Insignia NS-32D420NA16 User Manual page 74

NS-32D420NA16 Insignia 32" 1080p 60Hz LED TV
Problem Solution
My TV is not
• Make sure that the HDMI cable
playing the
is connected securely to your
audio from the
TV and the device.
connected CEC
• Make sure that the device is
device.
connected to your TV with an
HDMI cable.
• Make sure that the device is a
CEC device. See the
documentation that came with
the device.
• Make sure that the TV volume is
turned up and not muted.
• Try adjusting the TV sound. See
Adjusting sound settings
page 46.
• Make sure that the TV speakers
are turned on and not muted.
See
on page 46.
• Make sure that the INlink
feature is turned on. See
Turning INlink on or off
page 38.
• If you have connected an HDMI
CEC audio receiver, adjust the
volume on the receiver. When
your TV detects an audio
receiver, the TV speakers turn
off and sound plays through
receiver speakers only.
• If the device is not an Insignia
device, it may not be
compatible with your TV.
• If you are using a home theater
system, sound bar, or external
speaker system, make sure that
it is turned on and is not muted.
• If you are using a home theater
system, sound bar, or external
speaker system, make sure that
you have selected the correct
output mode.
• If you are using a home theater
system, sound bar, or external
speaker system and have
connected with a digital optical
cable, go to the Audio menu,
highlight Digital Audio
Format/Audio Delay, then
press ENTER. Set the Audio
Format option to PCM. See the
Digital Audio Format/Audio
Delay option in
sound settings
on
Adjusting sound settings
on
Adjusting
on page 46.
www.insigniaproducts.com
Problem Solution
My TV's remote
• Make sure that there are no
control does
obstructions between the
not control the
remote control and the remote
device.
control sensors on your TV and
the device.
• Depending on the device, all
the buttons may not work.
• Make sure that the INlink
feature is turned on. See
Turning INlink on or off
page 38.
• If you are trying to control the
volume on an HDMI CEC audio
receiver using your TV remote
control, make sure that the TV
Speakers option on the Audio
menu is set to On. See
Adjusting sound settings
page 46.
• If you are trying to control the
volume on an HDMI CEC audio
receiver using your TV remote
control, make sure that the
Audio Receiver option on the
INlink menu is set to On. See
Turning Audio Receiver on or
off
• The device may not support this
feature. See the documentation
that came with the device for
more information.
The device does
• Make sure that the device is
not show up in
turned on.
the INlink
• Make sure that the HDMI cable
Device list.
is connected securely to your
TV and the device.
• Make sure that the device is
connected to your TV with an
HDMI cable.
• Make sure that the INlink
feature is turned on. See
Turning INlink on or off
page 38.
• Make sure that the device is a
CEC device. See the
documentation that came with
the device.
• If the device is not an Insignia
device, it may not be
compatible with your TV.
on
on
on page 39.
on
69