Troubleshooting; Warranty - Axis T8123-E Installation Manual

AXIS T8123-E/T8124-E Installation Guide

Troubleshooting

Symptom Corrective Steps
AXIS T8123-E/
1. Verify a reliable power cord is used.
T8124-E does
2. Verify voltage at the power inlet is between 100-240 V AC.
not power up
3. Remove and reapply power and check the indicators on the powered device
A port indicator
1. Verify the Midspan detects a device.
on the powered
2. Verify that the device is designed for PoE operation
device is not lit
3. Verify you are using a standard Category 5/5e/6, straight-wired cable, with
and the device
does not operate
4. If an external power splitter is in use, replace it with a known good splitter
5. Ensure input Ethernet cable is connected to the DATA IN port.
6. Verify that the device is connected to the DATA PWR OUT port.
7. Try to reconnect the same powered device into a different Midspan. If it
8. Verify there is no short over any of the twisted pair cables or over the
The end device
1. Verify the port indicator on the powered device is continuously lit.
operates, but
2. If an external power splitter is in use, replace it with a known-good splitter.
there is no data
3. Verify that for this link, you are using standard UTP/FTP Category 5 straight
link
4. Verify Ethernet cable length is less than 100 meters from Ethernet source to
5. Try to reconnect the same powered device into a different Midspan. If it

Warranty

For information about Axis product warranty and thereto related information, see
www.axis.com/warranty
during power up sequence.
four pairs.
works, there is probably a faulty port or RJ45 connection.
RJ45 connectors.
(non-crossover) cabling, with all four pairs.
load/remote terminal.
works, there is probably a faulty port or RJ45 connection.
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