Service & Customer Care; Troubleshooting Guide - Kenwood FP615 Instructions Manual

service & customer care
If the cord is damaged it must, for safety reasons, be replaced
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by Kenwood or an authorised Kenwood repairer.
If you experience any problems with the operation of
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the processor, before calling for assistance refer to
the troubleshooting guide.
UK
If you need help with:
Using your machine
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Servicing or repairs (in or out of guarantee)
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call Kenwood customer care on 023 92392333. Have your
model number ready - it's on the underside of the processor.
spares and attachments
call 0870 2413653
other countries
Contact the shop where you brought the food processor.
G Designed and engineered by Kenwood in the UK.
Made in China.
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Problem
The processor will not operate.
Liquidiser leaking from blade assembly base.
Poor performance of tools/attachments
IMPORTANT INFORMATION FOR CORRECT DISPOSAL
OF THE PRODUCT IN ACCORDANCE WITH EC
DIRECTIVE 2002/96/EC.
At the end of its working life, the product must not be disposed of as
urban waste.
It must be taken to a special local authority differentiated waste
collection centre or to a dealer providing this service.
Disposing of a household appliance separately avoids possible
negative consequences for the environment and health deriving
from inappropriate disposal and enables the constituent materials
to be recovered to obtain significant savings in energy and
resources. As a reminder of the need to dispose of household
appliances separately, the product is marked with a crossed-out
wheeled dustbin.
guarantee UK only
If your food processor goes wrong within one year from the date
you bought it, we will repair it (or replace it if necessary) free of
charge provided:
you have not misused, neglected, or damaged it;
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it has not been modified (unless by Kenwood);
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it is not second hand;
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it has not been used commercially;
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you have not fitted a plug incorrectly; and
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you supply your receipt to show when you bought it.
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This guarantee does not affect your statutory rights.

troubleshooting guide

Cause
No Power.
Liquidiser outlet cover not fitted.
Bowl lid not locked on correctly.
Liquidiser not locked on correctly.
Seal missing
Seal incorrectly fitted
Seal damaged.
Refer to hints in relevant "Using the attachment" section. Check attachments are
assembled correctly.
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Solution
Check processor is plugged in.
When using the processor bowl the
outlet cover must be fitted and
locked on or the processor will not
operate.
The processor and liquidiser will
not operate if the bowl lid is not
fitted correctly.
The liquidiser will not operate if
fitted incorrectly.
If none of the above check the
fuse/circuit breaker in your home.
Check seal is fitted correctly and not
damaged. Contact Customer Care
for a replacement seal.