphone, press the Speaker button.
•
If you are using the headset, either press the Headset button (wired) or replace the receiver
•
(wireless).

Transferring Calls

You can perform the following types of transfers:
Attended Transfer—You call the person to whom you are transferring the call and either:
•
o transfer the call while the phone is ringing.
o wait for the person to answer before transferring the call.
Blind Transfer—You transfer the call without speaking to the other party to which you are
transferring the call.
SPA 500 Series IP Phone Advanced User Guide 11 | P a g e