Brother DCP-9020CDN User Manual page 121

Examples of poor print quality
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
Ghost
Recommendation

Check the machine's environment. Conditions such as low
humidity and low temperatures may cause this print quality
problem
(see Product Safety Guide: Choosing a location).

Make sure the media type setting in the driver matches the
type of paper you are using (see Acceptable paper and other
print media on page 26).

Make sure the two grey levers inside the back cover are in
the up position (1). Pull up the two grey levers until they stop.

Identify the colour causing the problem and install a new
drum unit (see Replacing the drum units on page 53).
To identify the colour of the drum unit, visit us at
http://solutions.brother.com/ to view our FAQs and
troubleshooting tips.
Troubleshooting
1
B
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