Troubleshooting - Sony KDL-26M3000 Operating Instructions Manual

Troubleshooting
If you have additional questions, service needs,
or required technical assistance related to the use
of your Sony TV, please visit our website or call
one of the following numbers:
Condition Explanation/Solution
No picture.
http://www.sony.com!tvsupport
1-800-222-S0NY(7669) for US Support
1-877-899-S0NY(7669) for Canadian Support
No picture.
o
o
Confirm your external inputs list and make sure you select TV
(Cable/Antenna channels). See page 26 for more details.
Perform
Auto program
to add receivable channels that are not presently in
the TV's memory (page 30).
Cannot receive any channels.
0
o
o
o
TV is locked to one channel.
0
Cannot receive or select channels.
0
The TV turns off automatically.
0
o
No picture from some video
0
sources.
0
o
Poor picture.
Double images or ghosts.
0
o
Make sure the power cord is connected securely.
Turn on the power of the TV.
Check antenna/cable connections.
Perform Auto Program to add receivable channels that are not presently in the
TV's memory (page 30).
Perform Auto Program to add receivable channels that are not presently in the
TV's memory (page 30).
To receive or select cable channels, make sure that Cable in Channel settings
is set to On. To receive or select UHF channels over an antenna, make sure
Cable is set to Off. Perform Auto Program to add receivable channels that are
not presently in the TV's memory (page 30).
Check if Sleep is activated, or confirm the Duration setting of Timer. (page
36).
If there is no signal, the TV will turn off automatically.
Check the connection between the optional video equipment and the TV.
Press
TV
O ·
on the remote control (page 21).
Press (
MENU)
on the remote control. Select your desired input from the External
Inputs list.
Check antenna/cable connections.
Check the antenna location and direction.
Only snow and noise appear on the
0
screen.
0
Dotted lines or stripes.
o
o
Check if the antenna is broken or bent.
Check if the antenna has reached the end of its serviceable life. (3-5 years in
normal use, 1-2 years at the seaside.)
Keep the TV away from noise sources such as cars, motorcycles, or hair-dryers.
If using 300 ohm twin lead, move the excess lead away from the TV or
try
using
75 ohm coaxial cable instead.
No colorlDark picture/Color is not 0
correctlThe picture is too bright.
0
38
Press
POE
to select the desired picture mode (page 21).
Adjust the Picture Mode options in the Picture menu (page 28).